Coma Web Development

BACKGROUND

Please describe your company and position.

I am the Owner of SIA “OMC & CO”

Describe what your company does in a single sentence.

Delivery and sale of high-quality Spanish products in the Baltic States

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Creating an online store selling Spanish delicacies
• Fast work with clients from other countries
• Catalog visibility and easy overview of the entire product range

SOLUTION

How did you find Coma Web Development?

Other

Why did you select Coma Web Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Thanks to the work completed, we received a modern and highly functional online store that fully meets the needs of our business. A daily automatic update of products and all related product information based on current inventory levels was implemented. Integration with the 1C system was also set up, significantly simplifying inventory management and order processing. In addition, special delivery conditions were configured depending on the product type, making the purchasing process more convenient for our customers. As a result, we now have a comprehensive e-commerce platform featuring detailed information about our business, an easy-to-use store locator for finding physical locations, and a fast and user-friendly checkout process. Everything operates smoothly and efficiently, helping us provide an excellent shopping experience for our customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Buyers from other regions learned about our products, which led to a new flow of customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All edits and suggestions were completed on time, and we always received feedback when necessary.

What was your primary form of communication with Coma Web Development?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed with their excellent feedback and willingness to transform an idea into reality.

Are there any areas for improvement or something Coma Web Development could have done differently?

There were no comments during the entire period of work

BACKGROUND

Please describe your company and position.

I am the Company Owner of EDO Serviss SIA

Describe what your company does in a single sentence.

EDO Serviss provides comprehensive building management, construction, and renovation services, delivering technical solutions from planning to full project execution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Our goal was to create a structured, user-friendly website that strengthens our brand, explains our construction and property management services, and helps attract new clients

SOLUTION

How did you find Coma Web Development?

Referral

Why did you select Coma Web Development over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included full-cycle website development: planning the site structure, creating a modern and professional design, developing and implementing the website, structuring service content, optimizing usability, and preparing the site for launch.
Key deliverables included a responsive website, clear service presentation, improved navigation, and a technically stable platform ready for client communication and future expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a modern, fully functional website with improved usability, clear service presentation, and a stronger professional image, supporting better client communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized and transparent. Deliverables were provided on time, and communication was clear and responsive throughout the project.

What was your primary form of communication with Coma Web Development?

In-Person Meeting

What did you find most impressive or unique about this company?

Professionalism, responsiveness, and a strong understanding of our needs.

Are there any areas for improvement or something Coma Web Development could have done differently?

Overall, the project was handled very well. Any minor adjustments were addressed promptly, and there are no significant areas for improvement.

BACKGROUND

Please describe your company and position.

I am the General Manager of Supps Store

Describe what your company does in a single sentence.

Sports supplements reseller

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Website, wordpress, development
• Design, woo commerce development
• Advertising

SOLUTION

How did you find Coma Web Development?

Online Search

Why did you select Coma Web Development over others?

High ratings

How many teammates from Coma Web Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• WordPress corporate website with custom design, logo. 
• E-commerce integration. 
• Woo Commerce setup with 200+ products, category filtering.
• Integration of cryptocurrency payment options.
• Setup of multilingual support and various currencies dependent on geolocation.
• Performance optimization and Cloudflare configuration.
• Products marketing strategy and future expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Due to the professional work of the development and design team, the website - shop gained a huge popularity in the industry in a short amount of time and brought a wide range of customers from all around the world, as a result this generated substantial income. We continued to work with these developers and built two more stores that are launching this weekend.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• All work was completed within the timeframes specified in the contract. 
• Additional tasks that we requested to add throughout the website building process were all fulfilled within the contracted timeframes
• Point of contact was always available and responded rapidly to all our questions and requests which was very important and gave us extra confidence in the success of the final results that we wanted to achieve together

What was your primary form of communication with Coma Web Development?

Virtual Meeting

What did you find most impressive or unique about this company?

• Their professional team was most impressive.
• Rapid communication 
• Outstanding outcome - the store that helped to substantially boost the sales. 

Are there any areas for improvement or something Coma Web Development could have done differently?

The jobs we requested were completed professionally, don’t have any suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Project Manager of WMT Baltic ltd.

Describe what your company does in a single sentence.

Materials and technologies for visual communication (production of solutions for visual communication, supplier of materials for visual communication)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Create modern online shop for local market to sell the products for visual communication

SOLUTION

How did you find Coma Web Development?

Online Search

Why did you select Coma Web Development over others?

• Pricing fit our budget
• Good value for cost
• Fast communication

How many teammates from Coma Web Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of a modern online store, where you can easily and quickly make online purchases, including convenient delivery of goods. The work included a mobile version.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

At the moment the project has just been launched, but during all the testing stages the team acted quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were discussed weekly, the team always communicated with us on each stage of the project.

What was your primary form of communication with Coma Web Development?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very helpful staff, good communication.

Are there any areas for improvement or something Coma Web Development could have done differently?

Everything was fine, I just wish the team more projects and more results

What advice do you have for clients with similar needs to yours?

I highly recommend to discuss the project with this team, they definitely will help to find the best solution for your needs.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of InCity Capital

Describe what your company does in a single sentence.

At Incity Capital, we are committed to sustainable and socially responsible real estate development practices that aim to maximize return on capital while minimizing risk. By prioritizing sustainability and social responsibility in our development projects, we strive to create a better future for our clients, stakeholders, and the environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Web Development
• Graphic Design
• E-Commerce solutions

SOLUTION

How did you find Coma Web Development?

Referral

Why did you select Coma Web Development over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Coma Web Development were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed and implemented a responsive, user-friendly e-commerce website optimized for both desktop and mobile devices.

Integrated scalable architecture to support product catalogs, user accounts, and high-volume traffic.
Ensured SEO best practices were embedded into the site’s structure to boost visibility and search engine ranking.

E-commerce Functionality
Built a secure, streamlined shopping cart and checkout process.

Integrated product filtering, dynamic search, wishlists, and product reviews to enhance user engagement and conversion rates.
Enabled real-time inventory updates and automated stock level notifications.

Payment System Integration
Connected multiple secure payment gateways (e.g., Stripe, PayPal, local options) with encryption and PCI compliance.

Implemented fraud detection tools and transaction logging.
Enabled multi-currency support and digital invoicing features.

Customer Acquisition Tools
Developed email marketing capture forms, referral programs, and promo code functionality.
Integrated Google Analytics and marketing pixels (e.g., Meta Pixel) to track customer behavior and optimize campaigns.

Set up landing page templates for targeted campaigns and A/B testing.
Integration with CEM (Customer Experience Management) Systems
Connected the website to CRM/CEM platforms (e.g., Salesforce, HubSpot, or similar) for automated customer data synchronization.
Enabled personalized communication workflows based on user behavior and purchase history.
Established reporting dashboards for real-time customer insights and performance tracking.
Security & Compliance
Implemented SSL encryption, secure user authentication, and data protection protocols.
Ensured GDPR and relevant data privacy regulation compliance.

Set up automated backups and disaster recovery processes.
Post-Launch Support & Documentation
Provided technical documentation for future maintenance and updates.
Conducted performance testing and optimization post-launch.

Offered ongoing support for bug fixes, feature requests, and system updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Platform & Operational Metrics
Website Uptime: 99.98%
Page Load Speed: 1.9 seconds (mobile-optimized)
Mobile Traffic Share: 72%
Successful CEM Integration: 100% real-time customer sync with CRM
Automated Marketing Workflows Live: 12 campaigns across lifecycle stages
Customer Satisfaction
CSAT (Customer Satisfaction Score): 92%
NPS (Net Promoter Score): +47
Support Ticket Resolution Time: Avg. 6 hours

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project followed a well-structured Agile methodology with iterative sprints and regular sprint reviews, keeping everyone informed and involved.
Weekly stand-ups, milestone updates, and risk management sessions ensured issues were proactively addressed before they became problems.
Their documentation is thorough, and their communication is proactive, timely, and always solutions-focused.

What was your primary form of communication with Coma Web Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Weekly updates were structured and insightful, with clear visuals, KPIs, and progress toward deliverables.

They fostered a true partnership mindset—proactively flagging risks, offering strategic input, and making us feel informed and empowered at every decision point.

Despite the complexity, cross-functional communication between IT, marketing, and leadership remained seamless, ensuring business goals were always front and center.

Are there any areas for improvement or something Coma Web Development could have done differently?

If there’s one area where enhancement could add even more value, it would be expanding the graphic design capacity. While the visual output was strong and on-brand, having additional design resources could have allowed for quicker turnaround on creative assets, more variation in visual options, and faster iteration during the branding and UX refinement phases.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager

Describe what your company does in a single sentence.

commercial gym equipment manufacturer whose main business is foreign trade

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• website development
• website maintenance
• server maintenance
• some design work

SOLUTION

How did you find Coma Web Development?

Other

Why did you select Coma Web Development over others?

High ratings, Good value for cost

What was the size of Coma Web Development’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

help build our official site, help build 20+ sites when we xpand our marketing business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 20k monthly traffic for official site
• 20+ sites built during last 3 years

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Let's start with their project management. It's fantastic! They use Basecamp for team communication, which makes everything so clear and organized. I love how they lay out tasks and progress bars, so there's no confusion or guessing games. Plus, their communication skills are on point - no more playing phone tag or waiting for days to hear back. They're always quick to respond and are open to feedback and suggestions.

Now, let's talk about delivery times. They're almost always on time, which is a huge relief when you're trying to meet deadlines. I've never had to worry about delays or last-minute rushes with them. And when there were any issues, they were quick to communicate and offer solutions.

But what really sets them apart is their customer service. Vadim, our project manager, is a true gem. He's patient, professional, and always willing to go the extra mile to help us achieve our goals. Even when things get hectic, he stays calm and collected, which really puts our minds at ease. And I love that he's always willing to offer suggestions from a professional standpoint - it really shows that he cares about our success.

Overall, my experience with Comadev Company has been fantastic. They've got top-notch project management skills, great delivery times, and exceptional customer service. If you're in need of a reliable and trustworthy company to work with, I highly recommend Comadev. Trust me, you won't be disappointed!

What was your primary form of communication with Coma Web Development?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

For starters, their attention to detail is unmatched. They really take the time to understand our needs and goals, and they work hard to deliver exactly what we're looking for. I've worked with other companies in the past that just didn't seem to get it, but Comadev really goes above and beyond.

Are there any areas for improvement or something Coma Web Development could have done differently?

For one, there were a couple of times where communication could have been a bit clearer. Don't get me wrong, their team is great at keeping us in the loop and updating us on progress, but there were a few instances where we had to ask for clarification or follow up on certain details. Additionally, there were a few minor delays in the delivery of some items. While they were still delivered within a reasonable time frame, it would have been nice to have them a bit earlier.

BACKGROUND

Please describe your company and your position there.

I’m a freelance accountant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Coma Web Development?

I needed development of a promo website.

What were your goals for this project?

I wanted a functional website with my services.

SOLUTION

How did you select this vendor?

I knew them through my colleagues, and I chose them based on their affordable pricing and their contract terms.

Describe the project and the services they provided in detail.

I provided them with information and images and they suggested I use the WordPress Enfold-themed website based on its speed and affordability compared to similar offerings from other companies. They showed me sketches, made changes to the themes, and taught me how to use the finished website. They also did all hosting and domain-related work.

What was the team composition?

I worked with a manager and a developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’m satisfied with the finished website, and I’ve already drawn some customers online.

How was project management arranged and how effective was it?

They showed me progress throughout the course of the engagement.

What did you find most impressive about this company?

They didn’t ask any silly questions. They did most of the job on their own.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and position.

 I am the Communications manager of an information technology company 

Describe what your company does in a single sentence.

Software as a service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• Website maintenance

SOLUTION

How did you find Coma Web Development?

Referral

Why did you select Coma Web Development over others?

• Good value for cost
• Referred to me

How many teammates from Coma Web Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The COMA team is a valuable and trusted partner for our website maintenance and development. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continuing to meet all project milestones and deliverables 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team meets deadlines, take initatives within the scope of the project, applies sustainable and long-term thinking when suggesting and implementing updates

What was your primary form of communication with Coma Web Development?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their communication skills, dedication, and professionalism.

Are there any areas for improvement or something Coma Web Development could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the maintenance manager of Sia Jet Flight Service, an aviation company. We provide line and base maintenance services for a wide range of Embraer, Bombardier, and Gulfstream aircraft, along with specialized composite, wheel, paint, and non-destructive testing (NDT) shop capabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Coma Web Development?

We needed help building a website.

SOLUTION

What was the scope of their involvement?

Coma Web Development has created a website from scratch. The team has also been responsible for the design and content.

What is the team composition?

We’ve worked with an unknown number of teammates from Coma Web Development.

How did you come to work with Coma Web Development?

We found them through an online search. We chose them because they were close to our geographic location, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in September 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Coma Web Development has delivered a very fast website development.

How did Coma Web Development perform from a project management standpoint?

Coma Web Development always delivers on time. We communicate via email and messaging apps.

What did you find most impressive about them?

Coma Web Development's easy communication and prompt replies are impressive.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Manager of a heating and air conditioning.

Describe what your company does in a single sentence.

Company provides comprehensive heating, air conditioning, heat recovery, water supply, sewerage, and drilling services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Coma Web Development to accomplish?

• To create a new, modern, and professional website that reflects our brand.
• To develop a user-friendly and visually appealing online store integrated into the site.
• To attract new customers and expand our online presence.

SOLUTION

How did you find Coma Web Development?

Referral

Why did you select Coma Web Development over others?

• Referred to me
• Other

How many teammates from Coma Web Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Coma Web Development designed and developed our new website with an integrated online store, handling everything from planning and custom design to CMS integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started gaining new clients and receiving more orders, clearly demonstrating the success and positive impact of the new website and online store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was at a good level—they delivered everything promptly and were very responsive to our needs throughout the entire process.

What was your primary form of communication with Coma Web Development?

In-Person Meeting

What did you find most impressive or unique about this company?

Professionalism combined with their ability to understand our specific needs and deliver a tailored solution quickly and efficiently.

Are there any areas for improvement or something Coma Web Development could have done differently?

Overall, our experience was very positive; if anything, clearer communication on project timelines at certain stages could have made the process even smoother.