CHI Software

BACKGROUND

Please describe your company and position.

I am the Revops of Soft Industry

Describe what your company does in a single sentence.

Soft Industry Alliance is a technology partner focused on developing complex software solutions for industrial automation, manufacturing, and data-driven enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CHI Software to accomplish?

• Plan and execute a comprehensive data migration from a legacy PI (Process Information) system.
• Automate the conversion and transfer of display configurations to the new PI server environment.
• Integrate custom software solutions for seamless API connectivity and data processing.
• Ensure the integrity and consistency of historical operational data during and after migration.
• Implement robust data synchronization mechanisms for ongoing updates and maintenance.

SOLUTION

How did you find CHI Software?

Clutch Site

Why did you select CHI Software over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CHI Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CHI Software delivered a turnkey data migration solution for the legacy PI (Process Information) system. The scope included:

• Development of a custom C# tool to convert and migrate display configurations from XML to JSON, ensuring full compatibility with the new PI server.
• Integration with the PI Server API for automated publishing and synchronization of display components.
• Implementation of custom MSSQL stored procedures to extract and update operational data, maintaining data integrity throughout the process.
• Support for incremental updates, enabling continuous data synchronization with minimal manual effort.
• Full validation and testing to guarantee accurate migration and reliable operation in the new environment.

Key deliverables:

• Seamlessly migrated display configurations
• Synchronized and validated historical operational data
• Automated processes for future data updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 100% of legacy display configurations were migrated to the new PI Server environment with no loss of functionality.
• All historical operational data and relationships were preserved and validated after migration.
• Automated synchronization processes reduced manual intervention by over 80% for ongoing data updates.
• No critical incidents or downtime during migration and post-launch period.
• Incremental update mechanism now allows for faster, more reliable data integration going forward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CHI Software managed the project in a structured and transparent way. We always knew what stage we were at, and communication was steady, with regular updates and quick responses to any of our questions or concerns. All deliverables were provided according to the agreed timeline, with no major delays.

What I appreciated most was how flexible the team was whenever we had a change of priorities or discovered something unexpected in the legacy system.

What was your primary form of communication with CHI Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me was how quickly CHI Software got up to speed with a rather complex legacy environment. From the first week, their team was already suggesting practical improvements and flagging potential risks before we even thought of them. I really appreciated how they didn’t just follow our instructions blindly – they asked the right questions and pushed us to make smarter technical decisions.

It honestly felt like they cared as much about the success of the project as we did, which is rare to find in a vendor relationship.

Are there any areas for improvement or something CHI Software could have done differently?

At this stage, I don’t see any major areas for improvement. The team delivered solid results and integrated well with our processes. If I had to mention anything, maybe a bit more documentation early on would have made knowledge transfer even smoother, but overall, everything worked out well and any issues were resolved quickly.

BACKGROUND

Please describe your company and position.

I am the CMO of Globaldev

Describe what your company does in a single sentence.

Globaldev is a trusted offshore software development partner delivering innovative solutions and staff augmentation services globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CHI Software to accomplish?

• We brought in CHI Software to strengthen our data engineering and cloud infrastructure, making our systems more scalable and reliable.

SOLUTION

How did you find CHI Software?

Referral

Why did you select CHI Software over others?

• High ratings
• Good value for cost
• Proven track record of delivery

How many teammates from CHI Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CHI Software works on building and optimizing data pipelines, streamlining ETL processes, and improving our cloud setup. They help us tackle data warehousing, real-time streaming, and infrastructure automation.

Key Deliverables:

• Automated data pipelines for batch and real-time processing
• Optimized ETL workflows to improve data transformation speed and reliability
• Infrastructure automation using Terraform and Kubernetes
• Cloud architecture improvements to support scalability and high availability
• Data warehouse implementation for structured data storage and analytics
• Monitoring and performance tuning for better system reliability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Data processing speed improved by 40%, reducing pipeline execution time from hours to minutes
• Infrastructure deployment time was cut by 60% through Terraform automation
• Cloud cost savings of 25% by optimizing storage and compute resources
• 99.9% system uptime, ensuring high availability for critical operations
• Reduced manual intervention by 70%, thanks to automated workflows and monitoring

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration has been solid, and CHI Software has been great at adapting to our needs. As we move forward, we’re excited to explore even more automation solutions together.

What was your primary form of communication with CHI Software?

Virtual Meeting

What did you find most impressive or unique about this company?

What impresses us most about CHI Software is its ability to stay ahead of industry trends and continuously innovate.

Are there any areas for improvement or something CHI Software could have done differently?

The collaboration has been solid, and CHI Software has been great at adapting to our needs. As we move forward, we’re excited to explore even more automation solutions together.

BACKGROUND

Please describe your company and position.

I am the COO of a startup aggregation company

Describe what your company does in a single sentence.

Pre-seed startup aggregation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CHI Software to accomplish?

• Building country specific startup classifiers with our proprietary AI
• Setup data pipelines for Europe countries and improve automation

SOLUTION

How did you find CHI Software?

LinkedIn

Why did you select CHI Software over others?

• Pricing fit our budget
• Good value for cost
• Fast

How many teammates from CHI Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The end result of this project will be a working an iteration of our startup classifiers based on a previously established design of the startup classifiers. The classifiers will be capable of giving a prediction score. Second: Creation and improvement of our data pipelines for all of Europe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software works like intended.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management had a small miscommunication in the beginning, but 95% of the work was to our satisfaction. Next time I would not opt for an external project manager, but just a clear scope for the developers/engineers/scientists. This works flawlessly with one of the consultants we have full-time in-house from CHI Software.

What was your primary form of communication with CHI Software?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They were quite relaxed, straightforward, and amazingly quick without giving in on the quality of the work.

Are there any areas for improvement or something CHI Software could have done differently?

Nope, I would not write a positive review if I was not positive.

BACKGROUND

Please describe your company and position.

I am the CTO of a supply chain, logistics, and transport company.

Describe what your company does in a single sentence.

SaaS offering in logistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CHI Software to accomplish?

• Support in software and feature development
• Bring in code expertise

SOLUTION

How did you find CHI Software?

Referral

Why did you select CHI Software over others?

• Pricing fits our budget
• Referred to me

How many teammates from CHI Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Help in feature development
• Develop new features and improve existing ones
• Refactor code

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New features implemented 
• Bugs fixed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slack and video call. They were always responsive, and they consistently delivered on time.

What was your primary form of communication with CHI Software?

Virtual Meeting

What did you find most impressive or unique about this company?

• Quick help with team augmentation
• No problem extending the contract
• On short notice

Are there any areas for improvement or something CHI Software could have done differently?

We initially searched for devs with knowledge in certain (more niche) topics. Having experts in more specialized fields can help.

BACKGROUND

Please describe your company and your position there.

Please describe your company and your position. I’m a Manager at Shid – Zahid insurance company, based in Eastern Europe. Our company is a market leader in providing private property and property insurance for legal entities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software, and what were your goals?

We hired the CHI Software team to help us create a unique online insurance portal.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a recommendation from our partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started small, with consultations, an MVP version, and basic product functionality. The main tech stack included PHP, Laravel, and Vue.js. The CHI Software team has developed an insurance web portal that manages B2B and B2C processes within our company.

The solution provides a platform to organize and track interactions with clients and partners, both current and potential. The web platform includes a list of necessary functions and paperless workflow instruments. Since we were looking for a unique system design, we could not use out-of-the-box libraries for solution interfaces. Many of the insurance app components were either modified or made from scratch. The following business processes were automated: 

• sale of insurance contracts
• accounting for terminated insurance contracts
• document flow with business partners - receivables and payables
• workflow of insurance claims
• policyholder’s account

How many people from the vendor's team worked with you, and what were their positions?

The CHI Software team consisted of a Project Manager, Business Analyst, Solution Architect, DevOps, QA, UI/UX Designer, Java, Laravel, Vue.js., and React Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During the first few months, our services became very popular and now have a great demand among our clients.

Describe their project management style, including communication tools and timeliness.

We used Scrum Agile methodology in our work for flexible development with 2-week sprints. To make the process transparent, we conducted daily meetings with the team to discuss the progress of the tasks.

What did you find most impressive or unique about this company?

We want to empathize with the fast and well-coordinated work of the development team.

Are there any areas for improvement or something they could have done differently?

So far, we are delighted with our cooperation on this project.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Zivrio. We're building Heyweek, tools to improve work for freelancers and clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software, and what were your goals?

We wanted a mobile app for users to be able to track their time from their phones.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a previous contact via LinkedIn through and they gave a good impression after initial talks.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided an initial set of requirements for the application and used that as a base going forward. Tech used was primarily Flutter and any feedback we had on any implementation was swiftly health with.

How many resources from the vendor's team worked with you, and what were their positions?

I mostly interacted with the developer on a daily basis, but project coordinator and business development manager were always in the loop and reachable should they be needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After project was completed we were able to deploy it for internal testing and initial beta users with raving reviews.

Describe their project management style, including communication tools and timeliness.

The project manager followed through with excellent communication each week to make sure everything was in order and on schedule.

What did you find most impressive or unique about this company?

Their work commitment was outstanding. Any unexpected changes in scope on my behalf were swiftly dealt with and taken care of.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Founder&CEO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software, and what were your goals?

We had difficulties to scale the team with resources here in germany, so we decided to focus on growing the team in ukraine (as we have always had great experiences with people there). CHI was and still is a great partner to do that.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with multiple companies in ukraine over the year. Now only CHI is left as they have been most professional, most consistent and reliable over all those years! We have devs that work for us since many many years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Outsourcing of the whole dev and devops team (both native apps but also web stack like react/node/typescript)

How many people from the vendor's team worked with you, and what were their positions?

10+ over the years, mostly in senior/lead positions for iOS and android development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Dealing less with HR, focus more on product and growth as CHI helped to handle dev resources quickly.

Describe their project management style, including communication tools and timeliness.

Very responsive, very reliable, they have a great management team, meeting all deadlines. Simply the kind of reliable partner you wish for!

What did you find most impressive or unique about this company?

Consistency over all those years!

Are there any areas for improvement or something they could have done differently?

Nothing that I would know of

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a mid-sized Fintech. We develop payment and customer due-diligence solutions for regulated institutions in Luxembourg.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software?

Staff augmentation - we required additional developers for our project.

SOLUTION

How did you select this agency and what were the deciding factors?

We selected the agency based on the developer CVs that they provided.

Describe the project in detail and walk through the stages of the project.

They provide 1 senior Java backend developer that is seamlessly integrated into our development team.

Describe the recruitment process in detail.

We sent a questionnaire to different agencies and selected a few based on size, competencies and price. Then we asked them to provide developer CVs and interviewed the candidates. We hired the best candidates.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The software solution has been deployed in production and is under continuous improvement.

How effective was the workflow between your team and theirs?

Seamless, the developer participates in all internal agile development ceremonies.

What did you find most impressive or unique about this company?

They're one out of many software development companies in Eastern Europe, but  they’ve managed to hire excellent developers.

Are there any areas for improvement or something they could have done differently?

• increased transparency on price evolutions
• reporting automation for timesheets (vacation days, sickness etc.)

BACKGROUND

Please describe your company and your position there.

I'm Head of Sales and Marketing at Five Systems Development LLC. We provide software development services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software, and what were your goals?

We have completed and still are working on different types of projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

CHI Software showed us great professionalism and helped us with our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've completed the set of projects. Still working on a few more. We are working on different technological directions as cloud services, desktop applications, web applications, mobile applications, testing, and design.

How many people from the vendor's team worked with you, and what were their positions?

We are working with multiple people from CHI Software, including sales, engineers, PMs, Business Development managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've closed many projects in the past year, gained uncountable experience and professional growth.

Describe their project management style, including communication tools and timeliness.

Everything is managed at a very high level. Any problems were resolved super quickly, managers are always open to discussions and ready to help. We're very happy with their management style and with the overall collaborative experience.

What did you find most impressive or unique about this company?

Professionality and a great team.

Are there any areas for improvement or something they could have done differently?

We haven't faced any issues with CHI Software team.

BACKGROUND

Please describe your company and your position there.

I'm VP of Operations at a Product Development Company in the US

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CHI Software, and what were your goals?

IT Staffing: Back-End Developer, Front-End Developer, QA Engineers, BA

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partner recommended the company for cooperation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team has started the project from scratch. Developers worked on the back-end and front-end parts, BA prepared the project documentation and QA covered the product by tests.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 specialists in the team (2 software developers, BA, and 1 QA engineer).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product was delivered on time and within a budget.

Describe their project management style, including communication tools and timeliness.

Communication was transparent and clear, we planned and track tasks in Jira.

What did you find most impressive or unique about this company?

We received high-quality services on time and at a budget-friendly price.

Are there any areas for improvement or something they could have done differently?

Everything was OK.