Cogitech Software House

BACKGROUND

Please describe your company and position.

I am the Senior Specialist, Marketing & Communication of Grant Thornton Poland

Describe what your company does in a single sentence.

We are part of the Grant Thornton network - in Poland since 1993, providing audit, advisory and outsourcing services to more than 2400 clients annually.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cogitech Software House to accomplish?

• Migrate extensive content to WordPress without losing SEO value.
• Preserve and enhance organic search rankings.
• Adapt the site for a constantly updating article database.
• Implement custom WordPress modifications for content strategy.
• Optimize site performance and user experience.

SOLUTION

How did you find Cogitech Software House?

• Online Search
• Referral

Why did you select Cogitech Software House over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Cogitech Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included migrating extensive content to a new WordPress site, optimizing the site for SEO to preserve and enhance organic search rankings, and developing custom WordPress functionalities tailored to the firm's content strategy. Key deliverables were: a seamlessly migrated and SEO-optimized WordPress website, custom-developed plugins and features for unique content presentation, and comprehensive documentation for ongoing site management. 
These efforts ensured the new site supported Grant Thornton's dynamic content needs while maintaining high performance and search visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a 105% increase in inquiries just three months post-launch, coupled with an 11.5% rise in page views, all while maintaining Google rankings during the transition to the new website. This achievement required a stringent technological and organizational regimen from both the software house and the client. The collaborative partnership with Cogitech team led to a successful implementation that provided a competitive market advantage and significant development prospects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach in the collaboration was highly effective, ensuring that deliverables were completed on time and according to specified requirements. They were responsive to our needs adapting strategies and implementations as required to meet evolving project goals. The partnership was marked by a strong commitment to understanding and addressing our needs, contributing to a successful project with significant market advantages and growth potential.

What was your primary form of communication with Cogitech Software House?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most impressively about the company in their collaboration with us was their ability to achieve significant market advantages through technological excellence and strategic partnership. Their approach to project management, characterized by strict adherence to technological and organizational disciplines, ensured not just timely deliveries but also an agile response to evolving needs. 
This collaborative partnership underscored Cogitech's capability to deliver outcomes that not only meet but exceed client expectations, fostering significant growth and competitive edge in the market.

Are there any areas for improvement or something Cogitech Software House could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Board Member of Net Convertis sp. z o.o.

Describe what your company does in a single sentence.

Our company specializes in selling different products on marketplaces. We are a leading company in Poland in this field.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cogitech Software House to accomplish?

• Automate complicated proces within the CRM system
• Optimize efficiency in our trade company
• Improve accuracy and processes

SOLUTION

How did you find Cogitech Software House?

• Online Search
• Referral
• Clutch Site

Why did you select Cogitech Software House over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cogitech Software House were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cogitech undertook a comprehensive scope of work that included: 

• Customization and enhancement of our CRM system to cater to the specific needs of our agency. 
• Implementation of automated solutions, ensuring accuracy and efficiency in our company 
• Integration of the CRM system with other relevant business modules to create a seamless workflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded tangible outcomes: 

• Significant reduction in manual workload and processing time 
• Enhanced accuracy, leading to improved management. 
• Increased overall efficiency in client management, settlements, and reporting processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. Everything was fine according to our company needs.

What was your primary form of communication with Cogitech Software House?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Individual approach to client.

Are there any areas for improvement or something Cogitech Software House could have done differently?

Overall, the collaboration with Cogitech Software House was excellent. The project was extremly successful, and we are highly satisfied with the outcomes achieved.

BACKGROUND

Please describe your company and position.

I am the Owner of New Vision Szymon Czopik

Describe what your company does in a single sentence.

We are a consultancy company specializing in grants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cogitech Software House to accomplish?

• Integration of AI Elements
• Improvement of Operational Efficiency
• Development of a Customized CRM System
• Enhancement of Customer Experience
• Scalability and Flexibility

SOLUTION

How did you find Cogitech Software House?

• Online Search
• Referral
• Clutch Site

Why did you select Cogitech Software House over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Cogitech Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cogitech was tasked with designing and developing a bespoke CRM system that incorporated advanced AI functionalities to automate processes, enhance data analysis, and improve decision-making. This included predictive analytics, machine learning for process optimization, and natural language processing for customer interaction. Additionally, a comprehensive cybersecurity framework was implemented to safeguard sensitive data, ensuring robust protection against cyber threats and compliance with data protection laws. Key deliverables included the fully operational CRM system with integrated AI capabilities, a suite of cybersecurity measures for data protection, and documentation on system functionality, security protocols, and user guides for seamless adoption and ongoing maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project achieved measurable outcomes that highlighted significant progress and success. Firstly, the integration of AI functionalities led to huge reduction in manual data entry and processing time, significantly increasing operational efficiency. Secondly, the implementation of advanced cybersecurity measures resulted in full track record of data security, with no breaches or data loss incidents reported since the system's launch. Finally, the adoption of the custom CRM system enhanced customer satisfaction, as evidenced by improved service delivery and personalized customer interactions based on predictive analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cogitech's project management approach for the "Dedicated CRM System for Subsidy Management with AI Elements" was exemplary, demonstrating their commitment to timely delivery and responsive client service. They employed a structured yet flexible project management methodology, which included regular updates, milestones tracking, and agile adjustments to accommodate evolving requirements. Deliverables were consistently met on schedule, reflecting their well-coordinated team effort and efficient use of resources. In response to our needs, Cogitech showed exceptional adaptability and proactiveness. Their team was quick to understand our feedback and implement changes, ensuring that the final product not only met but often exceeded our expectations. This collaborative and client-focused approach was instrumental in maintaining project momentum and achieving successful outcomes.

What was your primary form of communication with Cogitech Software House?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most impressively about Cogitech during the project was their unparalleled ability to blend advanced technological solutions with a deep understanding of our specific business needs. Their expertise in AI integration within the CRM system was not just about applying cutting-edge technology; it was about tailoring this technology to enhance our operational efficiency and customer engagement in ways we hadn't envisioned. Furthermore, Cogitech's commitment to cybersecurity, ensuring our data was protected with the most robust measures, showcased their understanding of the importance of data integrity in today's digital age. This blend of technological innovation, customized solutions, and a strong emphasis on security was both impressive and unique, setting Cogitech apart as a partner not just executing a project but also contributing to our strategic goals.

Are there any areas for improvement or something Cogitech Software House could have done differently?

No, there was nothing they needed to improve on.