Casual

BACKGROUND

Please describe your company and position.

I am the Senior Digital Project Manager of Substance Global

Describe what your company does in a single sentence.

Creative Marketing Agency working in PR, Social, Experiential and Content Creation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Casual to accomplish?

Filming/Production assistance

SOLUTION

How did you find Casual?

Online Search

Why did you select Casual over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Casual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A 4 day conference in Amsterdam, conducting interviews with thought leaders across the sector and helping to upload the footage at the end of each day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Casual helped us deliver 28 interviews across the 4 days at the conference. They delivered with professionalism at all times and really helped out wherever they could. Couldn't have been happier with their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The producer assigned to manage the project was approachable, communicative, and helpful at every turn. Thank you so much to the team for their diligent work in Amsterdam.

What was your primary form of communication with Casual?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt to the location, the needs of our clients, and their swift and professional response.

Are there any areas for improvement or something Casual could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and your position there.

I am the head of dining partnerships for TEN Lifestyle Group, a third party concierge company servicing financial institutions and credit card issuers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual, and what were your goals?

We hired casual to produce and film restaurant features and how-to demos.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had great experience working with Kyle on a video in the past.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Talked with Kyle and the restaurants. Created plans, Kyle did write ups. They showed up on the shoot day and captured tons of footage. Kyle delivered the raw footage to my team to edit.

Who did you work with and what was the feedback process like?

Kyle frank was INCREDIBLE. She is thorough, hard working, creative, and a problem solver.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Incredible videos were produced!

Describe their project management style, including communication tools and timeliness.

Kyle is a fantastic communicator. She was very efficient in her processes and clear with her communication. She produced quotes and run of show documents in a timely manner prior to the production week and when she was on site, she managed the project with poise.

What did you find most impressive or unique about this company?

The preplanning management and the quick turn around of the assets.

Are there any areas for improvement or something they could have done differently?

No!! Everything was perfect.

BACKGROUND

Please describe your company and your position there.

International consultancy firm with a new centre of excellence to provide tech consultancy services to its clients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual, and what were your goals?

Our company hired Casual to create a video showing the capabilities of the new CoE and the main reasons why the destination was selected to attract tech talent

SOLUTION

How did you select this vendor and what were the deciding factors?

Good background and portfolio

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Good summary of 2 min video, in a very organised management way to deliver and engage the client

Who did you work with and what was the feedback process like?

a unique point of contact from Casual was in charge of the communication with the client

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent result, well recognize within the organisation

Describe their project management style, including communication tools and timeliness.

good timing, comms and engagement

What did you find most impressive or unique about this company?

We were impressed by their capacity to show with images the concepts we were keen to transmit and communicate. Very modern way to present and keep the audience engage

Are there any areas for improvement or something they could have done differently?

no identified

BACKGROUND

Please describe your company and your position there.

I am the Director of a Communications Consultancy specialising in people communications, including cultural, recruitment and internal communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual, and what were your goals?

We hired Casual Films to support us with a client project to create a film that explained their unique culture to existing and potential clients.

SOLUTION

How did you select this vendor?

I had worked with Casual Films previously.

Describe the scope of their work in detail, including any steps and the final deliverables.

We carried out a period of research with the client and then shared the results of this and potential propositions with Casual Films. They then developed possible creative approaches for the film, sourced the crew, and carried out the filming, editing and finishing of the film. The result was a 4 minute film showcasing diverse employees from across the firm as well as two shorter pieces for social media. All of this was skilfully project managed at their end by Tarryn.

How many people from the vendor's team worked with you, and what were their positions?

Tarryn was our main contact for the project, and oversaw all of the client management and project management. We also met with members of the finance team, editing team, creatives and were joined on a client meeting by Olly Atkinson the Managing Director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The resulting film was really well received by our client and is now proudly integrated onto their website. Some of the current employees were so moved by the film and how it captured the unique culture of the firm, that they shed a tear at the end!

Describe their project management style, including communication tools and timeliness.

The project management style was professional and efficient, yet relaxed and friendly.

What did you find most impressive or unique about this company?

Their ability to listen and take on board our feedback and the client's feedback without fuss and to create a really high quality outcome.

Are there any areas for improvement or something they could have done differently?

I was genuinely impressed with every area of their service.

BACKGROUND

Please describe your company and your position there.

I'm head of creative for a global recruitment business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual, and what were your goals?

We quickly needed an internal video that communicated our UK business Vision to share at a management conference and then socialized across the rest of the business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We'd worked with them many years ago, and thought re-engaging with Casual was worth a go as their work had previously always been good.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The Video Casual produced for us was an animated series of sequences with augmented live footage and photography and facts throughout. In terms of steps, we worked on the script, visual treatment, storyboard, and through to the production of the final piece.

Who did you work with and what was the feedback process like?

We predominately worked with Tarryn, the feedback process was efficient, and easy through all key milestones of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was very well received, receiving a round of applause at the event it was being shared at.

Describe their project management style, including communication tools and timeliness.

Casual were always transparent, honest, and true to their word. We had a really enjoyable experience working with them.

What did you find most impressive or unique about this company?

Understanding customer needs, they fully understood our brief and asked valuable questions which made us question our approach and ultimately allow them to deliver a better product.

Are there any areas for improvement or something they could have done differently?

Nothing of note, everything went smoothly!

BACKGROUND

Please describe your company and your position there.

Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films, and what were your goals?

We hired Casual to create a short, high impact video for our US product launch.

SOLUTION

How did you select this vendor and what were the deciding factors?

Casual came across as well aligned to our requirements: focused on B2B video production with high visual impact. We needed to a partner who would deploy agile production techniques.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We worked with Casual in a well defined process, starting with the video script, adding in stock footage and screen cast of our product and then several iterations to fine tune the finished article.

Who did you work with and what was the feedback process like?

We worked with Oliver Atkinson and Arthur Briggs. Excellent communication, responsiveness and feedback.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We conducted a successful go to market campaign in the US of whcih the video in question was a centrepiece. We successfully generated leads and established a good product that was a market fit.

Describe their project management style, including communication tools and timeliness.

Project management was excellent, Casual worked to a very tight timeline and nailed the project on time and within budget.

What did you find most impressive or unique about this company?

Casual delivered to our expectation without fuss, on time and on budget.

Are there any areas for improvement or something they could have done differently?

No. This was a relatively small project but it was delivered fully to our expectations.

BACKGROUND

Please describe your company and your position there.

I am a Marketing Executive for the Legal content business segment at Thomson Reuters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

Case Study Video Production

What were your goals for this project?

To produce a creative video to use as a sales enablement piece, promotin our legal content tools for Barristers.

SOLUTION

How did you select this vendor?

My team has used them before

Describe the video(s) and the process in detail.

They helped us with our brief as we wanted 2 videos to showcase how Chambers use our products and services.

What was your vendors' project management or feedback process?

They helped us from initial planning stages, ideas on the day and were happy to make edits until we were happy with the final versions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos have not been up long but already the various internal teams can't wait to use them on social and for internal emails.

How effective was the workflow between your team and theirs?

The project manager was very responsive, full of ideas and could navigate any problems as quicly as possible. No query was ever too much trouble.

What did you find most impressive about this company?

The easygoing nature of the staff and their professioanlism when dealing with our clients who feature in the video

Are there any areas for improvement?

can't think of any

BACKGROUND

Please describe your company and your position there.

I’m an HR Marketing Specialist at a large automotive group. I’m responsible for strategic employer branding and content creation for our different channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Casual Films?

We needed help producing multiple film projects.

What were your goals for this project?

We wanted to improve our reputation as an employer among different target groups.

SOLUTION

How did you select this vendor?

We found them online and were impressed with their cool, modern films.

Describe the scope of their work in detail.

They did original filming and sorted through existing footage. Their sound design communicated our different messages perfectly.

What was the team composition?

We worked closely with a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The films have received many clicks and likes on social media.

How effective was the workflow between your team and theirs?

It was amazing. They had a great feel for our brand and tone and developed some incredible concepts. They have a talented team and a project manager who handled everything.

What did you find most impressive about this company?

We loved their sound design.

Are there any areas for improvement?

No, I didn’t identify anything. We look forward to working with them on future projects.