Bryant Digital

BACKGROUND

Please describe your company and position.

I'm an executive at Franciscus Homes

Describe what your company does in a single sentence.

We are a new construction home builder. With over 50 years of excellence showcased in over 4,000 homes throughout Hampton Roads, Franciscus Homes has earned national recognition for its innovative home designs, land planning, and quality construction. Here at Franciscus Homes, we are passionately dedicated to “building better”, so you can come home and confidently say you “live better”.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bryant Digital to accomplish?

• We hired Bryant Digital to act as our Agency of Record and oversee the branding, launch, and performance marketing of our communities.
• We needed a partner that could help us launch new communities successfully, develop strong branding and positioning, generate qualified traffic and leads, and support sales with the right systems, creative, and reporting in place.
• We hired them to help with community naming, branding, website strategy and design, video production, CRM implementation, lead generation, paid media, reporting, and overall performance marketing.
• The objective was to have one trusted team that could help us bring new communities to market, build awareness, create demand, and connect marketing efforts to real appointments, pipeline, and home sales.

SOLUTION

How did you find Bryant Digital?

Referral

Why did you select Bryant Digital over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Bryant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bryant Digital’s scope of work has been broad and ongoing, since they have served as our Agency of Record for more than seven years. Their work has covered both strategic and executional support across multiple new home communities, with the goal of helping us launch communities successfully, build strong brands, generate qualified leads, and support sales performance over time.

On the strategic side, they have helped with community positioning, naming, branding, launch strategy, marketing planning, and ongoing campaign direction. On the execution side, they have handled website strategy and development, creative production, photo and video content, paid search, paid social, lead generation campaigns, CRM implementation, reporting systems, and marketing performance tracking.

One of the biggest strengths of the engagement has been their ability to connect all of these pieces into one coordinated system. Rather than treating branding, web, advertising, CRM, and reporting as separate initiatives, Bryant Digital has helped us build a full performance marketing infrastructure that supports community launches and ongoing sales.

Key deliverables have included:

• Community naming and brand development
• Website strategy, design, and development
• Marketing strategy for new community launches
• Photo and video production
• Paid search and paid social campaign management
• Lead generation campaigns and funnel support
• CRM implementation and sales process integration
• Reporting, attribution, and performance tracking
• Ongoing creative, campaign, and growth support across multiple communities

Overall, the scope has gone far beyond a typical agency engagement. Bryant Digital has functioned as a full-service marketing partner, helping us with everything from launching and branding communities to generating leads and improving visibility into marketing and sales performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most important measurable outcome is that Bryant Digital has helped us successfully launch and grow multiple communities over a period of more than seven years. Their work has contributed to stronger brand visibility, qualified lead generation, better sales support, and real business growth across our projects.

A clear example is The Villages at Bartlett Station, where their work supported a highly successful community launch and ongoing performance. More broadly, across multiple communities, they have helped us generate consistent lead flow, improve marketing efficiency, and create stronger alignment between marketing activity and sales results.

Other measurable outcomes have included:

• Successful launches of multiple new communities
• Stronger brand awareness and market positioning
• Qualified leads that supported real sales activity
• Better visibility into lead sources, attribution, and campaign performance
• Improved sales and marketing alignment through CRM and reporting systems
• Ongoing marketing support that contributed to community growth and momentum over time

One of the biggest measurable improvements has been operational visibility. With the systems Bryant Digital helped put in place, we have had a much clearer view into what is working, where leads are coming from, and how marketing is supporting appointments, pipeline, and home sales. That level of tracking and accountability has been extremely valuable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bryant Digital’s project management has been very strong throughout our relationship. They have consistently been organized, responsive, and proactive, which is a big reason they have remained our Agency of Record for more than seven years. They do a good job of balancing strategy with execution, and they have been able to manage both ongoing marketing needs and major launch initiatives effectively.

Yes, they have delivered items on time. Whether it has been community launches, branding work, website projects, campaign assets, video production, CRM-related support, or ongoing lead generation efforts, they have been dependable and have kept projects moving forward. Their team communicates clearly, stays engaged, and does a good job of maintaining momentum.

They have also been very responsive to our needs. Over the years, they have taken the time to understand our business, our communities, our goals, and the way we like to work. That has allowed them to respond quickly, make thoughtful recommendations, and adapt when priorities shift. They do not just wait for instructions. They are proactive, solutions-oriented, and act like a true extension of our team.

What was your primary form of communication with Bryant Digital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What we've found impressive is the range of capabilities Bryant Digital brings while executing at a high level. It is rare to find one company that can help with community naming, branding, website design, video production, CRM, lead generation, reporting, and overall marketing strategy, and do all of it in a way that feels coordinated and performance-focused.

What also makes them unique is that they do not operate like a typical vendor. They have acted as a true extension of our team for more than seven years. They understand our business, our communities, our goals, and our market, which allows them to make smart recommendations and move quickly without needing constant direction. That level of familiarity and ownership has been extremely valuable.

We have also been impressed by their ability to connect creative work with real business outcomes. A lot of agencies can help with branding or build a website, but Bryant Digital also understands lead generation, CRM, attribution, and the systems needed to support actual sales performance. That combination of strategy, execution, and business-minded thinking is what really sets them apart.

Are there any areas for improvement or something Bryant Digital could have done differently?

There have not been any major issues or gaps that stand out. Bryant Digital has been a strong and reliable partner for us over a 7+ year relationship.

BACKGROUND

Please describe your company and position.

I am an executive at STC Pools & Patios, a pool and hardscape company. 

Describe what your company does in a single sentence.

We are a full-service pool and hardscape company in Virginia Beach, focused on high-quality construction, thoughtful design, and long-term performance. From the pool to the patio, we connect every detail so the finished space feels intentional, not pieced together. Our team designs and builds projects that balance layout, materials, and features so everything works together, from circulation and seating zones to lighting, fire, and outdoor cooking. The result is a backyard that looks cohesive, feels comfortable every day, and is built to last in Coastal Virginia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bryant Digital to accomplish?

• We hired Bryant Digital to rebuild our website for STC Pools & Patios so it better reflected the quality of our brand, showcased our work more effectively, and gave us a stronger foundation for lead generation.
• Beyond the website, our goal was to build out a more complete marketing and sales system. That included implementing a CRM with deal tracking, lead attribution, sales automation, and construction pipeline management so we could track performance from the original lead source all the way through to closed deals.

SOLUTION

How did you find Bryant Digital?

Referral

Why did you select Bryant Digital over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Bryant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bryant Digital handled a full website rebuild for STC Pools & Patios along with the supporting marketing and CRM infrastructure needed to turn the website into a real lead-generation and sales tool.

On the website side, the scope included planning, design, copy direction, development, revisions, and launch. Their team took our initial vision and translated it into a polished, high-end website that better reflects our brand, our work, and the type of projects we want to attract. They managed the process end to end, so our role was mainly to review concepts, provide feedback, and approve key items as the project moved forward.

In addition to the website, they also helped set up and organize our CRM so we could better manage incoming leads and sales opportunities. This included deal tracking, lead attribution, sales automation, and creating a system that also supports our construction process. One of the biggest benefits was being able to connect marketing activity to real pipeline visibility, so we can track performance from lead source to sales opportunity to closed deal.

Key deliverables included:

• A fully rebuilt and launched website for STC Pools & Patios
• Brand-aligned design and page structure
• A faster, more streamlined launch process managed by their team
• CRM setup and implementation
• Deal tracking and pipeline management
• Lead source attribution
• Sales automation workflows
• A system to help manage projects through the construction process
• Early-stage digital marketing support tied to lead generation

Overall, the engagement was both a website redesign project and a broader marketing systems implementation that gave us a better online presence, stronger lead flow, and much better operational visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most measurable outcome so far has been speed to results. The new website was launched quickly, and within the first 30 days of marketing, we were already generating qualified leads that were turning into real buyers and active pipeline. That early traction gave us immediate confidence that the new site and marketing foundation were working.

Another major outcome was improved visibility into our sales process. With the CRM Bryant Digital helped implement, we now have clear deal tracking, lead attribution, and sales automation in place. We can see where leads are coming from, follow them through the pipeline, and better understand which marketing efforts are contributing to real opportunities and closed business. That level of tracking and operational visibility is a big improvement from where we started.

In short, the measurable wins have been:

• A fast and successful website launch
• Qualified leads within the first 30 days of marketing
• New pipeline and real buyer activity tied to the campaign
• Better lead source attribution and ROI visibility
• Improved sales process efficiency through CRM automation and deal tracking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bryant Digital did a great job managing the project. They kept everything moving, communicated clearly, and made the process very easy for us. They handled most of the work, and on our end we mainly just had to review things, give feedback, and approve along the way.

They delivered quickly and stayed on schedule. The website launched fast, and they were very responsive whenever we had questions or wanted adjustments. What I appreciated most was that they really listened to what we wanted, took our vision seriously, and then ran with it. They were proactive, easy to work with, and did not require a lot of back-and-forth to keep things moving.

What was your primary form of communication with Bryant Digital?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was Bryant Digital’s ability to combine great design, speed, and real business strategy in one engagement. They did not just rebuild our website. They helped us create a stronger marketing and sales foundation by tying the site into CRM, attribution, automation, and pipeline tracking. That gave us a result that not only looks great, but is also built to support growth.

For me, what made them unique was how much they were able to own the process. We gave them the vision, and they executed at a high level with very little friction on our side. That mix of strong execution, responsiveness, and business-minded thinking really set them apart.

Are there any areas for improvement or something Bryant Digital could have done differently?

Honestly, there is not much I would change. They moved fast, communicated well, and made the whole process easy on our side.

BACKGROUND

Please describe your company and position.

I am a department director at Convert Solar

Describe what your company does in a single sentence.

Convert Solar is a leading residential solar provider dedicated to helping homeowners lower energy costs and gain energy independence through high-quality solar solutions. Founded with a focus on transparency, education, and performance, Convert Solar delivers custom-designed solar systems tailored to each home’s energy needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bryant Digital to accomplish?

• Revamp & Re-Design Our Website
• Implement CRM Integration for Scalable Lead Generation
• Drive Ongoing Growth Through Performance Marketing

SOLUTION

How did you find Bryant Digital?

Online Search

Why did you select Bryant Digital over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Bryant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Strategy, Design & Optimization
Bryant Digital led the full redesign and optimization of Convert Solar’s digital presence to support growth, credibility, and lead conversion. This included information architecture, messaging strategy, and high-impact web design focused on clarity, trust, and conversion. Pages were built with SEO best practices, fast load times, and mobile optimization, with conversion paths tailored to different traffic sources. Ongoing website optimization ensured continuous improvements in engagement and lead conversion rates.

 
2. CRM Integration & Lead Management Infrastructure
Bryant Digital implemented and integrated a centralized CRM to support scalable lead generation and sales operations. This included lead capture from all digital channels, automated lead routing, tagging, and attribution, and integration with marketing platforms. Custom workflows were developed to support follow-up, reporting, and performance tracking, enabling tighter alignment between marketing and sales and improving lead response times and close rates.

 
3. Paid Advertising & Performance Marketing
Bryant Digital planned, launched, and managed ongoing paid advertising campaigns across Google Search and Paid Social platforms. Campaigns were structured around full-funnel performance marketing, including top-of-funnel demand generation, mid-funnel education, and bottom-funnel conversion. Continuous optimization focused on improving cost-per-lead, lead quality, and overall return on ad spend through testing, budget allocation, and creative iteration.

 
4. Lead Generation & Funnel Optimization
Custom lead generation funnels were developed to convert traffic into qualified opportunities. This included landing page development, form optimization, call tracking, and conversion rate optimization. Bryant Digital continuously refined funnel performance using data and insights to increase lead volume while maintaining or improving quality.

 
5. Go-To-Market Strategy & Ongoing Growth Support
Bryant Digital served as Convert Solar’s long-term marketing and growth partner, supporting go-to-market strategy, channel expansion, and geographic growth. This included strategic planning, performance reporting, and ongoing optimization across all marketing efforts. The partnership extended beyond execution to include strategic guidance on scaling operations, marketing infrastructure, and long-term growth planning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant, sustained growth across revenue, lead generation, and marketing efficiency.

Revenue Growth: Convert Solar scaled from approximately $2M in annual revenue to over $65M within four years, demonstrating the impact of a scalable go-to-market strategy and full-funnel performance marketing.

Lead Generation at Scale: Bryant Digital built and optimized multi-channel lead generation systems that consistently delivered high volumes of qualified inbound leads, enabling rapid geographic expansion and sales team growth without sacrificing lead quality.
Improved Cost Efficiency: Through ongoing ad optimization, funnel testing, and attribution tracking, cost per lead was significantly reduced over time, while lead quality and close rates improved.

Stronger Conversion Performance: Website redesigns, landing page optimization, and CRM-driven follow-up workflows increased conversion rates across the funnel, from first touch to booked appointments and closed sales.

Scalable Marketing Infrastructure: CRM integration and reporting enabled accurate lead attribution, faster response times, and data-driven decision making, allowing marketing and sales teams to scale operations efficiently.

Long-Term Growth Stability: The systems put in place supported sustained growth year over year, positioning Convert Solar for continued expansion beyond the initial launch phase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bryant Digital’s project management was highly organized and reliable throughout the engagement. They set clear timelines, priorities, and deliverables, and consistently delivered work on time or ahead of schedule. Even as the scope evolved with our growth, they stayed proactive in planning and execution.

Their team was very responsive to our needs and quick to adapt. Whether it was adjusting campaigns, launching new markets, or refining lead generation workflows, they moved fast and communicated clearly. We always knew what was being worked on, why it mattered, and what the next steps were.

What stood out most was their ability to operate as an extension of our internal team. They didn’t just wait for instructions — they anticipated challenges, brought strategic recommendations, and took ownership of execution. As our business scaled, they scaled with us, maintaining consistency, accountability, and performance.

Overall, Bryant Digital made complex marketing initiatives feel manageable and well-executed, which was critical to sustaining long-term growth.

What was your primary form of communication with Bryant Digital?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most about Bryant Digital was their ability to combine high-level strategy with hands-on execution. They didn’t just give recommendations — they built, launched, optimized, and owned results across every part of our marketing.

They took the time to deeply understand our business, sales process, and growth goals, then designed systems that actually scaled with us. From high-impact web design and CRM infrastructure to ongoing ads and full-funnel performance marketing, everything was connected and intentional.

What really set them apart was the long-term partnership mindset. They weren’t focused on short-term wins or vanity metrics. They cared about sustainable growth, lead quality, and building marketing infrastructure that would support the business for years. As we grew, they grew with us, continuously adapting strategy, tools, and execution to meet new challenges.

It felt less like working with a typical agency and more like having a true growth partner invested in the success of the business.

Are there any areas for improvement or something Bryant Digital could have done differently?

Nothing comes to mind; they have been an amazing partner,