CodeNomad

BACKGROUND

Please describe your company and position.

I am the President of Operations of MHHC-Warranty & Services Inc.

Describe what your company does in a single sentence.

We are a Extended Warranty Company providing the warranties on Mobile, Laptop, appliances, etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeNomad to accomplish?

• To create a portal for the our B2B business

SOLUTION

How did you find CodeNomad?

Referral

Why did you select CodeNomad over others?

Referred to me

How many teammates from CodeNomad were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a fully functional website to cater the following needs:

• Portal needed to be accessible to the different types of users.
• The users should be able to login, purchase the warranties and file the claim on the portal.
• The Claims process should be easy and seemless.
• The portal should be available for the technicians also. So, that they can automate the repair using the portal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project was completed and as promised within the guidelines. 
• The project is completed with the amount suggested. 
• We are currently working on the further modifications as per our requirement on the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager "Nikhil" was always available when needed. He did deliver the things on time and respond to any requirement very quickly.

What was your primary form of communication with CodeNomad?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

CodeNomad's professionalism was admirable. They are ready to help you with all your IT needs.

Are there any areas for improvement or something CodeNomad could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Executive Project Director of A Better Second Half LLC

Describe what your company does in a single sentence.

We are developing a sharing economy platform that enables people to share the activities they love to do.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeNomad to accomplish?

• A fully functional app and website
• A fully functional back-end data and CRM integration
• A fully functional transactional interface

SOLUTION

How did you find CodeNomad?

Freelancer

Why did you select CodeNomad over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CodeNomad were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided all of the technical elements involved in complimenting our sharing economy business model. As "the Uber of Activities" we needed an application that would empower our Hosts to "post and host" activities as easily as Uber Drivers could jump in their car and drive people around. We also needed it to enable our Users to find, get the information they need, and transact an activity registration or purchase as easily as they might get an Uber. 

Our market position remains to penetrate Users' minds to the point where they use our platform (called "PLAGO") as a direct object. People will often say "Let's get an Uber." Similarly, we strive for people to, when they ask other "what do you want to do today, "Let's do a PLAGO!" For this to happen the deliverable was an app that showed them all the activities going on (as posted by Hosts) in a radius around where they are, or where they plan to be, that had the capability of inviting them with videos, provide date, time, location, search tags, images, invites, wish lists, host info, etc., and the ability to immediately register and pay, with QR ticketing and back end communications. This needed to emulated on a website as well (plago.org).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fully completed the app, website and back-end data processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were attentive, responsive, provided updates and information on the status of various elements in a timely manner. They actively listened with a balanced and proactive point of view, yet were not pushy, regularly providing consultative recommendations.

What was your primary form of communication with CodeNomad?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to translate our concepts into functional and intuitive solutions. The most unique element was their ability to be our friends, with a fully caring attitude, during the challenging process.

Are there any areas for improvement or something CodeNomad could have done differently?

The main one would be that they have capabilities they can bring to bear on a project, yet sometimes, out of cultural humility, may not suggest them as early and committedly as could be the case.