Computools

BACKGROUND

Introduce your business and what you do there.

We offer design work for primarily startup companies in Israel. I’m in charge of business development. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

We often come across companies that need programming skills for certain projects. We were looking for a vendor that provides these services to help our clients. 

SOLUTION

What was the scope of their involvement?

We’ve done quite a few projects with Computools. Sometimes, they supplied full position staffing. At other times, they assisted with a specific task that needed to be done. They’ve created mobile applications for us as well.

One project involved building a real estate web application. The company wanted a full-stack solution. We went to Computools in order to offer this client 2 programmers—1 for the frontend, and 1 for the backend. This is more cost-efficient than having 1 expensive programmer who knows everything doing basic work on the frontend. They worked for 8 or 9 months on the project. We’ve recommended both programmers to another company.

At another point, a client needed help with creating a mobile application. They had their own team of programmers who couldn’t find a huge bug in the app. When we helped them with some of the design, they told us about the bug. I asked Computools to take a look, and they found the bug. Most companies don’t offer that kind of help. Computools doesn’t just do it for the money; they truly want to help our clients.

How many resources have been assigned to your project?

For an English bank presentation, we had 5 people working continuously, including a QA person. We have a few other projects that we’re running with them, so we may have 10 people working for us at a time.

How did you come to work with Computools?

Our office is also based in Ukraine. Our COO found them and did some testing. They’re a good match for our needs, and we like working with them.

How much have you invested with Computools?

Pricing depends on the project. Each programmer costs an average of $40 per hour.

What is the status of this engagement?

We started working with Computools over a year ago. We’ve done a lot of projects together in that time and continue to partner with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Most of our clients are tech startups in Israel. I’m not a programmer, but the fact that our clients are happy with the service, approve of the code, and continue recommending us says a lot to me. Our services are blended, so their capabilities have a major impact on our reputation.

How did Computools perform from a project management standpoint?

They communicate well, and the budget hasn’t been an issue. They honor our agreements.

What did you find most impressive about Computools?

They have all kinds of specialists on board. If we need to expand the project or someone specific to lend a hand, they’re able to provide that. We had a client that with a really short deadline. Computools was able to ramp up the team quickly to 2 developers to finish the project on time. Usually, if you hire 1 programmer, that’s all you have. With Computools, we’re able to expand the team quickly while maintaining the same project manager. It’s hard to ramp up a team by hiring an in-house person, and it’s impossible to do with a deadline. Computools can scale the team in a day.

They’re responsive. If something doesn’t go according to plan, we can always call them. My point of contact is a business developer also. I call him days, nights, or weekends. If a client calls on Sunday with a problem, I can get the problem resolved. They’re able to come up with a creative solution. The whole team is willing to work harder to address any issues. They help us stay on budget and within the deadline. They don’t make any excuses. They do whatever they can to give good service.

Are there any areas Computools could improve?

I don’t have anything to suggest. Their customer service is great. They’re always available. I’ve worked with other companies who didn’t do that well. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner, founder, and CEO of Workplace Remote. It is a startup for the remote control of PCs through mobile devices. While we’re on the market, our marketing strategy started just a few weeks ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computools?

I was working with several companies before, but they left the project unfinished. Then, an in-house developer worked on the first pages. Eventually, I decided that there was no need to hire a full-time resource, so we moved to outsourcing the rest of the project.

SOLUTION

What was the scope of their involvement?

Computools started with small projects, some private programs that were related to the commercial product. Recently, they developed the driver that could be installed on professional PC or laptops. Since the driver was intended for 3 operational systems, Computools suggested using Qt. The driver is connected to web service and mobile devices, all of which had to be synchronized. The mobile app development was done mostly by my team, but Computools provided protocol and design input. Together, they produced a free app on the App Store and Google Play. Since they have good specialists for emergencies, Computools also helped out during complicated times,

There was a senior and junior programmer. When that wasn’t enough, they added more resources. There were approximately 10 resources: a designer, several web resources, several mobile resources, and 3 resources for driver development. I’m not counting testers, but a lot of the resources I worked with were quite good.  

Computools can also do strategy and marketing. However, marketing requires commercial information, and not all of our information can be distributed outside the company. They know some things, but they are not involved in the deep details.

How did you come to work with Computools?

I was looking from friend to friend. I wanted a long-term collaboration with someone who provided very good code quality and support.   

How much have you invested with Computools?

I was extremely satisfied with the cost.

What is the status of this engagement?

We started working together 3 years ago. The first project was a private thing. Computools began working on the other project 2 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Computools finalized a very good product that satisfied my needs. We’ve received good feedback from users.

Computools’ resources are extremely good with technology — their knowledge and experience saved me a lot of money.

How did Computools perform from a project management standpoint?

They were in charge of the entire development, including the communication between the teams. I know the developers and the management team personally. On a collaboration level, they know what they’re doing. We always talked about what we were going to do, which was important for me since I was far away.

The process has been up and down. When we started to work, it was my idea to estimate the projects. In the past, what I estimated was usually correct. However, there were times when I increased the number of tasks quickly, and things went beyond my original estimate. That was my mistake, not theirs.

What did you find most impressive about Computools?

I think they are extremely good at making compromises. The management is young, so they have time to grow up.

BACKGROUND

Please describe your company and position.

I am the Harbor Founder | Leading UK Mental Health Treatment Provider of Harbor

Describe what your company does in a single sentence.

Featured in publications such as Taylor, FT, Daily Telegraph. Harbor has pioneered the One Client At A Timw treatment approach in the UK.

With an international client base and network of referers, we have an individualised approach to meeting the long term behavoural healthcare needs of families and their members. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed a mobile app that would help patients schedule visits, get reminders, and access their health records in one place. The goal was to reduce the pressure on our reception teams and make things easier for patients. s th

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We began with a few planning sessions to decide what the app should do. Computools took care of the design and the whole build. The app now lets patients book visits, message doctors, get reminders, and check their health info. Our team also got an admin panel to manage things easily. We didn't worry about the tech side; they made it all work perfectly and kept us focused on the user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Computools team was easy to work with from the start. They helped us turn an idea into a working mobile app that our patients actually enjoy using. We were impressed by how much thought they put into design and functionality. The app runs smoothly and makes things easier for our staff, too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept things simple and clear. We had weekly check-ins, used Slack and Google Meet, and tracked progress in Jira. They always let us know if something needed input or approval.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They made everything easy for both patients and our team to use. 

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Professor of Organizational Behavior at London Business School.

Describe what your company does in a single sentence.

London Business School's academic strength and global outlook drives original and provocative business thinking. We challenge conventional wisdom, enable the transformation of careers and organisations and empower our people to change the way the world does business. 

Our purpose is to have a profound impact on the way the world does business and the way business impacts the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed a mobile app that would allow learners to access courses on the go, watch lessons, track their progress, and communicate with instructors. It was important for us to keep experience simple, modern, and not overly complex for users.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a general concept, and Computools helped us refine it into a complex product. Their team handled the design and development of the app, including features such as course modules, video lessons, quizzes, progress tracking, notifications, and an instructor dashboard. They managed the technical side while ensuring the product remained aligned with our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Computools supported us in developing a mobile learning app designed to make it easy for students to access courses, complete lessons, and stay connected with instruction directly from their phones. The focus was on creating a simple, user-friendly experience that performs reliably even with a growing number of users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed in a clear and organized way. We had regular weekly meetings, used Google Drive for file sharing, and Jira for tracking process. Timelines were respected, and communication remained consistent throughout. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their balanced approach to both technical development and user experience stood out. They focused not only on functionality but also on ensuring the app was practical and easy to use. 

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Digital Trading Manager of Fortnum & Mason

Describe what your company does in a single sentence.

Since its foundation inPiccadilly in1707, Fortnum & Mason has been at the heart of London life, supplying the very finest goods and services. From the Food Halls to the Diamond Jubilee Tea Salon it is filled with unique and exceptional food and gifts. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed to launch iOS app that feels as premium as our physical stores. The app had to support browsing, booking, and brand storytelling.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team handled iOS development, animation design, backend integration, QA Features included catalog browsing, store locator, private event invites, and chat with a brand concierge. They collaborated with our creative team to refine visuals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launched smoothly and was well-received by both internal teams and clients. It continues to serve as a digital extension of our offline luxury experience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Professional and responsive. Weekly reviews, Slack for tasks, and design collaboration in Figma. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They stood out with their attention to user emotion and thoughtful micro-interactions.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing Director at Healthcare Recruitment UK of Healthcare Recruitment UK

Describe what your company does in a single sentence.

Healthcare Recruitment UK was founded with the view of bringing proven executive search methodologies into the Health & Social Care area.

We are specialists in the marketplace and truly have access to the finest talent and opportunities available within the industry. 

We recruit for both clinical and non-clinical roles and cover the entire seniority spectrum - from Nurses up to Board level positions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

We needed to build an MVP to demonstrate value to partners and investors. It had to be functional, HIPPA/GDPR-ready, and fast to launch.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work included product discovery, UI/UX design, backend setup, and developement of the initial mobile app-the first release focused on iOS, with plans to extend Android post-validation. Key features included system tracking, secure messaging, basic health metrics, and push notifications. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team delivered a stable MVP that allowed us to enter early testing on time. They helped simplify features without cutting value, resulting in a lightweight, intuitive app that our test users immediately understood. They also adapted quickly as we made scope changes mid-sprint.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lean, efficient, and collaborative. Weekly calls, shared tasks in Trello, and clear sprint summaries. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They kept the MVP focused and impactful, prioritizing outcomes over tasks.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Manager at Audit & Risk Recruitment

Describe what your company does in a single sentence.

Welcome to Audit & Risk Recruitment - Experts in Audit and RiskRecruitment!

With over 2 decades of experience, the leadership team of ARRC has been behind the recruitment of 000's of corporate governance professionals at FTSE FTSE100/250, and equivalent-sized companies across the professional services industry and commerce, banks and financial institutions across the UK and the rest of the World.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We hired the Computools team to move our core systems from on-premise to the cloud to improve accessibility, security, and reduce infrastructure costs.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Computools assessed our current systems, prepared the cloud architecture, migrated data and services, and ensured the integrity of accounting process post-launch. They built a solution on a private cloud infrastructure with backups and monitoring. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The vendor handled our cloud migration professionally and with minimal disruption. Legacy system constraints were addressed early, and the final setup gave us the flexibility and performance we lacked. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear and disciplined. We had weekly syncs and complete documentation throughout.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They handled complexity well and were consistently responsive when it mattered most. 

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Engineering Leader – Platform Engineering (Identity & Authentication) of Lloyds Banking Group

Describe what your company does in a single sentence.

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. 

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers' changing needs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We brought in the vendor to conduct a full security review and strengthen our platform's protection before scaling to new markets.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team conduct a system wide audit, prioritized risks, implemented identity management and access control improvements, and helped us prepare for a third-party compliance review. Deliverables included updated threat models, incident response plans, and penetration testing reports. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The company significantly improved our security posture, helping us close critical vulnerables and align with financial industry regulations. Their work was thorough and well-documented, supporting technical teams and auditions. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Structured, responsive,  and security-conscious at every step. Tools included Jira, secure file sharing, and weekly briefings. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their balance between compliance and pratical security was really impressive. 

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CTO of Celebrus

Describe what your company does in a single sentence.

For over 25 years, Celebrus has set the gold standard globally for improving marketing effectiveness and preventing fraud across all industries. We are laser-focused on improving the relationships between brands and consumers via better data. This means innovating beter ways to manage digital identity and know your consumers, even when they're not logged in. Celebrus provide frictionless data capture across all digital channels and devices, ensures compliance by design, and ultimately makes digital data instantly usable wherever required. We thrive on solving complex digital data challenges to help businesses succeed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We wanted to improve the performance and reliability of our facial and voice recognition modules using advanced AI models. The goal was to build a smarter, faster, and more secure system that performs well across diverse user conditions.
• We wanted to improve the performance and reliability of our facial and voice recognition modules using advanced AI models. The goal was to build a smarter, faster, and more secure system that performs well across diverse user conditions.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handed model design, data preprocessing, training, evaluation, and integration into our existing platform. The solution included facial landmark detection, speaker recognition, and adaptive learning mechanisms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Computools brought in deep AI expertise and delivered a solution that significantly improved our biometric verfication system. Their team proactively refined the model, trained on edge cases, and ensured regulatory alignement from the start. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Transparent and iterative. We used biweekly sprint reviews and Slack for daily updates and shared all metrics and findings via a secure platform. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They combined AI expertise with solid product thinking, which really stood out. 

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Chief Digital Officer at Boux Avenue.

Describe what your company does in a single sentence.

Boux Avenue is the lingerie, swimmer and nightwear destination for everybody, no matter your age, size or style - with sizes available in A-G and 6-18. With 30 stores operating throughout the UK, international presence and a vibrant head office based in London, Boux Avenue offers fantastic career opportunities in a fast-moving environment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We hired Computools to build a modern mobile loyalty solution that would allow customers to track their points in real time, access tailored rewards, receive notifications, and use a digital membership card. Our goal was to improve retention, increase engagement, and connect loyalty experience across both online and in-store channels.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement started with discovery and research into customer loyalty behavior, which helped shape the app structure and feature set. Computools then handed UI/UX design, mobile operations such as points, rewards, and personalized offers. 

The app includes a digital loyalty card, points tracking, tier visibility, customized discounts, push notifications, reward management, and digital receipts. They also integrated the app with our internal platforms to make sure customer and transaction data stays updated across both physical and digital channels. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Computools helped us transform an outdated loyalty program into a more engaging digital experience for our customers. They created a well-structured app with strong integrations into our existing systems, including POS and CRM tools. The final product made it easier for us to deliver personalized campaigns and improve customer retention. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and reliable. We had regular weekly meetings through Google Meet, daily communication in Slack, and sprint planning in Jira. They stayed on shedule and were flexible whenever priorities shifted. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is their ability to combine strong UX thinking with technically complex integrations. They understood both the customer-facing side of the product and the backend requirements needed to make it work smoothly. 

Are there any areas for improvement or something Computools could have done differently?

No