Carapace

BACKGROUND

I am the Marketing Head of VIJAY ENGINEERING AND MACHINERY PVT LTD

VEMPL is a trusted name in engineering solutions, delivering reliable products and services with a strong legacy, technical expertise, and a customer-first approach.

OPPORTUNITY / CHALLENGE

• Website Revamp
• User Friendly
• UI/UX

SOLUTION

Online Search

• Company values aligned
• Other

2-5 Employees

The project involved the revamp and redevelopment of VEMPL’s corporate website, with a focus on creating a modern, professional, responsive, and user-friendly digital presence aligned with the company’s brand identity and business objectives. Key Deliverables Revamp of the existing website structure, layout, and overall user experience. UI/UX and website design improvements to create a clean and professional interface. WordPress development and implementation of the redesigned website. Responsive design and optimisation across desktop, tablet, and mobile devices. Restructuring and refinement of website content and page layouts. Integration and optimisation of relevant website sections, forms, and functionalities. Technical improvements to enhance website usability, navigation, and performance. Implementation of feedback and revisions throughout the development process. Testing and quality checks to ensure the website functioned correctly across devices and key user journeys. Coordination, progress tracking, and structured project management throughout the website revamp. The overall objective was to deliver a professional, responsive, and easy-to-navigate website that effectively represents VEMPL’s engineering expertise, product and service offerings, and established industry presence.

RESULTS & FEEDBACK

The website revamp resulted in several measurable improvements in the overall digital presence and website experience: Improved website responsiveness across desktop, tablet, and mobile devices. Simplified navigation and page structure, making it easier for visitors to find relevant products, services, and company information. Improved user experience through a cleaner, more professional and intuitive website interface. Better brand alignment, with the website now presenting VEMPL’s identity, engineering expertise, products, and services more consistently. Improved content presentation, making key business offerings and information easier to understand and access. Streamlined website management through WordPress, enabling easier content updates and ongoing maintenance. Improved overall website usability and functionality following testing, revisions, and implementation of feedback. The project successfully delivered a more modern, professional, responsive, and user-friendly website that better supports VEMPL’s digital presence and business communication objectives.

Carapace managed the project in a structured and organised manner. Dhaval maintained clear communication throughout the website revamp and was patient in explaining technical aspects, timelines, and the progress of the project. A detailed project tracker was maintained and diligently followed, which helped us keep track of deliverables, pending items, feedback, and revisions at each stage. The team was responsive to our requirements and open to incorporating feedback and making necessary changes during the development process. Whenever we had questions or required clarification, the team was approachable and responsive. Overall, the project was well-coordinated, with good communication and a systematic approach to managing the website revamp.

Virtual Meeting

What stood out most about Carapace was their patient and transparent approach to communication. Dhaval took the time to explain technical concepts in a way that was easy for our team to understand, which made the website revamp process much smoother. We were also impressed by their structured project management and attention to detail. The use of a detailed tracker, consistent follow-ups, and willingness to accommodate feedback helped keep the project organised throughout. Their ability to combine technical expertise with a practical understanding of our business and brand requirements made the overall experience particularly positive. The team was approachable, responsive, and genuinely focused on delivering a website that met our requirements rather than simply completing the development work.

Overall, we had a positive experience working with Carapace. One area that could be improved further would be faster turnaround on certain revisions and feedback cycles, particularly when multiple changes were being coordinated. That said, the team was responsive to our requirements and worked with us to address the feedback. With even more streamlined communication and turnaround times, the overall process could be made more efficient.

BACKGROUND

Please describe your company and position.

I am an educator of Smt. Kapila Khandvala College of Education (Autonomous)

Describe what your company does in a single sentence.

The institution was established in the ’60s by eminent educationists and social workers who joined hands to set up an educational society under the name of’ Sadhana Education Society. In June 1962, this College of Education was established and came to be known as the ‘Sadhana School of Educational Research and Training’. In 1977 it was renamed as ‘Smt. Kapila Khandvala Institution of Education’ to honor and commemorate the memory of Smt. Kapilaben Khandvala, an eminent personality in the field of Education. The College is a recognized Gujarati linguistic minority institution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carapace to accomplish?

• Easy Accessibility and user-Friendly Interface
• High Speed and Performance
• Security features to protect the site and academic data

SOLUTION

How did you find Carapace?

Online Search

Why did you select Carapace over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Carapace were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for designing and developing a college website includes several phases: project planning, design, development, testing, and post-launch support. It begins with gathering requirements from stakeholders and defining the website’s functional and technical specifications. The design phase focuses on creating user-friendly, responsive layouts that align with the institution's branding, followed by front-end and back-end development, integrating features like online course registration, student portals, and event calendars. The website is then tested for performance, accessibility, and usability. Upon successful testing, it is launched and monitored for any issues. Post-launch support includes ongoing content updates, maintenance, and training for administrators. Key deliverables include a detailed project plan, design mockups, a fully developed and tested website, and training materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes of a college website design project that demonstrate success include increased website traffic, particularly to key areas like admissions and academic programs, showing greater visibility and reach. User engagement is reflected in metrics such as longer time on the site, reduced bounce rates, and higher interaction with features like course catalogs and event calendars. Conversion rates improve through actions like higher application submissions and course registrations. Additionally, the website’s mobile optimization is evidenced by increased mobile traffic and positive user interactions. Successful SEO efforts lead to better search engine rankings, while feedback from students and staff shows increased satisfaction. Lastly, reduced technical support queries highlight improved site usability and functionality. These outcomes collectively demonstrate the website’s effectiveness in meeting its goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In the context of a college website development project, a well-organized project management process would typically involve clear communication, set deadlines, and responsive support from the development team. If the project management was effective, the development company would have delivered key milestones on time, such as wireframes, design prototypes, and the final website. The team would have kept stakeholders informed with regular progress updates, ensuring transparency throughout the project. They would have been flexible and responsive to any adjustments needed during development, whether related to functionality changes or content updates. Additionally, they likely maintained a collaborative approach, gathering feedback from the institution at each phase and quickly addressing any concerns or needs, ensuring the project stayed aligned with the institution’s goals. Effective project management would also include post-launch support, providing ongoing assistance and maintenance to ensure the website continued to perform optimally.

What was your primary form of communication with Carapace?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about a company like Carapace, especially in the context of college website development, is their ability to combine customized solutions with a strong focus on user experience and technical excellence. Their attention to detail in aligning the website design with the institution's branding, coupled with seamless functionality and user-friendly features, is impressive. What makes them unique is their ability to integrate complex academic tools while maintaining an intuitive interface that works across all devices. Moreover, their responsive communication and flexibility throughout the project, quickly adapting to the needs of the institution and ensuring that each phase is delivered on time, reflects a high level of professionalism and customer care. Their combination of design expertise, technical proficiency, and customer-focused service sets them apart.

Are there any areas for improvement or something Carapace could have done differently?

In terms of the NAAC committee inspection, Carapace could have further enhanced the website’s features to provide a clearer, more comprehensive view of the institution’s compliance with NAAC standards. While their focus on responsive design, content delivery, and functionality was likely well-executed, aligning the site more directly with NAAC’s criteria for transparency, data accessibility, and academic quality could have boosted the institution’s readiness for accreditation. Overall, these improvements could further enhance the overall effectiveness of the website development process.

BACKGROUND

Please describe your company and position.

I am the Director of POCL

Describe what your company does in a single sentence.

We are one of the top medical equipment suppliers. Thousands of healthcare workers rely on our products & over 80% of the hospitals use our immobilisation products in the field of Radiation Oncology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carapace to accomplish?

• Our primary goal was to have a very comprehensive website that structures our complex product categories and other parameters

SOLUTION

How did you find Carapace?

• Referral
• Clutch Site

Why did you select Carapace over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Carapace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our scope of work includes creating a custom WordPress website with simplified product structure that can manage multiple custom post type taxanimies.

The website has to be very clean and corporate that show case our value systems, the website should have a very clear and clutter free product browsing experience.

Products have 4 different layers of taxanomies that has to be used to filter the products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Carapace and their team delivered a very outstanding website that matches our coporate identity, and exactly what we were expecting.

They also created a super powerful product engine that manages our product flow very easily.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was impressive and professional, and they met all the milestones that we had described.

They always came up with great solutions to all our needs.

What was your primary form of communication with Carapace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part about Carapace is their passion towards work. They are highly talented and prefessional and they exactly know their job very well.

Are there any areas for improvement or something Carapace could have done differently?

Nothing till now

BACKGROUND

Please describe your company and position.

I am the Marketing Director of NCH Asia Pacifc

Describe what your company does in a single sentence.

NCH is a maintenance company and water treatment company that provides products and solutions to improve industrial, infrastructure and commercial buildings and equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carapace to accomplish?

• New Design of website (multiple sites)
• Migrate current multiple-sites from Joomla to Wordpress
• Training to use Wordpress

SOLUTION

How did you find Carapace?

• Referral
• Other

Why did you select Carapace over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Design current site for a fresh new look and layout, make the website more functional, customer-focused. Develop new site in Wordpress with custom templates, CSS pages and widgets. Multiple sites under the main site with different language plugins for translation. Total of 9 sites including main regional site (Asia). Training for marketing staff to use Wordpress. Migrate current pages and SEO across to new site. Working with head office to initiate all requirements and adhere to security measures of corporate guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Migration of site was easy and with very little hiccups. Great training of Wordpress and setup of widgets that make the site easy to manage and update.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Carapace was thorough throughout the partnership, always trying to meet our many needs and making changes we require, guidance along the way and recommendations were very helpful.

What was your primary form of communication with Carapace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Work quickly and communicate well.

Are there any areas for improvement or something Carapace could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and your position there.

I am the executive producer with the ITA and we are the biggest award show organiser for the Television Industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Carapace Technologies, and what were your goals?

We organise television awards every year and we were having a challenge in executing online voting from the fans across the world. Also managing thousands of nominations and organising in a minimal way was a challenge.

Carapace Team helped us create a platform, where we can easily manage thousands of nomination profiles, and a very simplistic way fans can browse through and can vote their favorites. They have also reduced our infra cost by building a sophisticated website using the modern tech stack.

SOLUTION

How did you select this vendor and what were the deciding factors?

We are attached with Carapace for almost a decade and we are always satisfied with their expert consultations, professional approach and technology expertise. They also have a very strong after sales support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the website was finalized with the help of Carapace's team, and they have suggested and presented few prototypes of the website. After the completion of the UI, they have developed the site before time and then beta testing and Go live. Tech Stack: PHP, Laravel, MySQL, AWS

How many people from the vendor's team worked with you, and what were their positions?

There were 3 of them involved in the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was launched, we have received more them 10 million votes in a span of 3 months. The site never crashed due to the load and there was dedicated support during the time.

Describe their project management style, including communication tools and timeliness.

Their project management is smooth, proactive and always on time.

What did you find most impressive or unique about this company?

Carapace was very professional and timely in the execution of all of our projects with the exact specifications and requirements we had. I appreciated how they try to figure things out to the best of their ability. Carapace Technologies had a customer-friendly approach, and they didn't stop until we were satisfied.

Are there any areas for improvement or something they could have done differently?

Nothing as such.

BACKGROUND

Please describe your company and your position there.

IT Admin Head for L. S. Raheja College of Arts and Commerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Carapace Technologies, and what were your goals?

We hired Carapace to help us with Website design and Development and Mobile App Development. Our challenge was to have a website with which we can communicate with our students before admissions and after admissions. Goal was to have a smooth and fully functional website that can accommodate all our contents and repositories.

SOLUTION

How did you select this vendor and what were the deciding factors?

We are attached with Carapace Technologies for more then 8 years and it has always been wonderful working with them. Their work quality, promptness and quick solutions for all our problems.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope for website was clear to accommodate all our contents and communication with students, and a mobile app to send all our events and notices to them. Technologies used was LAMP, PHP, WordPress & Flutter.

How many people from the vendor's team worked with you, and what were their positions?

4 team members from Carapace has worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the site and mobile app, it was absolutely effortless to organize our process, the way we posted contents and manage the website. This has helped a lot in cutting down our time and cost for sure.

Describe their project management style, including communication tools and timeliness.

Regular follow ups and round of integrations through calls and physical meetings. Everything on time no delays from Carapace.

What did you find most impressive or unique about this company?

Their professionalism, quality of work, punctuality, and solutions suggested. They had a very sound knowledge and expertise on their job.

Are there any areas for improvement or something they could have done differently?

All was perfect and as per the commitment.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Officer at SWISStours. We are an online travel booking company, offering tour packages and travel-related products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Carapace Technologies, and what were your goals?

We hired Carapace to develop a new module on our website to enable complete automated tour package bookings with real-time costing and itinerary suggestions.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Carapace on LinkedIn. After reviewing their work and talking to the founder itself, Dhaval, we decided to go ahead with them. The founder seemed genuine, and their pricing was reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included designing the front-end part of the pages with conception. In addition, we briefed them on our requirements and guidelines. Technologies were HTML5, CSS, JavaScript.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked and spoke with Dhaval, the founder of the company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's too early for us to comment on that as we're still implementing the back-end part of the pages. However, we've observed an overwhelming response in the ease of use in our initial tests, and we're pretty confident this product will be a game-changer for us and the industry.

Describe their project management style, including communication tools and timeliness.

Dhaval is a highly soft-spoken and understanding person. We never had any issues with his style of working. We usually used to communicate over phone calls, Google meet, or WhatsApp messages. The project was delivered within the agreed timeline.

What did you find most impressive or unique about this company?

The most impressive about Dhaval was that he has strong logically reasoning behind everything he designs. They thoroughly studied the company's requirements, competitors, and the industry at large before working. 

Are there any areas for improvement or something they could have done differently?

Not as of now. Everything was near perfect.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager at Network Advertising, a network advertising company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Carapace Technologies?

We needed help with website development and UI/UX design.

SOLUTION

What was the scope of their involvement?

They developed our website from scratch using HTML. They did the programming and the UI/UX design, as well as the forms for the website. I didn’t provide any documentation, and the whole project was completely managed by them.

What is the team composition?

I was in contact with two people including a project manager.

How did you come to work with Carapace Technologies?

They were referred to us. They offered the best price, were very flexible, had the best approach, and their energy was good.

How much have you invested with them?

We’ve invested 2.5 lakh (approximately $4,900 USD).

What is the status of this engagement?

We started working together in December 2019–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were one of the best. If the brief changed, they were upfront if there was going to be an additional charge. They had a very clear and transparent approach and had three people on our side who were in contact with them at all times — everyone was happy with them. We didn’t have any glitches, they gave suggestions, and they were clear on what they were doing.

How did Carapace Technologies perform from a project management standpoint?

Project management was superb. They delivered in the timeline they promised and we communicated via phone calls and email. Additionally, they kept us informed when something was done or when something was still pending.

What did you find most impressive about them?

Their approach towards the work and their openness to feedback were impressive, and they were really flexible.

Are there any areas they could improve?

We didn’t have much money to spend so when we requested something that would be an additional charge, they informed us ahead of time — I thought that was professional of them.

Do you have any advice for potential customers?

They always put whatever we talk about in an email so there’s no ambiguity on either side. Everything is clear on what we want and what they have to deliver — if you can follow that, the gray areas become very clear, so make sure everything is documented and the timelines set.

BACKGROUND

Please describe your company and position.

I am the Lead UX/UI Design of Nayan India Science And Technologies

Describe what your company does in a single sentence.

NAYAN is a pioneer in enterprise AI solutions, enabling organizations to modernize operations and tackle the complexities of today’s digital landscape.
Through our advanced AI technologies and strong partner ecosystem, we help clients streamline processes, accelerate decision-making, and stay ahead in a competitive market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carapace to accomplish?

• To redesign NAYAN website

SOLUTION

How did you find Carapace?

• Online Search
• Clutch Site

Why did you select Carapace over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Carapace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign the entire  NAYAN website in Wordpress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Consistently delivers excellent quality of work
   
   
2. All deadlines are met on time
   
   
3. Provides quick and responsive communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deadlines are met on time, Provides quick and responsive communication

What was your primary form of communication with Carapace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team demonstrated consistent excellence in quality of work.
Successfully met all project deadlines without delays.
Maintained prompt and effective communication, ensuring quick responses.

Are there any areas for improvement or something Carapace could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Healthnova

Describe what your company does in a single sentence.

We specialize in the development, manufacturing, and licensing of generic pharmaceutical formulations, particularly topical solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carapace to accomplish?
To create company website which reflects image of our company and who we are

SOLUTION

How did you find Carapace?

Online Search

Why did you select Carapace over others?

Good value for cost

How many teammates from Carapace were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of CMS framework, Website with following modules (Home page/ About Us/ Products/Global network/ Conatct Us) was developed. Server set up and deployment, Implementation, Configuration, Solution mapping, Data migration, User acceptance with virtual training session. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On daily basis, project updates were discussed and progress seen through test website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things were delivered on time, as discussed before starting the project. The team responded positively to all our needs and tried their best to deliver or match the results as per the requirement.

What was your primary form of communication with Carapace?

Virtual Meeting

What did you find most impressive or unique about this company?

Strong on the technical front and works professionally

Are there any areas for improvement or something Carapace could have done differently?

Nothing to improve on.