ComputerMinds

BACKGROUND

Please describe your company and position.

I am the Digital Experience Lead of Dimplex UK

Describe what your company does in a single sentence.

Dimplex has been the trusted name for electric heating for over 75 years. It remains the market leader in the creation and manufacture of energy efficient electric heating and ventilation products and solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ComputerMinds to accomplish?

• Build websites spanning across regions and languages
• Build database to support entire product portfolio across brands and categories
• Building custom functionalities on web platforms

SOLUTION

How did you find ComputerMinds?

Existing Business Partner

Why did you select ComputerMinds over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ComputerMinds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ComputerMinds serves as our primary Drupal development and technical delivery partner, responsible for maintaining and enhancing the UK digital estate while supporting strategic digital transformation initiatives.

• Delivered website enhancements, new functionality, bug fixes, and ongoing CMS platform support.
• Managed integrations between Drupal, PIM, CRM, and other business systems.
• Developed and optimised customer journeys, webforms, product registration, and lead generation processes.
• Supported website creations & migrations, content transfers, redirects, UAT, and go-live activities.
• Provided technical consultancy, solution design, effort estimation, and delivery governance across marketing, product, customer support, and digital projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Established a more mature and sustainable digital operating model, giving the internal team greater control, visibility, and ownership of the website platform while reducing reliance on ad-hoc or external support for day-to-day management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ComputerMinds consistently demonstrated strong project management throughout our engagement. Deliverables were typically completed within agreed timescales, with realistic estimates provided upfront and clear communication where priorities, dependencies, or timelines needed to be adjusted.

Key strengths : 

• Excellent cultural fit, working as a true extension of the internal team and building strong stakeholder relationships.
• Consistently delivered against commitments, with realistic timelines and proactive management of priorities and dependencies.
• Exceptional responsiveness, providing fast turnaround on both planned work and urgent requests.
• Deep Drupal expertise, offering trusted technical guidance and best-practice recommendations.
• Transparent and honest in their communication, setting clear expectations and openly discussing risks, challenges, and delivery timelines.

What was your primary form of communication with ComputerMinds?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about ComputerMinds is their ability to combine deep Drupal expertise with a highly practical and collaborative approach. They make complex technical concepts accessible to non-technical stakeholders, helping the business make informed decisions without creating barriers between development teams and the wider organisation.

What makes them different :

• Exceptional at translating technical challenges into clear, understandable business conversations.
• Deep Drupal specialists who make their expertise accessible and actionable for non-digital audiences.
• Honest and ethical in their recommendations - if something isn't the right solution, they will say so, even if it is technically possible.
• Transparent about their capabilities and willing to acknowledge when a requirement sits outside their core skill set.
• Collaborative and never territorial, working effectively alongside internal teams and other partners to achieve the best outcome.

I've rarely seen another company balance technical expertise, commercial pragmatism, and genuine collaboration as effectively as ComputerMinds.

Are there any areas for improvement or something ComputerMinds could have done differently?

Honestly, there are very few areas where I would suggest significant improvement. If anything, as demand for their expertise grows, ensuring capacity continues to scale with client needs will be important to maintain the high levels of responsiveness and service they are known for.

BACKGROUND

Please describe your company and position.

I am the MD of Godwin Pearson Ltd

Describe what your company does in a single sentence.

Web Design, UX/UI Design, Web Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ComputerMinds to accomplish?

• Visual & UX design for new data visualisations
• Process existing data so it's ready for use in the new graphics
• Expose the new visualisations via a Dashboard widget and a dedicated page

SOLUTION

How did you find ComputerMinds?

Referral

Why did you select ComputerMinds over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ComputerMinds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ComputerMinds delivered a complete solution for enhancing our platform’s data visualisation capabilities.

The scope included the UX and visual design of new reporting graphics, transforming and preparing existing datasets for presentation, and developing the visualisations for both dashboard widgets and a dedicated analytics page.

The project was highly collaborative, with regular review sessions ensuring the work consistently aligned with our expectations and business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased platform leverage through valuable data exposure 
• Increased platform engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the perfect solution for the project, suggested areas of improvement and delivered ahead of time and budget.

What was your primary form of communication with ComputerMinds?

Virtual Meeting

What did you find most impressive or unique about this company?

A culture of in-depth expertise, good communication, hard work and collegiate thinking and planning.

Are there any areas for improvement or something ComputerMinds could have done differently?

Nothing springs to mind.

BACKGROUND

Please describe your company and position.

I am the Operations of Breakeryard Ltd

Describe what your company does in a single sentence.

Online Car Parts Finder

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ComputerMinds to accomplish?

• Manage our Website
• Grow our Business
• Evolve with Technology

SOLUTION

How did you find ComputerMinds?

Online Search

Why did you select ComputerMinds over others?

Company values aligned

How many teammates from ComputerMinds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Making the site more secure and fast, developing additional products and services to our website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

That we have seen growth over tha last 10 years and are still looking to improve our services

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication every step of the way, providing regular updates to help us achieve our goals and objectives

What was your primary form of communication with ComputerMinds?

Email or Messaging App

What did you find most impressive or unique about this company?

They are very responsive and are happy to assist you with any query, however large or small tha may be!

Are there any areas for improvement or something ComputerMinds could have done differently?

We have had no issues and enjoy having them as our IT partner now and for the foreseeable future.