Computools

BACKGROUND

Introduce your business and what you do there.

We offer design work for primarily startup companies in Israel. I’m in charge of business development. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

We often come across companies that need programming skills for certain projects. We were looking for a vendor that provides these services to help our clients. 

SOLUTION

What was the scope of their involvement?

We’ve done quite a few projects with Computools. Sometimes, they supplied full position staffing. At other times, they assisted with a specific task that needed to be done. They’ve created mobile applications for us as well.

One project involved building a real estate web application. The company wanted a full-stack solution. We went to Computools in order to offer this client 2 programmers—1 for the frontend, and 1 for the backend. This is more cost-efficient than having 1 expensive programmer who knows everything doing basic work on the frontend. They worked for 8 or 9 months on the project. We’ve recommended both programmers to another company.

At another point, a client needed help with creating a mobile application. They had their own team of programmers who couldn’t find a huge bug in the app. When we helped them with some of the design, they told us about the bug. I asked Computools to take a look, and they found the bug. Most companies don’t offer that kind of help. Computools doesn’t just do it for the money; they truly want to help our clients.

How many resources have been assigned to your project?

For an English bank presentation, we had 5 people working continuously, including a QA person. We have a few other projects that we’re running with them, so we may have 10 people working for us at a time.

How did you come to work with Computools?

Our office is also based in Ukraine. Our COO found them and did some testing. They’re a good match for our needs, and we like working with them.

How much have you invested with Computools?

Pricing depends on the project. Each programmer costs an average of $40 per hour.

What is the status of this engagement?

We started working with Computools over a year ago. We’ve done a lot of projects together in that time and continue to partner with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Most of our clients are tech startups in Israel. I’m not a programmer, but the fact that our clients are happy with the service, approve of the code, and continue recommending us says a lot to me. Our services are blended, so their capabilities have a major impact on our reputation.

How did Computools perform from a project management standpoint?

They communicate well, and the budget hasn’t been an issue. They honor our agreements.

What did you find most impressive about Computools?

They have all kinds of specialists on board. If we need to expand the project or someone specific to lend a hand, they’re able to provide that. We had a client that with a really short deadline. Computools was able to ramp up the team quickly to 2 developers to finish the project on time. Usually, if you hire 1 programmer, that’s all you have. With Computools, we’re able to expand the team quickly while maintaining the same project manager. It’s hard to ramp up a team by hiring an in-house person, and it’s impossible to do with a deadline. Computools can scale the team in a day.

They’re responsive. If something doesn’t go according to plan, we can always call them. My point of contact is a business developer also. I call him days, nights, or weekends. If a client calls on Sunday with a problem, I can get the problem resolved. They’re able to come up with a creative solution. The whole team is willing to work harder to address any issues. They help us stay on budget and within the deadline. They don’t make any excuses. They do whatever they can to give good service.

Are there any areas Computools could improve?

I don’t have anything to suggest. Their customer service is great. They’re always available. I’ve worked with other companies who didn’t do that well. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner, founder, and CEO of Workplace Remote. It is a startup for the remote control of PCs through mobile devices. While we’re on the market, our marketing strategy started just a few weeks ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

I was working with several companies before, but they left the project unfinished. Then, an in-house developer worked on the first pages. Eventually, I decided that there was no need to hire a full-time resource, so we moved to outsourcing the rest of the project.

SOLUTION

What was the scope of their involvement?

Computools started with small projects, some private programs that were related to the commercial product. Recently, they developed the driver that could be installed on professional PC or laptops. Since the driver was intended for 3 operational systems, Computools suggested using Qt. The driver is connected to web service and mobile devices, all of which had to be synchronized. The mobile app development was done mostly by my team, but Computools provided protocol and design input. Together, they produced a free app on the App Store and Google Play. Since they have good specialists for emergencies, Computools also helped out during complicated times,

There was a senior and junior programmer. When that wasn’t enough, they added more resources. There were approximately 10 resources: a designer, several web resources, several mobile resources, and 3 resources for driver development. I’m not counting testers, but a lot of the resources I worked with were quite good.  

Computools can also do strategy and marketing. However, marketing requires commercial information, and not all of our information can be distributed outside the company. They know some things, but they are not involved in the deep details.

How did you come to work with Computools?

I was looking from friend to friend. I wanted a long-term collaboration with someone who provided very good code quality and support.   

How much have you invested with Computools?

I was extremely satisfied with the cost.

What is the status of this engagement?

We started working together 3 years ago. The first project was a private thing. Computools began working on the other project 2 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Computools finalized a very good product that satisfied my needs. We’ve received good feedback from users.

Computools’ resources are extremely good with technology — their knowledge and experience saved me a lot of money.

How did Computools perform from a project management standpoint?

They were in charge of the entire development, including the communication between the teams. I know the developers and the management team personally. On a collaboration level, they know what they’re doing. We always talked about what we were going to do, which was important for me since I was far away.

The process has been up and down. When we started to work, it was my idea to estimate the projects. In the past, what I estimated was usually correct. However, there were times when I increased the number of tasks quickly, and things went beyond my original estimate. That was my mistake, not theirs.

What did you find most impressive about Computools?

I think they are extremely good at making compromises. The management is young, so they have time to grow up.

BACKGROUND

Please describe your company and position.

I am the Managing Director, Ireland of Studio Graphene

Describe what your company does in a single sentence.

Studio Graphene is an AI-native digital product studio headquartered in London, with studios in Delhi, Lisbon and Geneva. We work with ambitious organisations ready to build around AI, not just adopt it - helping them define the right opportunity, design products people actually use and build products that perform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To strengthen the technical capabilities of a digital product and improve its functionality through custom software development and AI integration.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It includes custom web application development, backend engineering, API integrations, AI-powered functionality, database development, quality assurance and technical support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It includes improved application functionality, more efficient integration of AI capabilities and a stronger technical foundation for future product development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration was structured around clear development milestones, regular communication and progress updates. The team maintained a focus on technical requirements and delivery priorities

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most valuable aspects of Computools' offering is their broad technical expertise. Its capabilities across custom software development, AI integration, backend engineering and cloud technologies could be particularly useful for digital product companies working on complex solutions.

Are there any areas for improvement or something Computools could have done differently?

More frequent demonstrations of completed functionality could also make feedback and prioritisation easier.

BACKGROUND

Please describe your company and position.

I am the Founder | Digital Automation Partner of JDD Agency

Describe what your company does in a single sentence.

At JDD Agency, we’re not just building software — we’re helping shape businesses, side by side with the people behind them. We know what it’s like to be in your shoes, because we’ve been there too. We’re a small, hands-on team that understands the pressure of juggling growth, efficiency, and keeping customers happy — all without losing your sanity. That’s why we start by listening. No tech for tech’s sake. We assess what you really need — what’ll genuinely make your life easier. From there, we build tailored software products or streamline and automate your operations to help your business run smoother, faster, and with less friction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To Reduce manual administrative work and improve how business information moves between departments.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Requirements analysis, workflow mapping, backend development, database integration and a web-based management dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It includes a fewer manual steps, more consistent information and better visibility into business processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dividing of delivery into functional milestones, with stakeholder reviews and testing at each stage.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand operational requirements and convert them into practical software functionality stood out.

Are there any areas for improvement or something Computools could have done differently?

Create more time for user acceptance testing and staff feedback could improve the final experience. 

BACKGROUND

Please describe your company and position.

I am the Founder of two+more

Describe what your company does in a single sentence.

two+more helps businesses decide what to build, bring together the right people to build it, and make sure it delivers real value. We work across digital strategy, product, UX/UI design, technology and software engineering. Depending on the challenge, that might mean shaping a new digital product or AI initiative, bringing clarity to competing priorities, getting an existing programme back on track, or adding specialist capability to an in-house team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• Translate approved product designs and requirements into a working, scalable digital product.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend development, backend services, API integrations, responsive implementation and QA.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is a functional product that reflects the approved designs and supports the client's business objectives. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It includes a shared backlog, design handover sessions, sprint planning and regular demonstrations.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their ability to turn design specifications into maintainable software while collaborating with designers and product stakeholders.

Are there any areas for improvement or something Computools could have done differently?

More frequent design and development reviews could help identify implementation issues earlier.

BACKGROUND

Please describe your company and position.

I am the Director of Solution Design of GoodCore Software

Describe what your company does in a single sentence.

When software underpins how your business operates, change carries real risk. Standing still isn’t an option, but progress needs to be controlled. That’s where we come in. GoodCore was founded in 2005, to tackle the complex engineering challenges that sit at the heart of operationally intensive businesses. Since then, we’ve partnered with 100+ organisations in high-stakes environments – from healthcare to fintech – building and modernising the systems their operations depend on.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To extend an existing business platform, improve system interoperability and reduce the technical limitations affecting future development.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include API development, backend engineering, database optimisation, integration testing and technical documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include more maintainable system, better-connected business applications and a clearer route for future improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It follow an agile delivery process with sprint reviews, milestone tracking and regular communication between technical leads.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to work within existing enterprise architecture and follow security and quality requirements stood out.

Are there any areas for improvement or something Computools could have done differently?

Earlier access to legacy-system documentation and stakeholder availability could make discovery more efficient.

BACKGROUND

Please describe your company and position.

I am the Lead Software Engineer & Project Analyst of PixelBeard

Describe what your company does in a single sentence.

We're a full service application development studio with inflexible standards and a desire to truly understand our clients business. Our mission is to strategise develop and implement software solutions that enable businesses to operate, communicate and engage more efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To extend the application's functionality and ensure its backend could support additional users, integrations and features.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include Backend services, API development, database improvements, integration testing and technical documentation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A more capable application with improved integration reliability and a stronger foundation for future development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools organized the work into development sprints, with regular demonstrations, issue tracking, and technical reviews. 

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Computools' ability to work with an existing codebase and deliver clearly defined technical components stood out.

Are there any areas for improvement or something Computools could have done differently?

Earlier access to architecture documentation and test environments could reduce onboarding time.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Indiespring

Describe what your company does in a single sentence.

Indiespring is a leading provider of innovative, mobile-first, custom software solutions that drive business transformation and accelerate our customers’ growth. Whether it's a mobile app to create an engaging customer experience or enterprise software to improve operational efficiency, our expert technical team delivers robust next-generation solutions on budget and on time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To modernise an existing application, address technical limitations, and make future feature development easier to maintain. Particular attention would be given to code quality, application stability, and release readiness.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include a technical assessment, code refactoring, bug fixing, dependency updates, regression testing, and deployment preparation. Deliverables would include the agreed code changes, test results, a list of resolved issues, and technical handover documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include defects resolved, successful regression tests, reduced recurrence of known issues, and successful completion of a planned release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team would need to prioritise critical defects, communicate risks, and coordinate testing with stakeholders. 

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Computools approached technical constraints while preserving important functionality and preparing the application for future changes. 

Are there any areas for improvement or something Computools could have done differently?

A more detailed initial audit and clearer prioritisation of technical debt could make it easier to agree on the most important fixes before development begins.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Exploding Phone

Describe what your company does in a single sentence.

Exploding Phone is a Birmingham, UK based boutique App Development Studio specialising in bespoke systems for mobile platforms. We design and build systems for clients to enhance client engagement, increase staff efficiency, add revenue and customer loyalty.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To build a mobile application supported by a web portal, allowing users to access services through their preferred devices. The project would focus on consistent functionality, reliable data exchange, and a straightforward user experience.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include mobile interface development, responsive web development, backend services, authentication, database integration, and quality assurance. Deliverables would include the agreed mobile features, an administrative portal, connected APIs, and testing documentation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include successful deployment on the intended platforms, completion of user acceptance testing, fewer integration defects, and reliable performance across supported devices. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engagement was evaluated on how the team coordinated mobile and web development, communicated technical issues, and incorporated feedback during testing.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They managed connected components rather than treating the mobile app, web portal, and backend as separate products.

Are there any areas for improvement or something Computools could have done differently?

More frequent demonstrations of working features could help stakeholders identify usability issues early and reduce the amount of rework required near launch.

BACKGROUND

Please describe your company and position.

I am the Founder & CTO of Silverchip

Describe what your company does in a single sentence.

Founded in 2010 and based in the heart of Manchester, we’re a team of creative, passionate, problem solvers who help organisations understand and leverage the power of technology to improve efficiencies, engagement, and drive true transformation. We work with businesses of all sizes across a variety of industries, from start-ups to large, well-established companies. We develop best-in-class digital solutions for forward-thinking organisations by combining our creative talent, technical expertise and analytical approach. From mobile app development and user-centric websites to API integrations, custom software and full digital transformation projects, we thrive when tackling real-world business challenges with technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To centralise information and automate selected business workflows through a custom web platform. The solution would aim to reduce repetitive tasks, improve visibility into operations, and give staff a consistent way to manage information.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involve workflow analysis, frontend and backend development, database integration, role-based access, reporting, and connections to existing software. Deliverables would include the web platform, agreed automation features, integration testing, and user documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It include the number of workflows automated, time spent on routine tasks, completion of user acceptance tests, and the accuracy and accessibility of operational data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was evaluated through the quality of requirements gathering, progress updates, handling of scope changes, and coordination during testing. 

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Computools translated day-to-day business requirements into software that was practical for employees to use and straightforward to maintain.

Are there any areas for improvement or something Computools could have done differently?

More early-stage workshops with end users could help uncover exceptions in existing workflows and ensure the proposed automation addresses real operational needs.