Clarisco Solutions Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Marché Saint Laurent

Describe what your company does in a single sentence.

Marché Saint Laurent is a specialty boutique and cafe in Old Montréal that offers locally made artisanal products, specialty coffee, pastries, and unique gifts in a welcoming shop environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clarisco Solutions Pvt Ltd to accomplish?

• We hired them to build a custom software system that could manage our daily operations better and remove a lot of manual work we were doing.

SOLUTION

How did you find Clarisco Solutions Pvt Ltd?

Referral

Why did you select Clarisco Solutions Pvt Ltd over others?

Referred to me

How many teammates from Clarisco Solutions Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built a custom platform for us that handles inventory tracking, vendor records, order flow, and reporting. The goal was to have everything in one place that is simple to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now spend much less time on admin tasks. Fewer errors in records. Staff can find information fast. Overall work moves quicker than before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized and clear. They delivered on time. When we had questions or needed changes they responded fast and explained things in a simple way.

What was your primary form of communication with Clarisco Solutions Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

They really listened. They understood how our market works and did not try to force a generic solution on us.

Are there any areas for improvement or something Clarisco Solutions Pvt Ltd could have done differently?

Sometimes we needed extra explanation to understand technical parts, but they always took time to walk us through it.

BACKGROUND

Please describe your company and position.

I am the Founder & ceo of School of Informatics University of Edinburgh

Describe what your company does in a single sentence.

The School of Informatics at the University of Edinburgh is a leading academic department that teaches and does world-class research in computer science, artificial intelligence, data science, and related areas to train students and advance technology and knowledge

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clarisco Solutions Pvt Ltd to accomplish?

• We needed extra IT hands to support our internal systems and research tools. Our team was stretched, and we needed skilled people who could step in fast and help without long training time.

SOLUTION

How did you find Clarisco Solutions Pvt Ltd?

Clutch Site

Why did you select Clarisco Solutions Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Clarisco Solutions Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clarisco provided developers and support staff to work with our in-house team. They helped with system maintenance, fixing bugs, improving old tools, and supporting new software builds. They also helped with database tasks and backend support for some of our research platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw faster turnaround on support tickets and fewer system delays. Some older tools were improved and ran smoother. Our internal team had more time to focus on bigger research work instead of daily fixes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were easy to work with. The staff they provided followed our process well. Tasks were done on time, and if we needed changes or extra help, they responded quickly.

What was your primary form of communication with Clarisco Solutions Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

The people they assigned were already skilled and needed very little guidance. They fit into our team quietly and worked like they had been with us for a long time.

Are there any areas for improvement or something Clarisco Solutions Pvt Ltd could have done differently?

At the start, a little more time spent understanding our internal tools would have helped them settle even faster. After that early stage, things went smoothly.