Computools

BACKGROUND

Introduce your business and what you do there.

We offer design work for primarily startup companies in Israel. I’m in charge of business development. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

We often come across companies that need programming skills for certain projects. We were looking for a vendor that provides these services to help our clients. 

SOLUTION

What was the scope of their involvement?

We’ve done quite a few projects with Computools. Sometimes, they supplied full position staffing. At other times, they assisted with a specific task that needed to be done. They’ve created mobile applications for us as well.

One project involved building a real estate web application. The company wanted a full-stack solution. We went to Computools in order to offer this client 2 programmers—1 for the frontend, and 1 for the backend. This is more cost-efficient than having 1 expensive programmer who knows everything doing basic work on the frontend. They worked for 8 or 9 months on the project. We’ve recommended both programmers to another company.

At another point, a client needed help with creating a mobile application. They had their own team of programmers who couldn’t find a huge bug in the app. When we helped them with some of the design, they told us about the bug. I asked Computools to take a look, and they found the bug. Most companies don’t offer that kind of help. Computools doesn’t just do it for the money; they truly want to help our clients.

How many resources have been assigned to your project?

For an English bank presentation, we had 5 people working continuously, including a QA person. We have a few other projects that we’re running with them, so we may have 10 people working for us at a time.

How did you come to work with Computools?

Our office is also based in Ukraine. Our COO found them and did some testing. They’re a good match for our needs, and we like working with them.

How much have you invested with Computools?

Pricing depends on the project. Each programmer costs an average of $40 per hour.

What is the status of this engagement?

We started working with Computools over a year ago. We’ve done a lot of projects together in that time and continue to partner with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Most of our clients are tech startups in Israel. I’m not a programmer, but the fact that our clients are happy with the service, approve of the code, and continue recommending us says a lot to me. Our services are blended, so their capabilities have a major impact on our reputation.

How did Computools perform from a project management standpoint?

They communicate well, and the budget hasn’t been an issue. They honor our agreements.

What did you find most impressive about Computools?

They have all kinds of specialists on board. If we need to expand the project or someone specific to lend a hand, they’re able to provide that. We had a client that with a really short deadline. Computools was able to ramp up the team quickly to 2 developers to finish the project on time. Usually, if you hire 1 programmer, that’s all you have. With Computools, we’re able to expand the team quickly while maintaining the same project manager. It’s hard to ramp up a team by hiring an in-house person, and it’s impossible to do with a deadline. Computools can scale the team in a day.

They’re responsive. If something doesn’t go according to plan, we can always call them. My point of contact is a business developer also. I call him days, nights, or weekends. If a client calls on Sunday with a problem, I can get the problem resolved. They’re able to come up with a creative solution. The whole team is willing to work harder to address any issues. They help us stay on budget and within the deadline. They don’t make any excuses. They do whatever they can to give good service.

Are there any areas Computools could improve?

I don’t have anything to suggest. Their customer service is great. They’re always available. I’ve worked with other companies who didn’t do that well. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner, founder, and CEO of Workplace Remote. It is a startup for the remote control of PCs through mobile devices. While we’re on the market, our marketing strategy started just a few weeks ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

I was working with several companies before, but they left the project unfinished. Then, an in-house developer worked on the first pages. Eventually, I decided that there was no need to hire a full-time resource, so we moved to outsourcing the rest of the project.

SOLUTION

What was the scope of their involvement?

Computools started with small projects, some private programs that were related to the commercial product. Recently, they developed the driver that could be installed on professional PC or laptops. Since the driver was intended for 3 operational systems, Computools suggested using Qt. The driver is connected to web service and mobile devices, all of which had to be synchronized. The mobile app development was done mostly by my team, but Computools provided protocol and design input. Together, they produced a free app on the App Store and Google Play. Since they have good specialists for emergencies, Computools also helped out during complicated times,

There was a senior and junior programmer. When that wasn’t enough, they added more resources. There were approximately 10 resources: a designer, several web resources, several mobile resources, and 3 resources for driver development. I’m not counting testers, but a lot of the resources I worked with were quite good.  

Computools can also do strategy and marketing. However, marketing requires commercial information, and not all of our information can be distributed outside the company. They know some things, but they are not involved in the deep details.

How did you come to work with Computools?

I was looking from friend to friend. I wanted a long-term collaboration with someone who provided very good code quality and support.   

How much have you invested with Computools?

I was extremely satisfied with the cost.

What is the status of this engagement?

We started working together 3 years ago. The first project was a private thing. Computools began working on the other project 2 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Computools finalized a very good product that satisfied my needs. We’ve received good feedback from users.

Computools’ resources are extremely good with technology — their knowledge and experience saved me a lot of money.

How did Computools perform from a project management standpoint?

They were in charge of the entire development, including the communication between the teams. I know the developers and the management team personally. On a collaboration level, they know what they’re doing. We always talked about what we were going to do, which was important for me since I was far away.

The process has been up and down. When we started to work, it was my idea to estimate the projects. In the past, what I estimated was usually correct. However, there were times when I increased the number of tasks quickly, and things went beyond my original estimate. That was my mistake, not theirs.

What did you find most impressive about Computools?

I think they are extremely good at making compromises. The management is young, so they have time to grow up.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Indiespring

Describe what your company does in a single sentence.

Indiespring is a leading provider of innovative, mobile-first, custom software solutions that drive business transformation and accelerate our customers’ growth. Whether it's a mobile app to create an engaging customer experience or enterprise software to improve operational efficiency, our expert technical team delivers robust next-generation solutions on budget and on time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To modernise an existing application, address technical limitations, and make future feature development easier to maintain. Particular attention would be given to code quality, application stability, and release readiness.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include a technical assessment, code refactoring, bug fixing, dependency updates, regression testing, and deployment preparation. Deliverables would include the agreed code changes, test results, a list of resolved issues, and technical handover documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include defects resolved, successful regression tests, reduced recurrence of known issues, and successful completion of a planned release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team would need to prioritise critical defects, communicate risks, and coordinate testing with stakeholders. 

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Computools approached technical constraints while preserving important functionality and preparing the application for future changes. 

Are there any areas for improvement or something Computools could have done differently?

A more detailed initial audit and clearer prioritisation of technical debt could make it easier to agree on the most important fixes before development begins.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Exploding Phone

Describe what your company does in a single sentence.

Exploding Phone is a Birmingham, UK based boutique App Development Studio specialising in bespoke systems for mobile platforms. We design and build systems for clients to enhance client engagement, increase staff efficiency, add revenue and customer loyalty.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To build a mobile application supported by a web portal, allowing users to access services through their preferred devices. The project would focus on consistent functionality, reliable data exchange, and a straightforward user experience.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include mobile interface development, responsive web development, backend services, authentication, database integration, and quality assurance. Deliverables would include the agreed mobile features, an administrative portal, connected APIs, and testing documentation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include successful deployment on the intended platforms, completion of user acceptance testing, fewer integration defects, and reliable performance across supported devices. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement was evaluated on how the team coordinated mobile and web development, communicated technical issues, and incorporated feedback during testing.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They managed connected components rather than treating the mobile app, web portal, and backend as separate products.

Are there any areas for improvement or something Computools could have done differently?

More frequent demonstrations of working features could help stakeholders identify usability issues early and reduce the amount of rework required near launch.

BACKGROUND

Please describe your company and position.

I am the Founder & CTO of Silverchip

Describe what your company does in a single sentence.

Founded in 2010 and based in the heart of Manchester, we’re a team of creative, passionate, problem solvers who help organisations understand and leverage the power of technology to improve efficiencies, engagement, and drive true transformation. We work with businesses of all sizes across a variety of industries, from start-ups to large, well-established companies. We develop best-in-class digital solutions for forward-thinking organisations by combining our creative talent, technical expertise and analytical approach. From mobile app development and user-centric websites to API integrations, custom software and full digital transformation projects, we thrive when tackling real-world business challenges with technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To centralise information and automate selected business workflows through a custom web platform. The solution would aim to reduce repetitive tasks, improve visibility into operations, and give staff a consistent way to manage information.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involve workflow analysis, frontend and backend development, database integration, role-based access, reporting, and connections to existing software. Deliverables would include the web platform, agreed automation features, integration testing, and user documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include the number of workflows automated, time spent on routine tasks, completion of user acceptance tests, and the accuracy and accessibility of operational data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was evaluated through the quality of requirements gathering, progress updates, handling of scope changes, and coordination during testing. 

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Computools translated day-to-day business requirements into software that was practical for employees to use and straightforward to maintain.

Are there any areas for improvement or something Computools could have done differently?

More early-stage workshops with end users could help uncover exceptions in existing workflows and ensure the proposed automation addresses real operational needs.

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of Pocketworks

Describe what your company does in a single sentence.

Pocketworks helps tech leaders make apps that make a difference. We work with them to design, develop, and scale digital products that engage millions of people and drive tangible growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To develop or extend a business-critical mobile application while ensuring that its supporting backend could handle the required workflows reliably. The solution would need to support users, protect data, and remain maintainable as requirements evolved.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It includes mobile feature development, backend services, API integration, user authentication, automated testing, and deployment support. Deliverables would include agreed application functionality, connected services, test documentation, and technical handover materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include successful completion of release milestones, application stability, API reliability, user acceptance results, and completion of planned functionality. Any reported improvement should be based on observed or documented results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement was assessed on how the development team coordinated dependencies, prioritised requested changes, and communicated progress.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the team’s understanding of mobile functionality, backend services, and operational requirements.

Are there any areas for improvement or something Computools could have done differently?

Earlier performance testing and more explicit documentation of backend dependencies could help identify potential issues before the application reaches its final testing stage.

BACKGROUND

Please describe your company and position.

I am the Owner / Software Developer of Rectangular Software Ltd

Describe what your company does in a single sentence.

Rectangular Software is an independent software development company based in the heart of the Kent Downs near Canterbury in the south of England. We build bespoke software solutions for businesses. We build native iOS and Android apps for smartphones and tablets. We also offer web app development services using Django/Python and other technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To develop a mobile application supported by reliable backend services and ensure that the essential features worked consistently across the intended devices. The solution would need to be maintainable and ready for future improvements.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include native iOS or Android development, backend engineering, API integration, database design, and compatibility testing. Deliverables would include the agreed mobile features, connected backend functionality, test documentation, and deployment materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Suitable measures include completed features, successful testing across supported devices, defect resolution, successful integration with backend services, and readiness for release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It is evaluated through milestone planning, technical discussions, progress updates, and the handling of feedback during testing. A real reviewer should document whether the work was delivered on time and how the team addressed any issues.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most important aspect to evaluate would be the ability to coordinate mobile development and backend engineering so that the application delivers a consistent experience and can be maintained after launch.

Are there any areas for improvement or something Computools could have done differently?

Earlier testing across supported device configurations and more detailed release checklists could help identify compatibility issues sooner and make deployment preparation more predictable.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Tappable

Describe what your company does in a single sentence.

Tappable is a software and product development studio in Bedford. We help businesses work out what's worth building, then design and build it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

The goals is to improve a digital product by making key user journeys simpler, improving application functionality, and ensuring that the underlying technology could support future enhancements.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope include user journey analysis, frontend development, backend services, mobile or web features, analytics integration, and usability testing. Deliverables would be the agreed functionality, integration work, test results, and release documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Relevant measures include completed user journeys, successful usability tests, task completion rates, product stability, and adoption data where available. Any improvements should be supported by actual evidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement was assessed on the clarity of requirements, frequency of demonstrations, response to design feedback, and management of development milestones. Delivery performance should reflect the actual project history.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team's ability to balance the technical requirements of the product with a clear, intuitive experience for its users.

Are there any areas for improvement or something Computools could have done differently?

More frequent usability reviews with representative users could help identify friction earlier and ensure that development priorities reflect genuine user needs.

BACKGROUND

Please describe your company and position.

I am the Manager of MSM Unify

Describe what your company does in a single sentence.

MSM Unify is shaping one of the world’s fastest-growing education ecosystems - connecting students, institutions, and partners through a single global platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• Our goal was to develop a user-friendly mobile application that would make educational services more accessible and convenient for students

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on developing a mobile application tailored to the needs of the higher education sector. Key deliverables included mobile app development, user interface implementation, core functionality development, and performance testing to support a smooth user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project aimed to improve access to educational services through a user-friendly mobile application. The expected benefits included a smoother user experience, easier access to relevant educational information, and more convenient use of services on mobile devices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools managed the project professionally and maintained communication throughout the mobile app development process. They worked to understand our requirements, address our needs, and keep the project moving toward our goals.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Computools was their ability to understand our project requirements and focus on developing a mobile application suited to the higher education sector. Their attention to functionality, user experience, and communication helped keep the project aligned with our objectives.

Are there any areas for improvement or something Computools could have done differently?

One area for improvement would be providing more frequent progress updates and sharing development milestones more consistently throughout the project.

BACKGROUND

Please describe your company and position.

I am the Talent Acquisition Consultant of Unisys

Describe what your company does in a single sentence.

Unisys provides technology services and digital solutions for organizations, including IT infrastructure, cloud services, cybersecurity, digital workplace solutions, and custom software and application development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• Our main objectives were to develop a reliable custom software solution that could support our business requirements, improve the efficiency of existing workflows, and integrate effectively with our technology environment.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Computools provided custom software development covering requirements analysis, software architecture, application development, system integration, testing, and implementation support. Key deliverables included the custom application, integrated features, user interfaces, tested components, documentation, and deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved workflow efficiency, system reliability, and overall user experience. We achieved a more streamlined software environment, smoother system integration, and reduced manual effort, while establishing a scalable solution that can support future business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools maintained clear communication and organized project management throughout the engagement. They delivered key items on schedule, responded quickly to our feedback, and were flexible when requirements changed.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Computools’ combination of strong technical expertise and a practical approach to custom software development. The team communicated clearly, adapted to our requirements, and maintained a strong focus on delivering a reliable and scalable solution.

Are there any areas for improvement or something Computools could have done differently?

One area for improvement would be providing more detailed progress updates during certain development phases. More frequent status updates could make project visibility even clearer, especially when multiple development tasks are progressing at the same time.