Chumaky Team

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a home help and cleaning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chumaky Team?

We needed help with custom software development to understand our business logic and improve our operational workflows.

SOLUTION

What was the scope of their involvement?

Chumaky Team has developed a custom admin panel and an order management system. The team has also implemented scheduling tools to manage team shifts, appointment bookings, and task allocations. Chumaky Team has handled the full end-to-end development process from scratch, including architecture, design, backend, and frontend implementation for all mentioned features.

What is the team composition?

We’ve worked with 2–5 teammates from Chumaky Team.

How did you come to work with Chumaky Team?

We found Chumaky Team through a referral and chose them because they offered good value for the cost.

What is the status of this engagement?

We started working with Chumaky Team in June 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chumaky Team has successfully automated key operational workflows, significantly streamlining overall business procedures. The team has also reduced order processing time and administrative workload. Thanks to Chumaky Team's work, we've simplified order tracking and calendar planning, allowing our team to manage bookings much faster and with fewer manual errors.

Moreover, Chumaky Team has successfully transitioned our entire operations from manual management in Excel sheets and WhatsApp chats to a unified, automated digital platform for managing both customer orders and service providers. This transition has eliminated errors almost entirely by removing manual data entry across Excel and WhatsApp. Overall, order assignment and schedule management are now significantly faster and smoother, allowing us to handle a higher volume of bookings with minimal administrative effort.

How did Chumaky Team perform from a project management standpoint?

Chumaky Team's project management is excellent. They accurately estimate task scopes and timelines from the start, consistently delivering all milestones and final results on time. We primarily communicate through virtual meetings.

What did you find most impressive about them?

What we've been most impressed with is Chumaky Team's deep understanding of business processes. Instead of just writing code, they've taken the time to truly grasp our business logic, operational workflows, and specific needs, which has allowed them to build a solution that fits our day-to-day operations perfectly.

Are there any areas they could improve?

No, everything has gone smoothly. Chumaky Team has exceeded our expectations in terms of delivery, quality, and communication, so we have no complaints or suggestions for improvement.