CFT Consulting

BACKGROUND

Please describe your company and position.

I am the VP Client Relations of of an IT company 

Describe what your company does in a single sentence.

We are an IT Services Company based in London.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CFT Consulting to accomplish?

• Custom Solutions

SOLUTION

How did you find CFT Consulting?

Clutch Site

Why did you select CFT Consulting over others?

• High ratings
• Pricing fit our budget

How many teammates from CFT Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CFT Consulting helped to create low code/no code custom solutions for Facultative insurance business. To design and implement a Low Code/No Code application tailored to the needs of an insurance customer, enabling rapid development, streamlined workflows, and improved user engagement. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Operational Efficiency
Workflow Automation: Reduced manual effort by automating 80-85% of core processes (e.g., claims processing, policy issuance).
Time Savings: Decreased processing time for key tasks by an average of 30%, improving overall efficiency.
Error Reduction: Achieved a 90% reduction in manual data entry errors, enhancing accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Adherence to Deadlines: CFT Consulting consistently delivered project milestones on or ahead of schedule. Key deliverables, such as system prototypes, integrations, and final deployment, were completed within the agreed-upon timelines.
Flexibility: When unforeseen challenges arose, they adapted project plans without significant delays, maintaining overall project momentum.

What was your primary form of communication with CFT Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

Expertise in Low Code/No Code Solutions

Customer-Centric Approach

Are there any areas for improvement or something CFT Consulting could have done differently?

While their technical expertise was exceptional, integrating broader insights on industry trends (beyond technology) could have provided additional strategic value.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of a consulting company 

Describe what your company does in a single sentence.

Offering services such as customer experience management, knowledge process outsourcing (KPO), and IT support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CFT Consulting to accomplish?

• We hired CFT Consulting to drive sales growth, enhance marketing efforts, and support staffing needs. Additionally, we tasked them with deploying SDRs to set telephonic meetings specifically for the US region, ensuring a stronger outreach and lead-generation strategy.

SOLUTION

How did you find CFT Consulting?

Referral

Why did you select CFT Consulting over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Professional team

How many teammates from CFT Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for CFT encompassed two main areas: lead generation and Sales & IT staffing support.

For lead generation, their key deliverables included identifying and qualifying potential clients, deploying SDRs to schedule telephonic meetings for the US region, and developing strategies to enhance outreach and conversion rates.

In sales & IT staffing, they provided expert assistance in sourcing, screening, and onboarding skilled professionals to fill critical roles, ensuring alignment with our operational and business goals. Their comprehensive support focused on improving talent acquisition and facilitating seamless team integration. They supported us with full time & contract position as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project demonstrated measurable success through increased lead generation, resulting in a significant rise in scheduled telephonic meetings for the US region, which directly boosted sales opportunities. Our revenue increased by 200% after bringing CFT Consulting on board. Additionally, they successfully filled key IT and sales staffing positions, reducing recruitment time and enhancing team productivity. These outcomes reflect tangible progress in both business development and operational efficiency, making CFT Consulting an excellent growth partner for revenue generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CFT Consulting demonstrated strong project management skills, consistently delivering items on time and meeting outlined objectives. They were highly responsive to our needs, adapting quickly to feedback and providing proactive solutions to ensure project success. Their organized approach ensured smooth communication and efficient execution throughout the engagement. They were available on email , messenger & phone.

What was your primary form of communication with CFT Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about CFT Consulting is their seamless integration of expertise in lead generation, sales, and staffing, combined with their proactive and responsive approach. Their ability to deliver measurable outcomes, such as a 200% revenue increase and efficient recruitment, set them apart as a truly growth-oriented partner.

Are there any areas for improvement or something CFT Consulting could have done differently?

CFT Consulting performed exceptionally well overall, but there is room for improvement in scaling their efforts to handle larger volumes of leads and staffing needs more swiftly. Additionally, providing more frequent updates on project progress could enhance transparency and collaboration.

BACKGROUND

Please describe your company and position.

I am a department head at Datamatics

Describe what your company does in a single sentence.

Digital Transformation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CFT Consulting to accomplish?

• Lead Generation
• IT Staffing

SOLUTION

How did you find CFT Consulting?

• Online Search
• Clutch Site
• LinkedIn

Why did you select CFT Consulting over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CFT Consulting were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Target Market Identification
Audience Research: Identify and analyze the target audience based on the client’s business goals and product/service offerings. This involves demographic, geographic, and psychographic profiling.
Buyer Persona Development: Create detailed buyer personas to guide the lead generation process. Personas include potential customer pain points, preferences, decision-making behaviors, and preferred communication channels.
2. Lead Data Acquisition and Management
Lead Sourcing: Collect leads through various channels like social media, professional networks (e.g., LinkedIn), events, webinars, email lists, and third-party databases. This may involve scraping, purchasing lists, or working with data partners.
Database Creation & Segmentation: Build and segment a lead database based on categories such as industry, job title, company size, location, or engagement level to ensure that marketing efforts are well-targeted.
3. Lead Qualification
Lead Scoring: Evaluate leads based on predetermined criteria (e.g., fit, interest level, budget, decision-making power) and assign scores that prioritize outreach efforts.
Quality Assurance Checks: Verify lead information (contact details, job title, company, etc.) to ensure accuracy. Remove or mark leads that don’t fit the client’s criteria.
Identify Sales-Qualified Leads (SQL) vs. Marketing-Qualified Leads (MQL): Classify leads as MQLs or SQLs to enable targeted follow-up by either marketing or sales teams.
4. Outreach Strategy
Email Marketing: Develop targeted email campaigns to engage leads, build brand awareness, and nurture them through the sales funnel. This includes drafting emails, creating drip campaigns, and following up.
Cold Calling and SMS: Initiate outreach to leads via phone and text when appropriate, aiming to convert qualified leads or gather further information.
Social Media Outreach: Engage with potential leads on platforms like LinkedIn, Twitter, or industry-specific networks to create brand presence and engage leads on preferred channels.
5. Lead Nurturing
Content Development: Create and share valuable content (e.g., blogs, eBooks, webinars) to nurture leads, build credibility, and educate leads about the client's offerings.
Automated Drip Campaigns: Use email automation tools to maintain a sequence of emails or messages based on lead behavior or time intervals.
Retargeting: Use retargeting ads (e.g., on social media or search engines) to re-engage leads who have shown interest but have not converted.
6. Lead Handoff and Integration with CRM
CRM Integration: Integrate lead data into the client’s CRM or lead management system for tracking, monitoring, and further follow-up.
Lead Handoff Process: Develop a systematic process for transferring leads from marketing to the sales team once they meet SQL criteria. This can include scheduling calls or demos and notifying the sales team.
7. Performance Monitoring and Optimization
KPI Tracking: Track KPIs such as the number of leads generated, conversion rates, cost per lead, engagement metrics, and ROI.
Data Analytics: Conduct regular analysis of lead generation activities to identify what works and what doesn’t. This includes assessing lead source effectiveness and engagement at different funnel stages.
Campaign Adjustments: Based on analytics, optimize campaigns to improve targeting, outreach methods, or lead scoring criteria.
8. Reporting and Feedback
Regular Reporting: Provide weekly or monthly reports detailing the number of leads generated, conversion rates, lead quality, and areas for improvement.
Client Feedback and Adjustments: Based on client feedback, refine lead targeting, outreach, and other strategies to align with changing business goals or market conditions.
9. Compliance and Data Security
GDPR and CCPA Compliance: Ensure all data collection and storage practices are compliant with data protection regulations.
Secure Data Management: Protect lead data and use secure tools and practices for data transfer, storage, and access.
Deliverables Summary
Lead Database: Cleaned and segmented lead database.
Lead Qualification Metrics: Scored and segmented list of qualified leads (MQLs and SQLs).
Outreach Materials: Email templates, content assets, and retargeting ads.
Reports: Weekly/monthly performance reports detailing lead generation KPIs and insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1- Good Number of Leads Generated.

2 - Maximum Conversion Rate from Leads to Marketing-Qualified Leads

3- Maximum Lead Engagement Rates:

4 - Return on Investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had an exceptional experience working with CFT on our lead generation project. Their project management was outstanding from start to finish, which made a significant difference in the overall effectiveness and efficiency of the campaign. They set clear, achievable milestones from the outset and adhered to a structured timeline that kept the project on track. Each phase—target market identification, lead sourcing, qualification, and outreach—was well-organized, with progress consistently communicated through regular updates and reports. This transparency gave us complete confidence in their process.

When it came to delivering on time, CFT consistently exceeded our expectations. They provided us with detailed deliverables, including segmented lead databases and insightful performance reports, right on schedule. The team’s commitment to timeliness was clear, with every item delivered punctually and exactly as promised. Additionally, they demonstrated remarkable flexibility in accommodating any changes or urgent requests we had, seamlessly adjusting their schedule without compromising quality.

What was your primary form of communication with CFT Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about CFT was their deep understanding of our needs combined with an innovative, data-driven approach to lead generation. Unlike other vendors we’ve worked with, they didn’t just provide leads; they invested the time to learn our business, our target audience, and our goals. This dedication was evident in every step of the process, from crafting buyer personas to refining outreach strategies based on real-time feedback and analytics. Their team had a unique ability to blend advanced data analysis with creativity, helping us connect with high-quality leads we might not have reached otherwise.

Are there any areas for improvement or something CFT Consulting could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Director of Business Development for a global Technology Consulting Company. We provide Technology & Sustainability advisory to some of the largest companies in the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CFT Consulting, and what were your goals??

We needed to supplement our Lead generation effort to expand our customer base in US so engaged CFT to provide Calling & appointment setting support.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their business development personnel had contacted us. Their References, costs & scalability were key deciding factors.

Describe the project in detail and walk through their service package, including any calling tools used.

Their callers provide coverage cross all time zones in US & acrodd diverse industries. They were able to research their own leads in addition to the database provided by us.

Who did you work with and what was the feedback process like?

We mainly worked with their Project Manager who used to manage their calling team. Sometimes we used to directly interact with the Calling team members during internal reviews. The feedback process was quite efficient & corrective actions where required were quickly implemented.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

They always exceeded the quota of Appointments agreed with them for each month.

Describe their project management style, including communication tools and timeliness.

We had a system of daily reports from the callers as well as a weekly review meeting, generally on Fridays. Course correction where needed was quickly implemented.

What did you find most impressive or unique about this company?

Their team's ability to quickly learn about our business which is fairly complex and requires ability to interact with Senior Execs was quite remarkable.

Are there any areas for improvement or something they could have done differently?

PM to be more accessible during US business hours for Client(us).

BACKGROUND

Introduce your business and what you do there.

I’m the senior network security engineer for a professional services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CFT Consulting?

We needed a company that could provide IT staff augmentation to help with our clients’ projects.

SOLUTION

What was the scope of their involvement?

CFT Consulting provides support for us according to our clients’ requirements.

How did you come to work with CFT Consulting?

We searched on Google and contacted them.

What is the status of this engagement?

We started working together in July 2021, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re excellent; we’re happy with their support.

How did CFT Consulting perform from a project management standpoint?

We define the time, and they meet the timelines. If we require the project to be done within a month, they meet whatever target we set and deliver according to our requirements. They work remotely and use the management tool we use.

What did you find most impressive about them?

They meet deadlines and are available. Moreover, they’re able to understand our requirements and respond accordingly.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

If you require more candidates, you should definitely consider them.

BACKGROUND

Please describe your company and your position there.

I am a team lead of the Talent Acquisition Group in an Automotive Company taking care of the IT + Automotive lateral hiring.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CFT Consulting?

Connected to CFT Consulting through a network. We were looking for immediate joiners for an IT skill which we are hiring for. CFT started the work and gave us the result within a week.

SOLUTION

How did you select this vendor and what were the deciding factors?

The timely delivery and responsiveness is the key factor to work with CFT Consulting.

Describe the project in detail and walk through the stages of the project.

We are hiring for an IT skill where we need resources just in time. Looking for candidates who could join us in 15 days. CFT went over and above for the sourcing gave us the closures.

How many resources from the vendor's team worked with you, and what were their positions?

The TAG manager along with his 3 team members worked with us for the just in time delivery.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Onboarding 2 candidates within a span of 1 week is a challenging task based on the current candidate-driven market. It was possible coz of CFT Consulting & their team for the efforts on taking each candidate till the closure.

How effective was the workflow between your team and theirs?

Everything was completed on time. We communicated over phone & chat and make sure that we achieve the target with in the given span.

What did you find most impressive or unique about this company?

I appreciated that they took time to understand our industry. This allowed them to recommend tailored IT solutions.

Are there any areas for improvement or something they could have done differently?

They are working really good as the entire team is very responsive and ready to support at any time.

BACKGROUND

Please describe your company and your position there.

I am the owner of a boutique consulting firm based out of Charlotte, NC. We provide IT consulting services to small and medium businesses in the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CFT Consulting?

We needed a firm to help us with staff augmentation in order to meet the deliverables we have for several clients. We have used CFT Consulting on several occasions for staff augmentation and project based work.

SOLUTION

How did you select this agency and what were the deciding factors?

We choose this agency based on their commitment to meet our timelines and the quick understanding of what we were looking to get accomplished against tight timelines.

Describe the project in detail and walk through the stages of the project.

They have provided us several different resources for a handful of our most critical projects. One project involved the need for 2 Golang developers for a website project we were awarded. CFT provided the resources to help augment our business analysts and project managers to ensure we could meet the deliverables and tight timelines of our client.

In another instance, CFT Consulting provided us WordPress / PHP / Java developers for an ecommerce based website for one of our clients located on the US East Coast.

Describe the recruitment process in detail.

We discussed our requirements with the CFT Consulting engagement manager. Once we were clear as a team as to what the delivery commitments and timelines were, they presented us several candidates to talk with and ensure they were a right fit. At this point we have worked with CFT Consulting and their engagement manager enough that they are very responsive and proactive when it comes to providing the appropriate resource to ensure our joint success.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We have had several successful projects with our clients when using staff augmentation services from CFT consulting. We are currently negotiating a managed services agreement with one client where resources from CFT Consulting will be key to us being able to deliver those services starting in 2022.

How effective was the workflow between your team and theirs?

The workflow between our team and theirs was efficient. We used a combination of email, phone calls, and MS Teams meetings to ensure that everyone was on the same page. When there were issues, they team was quick to respond and address.

What did you find most impressive or unique about this company?

CFT Consulting is able to provide reliable and timely service at a reasonable price. They are flexible and able to quickly grasp what the details of the project. They ensure that the right resources are assigned to get the project completed. They also seem to have a unique ability to secure talent for projects that involve emerging technologies such as Golang.

Are there any areas for improvement or something they could have done differently?

Given the current global pandemic and they challenges that the pandemic has presented we have not encountered many challenges. One item that we ensure we do is to ensure all requirements are documented and understood by the team. Documented requirements are key to success.

BACKGROUND

Please describe your company and your position there.

I work as Network Security Engineer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CFT Consulting?

CFT was brought onboard by internal team for one of infrastructure project providing Security Network Engineers.

SOLUTION

How did you select this agency and what were the deciding factors?

We tried looking for staffing help on google.com and we found their company on top of list, hence we had one meeting with them, we love their business model and value proposition, and have grown organically with their assistance ever since.

Describe the project in detail and walk through the stages of the project.

They provided 4 security Network engineers to augment our in house team. We share them Job description & they sourced right team for us. We loved their turned around time.

Describe the recruitment process in detail.

We first discussed our requirement with their sales team on our first call and within 24 hours we got the resumes sourced as per the Job description given by us and our team immediately lined up the shortlisted candidates for interview and that how we selected the most matched skills consultants they submitted.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Due to CFT we have been able to see drastic change and speed in our project execution since they sourced us with the right talent consultants.

How effective was the workflow between your team and theirs?

Even Though their team worked remotely they became a part of our internal team. They adapted to our work environment and if we had any escalation we always reached out to their account manager where we got quick responses.

What did you find most impressive or unique about this company?

Their dedication and commitment to excellence are impressive. We always got 24/7 support from them.

Are there any areas for improvement or something they could have done differently?

They are best IT Staffing firm with professional who offers best customer services so my answer is No areas of improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of business development for a financial services company. We help small and midsize businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CFT Consulting?

We wanted to expand our business into multiple regions.

SOLUTION

What was the scope of their involvement?

CFT Consulting provides the required demos with the qualification criteria to help us grow the business. They also provide marketing strategies and lead generation services. In general, they help with expanding the business and generating more quality leads for our company.

What is the team composition?

We started with three sales development representatives. After three months, we added two more.

How did you come to work with CFT Consulting?

We found them through a Google search. We found that they are professional and have the expertise to help businesses expand into multiple regions. Not only that, but we also had some references taken from them, and everyone said they were focused on the quality and achievement of the target. They also said that whatever is promised, they deliver.

How much have you invested with them?

We have invested around $60,000-$100,000.

What is the status of this engagement?

We started working together in July 2020, and we still use their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We told CFT Consulting the number of demos we wanted on a monthly basis. We had a target of around 50% increase that we were expecting. After we did a back-calculation, we realized that we are within the range we wanted. On a monthly basis, not only do they achieve the target, but they go beyond it. Their communication and target achievement are always a 10.

How did CFT Consulting perform from a project management standpoint?

CFT Consulting’s project management is very good. They’re transparent with any communication. For example, if they are going to miss a deadline, they inform us. We provide them the database to call on — they’re very proactive in coming back to us and telling us that the database would last for another 4–5 days, and we’d want additional data. That proactiveness and transparency are what we love about them.

What did you find most impressive about them?

What I like best about CFT Consulting is their transparency. The first month, we gave them proper training. We made them familiar with the expectations we had in terms of reporting or target achievements. From the second month onward, they have been on track.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

They’re very open to understanding the expectations of their customer. At the start, be clear about what you expect, so they can plan accordingly.

BACKGROUND

Please describe your company and your position there.

I currently work as a Senior Talent Acquisition Manager at an IT services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CFT Consulting?

We hired CFT consulting for Remote recruitment services.

What were your goals for this project?

To have a pipeline of qualified resources for our clients.

SOLUTION

How did you select CFT Consulting?

I found CFT while searching for qualified RPO Partners to support my current client base.

Describe the project in detail.

Once we are done with the selection process of the Recruiters team. We gave CFT the details about the clients and the services they offer. This gave them an insight into the kind of resources we are looking for. We also gave a short knowledge transfer session to the recruiters about the technologies we worked on.

What was the team composition?

Initially, we hired 2 recruiters and once we are satisfied with the performance we hired one more recruiter to support our high volume account. Apart from that they also help us with an Account manager to manage the engagement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team is really qualified and efficient and it helps us to generate a healthy pipeline of qualified resources and our revenue increased from the first three months of engagement.

How effective was the workflow between your team and theirs?

We had regular standup calls with the team and they reported progress on each requirement on a regular basis. We were very happy with the overall team performance.

What did you find most impressive about this company?

CFT was very transparent about the whole process and regular inputs were given to improve the whole process which helped us to gain a strategic advantage in the market

Are there any areas for improvement?

No cons as such. Overall they have been a great partner.