Name: Chronos Agency
Address: 22 Sin Ming Lane #06-76, Singapore, Singapore, 573969, SG
Telephone: +1 332 263 3576
Price range: $100 - $149
Rating: 4.8

Ecommerce Email Marketing Services

Chronos Agency is an email and retention marketing agency based in Singapore, founded in 2017, working with e-commerce and DTC brands on email, SMS, and lifecycle marketing. With a team of 50–249, they run done-for-you programs focused on revenue from owned channels.

Working With Chronos Agency

4.8 average rating across 50+ verified Clutch reviews
Serves mostly midmarket (60%) and small-business e-commerce brands.
Clients report strong revenue from email/retention programs.

Core Services

Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
Singapore, Singapore
Year founded
Founded 2017

Service Lines

Email Marketing: 55%
Ecommerce Marketing: 15%
CRM Consulting and SI: 10%
Mobile & App Marketing: 10%
SMS Marketing: 10%

Select Focus Area

CRM Solutions

Mailchimp CRM Consulting & Implementation: 100%

eCommerce Marketing Focus

Etsy marketing: 35%
Shopify Marketing: 35%
eBay Marketing: 30%

Industries

Other industries: 20%
Consumer products & services: 15%
eCommerce: 15%
Energy & natural resources: 10%
Information technology: 10%
Media: 10%
Medical: 10%
Retail: 10%

Clients

Midmarket ($10M - $1B): 60%
Small Business (<$10M): 40%

Email Marketing SMS Marketing

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.6 /5

What Clients Have Said

Chronos Agency offers competitive pricing, generally ranging from $1,000 to $20,000 per month, depending on client needs. Clients report good value for cost with effective email marketing strategies that improve engagement and revenue, often achieving high ROI on their investment.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 42 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Chronos Agency Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.9
Cost 4.6
Willing to Refer 4.8

Top Mentions

Review Highlights

Professional and Organized Project Management

The agency is commended for their organized project management, meeting deadlines consistently, and handling feedback efficiently, contributing to a seamless workflow and client satisfaction.
Areas for Improvement in Design and Copy

Some clients noted the need for improvement in graphic design and copywriting, suggesting a more modern approach and enhanced creativity to better align with brand aesthetics.
Collaboration and Brand Understanding

Chronos Agency's deep understanding of client brands and markets is highlighted, allowing them to create campaigns that resonate with target audiences and foster strong client-agency relationships.
Proactive and Responsive Communication

Clients appreciate Chronos Agency's proactive communication style, with regular updates, monthly meetings, and timely responses through platforms like Slack and email, ensuring smooth collaboration.
Effective Email Marketing Expertise

Chronos Agency is frequently praised for their proficiency in email marketing, including automation, design, and content creation. They have significantly improved clients' email deliverability, open rates, and overall revenue from email marketing efforts.
Consistent Revenue Growth

The agency's efforts have led to substantial increases in email-driven revenue for many clients, often exceeding initial targets and contributing to a significant portion of overall sales.

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Chronos Agency Reviews

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Email Marketing
Confidential
Jan. 2023 - Mar. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their communication was always on point."

Mar 12, 2025

Department Manager, Australian Furniture Warehouse

Anonymous

Retail
Adelaide, Australia
1-10 Employees
Online Review
Verified

Chronos Agency provided email marketing services for a furniture retailer. The team was responsible for managing the client's account, optimizing email flows, and running four campaigns per month.

Chronos Agency consistently improved the client's monthly revenue YoY. The team was always on time, even planning content calendars a month ahead. They also communicated effectively through email, messaging apps, and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Department Manager of Australian Furniture Warehouse

Describe what your company does in a single sentence.

Furniture retailers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Revenue targets
Flows optimisation
Account management

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

emial marketing - flows optimisation and 4 campaigns per month

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly revenue generated by Chronos has been consistently good and improving year on year

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time with content calendars a month ahead

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was always on point.

Are there any areas for improvement or something Chronos Agency could have done differently?

RATINGS

5.0

Email Marketing
Less than $10,000
Oct. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"We appreciate their excellent feedback and reporting on the monthly metrics."

Nov 11, 2024

General Manager, EcoTraveller

Chris Donaldson

Other industries
Adelaide, Australia
1-10 Employees
Online Review
Verified

Chronos Agency handles a consumer products company's email marketing efforts. They set up email flows and manage EDM campaigns to help grow the client's flows.

Chronos Agency has delivered consistent email marketing campaigns, resulting in increased revenue. The team has onboarded quickly and understands the client's brand. Their communication is clear and timely. The client also praises the agency's detailed reporting on monthly metrics.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of EcoTraveller

Describe what your company does in a single sentence.

Portable Toilet treatment products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Set up the email flows
Increase revenue from EDMs
Update existing flows to new branding

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Chronos Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Chronos to provide consistent EDM campaigns and to help grow our flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistemd EDM's

Increase in revenue from EDM's

Increase in revenue for flows

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onboarding was very good and they got up to speed quite quickly with what we wanted and undertsnding our brand. The communication was clear and timely and they were quick to make any suggested changes.

What was your primary form of communication with Chronos Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciate their excellent feedback and reporting on the monthly metrics. The reporting was easy to understand and the key metrics were presented with detail behind the numbers.

Are there any areas for improvement or something Chronos Agency could have done differently?

Not at the moment. Any changes we have suggested along the way have been quickly implemented.

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their attention to detail and monthly reporting are impressive."

Oct 1, 2024

CEO, Media Communications

Tom Johnson

Advertising & marketing
Boca Raton, Florida
11-50 Employees
Online Review
Verified

Chronos Agency provides email marketing services for an advertising company. The team designs and implements email campaigns to help the client increase their revenue.

Thanks to Chronos Agency's efforts, the client has increased their revenue and decreased their internal expenses. The team is always on time and pays attention to detail. Their monthly reports and creative designs are commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Media Communications

Describe what your company does in a single sentence.

Media Communications is an Advertiser Specializing in Health, Beauty, Sleep, Home and Ecom Affiliate Programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase revenue

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Good value for cost
Referred to me

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and implement email campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Revenue from Email Campaigns
Decreased internal expense from internal managment of the program

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time
great creative design and content
always responsive

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and monthly reporting are impressive.

Are there any areas for improvement or something Chronos Agency could have done differently?

none

RATINGS

5.0

Email Marketing
Confidential
May 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They give their expert suggestions and we love to take advice from them on what emails to create."

Sep 27, 2024

Owner, Cleo Centric

Monika Teddawis

Retail
Los Angeles, California
1-10 Employees
Online Review
Verified

Chronos Agency provides email marketing services for a women's clothing retailer. The team curates and manages all the emails for the client's business.

Chronos Agency's emails are well-designed and interactive. The team is timely, communicative, and professional. They're also collaborative and provide expert suggestions on email creation. The client praises the team's work and has no complaints about their services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Cleo Centric

Describe what your company does in a single sentence.

we are a womens clothing retailer- online and brick and mortar

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

email marketing

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Referred to me

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

manage/curate all emails for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

they curate very well designed and interactive trendy emails. They are great communicators

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they are very timely and are #1 agency in communication and professionalism

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

they have a team for everything and are very good at collaborating with us as a brand. they give their expert suggestions and we love to take advice from them on what emails to create

Are there any areas for improvement or something Chronos Agency could have done differently?

none

RATINGS

5.0

Email Marketing Marketing Strategy SMS Marketing
$50,000 to $199,999
Sep. 2022 - Ongoing

4.0

Quality: 4.5

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"The results Chronos Agency has produced for us have been impressive."

Sep 23, 2024

CEO, Jewelry Company

Anonymous

eCommerce
Australia
1-10 Employees
Online Review
Verified

Chronos Agency provides email and SMS marketing services for a jewelry company. The team is responsible for setting up the client's email and SMS flows and sending campaigns.

Chronos Agency's work has increased the client's revenue derived from email and SMS campaigns. The team delivers high-quality results on time and maintains communication with the client through email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a jewelry company

Describe what your company does in a single sentence.

Sell meaningful jewelry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Manage our email/sms

SOLUTION

How did you find Chronos Agency?

Online Search

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setup our email/sms flows
Send campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Percentage of revenue derived from email/sms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timing was good

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The results Chronos Agency has produced for us have been impressive.

Are there any areas for improvement or something Chronos Agency could have done differently?

No, theyre great

RATINGS

4.0

Email Marketing SMS Marketing
Confidential
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver items on time and are responsive to our needs."

May 28, 2024

Manager, Wellness & Fitness Company

Anonymous

Other industries
Los Angeles, California
11-50 Employees
Online Review
Verified

Chronos Agency provides ongoing email and SMS marketing for a wellness and fitness company. The team standardizes the flows and adds more emails to increase revenue and subscribers.

Thanks to Chronos Agency’s efforts, email and SMS lists by campaigns and flows increased the number of subscribers and customer revenue. The team responsively addressed all the project needs. Overall, they were helpful and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of a wellness & fitness company

Describe what your company does in a single sentence.

The Amino Company was founded by the world leaders in amino acid clinical research for the purpose of conducting cutting-edge medical research on amino-acid based products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Email and SMS part to improve the performance

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To standardize the flows and add more emails to increase revenue
To increase the number of SMS subscribers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

maintain our email list and SMS list by campaigns and flows
increase our number of email subscribers and SMS subscribers by pop up and social post
increase the revenue from our customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver items on time and are responsive to our needs

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Responsive and helpful

Are there any areas for improvement or something Chronos Agency could have done differently?

It would be great to come up more unique strategies and ideas

RATINGS

5.0

Email Marketing
$50,000 to $199,999
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"Their friendly and approachable team has made a positive impression on us."

Apr 30, 2024

Brand Strategist & SMM Manager, Beauty & Cosmetics Company

Anonymous

Other industries
Australia
1-10 Employees
Online Review

Chronos Agency provided email marketing services for a beauty and cosmetics company. The team was responsible for assisting the client in increasing the client's sales, driving traffic, and generating sales.

Thanks to Chronos Agency's efforts, the client saw open rates and sales conversion increase significantly. The team provided prompt responses and delivered exceptional work throughout the workflow. Moreover, Chronos Agency's friendly and approachable approach ensured the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Brand strategist and social media marketing manager of a beauty & cosmetics company

Describe what your company does in a single sentence.

Our company is focused on providing hair care solutions. Specializing in products infused with keratin, it aims to enhance hair strength, elasticity, and shine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase sales through email marketing

SOLUTION

How did you find Chronos Agency?

Online Search

Why did you select Chronos Agency over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chronos agency is responsible for helping us increasing their sales, drive website traffic and generate sales through email marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

-Klaviyo click, open rates and sales conversion from emails they've produced

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We highly appreciate Chrono's agency for their exceptional work ethic and prompt response to our concerns. Their friendly and approachable team has made a positive impression on us, and we look forward to work with them again soon.

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Their friendly and approachable team has made a positive impression on us

Are there any areas for improvement or something Chronos Agency could have done differently?

None at the moment

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Nov. 2023 - Apr. 2024

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"We were impressed with their good quality work and speed!"

Apr 16, 2024

CEO, E-Commerce Brand

Anonymous

Other industries
Canada
1-10 Employees
Online Review
Verified

Chronos Agency was hired by an e-commerce brand to create and optimize their email flows. They were also tasked with creating new email campaigns every week.

Chronos Agency's work resulted in increased email revenue and profit, exceeding expectations. The team worked efficiently and promptly addressed issues and concerns throughout. Above all, they impressed the client with their excellent quality work and quick turnaround time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the ceo of a consumer products company

Describe what your company does in a single sentence.

Ecommerce brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

More Email Revenue
Increase LTV

SOLUTION

How did you find Chronos Agency?

Online Search
Referral

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created and optimized email flows Created email campaigns every week

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased email revenue + profits

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked really fast and reacted very fast when I requested a change

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their good quality work and speed!

Are there any areas for improvement or something Chronos Agency could have done differently?

Work was good

RATINGS

4.5

Email Marketing
Confidential
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They are professional."

Mar 27, 2024

Marketing Data Analyst, Wellness Company

Anonymous

Other industries
Los Angeles, California
1-10 Employees
Online Review

Chronos Agency provides email and SMS marketing support for a wellness company. The goal is to improve the performance of the client's website.

Thanks to Chronos Agency’s efforts, the client has seen an increase in their sales from email and SMS. The team has been professional and helpful, ensuring a seamless partnership. They communicate well and provide regular progress updates and feedback to ensure transparency.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Data Analyst of a wellness & fitness company

Describe what your company does in a single sentence.

The Amino Company was founded by the world leaders in amino acid clinical research for the purpose of conducting cutting-edge medical research on amino-acid based products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Email and SMS part to improve the performance

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email and SMS marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

sales from email and sms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are professional and helpful

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are professional

Are there any areas for improvement or something Chronos Agency could have done differently?

It would be great to test more strategies

RATINGS

5.0

Ecommerce Marketing Email Marketing Mobile & App Marketing
Confidential
Aug. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Chronos Agency has a knowledgeable and experienced team that can handle it all.

Mar 21, 2024

Executive, Fenix Light Store LLC

Anonymous

eCommerce
St. Petersburg, Florida
1-10 Employees
Online Review
Verified

A lighting products retailer has hired Chronos Agency to provide email and SMS marketing. The team has created custom emails for 16 weeks, optimizes lead capture forms, and conducts monthly split testing.

Chronos Agency's email and SMS marketing work has translated into client revenue. The team responds to the project's needs via Slack or email in less than a day. They are impressively professional and knowledgeable in a wide range of services, from copywriting to technical setup.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Fenix Light Store LLC

Describe what your company does in a single sentence.

Retailer of Fenix brand personal lighting products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase sales through email and SMS marketing
Improve quality of email and SMS marketing program

SOLUTION

How did you find Chronos Agency?

Online Search

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built-for-you Emails: Maximize revenue, LTV and loyalty with Email flows & campaigns that augment your marketing calendar. 28 Custom Emails for 16 weeks
Built-for-you SMS: Scale revenue & engagement with high-converting SMS flows & campaigns: 12 Custom SMS for 16 weeks
Optimized Lead Capture Forms: Build sign-up forms that maximize list growth and revenue
Intermediate optimizations: Custom email + SMS lead capture
Strategy & Alignment Meetings: Dedicated video calls to review progress & pulse on strategy & execution 45 mins
Monthly Optimization & Split-Testing: Create a stronger revenue impact by targeting specific prospects & customers via engagement, monetary and behavior-centric segments. 1 Tests Hypothese 4 Weeks
Communication & Collaboration: Your Chronos account team is an extension of your company. Real-time via Slack (4-hr response window)
Written Progress Updates: Never miss a beat and stay on top of progress
Weekly Specialist Team: Hire a complete CRM & Retention team from day one. Strategist, Campaign Manager, Email Copywriter, Email Designer, QC team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue generated through email and SMS marketing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive - respond in less than 24 hours via slack and/or email.

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Professional and knowledgeable in all matters related to email and SMS marketing - from copywriting to graphic work to technical setup and maintenance. Chronos Agency has a knowledgeable and experienced team that can handle it all.

Are there any areas for improvement or something Chronos Agency could have done differently?

none

RATINGS

5.0

Showing 41-50 of 59 Reviews

Our Story

Chronos Agency is a Klaviyo Master Elite Partner (Top 1%) for $10M–$500M+ DTC leaders like The Oodie and Qure Skincare. Unlike “lifestyle” boutiques, we are a performance retention engine, serving 500+ brands and generating $400M+ in revenue. As a core authority in The Ecom Architects (TEA) ecosystem, we specialize in Lifecycle Architecture and Retention Science—moving beyond basics into predictive data modeling and technical scale for high-growth global enterprises.

What Sets Us Apart

Service Lines

Email Marketing: 40% Direct Marketing: 20% CRM Consulting and SI: 15% Mobile & App Marketing: 10% Marketing Analytics: 10% AI Consulting: 5%

Client Focus

Midmarket ($10M - $1B): 80% Enterprise (>$1B): 20%

Industry Focus

eCommerce: 60% Retail: 20% Consumer Products & Services: 20%

Quick Facts

9 years in business

Commonly Asked Questions

We work with growing eCommerce and B2B brands that want to build a stronger retention engine through email and SMS. Our team typically supports brands with: - Lifecycle marketing builds - Email platform migrations - Campaign strategy and execution to support product launches, promotions, and seasonal events - Retention optimization through segmentation, testing, and customer journey improvements - Lead capture and list growth strategy Most of our clients are 7-9 figure brands looking to increase the contribution of retention channels and reduce over-reliance on paid acquisition.

Our onboarding process typically takes 4 weeks, depending on the complexity of the tech stack and scope of work. During this period, we focus on: - Platform access and technical setup (e.g., Klaviyo, Braze, Shopify, CRM integrations) - A full account and data audit to identify immediate opportunities - Domain health checks - Mapping the customer lifecycle and prioritizing key journeys - Aligning on campaign calendar, communication cadence, and reporting Our team begins preparation and build work during onboarding, with the first set of campaigns or flows typically going live by the end of Week 4.

60-65 brands

5-7 working days including strategy, copy, graphics and QA work. Faster turnaround can be accommodated for time-sensitive launches or promotions

Yes

Locations (2)

22 Sin Ming Lane #06-76 Singapore, Singapore 573969

41 - 49

Contact Chronos Agency

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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PRISM+

(1)

Vivian Yee Theng

Additional Connections

(1)

Chronos Agency

Ecommerce Email Marketing Services

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Chronos Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Professional and Organized Project Management

Areas for Improvement in Design and Copy

Collaboration and Brand Understanding

Proactive and Responsive Communication

Effective Email Marketing Expertise

Consistent Revenue Growth

Reviews mentioning:

Chronos Agency Reviews

Email Marketing for Furniture Retailer

BACKGROUND

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Email Marketing for Consumer Products Company

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Email & SMS Marketing for Jewelry Company

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Email Marketing for Wellness & Fitness Company

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RESULTS & FEEDBACK

RATINGS

Email Marketing for Beauty & Cosmetics Company

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RESULTS & FEEDBACK

RATINGS

Email Marketing for E-Commerce Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

Email Marketing for Wellness Company

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OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

Email & SMS Marketing for Lighting Products Retailer