BRIGHTSCOUT

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of an other industry company

Describe what your company does in a single sentence.

We're a security automation copilot that generates automated workflows to handle repetitive tasks or enforce security policies – simply by typing a prompt.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brightscout Inc. to accomplish?

• Product UI/UX definition and design
• Brand look/feel upleveling/evolving
• Website UI/UX and visual design

SOLUTION

How did you find Brightscout Inc.?

Referral

Why did you select Brightscout Inc. over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brightscout Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrightScout has been working with both the Product side of the house as well as with my team, Marketing for several months now. The team drove the strategy, design, and dev work for our entire site, soup to nuts. The team has a strong grasp of b2b and e-commerce customer journeys, as well as the conversion experiences and pages that anchor these journeys.

On top of that, this amazing team has been helping us evolve our brand identity overall, and then cascading that look/feel down throughout our component libraries in the product as well as on the marketing site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Traffic to site
2. Conversions on site
3. Product trials
4. Product reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Partnering with BrightScout is refreshing, as they really are like a full-service staff aug injection. They were always available to monitor for performance and rollback any downtime issues too.

What was your primary form of communication with Brightscout Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand B2B SaaS needs from the product side and the GTM side is impressive. They are business-minded and creative, all-in-one.

Are there any areas for improvement or something Brightscout Inc. could have done differently?

no

BACKGROUND

Please describe your company and your position there.

Tallywell is a digital health app -built upon AI & ML- to empower individuals and families to influence their health habits and wellness activities. As Head of Engineering, I'm responsible for defining the strategy and approach to design, plan and implement the desired solution.

I develop the vision supporting the projected solution and implement this vision through execution into the desired product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brightscout Inc., and what were your goals?

We faced difficulties translating our product vision into a coherent brand and product.

SOLUTION

How did you select this vendor and what were the deciding factors?

After considering many true innovators in both the US and Europe, Brightscout emerged as a clear favorite. With glowing testimonials from former clients and an extensive portfolio of impressive projects under its belt, it was evident that Brightscout had what it takes to bring our ambitious applications concept into reality.

Having experience on swift development and being located in Austin, TX was a big plus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the ambition to bring tallywell's vision into reality, Brightscout set out on a project mission: designing an iconic brand identity and building tailored tech experiences - a website, as well as an Apple Watch app.

After spending a couple of months crafting the perfect branding concept, their team focused on software development; soon enough we had crafted together something minimalistic yet powerful that matched our expectations.

How many people from the vendor's team worked with you, and what were their positions?

Our project was supported with a dynamic, diverse team of five professionals (at least) that had everything we needed to move our idea forward - from the organization and leadership provided by the Project Manager to expert Scrum guidance, Branding expertise with UI/UX design genius and a Senior Swift Developer plus Voice-of-Customer insight.

It truly was an all cylinders kind of situation!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This effort resulted in an awesome Brandbook for tallywell and the source code of a quality app ready for App Store submission.

Describe their project management style, including communication tools and timeliness.

The project management approach was organized and goal-orientated, with a week-by-week outlook and regular status calls. Areas of progress were kept on track through quick conversations held as needed via Slack or email for more formal communication.

What did you find most impressive or unique about this company?

Working with the team at Brightscout has been an incredibly inspiring experience. I had the opportunity to meet amazingly skilled people who are always open to collaboration and innovative ideas.

Are there any areas for improvement or something they could have done differently?

Despite our best efforts, the challenge of combining components for integration with Apple Watch app left us in a tricky spot. Unfortunately, certain limitations were overlooked until it was too late - if only we had spotted them sooner!

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of The Difference, where we believe the right talk at the right time can make all the difference. We’re a low-friction, low-cost therapy company; we provide same-day therapy sessions by phone. People don’t need an appointment or health insurance when they log in.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightscout Inc.?

When we started the project, we needed a partner to design the dashboard and the UX/UI. Specifically, we needed to create a seamless and intuitive UX for both sides of our marketplace.

SOLUTION

What was the scope of their involvement?

Brightscout Inc. has been with us throughout the project’s evolutions. They’ve done our sales deck and our internal dashboard and updated our visual brand identity and website. In particular, they’ve worked on UX/UI design and some frontend development.

When we first connected, the team built everything entirely from scratch. Somebody had done the outward-facing pages, and Brightscout Inc. focused on the UX once the user logged in. Afterward, they did an update to our brand strategy. They used our old illustrations and repurposed them to make them more cohesive.

The platform is built using Toolio, WordPress, Okta, Stripe, and React. It allows users to choose what they want to talk about instead of choosing a therapist. If they like the therapist they land on, they can upgrade to choose them as their primary therapist. Ultimately, it’s a matchmaking platform where the user can try many therapists and get same-day relief. On the therapists’ side, they can also try lots of clients and build up their caseload, so it’s a double-side marketplace in mental health care.

What is the team composition?

We work directly with Charles (Creative Director & Co-Founder), Maximiliano (Managing Partner), and a product lead.

How did you come to work with Brightscout Inc.?

We initially connected with Charles through Gigster, our development partner. Gigster allows talented engineers in big companies to take gigs on the side based on their interests. They posted the brief to their engineers, so Charles chose us to work with them. In the end, it was the perfect fit, so we were lucky.

How much have you invested with them?

We’ve spent $10,000–$15,000 this year, but it’s been $30,000–$35,000 over the years.

What is the status of this engagement?

We started working with Brightscout Inc. in June 2020, and our relationship is ongoing. We’ll probably do a new design brief and work with them again next year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve polished up ourselves, which is a huge lift. As a more mature organization, we feel more confident about sending our sales deck to our most significant lead with the new design from Brightscout Inc. What we had before was trash, so being able to put us out there in a premium way has been very valuable.

Our website has also improved. We currently have a simple, quick-scroll site with only four pages. Brightscout Inc. has fleshed the website out into a more meaningful enterprise product.

How did Brightscout Inc. perform from a project management standpoint?

They stay on budget and on time. We now have a retainer because some of the one-off jobs were out of our budget, but Brightscout Inc. generally wants to help small businesses and startups. Moreover, they’re good at scoping and setting expectations. In fact, we’ve been surprised at how quickly they can turn around something.

They’re also great at working across teams, which has helped keep the costs down. All in all, everybody is on the same page and tracking the timeline. Additionally, we do weekly check-ins and use Slack and Figma to communicate.

What did you find most impressive about them?

They’re good at seeking out feedback. When they first delivered the website, we didn’t love it. We talked about it for an hour, and they knocked it out of the park the next time. When we worked with freelancers, they just tried to push us off without delivering what we wanted. On the other hand, Brightscout Inc. wants to complete the job and make us happy. They hold themselves to a high standard of professionalism.

Are there any areas they could improve?

No, we’re very satisfied with them.

Do you have any advice for potential customers?

Overcommunicate, and don’t hold back with your ideas. They really listen to all of them, and the team is great at synthesizing and prioritizing.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager in a B2B SaaS company who provides a live reporting platform and a stock market gamification to media and news outlets

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brightscout Inc.?

Our website was very outdated - from the content to its navigation to the used colors. We were in urgent need of a new website that resonated with whom we wanted to be and who we wanted to become in the future.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor because of their past experience with other technology and financial clients, and because we had a good interpersonal connection with the people we talked to.

Describe the project in detail and walk through the stages of the project.

We collaborated closely with the brightscout team to define our brand identity and vision. After a series of moodboards and discussions, we agreed on the visual style and path to take.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4-6 people from the team, including project manager, designers and developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In our experience with two former new websites, the projects were always delayed. The team worked hard and delivered on time, it was really great that things were going so smoothly with Brightscout and that they had everything covered, from SEO to hosting site. They thought of everything.

How effective was the workflow between your team and theirs?

We had a dedicated slack channel to keep the discussion ongoing and a weekly catchup meeting

What did you find most impressive or unique about this company?

Strong creativity and solution-orientation. Sometimes it was hard to give input or directions on visuals or illustrations. The team was very creative and took whatever input we gave and made something grand out of it.

Are there any areas for improvement or something they could have done differently?

No, it was really great working with the team.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of a social networking app called Grouped. It's designed to help leaders create communities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightscout Inc.?

We needed someone to develop a logo for our app and a Stylescape for our brand.

SOLUTION

What was the scope of their involvement?

Brightscout Inc. first created various logo variations for us. First, they sent us a form to fill out to help them learn more about us and our messaging and target audience. We also jumped in a call to discuss what we were trying to accomplish. 

The Brightscout Inc. team then proceeded to deliver a logo that combined the letter G and the shape of a palm.

After they delivered our logo, we tasked them to create a Stylescape, which was a collage of assets that featured our logo colors, shapes, and so on. We gave them some guidelines, and they proceeded to design the Stylescape.

Once everything was delivered, the Brightscout Inc. team then showed us how to use Figma.

What is the team composition?

We worked with three people. Charles (Senior Product Designer) oversaw the whole project, while Sava (Senior Brand Identity Designer) created the logo. 

We also worked with Cate (Account Manager), who was in charge of organizing Zoom calls and gathering our requirements. 

How did you come to work with Brightscout Inc.?

Another vendor we were working with recommended Brightscout Inc. to us. They were partner agencies, so we didn’t have to go through another hiring process.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

The project lasted from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Brightscout Inc. produced high-quality designs — they nailed everything on the first try. The logo, in particular, was beautiful. It was based on a simple shape, but it truly captured our mission of bringing people together. 

Meanwhile, the Stylescape was very useful and guided us as we created our branding, web design, and apps. We were able to utilize their content to create our own visuals.

How did Brightscout Inc. perform from a project management standpoint?

Their project management was excellent. To communicate, we primarily used Slack. We also had weekly calls where they presented their work and gathered feedback from us. Whenever we had issues, they would give us a call no matter what time it was. 

Overall, Brightscout Inc. was very flexible to our needs. We were able to renegotiate their original quote by removing a few deliverables from the package.

What did you find most impressive about them?

Their talents were definitely impressive. Out of all their competitors, Brightscout Inc. is the most skilled in creating digital assets. We also appreciated that they tailored their deliverables to our target market.

Another great thing about them was their willingness to teach us how to use Figma to create some of the visuals ourselves.

Are there any areas they could improve?

The team took over and handled the entire project for us, but we would’ve preferred to be more involved in the process. They could’ve done a better job of following our directions, too.

Do you have any advice for potential customers?

Have a mood board ready so you can give them the necessary guidance to help them nail it on the first try. Brightscout Inc. is very much worth the investment.

BACKGROUND

Introduce your business and what you do there.

I am the Design Director at Vervent, a company in the financial services industry. Vervent provides advanced loan and lease servicing, backup servicing, eVault solutions, managed services, and credit card servicing to help companies accelerate business and ensure compliance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BRIGHTSCOUT?

We needed to convert a website from Wix to Webflow and have it built in a way that our development team at Vervent could work with and make edits in the future.

SOLUTION

What was the scope of their involvement?

BRIGHTSCOUT converted a Wix website to Webflow, building from our existing live website and delivering a final product in our Webflow environment. They also made some minor design updates and migrated the content to our Webflow account.

How did you find BRIGHTSCOUT?

We had worked with BRIGHTSCOUT on a previous project.

Why did you choose BRIGHTSCOUT over other options you considered?

Their pricing fit our budget and they were a great culture fit for our team.

What is the status of this engagement?

The project started in May 2026 and ended in July 2026.

How many teammates from BRIGHTSCOUT were assigned to your project?

There were 2-5 people from BRIGHTSCOUT assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received a fully converted website in a timely manner. The build was well executed, as confirmed by our internal testing.

What was your primary form of communication with BRIGHTSCOUT?

We primarily communicated through virtual meetings and email or messaging apps.

How did BRIGHTSCOUT perform from a project management standpoint?

They delivered on time and managed the project effectively.

What did you find most impressive about them?

They were quick, friendly, organized, and really easy to work with.

Are there any areas they could improve?

No, there is nothing I would suggest for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing communications manager of a company that provides scalable intelligent transportation systems (ITS) that enhance mobility and efficiency for public transportation operators and riders across various transit modes worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BRIGHTSCOUT?

We needed to rebrand our growing global company.

SOLUTION

What was the scope of their involvement?

BRIGHTSCOUT handled the complete rebrand. They were responsible for brand research and identification, brand messaging, brand guidelines, template library, style tiles, visual assets, and motion design.

What is the team composition?

We worked with an impressive and full team from BRIGHTSCOUT.

How did you come to work with BRIGHTSCOUT?

We found them through an online search. We chose them because their portfolio impressed us, we liked their style of work and communication, and their pricing fit our budget.

What is the status of this engagement?

We worked together from November 2025– March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BRIGHTSCOUT delivered all the required deliverables.

How did BRIGHTSCOUT perform from a project management standpoint?

BRIGHTSCOUT always delivered on time. They were always professional and had great follow-up. We communicated via virtual meetings, emails, and Slack.

What did you find most impressive about them?

BRIGHTSCOUT dedicated a lot of time and resources to understanding our brand, customers, and problems deeply. They took feedback graciously, communicated clearly, and delivered an end result that we were proud of. 

Are there any areas they could improve?

There’s nothing they could have done better.

BACKGROUND

Please describe your company and position.

I am the SVP of Markting of Qualtyics

Describe what your company does in a single sentence.

Qualytics is an augmented data quality platform for enterprise organizations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BRIGHTSCOUT to accomplish?

• New visual identiy
• Refreshed website

SOLUTION

How did you find BRIGHTSCOUT?

Referral

Why did you select BRIGHTSCOUT over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BRIGHTSCOUT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used Brightscout for a rebranding and website overhaul. Brightscout excelled in creating a bold, modern brand and a motion-forward site, addressing our need to convey product strength and enterprise credibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They created a bold, unique brand for us that aligns with our enterprise capabilities. I appreciate how they ensured that our positioning was clear and focused on outcomes. The team is very talented and helped us build a cohesive, scalable brand system. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered items on time and we hit our launch date. They were always responsive to our needs and willing to pivot if something wasn't working

What was your primary form of communication with BRIGHTSCOUT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design talent and fresh ideas they brought to the table around visual identity

Are there any areas for improvement or something BRIGHTSCOUT could have done differently?

We had to do the heavy lifting on the copywriting side, so I think that's an area of improvement for them

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Digilant

Describe what your company does in a single sentence.

Digilant is media planning and buying partner for small to medium sized advertisers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brightscout to accomplish?

• Website redesign

SOLUTION

How did you find Brightscout?

Referral

Why did you select Brightscout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Brightscout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrightScout help us take our old website and completely rebuild by working with us and our designer. They were amazing at take Figma files and making our design come to live. They redid our entire site — from our homepage and service pages to our channel pages and blog. They've helped us redirect our pages to ensure the correct digital experiemce. They truly brought out design to life. BrightScout was incredibly responsive, helpful, and organized. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched on time! BrightScout kept meeting the milestones that we needed to meet, when we needed to meet them, which allowed us to launch on the date that we had intended.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BrightScout delivered everything on time. They were very response and helpful. Whenever clarification was needed, they made sure to connect with our team to ensure they met our expectations.

What was your primary form of communication with Brightscout?

Virtual Meeting

What did you find most impressive or unique about this company?

I found it impressive that the team was able to meet our needs and do so in a timely manner. They were so easy to work with and incredibly helpful. Even at the 11th hour, when we needed small tweaks, they were there with us making it possible.

Are there any areas for improvement or something Brightscout could have done differently?

I have no feedback in this area.