Bronte

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Manager of Torqit

Describe what your company does in a single sentence.

Torqit is a leading Australian manufacturer of high-performance 4WD and towing upgrades, specialising in exhaust systems, power modules, pedal torques, and long-range fuel tanks. Engineered for power, efficiency, and durability, Torqit's products are designed and built in Australia to handle the toughest conditions.

With a focus on innovation and performance, Torqit supports drivers, adventurers, and tradespeople by enhancing vehicle capability, towing confidence, and fuel economy. Our national dealer network and expert technical support ensure a seamless upgrade experience from install to performance on the road.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Update website and improve functionality
• Increase Purchase Rate
• Improve CX

SOLUTION

How did you find Bronte?

Other

Why did you select Bronte over others?

Other

How many teammates from Bronte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bronte provides ongoing web development and technical support services for Torqit, ensuring the website remains functional, up to date, and aligned with business needs. Their scope includes plugin maintenance, platform updates, page creation, design adjustments, and integration of new content or features as required.

Key responsibilities include:

Performing regular plugin and platform updates to maintain site security and performance
Implementing new landing pages and site sections, including product and promotional pages
Supporting the integration of third-party tools and web-based programs (e.g., CRM forms, booking tools)

Making design and layout adjustments to improve user experience and functionality
Troubleshooting and resolving technical issues affecting site performance or accessibility
Collaborating with the Torqit team to ensure site content reflects current marketing and product priorities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website Stability:
The website remains functional, secure, and up to date, with minimal downtime or disruptions.
Timely Page Deployment:
New pages and updates are delivered within agreed timeframes, supporting marketing and product priorities.
System & Plugin Updates:
Regular updates to website plugins and systems are completed to maintain performance and security.
Technical Issue Resolution:
Website issues are identified and resolved promptly, minimising impact on users and internal operations.
Design & Functionality Enhancements:
Design updates and feature integrations improve user experience and align with Torqit’s evolving brand and business goals.
Successful Integrations:
Third-party tools, tracking systems, and forms are integrated and tested to function correctly across devices.
Clear Communication & Reporting:
Work completed, pending items, and recommendations are clearly communicated to Torqit on an ongoing basis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Vidar has been a standout experience. As Torqit's account manager, he consistently ensures our digital projects stay on track, no matter the complexity or scale. Vidar brings a proactive and solutions-focused approach, always identifying areas where we can improve and optimise our digital services and promotional capabilities.

His clear communication, strategic thinking, and attention to detail have been instrumental in lifting our performance across platforms. Whether it's aligning resources or fine-tuning campaign delivery, Vidar has proven to be both reliable and insightful.

We value his ongoing commitment to helping Torqit grow and look forward to continuing our strong working relationship.

What was your primary form of communication with Bronte?

Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their communication.

Are there any areas for improvement or something Bronte could have done differently?

none to list

BACKGROUND

Please describe your company and position.

I am the General Manager of Destination Cambridge

Describe what your company does in a single sentence.

We are the tourism promotion organisation for Cambridge and operate the Cambridge visitor centre.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Create and manage our visitor enquiry website

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

Close to my geographic location

How many teammates from Bronte were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing potential visitors information is vital to a destination's credibility and ability to attract visitors to spend more time in your region, thus offering great economic benefit to the region.  The website is a key factor in that decision.  It was important it was succinct, visual and easy to navigate through. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website visitors have continued to grow year on year.  Reaching more and more potential visitors continues to be our focus and we have just added some software suggested by Bronte that should help us determine what our visitors are searching for on our website.  Recently we have noted a longer time on the site which hopefully is a sign that they are finding the information relevant and rich.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time.  Staff member would come and visit and we would complete a lot more than if we were trying to do it remotely.  When one is a non it person and the other is sometimes things can get lost in translation so I appreciated the face to face ability to solve issues and work on better processes for our website.

What was your primary form of communication with Bronte?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All layers of skills are available in this company.

Are there any areas for improvement or something Bronte could have done differently?

I only have one point of contact and sometimes feel nervous if he is not available who my next go to would be.

BACKGROUND

Please describe your company and position.

 I am the Owner of an advertising & marketing company 

Describe what your company does in a single sentence.

Online travel blog

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Make our website more user friendly

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bronte were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Have been in touch with the team at Bronte multiple times in the last year to help with website optimisation and general questions on how to improve my website. Key deliverables have ranged from increasing website speed to coding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in website speed and capabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is always available to help, and replied promptly, even with the smaller concerns.

What was your primary form of communication with Bronte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great team, really knowledgable and helpful in all things web.

Are there any areas for improvement or something Bronte could have done differently?

Nope.

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of Virscient Ltd

Describe what your company does in a single sentence.

Wireless connectivity consultancy, including PCB design, firmware development and radio frequency engineering,

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Technical support
• web page design
• a safe pair of hands for when I break things

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

• Close to my geographic location
• Pricing fit our budget
• Quality people

How many teammates from Bronte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hosting, page design, tech support, migration, guidance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site stability, peace of mind and increased traffic to key pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vidur and Sam are both great project managers, they are quick to respond and provided indepth information when required

What was your primary form of communication with Bronte?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are responsive and cost-effective.

Are there any areas for improvement or something Bronte could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Artistic Director of a physical theater company

Describe what your company does in a single sentence.

New Zealand's leading physical theatre company making original devised productions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Build new website

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Brontë built a complex website and e-commerce site based off a design created by a brand agency. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website Brontë developed realised the scope and vision of the design. It is easy to use for our team. The e-commerce site is easy to use for our team and customers and has revolutionized our sales. Brontë are very approachable to support us if and when we need. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brontë were communicative, delivered on time, and kept us up to date with how it was going. They continue to be very approachable. 

What was your primary form of communication with Bronte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was clear and they were incredibly approachable. 

Are there any areas for improvement or something Bronte could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Director of Turn It Over

Describe what your company does in a single sentence.

We do mechanical restoration of classic vehicles and vintage items, and we offer garden advice and consultation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Build our website

SOLUTION

How did you find Bronte?

Online Search

Why did you select Bronte over others?

Good value for cost

How many teammates from Bronte were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to build a professional, simple website to showcase our core offering.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a beautiful, professional website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fabulous!

What was your primary form of communication with Bronte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vidur worked quickly and was responsive and helpful at all times. Their work was excellent, and they provided valuable advice at each step in the process.

Are there any areas for improvement or something Bronte could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director Marketing of Photonics Company. 

Describe what your company does in a single sentence.

Test and measurement instrumentation manufacturer for the photonics industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Build website to support rebrand
• Ongoing website support

SOLUTION

How did you find Bronte?

Online Search

Why did you select Bronte over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Bronte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build website to support rebrand, using front end designs from our branding agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website was built on time (with very tight deadlines), to a very high-standard. Ongoing support and additional development has also been fantastic. Our website is critical to building credibility with our future customers from the first impression.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, all deadlines met. Bronte are always very quick to respond to email and support requests.

What was your primary form of communication with Bronte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bronte has integrity and sticks to their word and commitments. Can trust the team to get the job done. 

Are there any areas for improvement or something Bronte could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Administrator of a recreation company 

Describe what your company does in a single sentence.

Construct and maintain walking and cycling trails

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Website update

SOLUTION

How did you find Bronte?

Already using

Why did you select Bronte over others?

Referred to me

How many teammates from Bronte were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have noticed that people are having difficulty locating our survey link at the bottom of our website. To address this, we wanted to place it in a more prominent position. Moving from the bottom of the page to the top to become more easily located.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Survey link moved from bottom of page to top - to become more easily accesible to users which will encourage more users to complete the survey

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emailed Vidur before the Christmas break to discuss  what we were after and what would best work.

First day back at work on the 6th Jan - Vidur contacted and we confirmed what was to be done and was completed before lunchtime. I'm super happy with Bronte's response and delivery.

What was your primary form of communication with Bronte?

Email or Messaging App

What did you find most impressive or unique about this company?

Vidur - always responds to any email enquiry/request I have in a great timely manner and is always great to deal with

Are there any areas for improvement or something Bronte could have done differently?

None that i am aware of

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of an education company 

Describe what your company does in a single sentence.

We provide training courses and career development for individuals as well as organisations and government entities from all over the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Reskin our website to improve customer experience

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

• Pricing fit our budget
• Referred to me

How many teammates from Bronte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main goal of the project was to deliver a comprehensive reskinning of our website, aligning design with user-centric principles and ensuring that essential information is prominently and easily accessible. The key deliverable was a fully functional, responsive website that matches the design provided. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functional, responsive website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Asana to manage the tasks and set the deadlines. The team delivered items on time. 

What was your primary form of communication with Bronte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project was urgent and the team managed to quickly allocate the necessary resources and meet all the deadlines. 

Are there any areas for improvement or something Bronte could have done differently?

No, everything went pretty smoothly on their end.

BACKGROUND

Please describe your company and position.

I am the owner of True womans fitness

Describe what your company does in a single sentence.

GYM

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bronte to accomplish?

• Build/maintain website

SOLUTION

How did you find Bronte?

Referral

Why did you select Bronte over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I'm impressed by Bronte's great customer service and fast delivery of projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt. 

What was your primary form of communication with Bronte?

Email or Messaging App

Are there any areas for improvement or something Bronte could have done differently?

no