Name: CompassMSP
Address: 67 Prospect Avenue, Hartford, United States, CT, 06106, US
Telephone: 18606569110
Price range: $150 - $199
Rating: 4.9

Start With a Partner You Can Trust

Compass is a right-sized technology partner for growing businesses that want strong IT, advanced security, and reliable support in one place. We work with organizations that value real expertise, steady performance, and service from people who understand how their teams operate.

We bring IT management, cybersecurity leadership, cloud engineering, and communications together in a single, seamless experience that keeps businesses protected and productive. Our human approach and strategic focus create dependable progress and give leaders confidence in every decision.

The right direction begins with a partner you trust.

Min project size
$10,000+
Hourly rate
$150 - $199 / hr
Employees
250 - 999
Locations
Hartford, CT
Year founded
Founded 1986
Languages
Timezones

Service Lines

IT Managed Services: 40%
Custom Software Development: 30%
Cybersecurity: 30%

Select Focus Area

IT Managed Services Focus

Other IT managed services: 50%
Security: 50%

Industries

Other industries: 10%
Education: 9%
Financial services: 9%
Government: 9%
Insurance: 9%
Legal: 9%
Manufacturing: 9%
Medical: 9%
Non-profit: 9%
Retail: 9%
Supply Chain, Logistics, and Transport: 9%

Clients

Midmarket ($10M - $1B): 50%
Small Business (<$10M): 50%

IT Managed Services Cybersecurity Other IT managed services Security

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

CompassMSP is noted for providing good value for cost, with clients highlighting affordable pricing that fits their budgets. Specific project costs range from $10,000 to $100,000, indicating flexibility for various client sizes. Overall, they deliver timely, effective IT support.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 9 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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CompassMSP Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Professional and Knowledgeable Team

Clients commend CompassMSP's team for their professionalism, depth of knowledge, and ability to provide reliable IT solutions.
Effective Communication Channels

Clients appreciate CompassMSP’s use of various communication channels, including virtual meetings and emails, to maintain clear and consistent dialogue.
Comprehensive IT Support

CompassMSP offers a wide range of IT services, including managed IT, cybersecurity, infrastructure management, and strategic advisory, catering to diverse client needs.
Continuous Improvement Opportunities

While overall client feedback is positive, some suggest minor improvements in prioritization and communication during high-volume periods.
Strong Project Management

CompassMSP consistently delivers projects on time, maintains clear communication, and adapts to changing priorities, which contributes to successful outcomes across various industries.
Exceptional Responsiveness

Clients praise CompassMSP for their quick response times, often within minutes, and their ability to resolve issues promptly, enhancing client satisfaction and productivity.

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CompassMSP Reviews

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Cybersecurity IT Managed Services
Help desk Other IT managed services Security
$10,000 to $49,999
Nov. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Each employee I interact with takes ownership and follows through."

Jul 22, 2026

Controller, Konrad Beverage Company

Karen Albanese

Food & Beverage
08099 Bellmawr, NJ
11-50 Employees
Online Review
Verified

CompassMSP provides managed IT services for a beverage company. The team is responsible for handling cybersecurity, help desk support, and other projects as they arise.

CompassMSP has delivered faster responses and improved security. The team has demonstrated ownership and maintained effective communication via in-person and virtual meetings and emails throughout the engagement. Moreover, CompassMSP is developing a dashboard to help the client track projects.

BACKGROUND

Introduce your business and what you do there.

I’m the controller of Konrad Beverage, an alcoholic and THC beverage company based in New Jersey. We distribute our products to licensed accounts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CompassMSP?

We hired CompassMSP to replace another IT company that no longer fit our needs.

SOLUTION

What was the scope of their involvement?

CompassMSP manages our IT needs, including cybersecurity, help desk support, and other projects as they arise.

What is the team composition?

We work with 2–5 teammates from CompassMSP.

How did you come to work with CompassMSP?

We met CompassMSP at the NJCPA Convention. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $10,000–$49,999.

What is the status of this engagement?

We started working with CompassMSP in November 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have periodic meetings to ensure the success of our engagement. CompassMSP has delivered faster responses and improved security. For example, they found some items that needed attention and promptly resolved the issue.

How did CompassMSP perform from a project management standpoint?

CompassMSP is developing a dashboard to help us track projects, which is a wonderful feature. We communicate via in-person meetings, virtual meetings, and emails.

What did you find most impressive about them?

Each employee I interact with takes ownership and follows through.

Are there any areas they could improve?

No, there aren’t any.

RATINGS

5.0

IT Managed Services
Cloud Server Migration
Confidential
July 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"I loved my entire interaction with the CompassMSP team."

Jul 17, 2026

Fleet & Equipment Supervisor, Pirtano Construction

Anonymous

Construction
Addison, Illinois
201-500 Employees
Online Review
Verified

CompassMSP provided managed IT services for a construction company. The team helped the client access a cloud-based computer system and maintain a cloud-based program to track work, inventory, and timesheets.

CompassMSP's work enabled the client to track repair progress, monitor inventory, and manage assets. The team met the time-sensitive nature of requests and clearly communicated the next steps to the client. Overall, the client was pleased with the partnership and impressed with CompassMSP's service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a fleet and equipment supervisor at Pirtano Construction

Describe what your company does in a single sentence.

we are an underground sewer and utility company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CompassMSP to accomplish?

help get access to cloud based computer system we use at office

SOLUTION

How did you find CompassMSP?

Other

Why did you select CompassMSP over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

needed to maintain cloud based program that tracks work done, inventory of parts and asset information as well as keeping a timesheet for mechanics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

able to track in real time the progress made on repairs the inventory going in and out of shop while also being able to add and subtract assets as they were added and subtacted to fleet

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the team was always able to meet the time sensitive nature of each request while also clearly communicating next steps to individual team members

What was your primary form of communication with CompassMSP?

Email or Messaging App

What did you find most impressive or unique about this company?

The agent service is what sets them apart from other companies in my mind. Not only do they clearly communicate process and next steps but they also follow through with exemplary work that meets timeframe for the current problem.

Are there any areas for improvement or something CompassMSP could have done differently?

I loved my entire interaction with the CompassMSP team.

RATINGS

5.0

Cloud Consulting & SI IT Managed Services
Azure Migrations
Confidential
Dec. - June 2025

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"CompassMSP is communicative, knowledgeable, and flexible."

Jul 16, 2026

Director of IT, Granite Comfort

Mark Litvak

HVAC
New York, United States
201-500 Employees
Online Review

CompassMSP migrated a holding company's Office 365 for all of their brands. The team handled data transfer and user setup for one of those brands as well.

CompassMSP delivered on time. After the completion of the migration, the client solicited feedback from customers, and they were very happy with the communication and seamless completion. The team was communicative, knowledgeable, and flexible.

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT for Granite Comfort, a holding company of HVAC businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CompassMSP?

We needed help with migration projects.

SOLUTION

What was the scope of their involvement?

CompassMSP has migrated our Office 365 for all of our brands. The team has handled data transfer and user setup for one of our brands.

What is the team composition?

We’ve worked with 2–5 teammates from CompassMSP.

How did you come to work with CompassMSP?

Someone referred CompassMSP to me. I chose them over other providers because they had high ratings and their company values aligned with ours.

How much have you invested with them?

We’ve spent a confidential amount.

What is the status of this engagement?

We worked together from December–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CompassMSP has delivered on time. After the completion of the migration, we solicited feedback from our customers, and they were very happy with the communication and seamless completion.

How did CompassMSP perform from a project management standpoint?

We communicate with CompassMSP via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

CompassMSP is communicative, knowledgeable, and flexible.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

RATINGS

5.0

Cybersecurity IT Managed Services
Cybersecurity Consulting Help desk Other IT managed services Security Network Security
Confidential
July 2010 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed by CompassMSP's accessibility."

Jul 14, 2026

Director of Operations, ArdentX

Blair White

Supply Chain, Logistics, and Transport
Jacksonville Beach, Florida
51-200 Employees
Online Review
Verified

CompassMSP provides managed IT services for a transportation and logistics company. The team's work includes network monitoring, help desk support, and security assessments.

CompassMSP's work has improved the client's efficiency, reduced downtime, and increased productivity. The team provides 24/7 support and delivers on time and quickly. They also communicate effectively via in-person and virtual meetings, email, and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for ArdentX, a transportation and logistics company. We offer full truckload, LTL, expedited, drayage, and warehousing services for various industries, focusing on reliability and dedicated customer support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CompassMSP?

We needed help with our IT support and assistance.

SOLUTION

What was the scope of their involvement?

CompassMSP provides cybersecurity and IT support services, including network monitoring, help desk support, and security assessments.

What is the team composition?

We work with 6-10 teammates from CompassMSP.

How did you come to work with CompassMSP?

Someone referred CompassMSP to us. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, and offered good value for the cost.

What is the status of this engagement?

We started working with CompassMSP in July 2010, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CompassMSP's work has improved our efficiency, reduced our downtime, and increased our productivity. The team also provides 24/7 support for my overseas teammates.

How did CompassMSP perform from a project management standpoint?

CompassMSP delivers on time and quickly. The team communicates effectively with a sense of urgency. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

I'm impressed by CompassMSP's accessibility.

Are there any areas they could improve?

There's nothing I can come up for CompassMSP to improve.

RATINGS

5.0

Cloud Consulting & SI
Confidential
July 2026

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"CompassMSP's project management was excellent."

Jul 10, 2026

Administrator, Gastroentorology Company

joan duffy

Medical
Pomona, New York
11-50 Employees
Online Review

CompassMSP provided managed IT services for a gastroenterology company. The team helped the client upgrade their computer and migrate from a server to the cloud.

CompassMSP completed the project. The team managed the engagement well and was always available to help the client.

IT Managed Services
Help desk
Confidential
July 2026

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"I was impressed by their timely efficiency."

Jul 9, 2026

Paralegal, Law Firm

Nancy Mareschi

Legal
Tarrytown, New York
11-50 Employees
Online Review
Verified

CompassMSP provided managed IT services for a law firm. The team has replaced network items and fixed issues.

CompassMSP corrected the network issue for the client. The team's project management was professional, and they communicated through in-person meetings. Moreover, the client highlighted CompassMSP's efficiency.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Paralegal of a law firm

Describe what your company does in a single sentence.

law firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CompassMSP to accomplish?

expertise

SOLUTION

How did you find CompassMSP?

Online Search
Other

Why did you select CompassMSP over others?

High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from CompassMSP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

replace and recover network issues

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

corrected network issue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very proffesional

What was your primary form of communication with CompassMSP?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed by their timely efficiency

Are there any areas for improvement or something CompassMSP could have done differently?

none

RATINGS

5.0

Application Management & Support IT Managed Services
Network
Confidential
July 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The high level of professionalism, knowledge in their work product, and attention to detail stood out."

Jul 9, 2026

Owner, Thomas R Lambert DMD

Thomas Lambert

Dental
Bethlehem, Pennsylvania
1-10 Employees
Online Review

CompassMSP integrated a 3D Panorex X-ray, local server, and network for a dentistry practice. The team managed practice management software, X-ray database updates, and network support with vendor teams.

CompassMSP delivered a network that was 100% functioning, with all updates and installs working correctly. The team communicated clearly, had no delays, and was readily available when the install team needed them. Overall, CompassMSP's professionalism was a hallmark of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Thomas R Lambert DMD

Describe what your company does in a single sentence.

Cosmetic, Implant & Comprehensive Family Dentistry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CompassMSP to accomplish?

Set up / integrate new panorex xray with current network

SOLUTION

How did you find CompassMSP?

Other

Why did you select CompassMSP over others?

Company values aligned

How many teammates from CompassMSP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Seemless Integration of new 3d panorex and local server with network and PMS / xray database management and updates while working with equipment supplier techs and digital software and network support from 2 additional companies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100 % functioning of network with all updates and installs working correctly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Michael was extremely knowledgable with the project details and office goals for the project. He reviewed the requirements of what we would need and the anticipated interaction with 2 other support teams he would be working with. Ther were no delays with his input or work and he was readily available when the install team needed him.

What was your primary form of communication with CompassMSP?

Virtual Meeting

What did you find most impressive or unique about this company?

The high level of professionalism, knowledge in their work product, and attention to detail stood out.

Are there any areas for improvement or something CompassMSP could have done differently?

RATINGS

5.0

Cybersecurity
Cybersecurity Consulting Vulnerability Management
$10,000 to $49,999
Dec. 2025 - Feb. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It was impressive to see the team stay focused and consistent with a large undertaking."

Jul 8, 2026

IT Director, Business Law Firm

Anonymous

Legal
Jacksonville, Florida
51-200 Employees
Online Review
Verified

CompassMSP implemented backend security enhancements and supported a penetration test for a business law firm. The work also covered MSP services and after-hours support to monitor and detect vulnerabilities.

CompassMSP strengthened the client's cybersecurity posture and helped close possible vulnerabilities. The client was very satisfied with the results. Meetings were timely, coordination fit the client's busy schedule, and no deadlines were missed throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Director of a legal company

Describe what your company does in a single sentence.

Ours is one of Northeast Florida’s leading business law firms with diverse practice areas includes commercial and professional liability, tort defense litigation, banking, real estate, business law, admiralty, tax law, immigration and naturalization, intellectual property and other areas of civil practice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CompassMSP to accomplish?

Network Security enhancements
MSP services
After hours support

SOLUTION

How did you find CompassMSP?

Other

Why did you select CompassMSP over others?

Other

How many teammates from CompassMSP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked to implement backend securiry enhancements to help monitor and detect vulnerabilities as well as collaborated for a Pen Test.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Strengthend our cybersecurity standing while closing possible vulnerabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Meetings were all handled in a timely manor while working around our busy schedule. Coordination was key and could not have been handled better. My team was outstanding.

What was your primary form of communication with CompassMSP?

Virtual Meeting

What did you find most impressive or unique about this company?

It was impressive to see the team stay focused and consistent with a large undertaking. No deadlines were missed and no time was wasted.

Are there any areas for improvement or something CompassMSP could have done differently?

RATINGS

5.0

"Great team to work with"

IT Managed Services Unified Communications Consulting & SI
Less than $10,000
May - June 2026

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The follow-through was great."

Jul 8, 2026

Director - IT, City of Red Oak

John Binford

Government
Red Oak, Texas
51-200 Employees
Online Review
Verified

CompassMSP replaced an aging Avaya phone system for a local government. The team installed new Yealink and Poly desk and conference phones on an 8x8 system and configured them for activation.

CompassMSP completed the phone swap in one day with very minimal downtime. The client was satisfied with the results, and the phones arrived configured and ready to activate on the network. The team met deadlines, communicated effectively, and resolved issues in advance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director - Information Technology of City of Red Oak

Describe what your company does in a single sentence.

Local Government

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CompassMSP to accomplish?

Replace entire Avaya Phone system
Install all new desk phones and conference phones with Yealink and Poly on 8x8 system

SOLUTION

How did you find CompassMSP?

Other

Why did you select CompassMSP over others?

Company values aligned
Other

How many teammates from CompassMSP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to replace our aging Avaya phone system. CompassMSP suggested the Poly/Yealink phones on an 8x8 phone system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Replace the system with phone swaps in one day with very minimal downtime.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deadlines all met, phones arrived configured, ready to activate on our network. Communication with them was good, and any issues were rescolved ahead of time.

What was your primary form of communication with CompassMSP?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The follow-through was great, They even had one staff person frive up to be on hand the day of the transition to ensure all went well.

Are there any areas for improvement or something CompassMSP could have done differently?

Their project management was great. We had a few issues up front that were causing possible delays but we were able to get them worked out and stayed on schedule.

RATINGS

4.5

IT Managed Services
Less than $10,000
July 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"CompassMSP is quick with their response times."

Jul 8, 2026

Paralegal, Lobbying Firm

Anonymous

Politics
New Britain, Connecticut
11-50 Employees
Online Review
Verified

CompassMSP provided IT support for a lobbying firm. The team was responsible for getting a spare computer up and running for the client.

CompassMSP completed the requested tasks faster than expected. The team demonstrated amazing project management and maintained effective communication with the client via emails and messages throughout the engagement. Overall, the client was pleased with CompassMSP's performance.

Showing 11-20 of 31 Reviews

Our Story

Every Compass partnership starts with a simple goal: simplify what’s messy, power the teams who rely on us, and protect what matters. We don’t believe in generic playbooks or rigid templates. We believe in connection, calibration, and cultivation: the 3 C’s that define how we work.

Premier Verified means Clutch independently confirmed CompassMSP is a legally registered business,
financially sound (Creditsafe: Moderate Risk), and backed by 25 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 25

Overall Review Rating: 4.9

Source: Clutch

Last Updated: July 29, 2026

Business Entity

Business Entity Name	CompassMSP, LLC
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	April 25, 2016
Status	Active
Last Updated	May 28, 2026
ID	6026889

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	June 3, 2026

Learn More About The Clutch Verification Process

Locations (10)

67 Prospect Avenue Hartford, CT, United States 06106

31 - 40

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CGP&H

(1)

Kim Hamlett

City of Red Oak, Texas

(1)

John Binford

Corporate Traffic Logistics

(1)

Christian Retana

Granite Comfort LP

(1)

Mark Litvak

The Katsikos Group Inc

(1)

Henry Fabian

Therm O Web Inc

(1)

Steve Sandler

Additional Connections

(7)

CompassMSP

Start With a Partner You Can Trust

1 Language that we service

5 Timezones that we service

10 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

CompassMSP Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Professional and Knowledgeable Team

Effective Communication Channels

Comprehensive IT Support

Continuous Improvement Opportunities

Strong Project Management

Exceptional Responsiveness

Reviews mentioning:

CompassMSP Reviews

Cybersecurity & Managed IT Services for Beverage Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Construction Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Microsoft Office 365 Migration & Setup for Holding Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Transportation & Logistics Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud Consulting & SI for Gastroenterology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT & Application Management Services for Dentistry Practice

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity Services for Business Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Unified Communications Consulting & SI for Local Government

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS