CITRUSDEV

BACKGROUND

Please describe your company and position.

I am the Product manager of Webmind Wide

Describe what your company does in a single sentence.

Wide is an easy, safe platform for children with special needs to achieve substantial, everyday change. Wide nurtures flexibility and motivation in your child’s way of thinking in order to overcome challenges. Using the Wide platform, parents and clinicians participate in creating a safe and calm digital environment for children to practice change and acquire new behaviors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• Web & Mobile Applications development
• Selfservice Media Editor development
• ISO compliance & certification

SOLUTION

How did you find CITRUSDEV?

Referral

Why did you select CITRUSDEV over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CITRUSDEV were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project is developed in the direction of healthcare. Over 4000 hours were invested in the project, during which dozens of research studies, documentation, and designs were conducted. We developed a web application that is currently used in Israeli educational institutions and constantly adapts to user and business requirements. 

We launched a pilot version of the Android app, which included important functionality for users and was also used to showcase potential clients. We created requirements and designs for the development of the iOS app. Finally, we hosted the applications on Amazon Web Services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to launch a pilot version of the project, which successfully underwent testing with end users and transformed into a working version. Feedback and tasks from end users are being collected and quickly translated into functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was conducted at a good level, and all stages were completed according to agreements, with some even being delivered ahead of schedule. Additionally, during the development process, there were cases where changes were required, and CitrusDEV responded quickly and effectively.

What was your primary form of communication with CITRUSDEV?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

During the development process, we encountered various challenges, some of which were complex. CITRUSDEV consistently provided us with specialists of different domains and skill levels, effectively engaging them in the project. Additionally, they implement a clear and transparent approach that provides a sufficient understanding of the project’s progress.

Are there any areas for improvement or something CITRUSDEV could have done differently?

At this point in our collaboration, all feedback regarding the processes has been acknowledged and taken into account.

BACKGROUND

Please describe your company and your position there.

I'm co-founder and VP Marketing at Targetings Inc. Targetings is an AI driven, fully customizable, SAAS platform for content distribution management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CITRUSDEV, and what were your goals?

We need to develop a brand new version mostly frontend of our website with a short list of backend feature requests.

SOLUTION

How did you select this vendor and what were the deciding factors?

This is not the first project that we ordered at CitrusDev. They are always trying to do their best to work on our project. We appreciate this approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There was developed brand new HTML, fully responsive, markup based on Adobe XD design (the graphic design was developed by a third-party designer outside of CitrusDev.After all pages were done and tested by QA, we moved to WordPress development which was impressively fast (because frontend dev does all the work especially for WordPress structure, according to all needed modules and elements). After all tasks were completed we received a QA report and the project was accepted with only a few really minor change requests,

How many people from the vendor's team worked with you, and what were their positions?

The team consists of a Project Manager, Frontend developer, WordPress (PHP) developer and QA engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main goal was obtained, redesigned the website, and met the deadlines. It was very important before the new round of investments for our main business. As a result, we received pixel-perfect HTML markup and as a result, it was implemented on WordPress.

Describe their project management style, including communication tools and timeliness.

Project management was on a very high level, with strong communication and timelines.

What did you find most impressive or unique about this company?

The speed, quality of work, and clear communication were of high level.

Are there any areas for improvement or something they could have done differently?

Actually no. We really enjoyed working with CitrusDev!

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of an AI/ML Digital Health Company that is using biometric data from multiple wearable sensors to manage and treat chronic health conditions and diseases in children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CITRUSDEV, and what were your goals?

We had serious issues with maintaining constant and concurrent BTLE connections with multiple bluetooth devices over a 12 hour period t a 1HZ resolution using an Android platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral site and selected them after interviewing 5 other offshore vendors. Their detailed proposal and project plan clearly indicated they listened to and understood our unique and complex requirements and the urgency needed to implement a solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a fire drill as we needed a customized BTLE module urgently. Our engagement started with several scope and detailed specification sessions which Citrus quickly committed to a detailed detailed project plan with Twrello/Jira boards. We had detailed code review sessions at a minimum every week.

How many people from the vendor's team worked with you, and what were their positions?

There were four people on the core team including three BT/Android/Java experts, one project manager, and one QC analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to finish the project on time and budget with a 70% overall improvement in data quality and connectivity uptime of greater than 2X.

Describe their project management style, including communication tools and timeliness.

The project management skills of the Citrus Team is one of their real strengths. Using Slack, Jira, and Github we always felt well informed and connected.

What did you find most impressive or unique about this company?

A world-class team that is not only on top of their class from a technology perspective but a lot of fun to work with. They are willing to go the extra mile and quickly integrate to be a part of your extended team.

Are there any areas for improvement or something they could have done differently?

No issues nor reservations in working with with this team on future projects.

BACKGROUND

Please describe your company and your position there.

I am the Founder and Managing Director of the company which is a start up offering mental healthcare related services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CITRUSDEV, and what were your goals?

I engaged CITRUSDEV to undertake enhancements of the Bluetooth capability in the application. The work required investigation into the Bluetooth device and protocols to obtain files stored in onboard memory.

SOLUTION

How did you select this vendor and what were the deciding factors?

Two other 'specialty' vendors reviewed the requirements and could not guarantee that their code would deliver the result I was looking for. Andrew, and CITRUSDEV, was prepared to review the technical specification in more detail and confirm with his team that they would be able to complete the work to the requirement. Based on this, I was prepared to proceed with them over other, cheaper vendors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Reviewing the existing application for information flow - IOS
2. Reviewing the technical specifications for the third party bluetooth device - BLE Protocol
3. Updating the placeholder in the application to obtain file stream and save as text file - BLE protocol and IOS
4. Include functionality to share the data file via various means
5. Troubleshoot and update sampling rate/assumptions

How many resources from the vendor's team worked with you, and what were their positions?

I had a single point of contact with Andrew (co-founder and technical lead) which made communication very simple. Andrew worked with his team to deliver the results required in the background.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the additional functionality delivered by CITRUSDEV, I have obtained support from stakeholders to proceed with the Artificial Intelligence component of the end to end solution. Without this, our monitor would not be able to work in our business model and it was a fundamental step for commercialisation. I will be working further with Andrew and his team on the remainder of the MVP and upon milestone completion develop the final application.

Describe their project management style, including communication tools and timeliness.

Communication was perfect - Andrew responded promptly and was always helpful. Clear scope of work enabled us to manage scope creep throughout the engagement. Code has been adequately commented throughout.

What did you find most impressive or unique about this company?

Andrew's knowledge and ability to understand requirements and quote accurately are impressive. The willingness to help was absolutely noticed and it felt like Andrew was an employee of our company with his eagerness to complete and obtain quality results. I could not think of a better partnering organisation to do business with.

Are there any areas for improvement or something they could have done differently?

Absolutely not - I would continue working with CITRUSDEV at any opportunity.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an agritech startup located in Israel. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CITRUSDEV?

CITRUSDEV acts as a subcontractor for our development projects. They take care of architecture, development, integration, and the QC for our products. 

SOLUTION

What was the scope of their involvement?

They’ve created a client-server and cloud-based system using AWS, PHP libraries, and more. They also handle the frontend part of our mobile app. The team provides an end-to-end solution. 

What is the team composition?

We work with 8 developers from CITRUSDEV.

How did you come to work with CITRUSDEV?

CITRUSDEV was already working with the company when I came, so I’m not sure how they were hired. Since they were great, we continued working with them. 

How much have you invested with them?

We’ve spent around $500,000.

What is the status of this engagement?

Our ongoing relationship began in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The most important thing for us has been customer feedback, and the team has delivered high-quality outputs without too many problems. They also follow the requirements we have for each iteration, and for the last year, we’ve been very satisfied. 

How did CITRUSDEV perform from a project management standpoint?

We’ve used different tools to communicate when needed, and it’s been very good. 

What did you find most impressive about them?

They’re very keen, reasonable, and efficient. CITRUSDEV is always on point, and what you see is what you get. 

Are there any areas they could improve?

From what we’ve needed from them, they’ve been perfect. I can’t tell anything that they can improve.

Do you have any advice for potential customers?

You need a dedicated manager to work with them directly and make sure the requirements are clear. CITRUSDEV is capable of doing a good job and I recommend working with them.

BACKGROUND

Please describe your company and position.

I am the Product Development of Atlantic Pumps

Describe what your company does in a single sentence.

Manufacture pumps, and provide water monitoring and treatment solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• Create an Android app for a new monitoring and control device.

SOLUTION

How did you find CITRUSDEV?

Online Search

Why did you select CITRUSDEV over others?

Good value for cost

How many teammates from CITRUSDEV were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of an Android app which connects to our BLE enabled device. App included connection/disconnection, display of multiple parameters, adding and deleting rules on the device to change control, and much more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completed app works for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They coped well with us giving them sudden urgent requirements and spec changes.

What was your primary form of communication with CITRUSDEV?

Email or Messaging App

What did you find most impressive or unique about this company?

They are knowledgeable and provide good value for their price.

Are there any areas for improvement or something CITRUSDEV could have done differently?

Maybe increased time estimations a bit to make them more realistic.

BACKGROUND

Please describe your company and position.

I am an executive of Trough.Ai

Describe what your company does in a single sentence.

Agriculture engineering solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• Software dev
• optimization

SOLUTION

How did you find CITRUSDEV?

Referral

Why did you select CITRUSDEV over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from CITRUSDEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Server + front for a web responsive interface for our farmer early warning system. 
• Dev and Support for our embedded software (in our sensor system)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of Dev tsaks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ahead of time mostly. They are very responsive and highly service-oriented.

What was your primary form of communication with CITRUSDEV?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexabilty and responsivness. Initiating and entreprnurial 

Are there any areas for improvement or something CITRUSDEV could have done differently?

not that I can think of at the moment

BACKGROUND

Please describe your company and position.

I am the owner of KSI

Describe what your company does in a single sentence.

Manufactures and markets consumer electronics products for golfers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• Develop iOS and Android app implementing bluetooth low energy communication with multiple devices simultaneously along with algorithms and UI

SOLUTION

How did you find CITRUSDEV?

Online Search

Why did you select CITRUSDEV over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CITRUSDEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop iOS and Android apps for Club Catcher (theclubcatcher.com) which communicate via bluetooth with multiple devices on golf clubs and run an algorithm to detect when a club has been left behind while playing, and then give an alarm.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The apps work according to spec!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very good about project management. Most of the time I had a dedicated project manager, and in times that the PM wasn't available, one of the company founders would fill in. They were well organized, responsive, and overall high integrity.

What was your primary form of communication with CITRUSDEV?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone there are really high-integrity and friendly. It seems like they have a very good company culture and they attract good people. Working with them was always a pleasure. I always thought the prices they charged were fair, with no bad surprises. Just consistently good work and positive attitude.

Are there any areas for improvement or something CITRUSDEV could have done differently?

not that I can think of

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of WaitingHall

Describe what your company does in a single sentence.

The service that provided schedule of arrivals and departures in the airports all over the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• Product ready website (web service)
• Design (UX/UI)
• Technical SEO

SOLUTION

How did you find CITRUSDEV?

Referral

Why did you select CITRUSDEV over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CITRUSDEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We ordered full-stack web development from an idea to delivery. As a result, a website for providing the schedule of arrivals and departures at the airport all over the world was developed from scratch. All the work consists of UX research; prototyping and wireframing, UI design, development & testing, and delivery. 

The development stage was split into milestones: integrating APIs for getting airports for countries and cities, flight schedules, departures, and arrivals, integration with the Amadeus platform, full analytics, and reports in the admin panel. The project was developed from scratch using the Laravel framework for the backend and VueJs for the front end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got a competitive solution that has a high level of traffic and conversion on the site. As result the service works as expected. The initial time line and budget were accomplished

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant communication with the team. We use Email and Google Meet for communication. Jira access was provided to the project development management system for transparency. Weekly reports and reports at the end of each stage of work were provided.

What was your primary form of communication with CITRUSDEV?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They provided a one-stop shop service and a development team that delivers any tech we need to complete the project. They were very open, communicated well, and delivered quality work in a timely manner with a minor number of bugs

Are there any areas for improvement or something CITRUSDEV could have done differently?

They’re very responsive to anything. One thing that I want to wish for the team is to increase their capability and resources to handle high-load projects.

BACKGROUND

Please describe your company and position.

I am the CTO of Viatec

Describe what your company does in a single sentence.

Development and production of Access Control Systems for personal and corporate needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CITRUSDEV to accomplish?

• We have an IOS application that works with card readers (devices that read proximity cards). The app connects to the reader and transfers some data to the device. We have an issue with the connection speed to the device and the speed of data transfer. The main goal was to resolve development issues related to BLE communication between the mobile App and hardware. The crucial issue that needs to be resolved is to reduce the connection time for the door opening which was successfully solved by the CitrusDev team.

SOLUTION

How did you find CITRUSDEV?

UpWork

Why did you select CITRUSDEV over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CITRUSDEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for CITRUSDEV was to fix BLE connection issues and reduce the time connection speed between the device and the time of data transfer between the device and the App. Key deliverables included: 

• Improved BLE connection algorithm 
• Reduced time and speed of data transfer between the device and the iOS App
• Sources with detailed documentation
• A list of suggestions and future improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced the connection time for the BLE connection which is crucial for our product, services, and clients(before improvements - more than 3000 ms, after up to 1000 ms). Improved app functionality and performance. Sources with the highest level and based on the best practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very straightforward task tracking, processing incoming feature and change requests impressively fast. They were proactive in identifying potential issues and suggesting solutions to address them. I appreciated their attention to detail and ability to stay on top of things.

What was your primary form of communication with CITRUSDEV?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

CitrusDev team, especially iOS developers are top notch experts in the Internet of Things project development. Deep understanding and experience working with BLE & Bluetooth classic. They answer our questions faster than we can ask them in terms of iOS App development.

Are there any areas for improvement or something CITRUSDEV could have done differently?

While working with CITRUSDEV, I was generally pleased with the quality of their work and their responsiveness to my needs. Maybe they need to take a look deeper into their marketing activities because it is difficult to find additional information about the company outside Upwork.