Codup

BACKGROUND

Please describe your company and position.

I am an executive at Solvang Antiques

Describe what your company does in a single sentence.

We are an antique store and source the highest-quality antique, vintage, and estate items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• A new rebuild with an updated look and emphasis on mobile friendly

SOLUTION

How did you find Codup?

Codeable

Why did you select Codup over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

To restructure the website on the level of pages, categories and products but also by utilizing the power of already installed WooCommerce. The client also wants to have filters feature on their catalog to aid their customers view relevant results. Client is looking for a fresh look and feel using a new design and a custom theme to address the site speed, scalability and usability issues. 

The client has major traffic coming from mobile devices, hence this is also a concern that needs to be addressed. Scope of work includes: 

• Website Setup and Plugins Configuration
• Migration
• Products Setup
• Payment
• Shipping Methods and Fee
• Search bar (Header)
• Homepage layout & design
• Shop Pages
• Filters
• Product Details Page
• Cart and Checkout Page
• Wish List
• Customized Results Page
• Appointment Booking
• Content Upload
• Design
• Mobile Responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched so unable to provide this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codup has been very responsive. This has been a huge project with many fine details that were hard to project, and they handled it all.

What was your primary form of communication with Codup?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always very responsive and accommodating.

Are there any areas for improvement or something Codup could have done differently?

There was some miscommunication among the team, but again they were very responsive.

BACKGROUND

Please describe your company and position.

I am the Co Owner/Creator of Roping Calendar LLC

Describe what your company does in a single sentence.

We are an event locator for sporting enthusiasts, accessible through a paid subscription app, and paywall website.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• Improve and streamline development processes
• Increase platform efficiencies, expand capacity for growth
• Modify, organize and clean up existing code and functions

SOLUTION

How did you find Codup?

Online Search

Why did you select Codup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Codup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Anas and his team were able to take our existing code and reorganize it to remove glitches and bugs. They streamlined all of our current functions which provided us a solid foundation for growth. They have worked with us to build a successful paid subscription app and paywall website that requires complex data entry and searchable fields. 

They have seamlessly implemented back end CRM systems and payment systems, while working with us on our overall roadmap to navigate and build new successful functions with seamless rollouts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen over 400,000 downloads and 80,000 users for our website since we have started working with them. Our paid app has a conversion rate that exceeds 10%. Anas and his team have optimized our site speed, and our users experience few to no glitches or downtime. I can not speak highly enough of this team and our experience working with Codup.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anas and his team are highly communicative and responsive. They do exactly what they say they will do when they say they will do it. They provide consistent communication throughout the process providing updates, discoveries and possibilities.They are incredibly transparent on project scope and work hours, making detailed time-logs available at all times. 

When we have an urgent need, they are responsive and diligent to respond and prioritize the need. We love this team, and feel grateful to have found them.

What was your primary form of communication with Codup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very intuitive to our needs and ideas, brining valuable solutions to the table. I am highly impressed with their consistency, which has not waned over the year we have worked with them. Their integrity and quality have been outstanding, our project lead Anas is humble, kind and just a great guy to work with. He communicates our needs effectively with his team providing consistent team synergy and efficiency.

Are there any areas for improvement or something Codup could have done differently?

Honestly, there are no areas of improvment that are needed. Prior to working with Codup, we worked with a different company and had a terrible experience, not sure how it gets any better than the experience we have had working with Codup and Anas. I can't stress enough how great our experience has been.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of resqme inc

Describe what your company does in a single sentence.

Manufacturer of automotive safety products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• Work on our website and optimize it
• launch a french website
• Websites maintenance

SOLUTION

How did you find Codup?

Referral

Why did you select Codup over others?

• Pricing fit our budget
• Referred to me

How many teammates from Codup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Improve the design of the resqme.com website and its customer experience 
• Work on the launch of a b2b website 
• Launch of a french version of the resqme website
• Various improvement and maintenance tasks 
• Various bug fixes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Bugs were fixed 
• General visual aspect and shopping experience improvement resulting in higher sales 
• Implementation of new functionalities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered items on time and did thorough follow ups on tasks assigned to them. Overall they responded to our needs in a very satisfactory manner. They are good at communicating and giving regular updates about the progress on the projects assigned to them.

What was your primary form of communication with Codup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The fact that pretty much any request was made possible. There was no "we can't do this" coming from them.

Are there any areas for improvement or something Codup could have done differently?

The pricing structure is too rigid. Sometimes there is less work to do and the rate should reflect that.

BACKGROUND

Please describe your company and position.

I am the Director of Digital of (a/an) Legal Cannabis

Describe what your company does in a single sentence.

Hemp/CBD manufacturer and wholesale distributor with customers in over 40 states and 7 countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• Create specialized B2B wholesale website with WooCommerce and custom B2B plugin
• Create two B2C retail websites with WooCommerce

SOLUTION

How did you find Codup?

• Online Search
• Clutch Site

Why did you select Codup over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Codup has developed three websites: one wholesale website where approved users will be able to purchase our ingredients and/or products based on a variety of B2B rules and permissions, and two retail websites for our new brands we will be rolling out.

All three sites are on WooCommerce and were to be delivered in a three month timeframe on a pay-per-resource contract.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• B2B site launched with increased performance, speed and usability
• Retail sites launched with improved UI/UX

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very responsive and receptive to our admittedly random scope creep. Were available for meetings during our working hours as well.

What was your primary form of communication with Codup?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their ability to deal with our changing requirements.

Are there any areas for improvement or something Codup could have done differently?

Some more direct involvement with their project management tool may have been a plus.

BACKGROUND

Please describe your company and position.

I am the Principal of (a/an) Advertising & marketing

Describe what your company does in a single sentence.

We provide custom web design, development, SEO and Digital Marketing Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• Custom Plugin Integration for Rental Property Management Company
• Custom Plugin for MLS/IDX Integration for Retail Properties

SOLUTION

How did you find Codup?

Online Search

Why did you select Codup over others?

Pricing first our budget

What was the size of Codup’s team?

50+

Describe the scope of work in detail. Please include a summary of key deliverables.

IDX / MLS data integration from 2 different sources to be displayed on a custom-built real estate website.

• Plug-in Goal 1) Rentals: IDX data provided by Escapia
• Plug-in Goal 2) Retail: MLS data provided by HawaiiInformation.com
• Goal 1: The ability for the website to book vacation rentals directly online, with a custom user interface and experience. The data source for displaying properties comes from Escapia and is delivered to the front of the website by way of API. The website's interface (designed by my team) included a property search (filter), property listings, property details (landing page), and property booking. All data related to properties are managed internally from Escapia's dashboard, where published/updated property details get displayed on the front end of the website (API calls).
• Goal 2: To receive requests on retail properties directly on the website, with a custom user interface and experience. Raw MLS Data is provided by external resources and is delivered to the front of the website by way of API. The website's interface designed by my team featured a custom design for property search (filter) which included a detailed map (using either MapBox or Google), property listings, property details (landing page), and a property request form for users to acquire more info about the property.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Great Communication
• Outstanding Project Management
• Proficient in Custom Development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codup is very responsive, and Asim, their dedicated project manager is top-of-the-line; accessible and responsive. A class act, and exceptionally good at what he does.

What was your primary form of communication with Codup?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness, ability to understand the challenge, and willingness to be flexible impressed me. I was transparent with the team about my bias for overseas vendors due to poor experiences in my past. However, Codup is an exception, and exceeded my overall expectations.

Are there any areas for improvement or something Codup could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at a wholesale solar equipment distributor and logistics provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We needed some WooCommerce support and technical knowledge; we hired them for Codup for troubleshooting.

SOLUTION

What was the scope of their involvement?

Codup provides us with e-commerce development using WooCommerce. First, we created a statement of work together by going back and forth on a document to ensure it included what we wanted. They work on the backend, plug-in integrations, and site migration. We were using an outdated hosting service, and Codup has fixed that for us; they now offer maintenance and hosting services.

What is the team composition?

We work with a project manager, an engineer, a business analyst, and an account manager from Codup. 

How did you come to work with Codup?

I found them online when looking for WooCommerce developers. Codup had created a few apps, which made me interested in reaching out to them. We had several calls to ensure we were the right fit for each other, where they walked us through their process for creating a statement of work and ensuring it included what we wanted. 

How much have you invested with them?

We’ve spent around $10,000. 

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Codup’s work, our site is faster and performs better overall. Other than that, it hasn’t been long enough to see metrics like conversions improve. As for the team, they’ve been much faster than I expected in completing the task-based work on tight deadlines.

How did Codup perform from a project management standpoint?

The challenge we’ve faced regarding project management is our time zone difference. They do their best to overlap with our hours, working late at night and early in the morning. Still, there’s a 4–5 hour gap towards the end of the day, which we don’t love. However, I don’t know how they could get around that. 

Their communication has been excellent, and they’ve been proactive in making suggestions. We base our project management on shared documents and communicate through email and Google Meet. 

What did you find most impressive about them?

I’m impressed with Codup’s proactive approach. Additionally, they’re not interested in selling unnecessary things; they want to be honest. They tell me the pros and cons of each decision and let me make the call, which I appreciate. 

Are there any areas they could improve?

They could do more to streamline their billing process, which is a bit cumbersome because we have to wire money. They have many clients in the US, so if they had an account here, it would simplify the payment process.

Do you have any advice for potential customers?

Be really clear about your business objectives so that Codup knows what you want to do and focuses on the project’s needs. They’re very good at looking at the big picture and recommending plug-ins or tweaks to help you.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of digital services for a creative digital services agency based in Philadelphia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We were looking to migrate about 20 websites to WordPress.

SOLUTION

What was the scope of their involvement?

Codup helped us migrate our website assets to WordPress and produce complete websites through PHP, HTML, CSS, and JavaScript.

We started with a discovery phase where we discussed our requirements and listed all the assets we needed to move, then started the migration process which included the development of new themes and utilizing multiple languages.

What is the team composition?

I mainly communicated with three project managers and three developers.

How did you come to work with Codup?

We already worked with Codup in the past for smaller projects, and we hired them for this one because they were easy to work and communicate with.

What is the status of this engagement?

We worked together from November 2021–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had enough time to collate the results and metrics, but Codup was able to successfully migrate 20 websites to WordPress.

How did Codup perform from a project management standpoint?

Codup was a great partner as they turned the project around fairly quickly, and were consistently responsive throughout the development. They were highly efficient from a project management standpoint and we typically communicated through Slack.

What did you find most impressive about them?

Their biggest strength was their timely communication.

Are there any areas they could improve?

There’s nothing they need to improve on.

BACKGROUND

Introduce your business and what you do there.

I’m a database administrator for a provincial literacy organization. Part of our work is publishing a newspaper that English-language learners use to develop literacy skills. We also have a digital copy of the paper and a website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We had an existing WordPress website that faced challenges around subscriptions and bugs. There was also a need for increased customization to allow customers to renew their subscriptions and to improve our invoice functioning.

SOLUTION

What was the scope of their involvement?

Codup has delivered customizations that improve our invoice functionalities and allow customers to renew their subscriptions. Our site contains restricted downloadable content attached to subscription status. On the subscription side, users can pay through our website using a Stripe integration, as well as utilize discount

Beyond the subscription features, Codup has also worked on our UI. They implemented a Restrict Content Pro plugin and helped with a tax plugin we have.

There’s also an administrative side of the platform where we tackle subscription management through the backend of the site. In terms of the UI, Codup implemented a feature that will allow users to go in and either upgrade or downgrade their orders.

What is the team composition?

We work with Zaheer (Project Manager), Ayaz (Project Manager), and a couple of other people.

How did you come to work with Codup?

We found them on Quotable, which our website administrator recommended to us. They reviewed the project and we put together a scope of work, and they accepted it. The goal was to find someone with experience with RCP.

How much have you invested with them?

The total cost is just over $6,000.

What is the status of this engagement?

We’ve been working together since June 2022. The scope expanded once they completed the initial work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They finished the initial work within the proposed timeline, which blew me away. Since then, we’ve been adding little pieces to the work.

They’re truly a pleasure to work with because they understand our needs and our challenges. Additionally, their ability to listen to me when I don’t speak their technical language and still deliver the solutions I need stands out. They take my feedback seriously and move the project forward in a smooth manner with immediate comprehension. Codup’s suggestions were also very beneficial.

They’ve eased our administrative burden thanks to their payment processing work on the backend; a lot of our manual work has been eliminated.

How did Codup perform from a project management standpoint?

We’ve had multiple video calls, and they’ve been very flexible in terms of meeting times to account for time zone differences.

There have been no surprise bills, and they’re always done before the deadline. When we discuss the work, they’re very organized in terms of knowing what stems from the original scope and what will be an add-on.

We send documents back and forth, but it isn’t a large enough project to require more powerful tools. We communicate over Google Meet and Quotable.

What did you find most impressive about them?

They’re phenomenal, and I don’t hesitate to recommend them. Little things always come up in projects, but they are able to find a solution for anything we’re unsure about.

Codup’s team is also very generous with their time. Rather than force us down a certain path, they’re open to our scope changes and get started working quickly. They simply seem to care about what they do.

Their professionalism really stands out. They’re also full of integrity.

Are there any areas they could improve?

I don’t think there’s one thing I would do differently.

Do you have any advice for potential customers?

Approach your project with Codup as a partnership because they know what they’re doing. Additionally, communicate as much as possible so that they have all the information they need. They’ll run with the work.

BACKGROUND

Introduce your business and what you do there.

I’m the managing editor for a UK-based legal publishing house. We have various products in the law publishing space. In the last 10 years, we’ve shifted towards digital publishing, and I head up the web development team focusing on SEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We have a monthly magazine with a quiz element, and we wanted to replicate a system that our readers had used for the last 15–20 years and adapt it to a digital format. This feature would allow users to log in and answer their quizzes online rather than scribbling them on paper.

SOLUTION

What was the scope of their involvement?

Codup provides us with web development services. Initially, they worked on a one-off project to create a bespoke quiz set up for our website with rich requirements provided by us. This involved developing a custom learning management system (LMS) by adapting the LearnDash plug-in on one of our WordPress websites. This project involved elements of design work in building the certificates that go with the LMS. They used PHP and JavaScript.

That first project dovetailed into more work, and now we use Codup for additional projects we don’t have the time to do ourselves. We have the team on a retainer model working on smaller projects like bug-fixing and minor feature enhancements. They’re also helping us with several larger ongoing projects, such as general site optimization and UI design improvement. 

For example, we have a big WordPress multi-site network with many products and projects, and the optimization work tends to span the entire network. Codup is also helping us improve our search functionality. Additionally, many internal users author our content on WordPress, and the team is helping us build productivity tools to improve this process. 

What is the team composition?

We have one point of contact on the commercial side and someone else in our weekly meetings. Our main dealings are with a developer who does most of our work. For an isolated project, we’ve worked with a dedicated team with a project manager, a senior developer, a junior developer, and someone doing QC. 

How did you come to work with Codup?

We found them through putting the LMS out to tender on a marketplace for freelance projects. Codup responded and won that contract because we were suitably impressed with them. 

How much have you invested with them?

We pay them about $4,000 a month. The fixed project costs have come in at about $8,000 in total. 

What is the status of this engagement?

We started working together in January 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Codup has been very good at helping us deliver projects faster and more effectively. They’ve quickly embedded into our internal team and have shown us how to organize ourselves from a project management standpoint. As a result, they’ve alleviated some pressure we had to get things done on time.

Their quality standard is good. The only trade-off in working with Codup is that we live in different time zones and speak different languages, so we’ve needed to double-explain things. However, once we agree on tasks, their work is outstanding. Moreover, we’re impressed by how quickly Codup has grasped what we want. They’ve excelled at working out our network and understanding the complexities of our system. 

How did Codup perform from a project management standpoint?

The project management has been a bit of a mixed bag. The majority has been good in terms of the retainer-based work. We have a weekly meeting where we stay on topic and tend to agree on expectations. Although our isolated projects have had delays, it’s also been on us to brief them properly. As our partnership progresses, we’re also getting better at that part. 

What did you find most impressive about them?

I’m impressed by the speed at which Codup can work. The budget is also much better value than we’d get with UK-based development agencies. Additionally, because they have a bigger team, people can jump into the project with specifics that need to be addressed on various levels. For example, sometimes, we can start with a senior developer and then scale down the team and use more junior people. Codup can offer this flexibility and breadth of skills, which is very useful for us. 

They’ve also been very accommodating. When things haven’t been delivered to the level we wanted, they’ve either refunded us or thrown in extra resources to deliver on time. Moreover, what they provide for their work hours is way beyond what we could expect from an in-house developer. 

Are there any areas they could improve?

Not really. Although we’ve had communication issues, they’ve been a two-way thing. Besides, we’ve been working with them long enough to consider that a teething issue and a thing of the past. Anything that has been an issue has been dealt with quickly.

BACKGROUND

Introduce your business and what you do there.

We’re a manufacturer of custom tents and displays. I’m the marketing manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

Our company has two websites — one is a corporate site and the other is an e-commerce website. I’ve been working with Codup for years, but, in regards to our most recent project, we wanted to redesign our corporate, public-facing website with a new theme.

Another project was for our e-commerce website, which is a private website for resellers. Codup developed a custom theme for it. 

SOLUTION

What was the scope of their involvement?

We already had mockups for the site and the custom theme that we were envisioning. On the e-commerce site, I wanted to present my product in a way that allowed people to select custom options.

Codup developed the website following the mockup design that we provided. The e-commerce site was built on WooCommerce.

What is the team composition?

We worked t together with around five people. There was a project manager, frontend developers, backend developers, and a manager for each development team.

How did you come to work with Codup?

We chose them out of a few other options.

How much have you invested with them?

We’ve spent around $40,000–$50,000 so far.

What is the status of this engagement?

We worked together from December 2016–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I had a vision of what I wanted with the website and the features I wanted, and Codup made it come true. There were a few technical aspects that had to be changed based on what we could realistically achieve.

The e-commerce website is a fairly customized solution, as it sells custom-printed items and required a custom checkout and product pages. We’re satisfied with the quality of the work. the websites are stable and work well.

How did Codup perform from a project management standpoint?

This is one of their strongest assets. They are quick and have a good understanding of my requests. I never have to explain something twice. They keep me posted on the work with several project management tools.

What did you find most impressive about them?

They have an impressive combination of responsive communication and high work quality.  

Are there any areas they could improve?

Sometimes their answers are too broad for me to understand exactly what they mean. Their explanations could be a bit more thorough, but this happens rarely.