Over 20-years in creating websites for small and medium-sized businesses and charities all over the UK.
We care about our clients and about doing right by them, their customers and their business.
We know how hard it can be to start and grow a business because we’ve done it!
That means that when you decide to spend your money with us, we know how big a deal it is, we know it might be a leap of faith, we know you are probably anxious about it, we know you are placing trust in us, and we know how precious that is. It’s important to us that we are affordable.
Getting the right person for the task at hand means you’ll get the right results. There are no smoke and mirrors, we don’t baffle you with jargon, we pride ourselves on being clear and concise.
That’s why we believe in collaboration; when you choose to work with us, we become a team, we combine our expertise with yours, to make a change.
We are goal-focussed to make sure you reach your long-term ambitions.
We actively seek to make people’s lives easier… sharing useful articles, sharing our tips and knowledge on our Blog.
We’re advocates for web accessibility and inclusion in all its forms, and especially in web design and development. We see a future where accessibility and inclusion is the norm, not a “nice to have” and we encourage all of our clients to think the same.
High code standards and focus on quality come from the passion for our work. We take the time to get things right the first time, so you can trust that you’re in safe hands.
It’s important to us to put something back into our local community, we are passionate about Tech for Good, using our skills to support charities, CICs and local, homegrown, hard-working small businesses – that’s what drives us.
Caroline Hagan Consultancy offers competitive pricing, with a reported daily fee of £300. Clients appreciate the value for money, noting effective communication and project management. Many projects resulted in significant improvements, indicating strong ROI and adaptability to client needs.
One client noted a drop in SEO rankings due to how new URLs were generated during a website migration. This issue was later addressed, but it highlights an area for potential improvement in initial SEO planning.
Cost-Effective Solutions
Clients frequently mention the cost-effectiveness of the solutions provided, appreciating the good value for money.
Technical Expertise and Knowledge
Clients consistently praise Caroline Hagan Consultancy for their deep technical knowledge and ability to understand client needs. This expertise is highlighted across various industries, including IT, education, nonprofits, and retail.
SEO and Performance Improvement
Several clients highlight significant improvements in SEO rankings, website performance, and load times as a result of the consultancy's work, particularly in optimizing Google Core Web Vitals.
Timely Delivery
Projects are generally completed on time, with clients noting the efficiency and speed of the consultancy's work, even under tight deadlines.
Strong Industry Recommendations
Many clients chose Caroline Hagan Consultancy based on strong recommendations from industry peers, underscoring their solid reputation.
Website Development & Mktg Services for E-Commerce Co
E-Commerce DevelopmentMarketing StrategyWeb Development
$10,000 to $49,999
Jan. 2021 - Jan. 2022
0.5
Quality
1.0
Schedule
1.0
Cost
1.0
Willing to Refer
0.5
"I cannot recommend her services based on my experience."
Dec 20, 2024
MD, E-Commerce Co
Anonymous
eCommerce
Sunderland, England
1-10 Employees
Online Review
An e-commerce company hired Caroline Hagan Consultancy for web development services. The team was tasked with creating their website and marketing it.
Despite Caroline Hagan Consultancy's efforts, the client was disappointed with the project. The projects often exceeded the quoted timelines, and the final deliverables failed to meet the agreed-upon brief. Overall, the client deemed the experience unprofessional, which soured the relationship.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the MD of an ecommerce company
Describe what your company does in a single sentence.
Ecomm.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Caroline Hagan Consultancy to accomplish?
Create website & market it
SOLUTION
How did you find Caroline Hagan Consultancy?
Referral
Why did you select Caroline Hagan Consultancy over others?
Referred to me
How many teammates from Caroline Hagan Consultancy were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I had a highly disappointing experience working with Caroline during her time heading the 'BlueOcto' brand.
From the outset, the service was subpar. Projects often exceeded the quoted timelines by several weeks, and the final deliverables failed to meet the agreed-upon brief. In some cases, the work was left incomplete, resulting in a half-finished product.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
New website - Marketed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The internal dynamics at BlueOcto were equally concerning. Employees left in quick succession, citing frustrations with Caroline’s inability to honor commitments. Even when presented with evidence of her stated deadlines in emails (e.g., "It will be completed by [x date]"), she frequently backtracked, offering excuses like, "I said it could probably be done by then, not that it was certain." These kinds of responses undermined trust and painted a picture of poor accountability.
What was your primary form of communication with Caroline Hagan Consultancy?
Virtual Meeting
What did you find most impressive or unique about this company?
Overall, the experience was entirely unprofessional, marked by missed deadlines, incomplete work, and a lack of integrity in communication. I cannot recommend her services based on my experience.
Are there any areas for improvement or something Caroline Hagan Consultancy could have done differently?
Deliver what she promised, on time.
RATINGS
1.0
Quality
1.0
Service & Deliverables
Schedule
1.0
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
0.5
NPS
Custom Web Dev & Design for Commercial Real Estate Developer
Web Design
$1,000,000 to $9,999,999
Dec. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their vast experience and expertise made each task as easy as possible."
Mar 23, 2022
Director, Electra Developments UK Ltd
Christopher Morton-Firth
Verified
Real estate
Newcastle upon Tyne, England
1-10 Employees
Online Review
Verified
Blueocto Ltd developed and designed a new website for a commercial real estate developer. They also implemented features based on the client's specific requirements.
The website was completed on time and built according to specifications. Blueocto Ltd led a highly effective workflow and utilized their extensive knowledge and technical expertise to ensure a successful and hassle-free collaboration. The client also saw no room for any improvements.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Director of a Company that develops commercial real estate
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Blueocto Ltd?
Our company hired Blueocto Ltd to create and produce a new web site
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked for web designers in our area and shortlisted several then chose Blueocto based on their considerable experience, expertise and value for money
Describe the project in detail and walk through the stages of the project.
After a series of meetings a brief was agreed and at each stage the Development Manager and his team would communicate with us for feedback. Finally the web site was completed on time and hassle free for us.
How many resources from the vendor's team worked with you, and what were their positions?
First the CEO of Blueocto then the Development Manager and his team
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We had some very specific requirements and these were taken on board by the team who were always helpful and enthusiastic.
How effective was the workflow between your team and theirs?
Extremely effective
What did you find most impressive or unique about this company?
Their vast experience and expertise made each task as easy as possible.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
"A service second to none"
Quality
5.0
Service & Deliverables
"First Class Service"
Schedule
5.0
On time / deadlines
"Perfect"
Cost
5.0
Value / within estimates
"Value for money"
Willing to Refer
5.0
NPS
"Extremely likely
Web Revamp for Shoe Shop
E-Commerce DevelopmentWeb Development
Less than $10,000
Apr. - June 2021
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We communicated by email and telephone, which was fine and effective."
Aug 8, 2021
Manager, Finale Shoes and Accessories
Faye Clark
Verified
Retail
Cowbridge, Wales
1-10 Employees
Online Review
Verified
Blueocto Ltd revamped a website for a shoe shop. The team was tasked with updating the site's features and navigation.
The client was delighted with Blueocto Ltd for updating the website successfully. The team executed a smooth workflow through open and effective communication. Their development skills stood out in the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the director of a shoe shop
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Blueocto Ltd, and what were your goals?
We needed our website to have some updates to make it more user friendly.
SOLUTION
How did you select Blueocto Ltd and what were the deciding factors?
I have worked with Caroline previously and I am aware she has good knowledge of the shopify system that we use
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Our objectives were discussed and a list of updates created, Caroline then implented these and let me view them and discuss them before making the final changes
How many people from the Blueocto Ltd team worked with you, and what were their positions?
1 - Caroline
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I am happy with the work that has been completed.
Describe their project management style, including communication tools and timeliness.
We communicated by email and telephone, which was fine and effective.
What did you find most impressive or unique about this company?
Shopify knowledge
Are there any areas for improvement or something they could have done differently?
No
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-13 of
13 Reviews
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