Codelattice

BACKGROUND

Please describe your company and position.

 I am the Customer Success Team of an information technology company 

Describe what your company does in a single sentence.

The company is a SAAS where we offer Email marketing platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codelattice to accomplish?

• Codelattice Digital Solutions delivered a smooth implementation of Zoho Mail and other Zoho applications.

SOLUTION

How did you find Codelattice?

Referral

Why did you select Codelattice over others?

• Close to my geographic location
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The migration was seamless, and their expert support made the entire process efficient and hassle-free

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Made the overall migration smooth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have provided timely delivery

What was your primary form of communication with Codelattice?

Email or Messaging App

What did you find most impressive or unique about this company?

Hassle free process

Are there any areas for improvement or something Codelattice could have done differently?

Nothing so far that I know of

BACKGROUND

Introduce your business and what you do there.

I’m a manager of Praxiom Services, an IT company that helps organizations maximize their Salesforce investment by optimizing systems, building custom solutions, and automating processes to drive efficiency and business growth.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codelattice?

We needed support to manage our Zoho licenses and Microsoft 365.

SOLUTION

What was the scope of their involvement?

Codelattice has helped us optimize our Zoho licenses by choosing the right plan. The team has also purchased licenses for Microsoft Teams and Zoho. Moreover, Codelattice provides support when we find any issues related to Teams.

What is the team composition?

I don't know how many teammates from Codelattice are assigned to our project.

How did you come to work with Codelattice?

We found Codelattice through an online search. We chose them over other options because their pricing fit our budget.

What is the status of this engagement?

We started working with Codelattice in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we were in the process of purchasing licenses for Teams and Zoho, Codelattice provided good support, and everything has been working fine. Thanks to their work, we’ve saved costs. Moreover, we’ve been able to conduct meetings smoothly through Teams, which has saved us time in recording meetings.

How did Codelattice perform from a project management standpoint?

Codelattice’s support is fast, professional, and available 24/7. We communicate via email and messaging apps.

What did you find most impressive about them?

Codelattice is quick.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Stark Web Technologies

Describe what your company does in a single sentence.

Stark Web Technologies is a leading Web Development & Digital Marketing Company in Trivandrum, Kerala.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codelattice to accomplish?

• Email Service

SOLUTION

How did you find Codelattice?

• Referral
• Other

Why did you select Codelattice over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Codelattice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were using our personal email IDs for our business communication earlier. As the business grew we understood the necessity of having a business email and we have decided to setup email IDs on our business website domain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team's involvement in fulfilling our needs is really appreciable. From the sales person to the billing, they have a great cordination among the team members and have a great eager to execute the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was quick and were eager to respond to our queries. They were fast in the execution also. The whole process took place in a day’s time.

What was your primary form of communication with Codelattice?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Excellent service. Codelattice is a great team to work with.

Are there any areas for improvement or something Codelattice could have done differently?

We felt everything great with the team. Couldn't think of any area for improvement.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Chakra Communication

Describe what your company does in a single sentence.

Advertising Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codelattice to accomplish?

• Mail Service

SOLUTION

How did you find Codelattice?

Online Search

Why did you select Codelattice over others?

• High ratings
• Good value for cost

How many teammates from Codelattice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Google Workspace

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were in search of a reliable email service for creating our company email IDs. Our main concerns were security, flexibility, and we needed a service which can provide standard support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Codelattice sales person reached out to us at the right time when we were in search of a reliable email service provider. We had few services under consideration including GWS. After talking to the team we could better understand the features of Google Workspace and we could clarify all our doubts regarding the same with them.

What was your primary form of communication with Codelattice?

Email or Messaging App

What did you find most impressive or unique about this company?

We came to know about Codelattice as one of their sales representatives reached out to me as part of their cold calling process and after talking we came to know that they are well versed in the field and we chose them.

Are there any areas for improvement or something Codelattice could have done differently?

They are good at everything.