Name: Chronos Agency
Address: 22 Sin Ming Lane #06-76, Singapore, Singapore, 573969, SG
Telephone: +1 310 651 8149
Price range: $100 - $149
Rating: 4.9

Ecommerce Email Marketing Services

Chronos Agency is a Lifecycle Marketing Agency helping high-growth DTC brands scale profits with Email, SMS, and Push Marketing.

We're a global team of 80 that acts as an extension of your business, offering end-to-end service including copywriting, graphic designs, strategy, and execution.

Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
Singapore, Singapore
Year founded
Founded 2017

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.6 /5

What Clients Have Said

Chronos Agency offers competitive pricing with clients reporting investments ranging from $1,000 to $313,000. Clients consistently find value in their services, noting a high ROI, effective communication, and timely delivery, making them a cost-efficient choice for email marketing.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 41 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Chronos Agency Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.6
Willing to Refer 4.8

Top Mentions

Review Highlights

Consistent Revenue Boost

Chronos Agency has consistently helped clients achieve significant revenue increases through email marketing, often surpassing initial goals. This success underscores the agency's effectiveness and expertise in driving sales.
Creative and Strategic Insights

Clients benefit from Chronos Agency's creative and strategic insights, which help shape effective marketing campaigns. Their ability to propose innovative ideas and strategies contributes to the success of client projects.
Strong Client Communication

The agency is praised for its proactive communication and ability to adapt to client needs. Clients appreciate the agency's responsiveness and willingness to incorporate feedback, fostering a collaborative and transparent working relationship.
Data-Driven Approach

Chronos Agency is recognized for its data-driven approach, using analytics and A/B testing to refine strategies and maximize results. This methodical process allows them to continuously improve campaign performance and align with client goals.
Areas for Improvement in Reporting

Some clients suggest that Chronos Agency could enhance its reporting by providing more detailed insights and context around campaign metrics. This improvement could offer clients a deeper understanding of performance and strategic adjustments.
Effective Project Management

Chronos Agency excels in project management, consistently delivering on time and maintaining clear communication with clients. Their use of Slack and other tools ensures seamless collaboration and efficient workflow, enhancing client trust and satisfaction.

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Chronos Agency Reviews

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Email Marketing SMS Marketing
Confidential
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver items on time and are responsive to our needs."

May 28, 2024

Manager, Wellness & Fitness Company

Anonymous

Other industries
Los Angeles, California
11-50 Employees
Online Review
Verified

Chronos Agency provides ongoing email and SMS marketing for a wellness and fitness company. The team standardizes the flows and adds more emails to increase revenue and subscribers.

Thanks to Chronos Agency’s efforts, email and SMS lists by campaigns and flows increased the number of subscribers and customer revenue. The team responsively addressed all the project needs. Overall, they were helpful and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of a wellness & fitness company

Describe what your company does in a single sentence.

The Amino Company was founded by the world leaders in amino acid clinical research for the purpose of conducting cutting-edge medical research on amino-acid based products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Email and SMS part to improve the performance

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To standardize the flows and add more emails to increase revenue
To increase the number of SMS subscribers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

maintain our email list and SMS list by campaigns and flows
increase our number of email subscribers and SMS subscribers by pop up and social post
increase the revenue from our customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver items on time and are responsive to our needs

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Responsive and helpful

Are there any areas for improvement or something Chronos Agency could have done differently?

It would be great to come up more unique strategies and ideas

RATINGS

5.0

Email Marketing
$50,000 to $199,999
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"Their friendly and approachable team has made a positive impression on us."

Apr 30, 2024

Brand Strategist & SMM Manager, Beauty & Cosmetics Company

Anonymous

Other industries
Australia
1-10 Employees
Online Review

Chronos Agency provided email marketing services for a beauty and cosmetics company. The team was responsible for assisting the client in increasing the client's sales, driving traffic, and generating sales.

Thanks to Chronos Agency's efforts, the client saw open rates and sales conversion increase significantly. The team provided prompt responses and delivered exceptional work throughout the workflow. Moreover, Chronos Agency's friendly and approachable approach ensured the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Brand strategist and social media marketing manager of a beauty & cosmetics company

Describe what your company does in a single sentence.

Our company is focused on providing hair care solutions. Specializing in products infused with keratin, it aims to enhance hair strength, elasticity, and shine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase sales through email marketing

SOLUTION

How did you find Chronos Agency?

Online Search

Why did you select Chronos Agency over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chronos agency is responsible for helping us increasing their sales, drive website traffic and generate sales through email marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

-Klaviyo click, open rates and sales conversion from emails they've produced

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We highly appreciate Chrono's agency for their exceptional work ethic and prompt response to our concerns. Their friendly and approachable team has made a positive impression on us, and we look forward to work with them again soon.

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Their friendly and approachable team has made a positive impression on us

Are there any areas for improvement or something Chronos Agency could have done differently?

None at the moment

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Nov. 2023 - Apr. 2024

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"We were impressed with their good quality work and speed!"

Apr 16, 2024

CEO, E-Commerce Brand

Anonymous

Other industries
Canada
1-10 Employees
Online Review
Verified

Chronos Agency was hired by an e-commerce brand to create and optimize their email flows. They were also tasked with creating new email campaigns every week.

Chronos Agency's work resulted in increased email revenue and profit, exceeding expectations. The team worked efficiently and promptly addressed issues and concerns throughout. Above all, they impressed the client with their excellent quality work and quick turnaround time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the ceo of a consumer products company

Describe what your company does in a single sentence.

Ecommerce brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

More Email Revenue
Increase LTV

SOLUTION

How did you find Chronos Agency?

Online Search
Referral

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created and optimized email flows Created email campaigns every week

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased email revenue + profits

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked really fast and reacted very fast when I requested a change

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their good quality work and speed!

Are there any areas for improvement or something Chronos Agency could have done differently?

Work was good

RATINGS

4.5

Email Marketing
Confidential
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They are professional."

Mar 27, 2024

Marketing Data Analyst, Wellness Company

Anonymous

Other industries
Los Angeles, California
1-10 Employees
Online Review

Chronos Agency provides email and SMS marketing support for a wellness company. The goal is to improve the performance of the client's website.

Thanks to Chronos Agency’s efforts, the client has seen an increase in their sales from email and SMS. The team has been professional and helpful, ensuring a seamless partnership. They communicate well and provide regular progress updates and feedback to ensure transparency.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Data Analyst of a wellness & fitness company

Describe what your company does in a single sentence.

The Amino Company was founded by the world leaders in amino acid clinical research for the purpose of conducting cutting-edge medical research on amino-acid based products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Email and SMS part to improve the performance

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email and SMS marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

sales from email and sms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are professional and helpful

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are professional

Are there any areas for improvement or something Chronos Agency could have done differently?

It would be great to test more strategies

RATINGS

5.0

Ecommerce Marketing Email Marketing Mobile & App Marketing
Confidential
Aug. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Chronos Agency has a knowledgeable and experienced team that can handle it all.

Mar 21, 2024

Executive, Fenix Light Store LLC

Anonymous

eCommerce
St. Petersburg, Florida
1-10 Employees
Online Review
Verified

A lighting products retailer has hired Chronos Agency to provide email and SMS marketing. The team has created custom emails for 16 weeks, optimizes lead capture forms, and conducts monthly split testing.

Chronos Agency's email and SMS marketing work has translated into client revenue. The team responds to the project's needs via Slack or email in less than a day. They are impressively professional and knowledgeable in a wide range of services, from copywriting to technical setup.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Fenix Light Store LLC

Describe what your company does in a single sentence.

Retailer of Fenix brand personal lighting products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase sales through email and SMS marketing
Improve quality of email and SMS marketing program

SOLUTION

How did you find Chronos Agency?

Online Search

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built-for-you Emails: Maximize revenue, LTV and loyalty with Email flows & campaigns that augment your marketing calendar. 28 Custom Emails for 16 weeks
Built-for-you SMS: Scale revenue & engagement with high-converting SMS flows & campaigns: 12 Custom SMS for 16 weeks
Optimized Lead Capture Forms: Build sign-up forms that maximize list growth and revenue
Intermediate optimizations: Custom email + SMS lead capture
Strategy & Alignment Meetings: Dedicated video calls to review progress & pulse on strategy & execution 45 mins
Monthly Optimization & Split-Testing: Create a stronger revenue impact by targeting specific prospects & customers via engagement, monetary and behavior-centric segments. 1 Tests Hypothese 4 Weeks
Communication & Collaboration: Your Chronos account team is an extension of your company. Real-time via Slack (4-hr response window)
Written Progress Updates: Never miss a beat and stay on top of progress
Weekly Specialist Team: Hire a complete CRM & Retention team from day one. Strategist, Campaign Manager, Email Copywriter, Email Designer, QC team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue generated through email and SMS marketing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive - respond in less than 24 hours via slack and/or email.

What was your primary form of communication with Chronos Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Professional and knowledgeable in all matters related to email and SMS marketing - from copywriting to graphic work to technical setup and maintenance. Chronos Agency has a knowledgeable and experienced team that can handle it all.

Are there any areas for improvement or something Chronos Agency could have done differently?

none

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Sep. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The onboarding was so fast and personal."

Dec 8, 2023

CEO, Mimi & Co

Aami Mills

eCommerce
Australia
1-10 Employees
Online Review
Verified

An e-commerce company has hired Chronos Agency for email marketing. The team was tasked with creating email campaigns and flows to increase click rates and email revenue.

Chronos Agency's work helped the client hit their first 10,000 campaign. Chronos Agency's team was always available for feedback and communication via virtual meetings. The client also praised the team's fast and personal onboarding process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Mimi & Co

Describe what your company does in a single sentence.

E-commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase email revenue
Set up flows
Increase click rate

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings
Referred to me

How many teammates from Chronos Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email campaigns, flows

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hit our first ever 10k campaign

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always, always available forfeedback

What was your primary form of communication with Chronos Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The onboarding was so fast and personal

Are there any areas for improvement or something Chronos Agency could have done differently?

Nope

RATINGS

5.0

Email Marketing
Confidential
July 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are professionals who take care of their clients."

Aug 7, 2023

Executive, Mastin Labs

Anonymous

eCommerce
Seattle, Washington
1-10 Employees
Online Review
Verified

Chronos Agency provides ongoing email marketing services for a photo and video editing tools company. The client's goal is to increase email engagement and overall revenue from email campaigns.

Chronos Agency has successfully redesigned the email templates, and the client is happy with their work. They are extremely responsive and communicative about their progress, even sending copies of presentations, notes, and recordings. The client is impressed with how professional they work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive of Mastin Labs

Describe what your company does in a single sentence.

Mastin Labs develops and sells photo and video editing tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase revenue generated from email marketing activities
Increase email engagement

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Pricing fit our budget
Referred to me
Great sales processes

How many teammates from Chronos Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phase 01 Deliverables (12 emails)
Checkout Abandonment/Checkout Recovery Flows
Browse Recovery Flow
Content Campaign Emails Phase 02 (6 emails)
Lead Capture Forms
Content Campaign Emails

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesigned email templates - Success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chronos' client and project management is the best I've seen from any agency irrespective of discipline. Extremely responsive and did what they said they were going to do and when.

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They recorded every meeting and sent you a copy of the presentation, the notes, and the recording. Their tools weren't fancy (they used google docs for almost everything) but the process they created using those tools was excellent. You could see the effort that went into thinking about the client experience.

Are there any areas for improvement or something Chronos Agency could have done differently?

No, not that I can think of. They are professionals who take care of their clients.

RATINGS

5.0

Email Marketing
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They share the same passion for results and email marketing with us."

Jul 12, 2023

Director, Pet Products Company

Anonymous

Consumer products & services
Australia
1-10 Employees
Online Review
Verified

Chronos Agency handles a pet products company's digital marketing initiatives. They're responsible for driving traffic to the client's site via email and SMS campaigns.

Chronos Agency's work has boosted the client's revenue from email campaigns, which helps support their paid traffic costs. The flexible team leads an organized process and is highly accommodating of requests and scope changes. The client praises their professionalism and result-oriented approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a consumer products & services company

Describe what your company does in a single sentence.

pet food

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

increase revenue

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chronos is responsible for driving traffic to our website via email and SMS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a consistently increasing revenue from our email campaigns which helped support our paid traffic costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized. They are also flexible to help get us the results we need.

What was your primary form of communication with Chronos Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They share the same passion for results and email marketing with us.

Are there any areas for improvement or something Chronos Agency could have done differently?

RATINGS

5.0

E-Commerce Development Other Digital Marketing
Less than $10,000
Jan. - Oct. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I liked how responsive they were and quick to attend to any of our needs."

Oct 25, 2022

Brand Manager, ZoeTech

Paddy Kennedy

Other industries
Melbourne, Australia
1-10 Employees
Online Review
Verified

Chronos Agency oversaw the email marketing of a health technology company. They created email campaigns and built automation and flows to increase the database and achieve an above-average performance rate.

Chronos Agency's efforts successfully grew the company's database by 100% YoY. The team regularly held weekly calls on Slack, discussing activities and performance. Overall, their responsiveness to all of the client's needs was the hallmark of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

ZoeTech - Health-tech solutions. Brand Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chronos Agency, and what were your goals?

We hired Chronos to look after our email marketing. The goal was to grow our database and continuously improve our sender metrics.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were already using Chronos for a few other brands at The Davie Group.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Weekly email marketing campaigns, building out automations and flows, growing the database and keeping to an above industry average performance rate.

How many people from the vendor's team worked with you, and what were their positions?

4 people. Account manager, email coordinator, copy writer and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We managed to grow out database by 100% YoY.

Describe their project management style, including communication tools and timeliness.

We had regular weekly calls to go through marketing activity and performance. This was done via slack and Chronos owned dashboards.

What did you find most impressive or unique about this company?

I liked how responsive they were and quick to attend to any of our needs.

Are there any areas for improvement or something they could have done differently?

n/a.

RATINGS

5.0

Other Digital Marketing
Less than $10,000
June 2022

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.5

"I'm impressed with their fast communication."

Jul 5, 2022

Owner, E-Commerce Store

Anonymous

Other industries
Singapore
1-10 Employees
Online Review

An e-commerce store collaborated with Chronos Agency for email marketing. The team primarily managed the campaigns and flows.

Chronos Agency successfully increased the company's revenue from 4% to 14%. Their project management style and communication were prompt and effective throughout the engagement. Above all, their customer service was the hallmark of their work.

Showing 41-50 of 54 Reviews

Locations (2)

22 Sin Ming Lane #06-76 Singapore, Singapore 573969

41 - 49

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Vivian Yee Theng

Chronos Agency

Ecommerce Email Marketing Services

2 Locations

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Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Reviews

Chronos Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Consistent Revenue Boost

Creative and Strategic Insights

Strong Client Communication

Data-Driven Approach

Areas for Improvement in Reporting

Effective Project Management

Reviews mentioning:

Chronos Agency Reviews

Email Marketing for Wellness & Fitness Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Beauty & Cosmetics Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for E-Commerce Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Wellness Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email & SMS Marketing for Lighting Products Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for E-Commerce Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Photo & Video Editing Tools Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Pet Products Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Health Technology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for E-Commerce Store