Brainvire

BACKGROUND

Could you provide a brief description of your company and your role?

We’re an investment company that focuses on financial transactions for large institutions. We provide financial services and investment products for clients. My role with the company is to handle all technology needs related to our core competencies. We’re involving a lot more technology than most traditional firms in this field. 

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were trying to address?

The challenge was to build, launch, and maintain a product that we can use to introduce our investment products to our customers as well as update information about those investment products over time.

SOLUTION

Could you describe the scope of the project?

The project involves architecture, design, and development of software using a PHP framework called Symfony. The experience has been great. They also host and manage a staging environment where we do integration testing. They’re also responsible for all functional units and integration testing of the software development.

Brainvire Infotech manages the entire life cycle. I function in the role of the release manager. I am responsible for taking anything that they have and pushing it out to production. They are also responsible for administration and operations of my IT [information technology] environment for this particular application.

How did you select Brainvire Infotech as your solution partner?

I knew I wanted to use Symfony and PHP. I went through a number of various different forums and communities. I have a lot of experience with vendor selection. I found Brainvire through those means and compared them against four or five competitors around their processes, how do they do development, and services offered. I was looking for a one-stop shop covering everything that I described.

Could you provide a sense of the size of this initiative in monetary terms or work-hour figure?

I have between one and three resources working for me at any given time. That’s about $35,000 to $40,000 per year.

Is this ongoing or are there any plans to stop the engagement?

I don’t have any plans to stop.

How long have you worked with them?

Around 13 or 14 months.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they’ve delivered?

We have launched our product and we have won substantial business. The amount of investment that’s under management has grown substantially, I would say the amount has doubled since we’ve launched this product. It’s been very positive. Brainvire is one critical piece of our success. In part, they’ve enabled us with the technology and with the product, but our company executed it. We asked them to build something and they built it and, as a result of them giving us what we wanted, we’ve been successful.

How well do you think Brainvire Infotech performed overall?

Overall, it’s been positive. I haven’t second-guessed my decision. We’ve gone through a couple of different team members so far, primarily because people grow in their career and they get promoted, so new people get added to the project. Transitions were a little rocky to begin with. But, it worked itself out. I thought it was handled well when I brought up issues. Resolutions to those issues are pretty good and I can escalate all the way to the CEO. The CEO travels quite a bit. When he comes to the U.S., he’s always willing to do meetings on a quarterly basis, just check the status.

In terms of what else I might need going forward, it seems like they would be able to address my needs If I need to add several developers overnight, they have a bench of people that they can offer clients.

When working with Brainvire Infotech, is there anything you’d consider unique or special about their approach or development methodology that distinguishes them from other vendors you’ve used?

It’s hard to say what’s unique about them given that I’ve seen so much, and I’ve seen everything that they have elsewhere. Maybe the unique piece is that they have it all together.

Responsiveness, chain of command, tasks, and tracking software for the sprints and the organization of all the tasks that I give them is in place. All of these important elements are built into their process, they just expose an application to me to populate for them so they can do their planning and execute. Having all of that together and having a pretty solid process around how to communicate, how they engage, and how they deliver is very useful.

In retrospect, are there areas that you think they could improve on or that you would do differently?

We should have added more requirements up front. A lot of what they built is exactly what we asked for. We asked for something quick, we wanted to go to market fast. I wanted to be set up well, but automated test leads weren’t our primary focus when we first started.

Three months ago, we embarked on a project to add some automated test cases and user tests to make sure the system doesn’t have bugs. That’s something that nobody wants to do in the initial phase. Now, we’re feeling the pain of that, so I probably would have changed that process.

BACKGROUND

[The client runs an import and export business that relies heavily on technology. Brainvire Infotech has been working with the client for the past five years developing systems to improve the client's business.] 

OPPORTUNITY / CHALLENGE

What's the main goal when you engage with Brainvire Infotech?

Well, usually what I do is I start with an idea, and then I submit a request. Something like, “I've got this new platform I'd like to build,” or “I have a client that contacts me and would like to build a platform.” So, I'll engage Brainvire then, and we'll define the project, do a scope of work document, make sure that's all lined out, and then we'll do some visualization with the graphics department, which is the best I've ever seen in India as far as visualizing what the site needs to look and feel like. Then, we  put together a contract on each individual platform and go to town.

SOLUTION

What technologies do they develop in for you?

Apple and Android; then, on the website, everything's been customized. PHP from the ground up. Then, they've done Microsoft projects. I haven't run into anything that they couldn't do, but I haven't asked them to do anything outside of that.

Are you satisfied with all the work they've done?

Yes. I love them.

RESULTS & FEEDBACK

Is there anything that you find to be unique or special compared to other developers or consultants that you've worked with?

Yes. I used to have my own in-house chief technology officer about engineers that worked for me. But, the thing that I've found about Brainvire is that each time I do a project, I get a project manager. That project manager is my single point of contact, and he speaks great English. He's always available for me on Skype whenever I need him. My hours are their hours. There was a project we worked on called Touch Bike. It was a PayPal system that we built. There were a couple of times when we were doing a shared server and the server had gone down. We couldn't access the demo, and I remember calling Brainvire in the middle of the night saying, ”We've got to get this up in 10 minutes. I'm sitting here in the boardroom, and these guys can't see the demo.” Sure enough, in 10 minutes, it was up and running. You just don't see that anywhere else.

That is pretty impressive.

Then, he pulls the guys out of bed. They work on holidays if they have to. I’m a difficult guy to work for, too, so it says something that they're still with me because if they tick me off, I would have fired them a long time ago.

Is there anything that you think they can improve upon?

I don't have any complaints right now because I don't sit back and look at where things may be improved on because we're just always going. I don't see any areas where they can improve. I think they're always improving. They probably sit back and analyze conversations and other stuff but from my end. I mean, they do everything I ask them to do and, if they can't figure it out, they'll fly a guy here to sit with me for a week. So, that’s something that I really appreciate.

BACKGROUND

Please describe your company and position.

I am an executive at NexSource Power Inc.

Describe what your company does in a single sentence.

Oil and Gas Electrical and Insutrumentation Services, Generator Sales and Rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Website Redevelopment and Modernization
• Search Engine Optimization

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• Good value for cost
• Referred to me

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website redevelopment, web design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved website funcionality and presentation, search engine opptimizaiton.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were consistent and professional.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cost effective and quality of work.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Language barrier at times.

BACKGROUND

Please describe your company and position.

I am the CEO of Latino Alzheimer’s and Memory Disorders Alliance (LAMDA)

Describe what your company does in a single sentence.

Community Health Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Clear communication
• Efficient
• Develop an ODOO program that fits our needs

SOLUTION

How did you find Brainvire Infotech Inc?

Online Search

Why did you select Brainvire Infotech Inc over others?

• High ratings
• Good value for cost

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brainvire offered Odoo training, improved existing configurations, and provided suggestions to enhance Odoo workflows based on the client's business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brainvire team are just GREAT! they were always answer all the questions. Succesful services!!! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were doing a GREAT job!

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very efficient!

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Not improvement needs.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a Catholic media company

Describe what your company does in a single sentence.

Catholic Media

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Complete Conclave Site on time

SOLUTION

How did you find Brainvire Infotech Inc?

Online Search

Why did you select Brainvire Infotech Inc over others?

• Good value for cost
• Previous working experience

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fully developed and styled landing page with supporting media and text content
Smoke Watch modal with real-time updates
Functional ActiveCampaign integration for forms, tagging, and automations
Custom Articles page with templated post layout
Informational pages: Conclave 101 and History of the Conclave
Backend user access and training materials for our staff
Responsive, mobile-friendly build optimized for high traffic during peak events

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Conclave microsite was created to engage listeners during the period of papal transition, offering real-time updates, educational content, and a smoke-watch experience. The key goal was to drive traffic to the site and convert visitors into email subscribers via ActiveCampaign.

Drove significant traffic from our audience to the site.
Captured thousands of new email subscribers through integrated signup forms.
Successfully funneled contacts into ActiveCampaign for ongoing engagement and follow-up campaigns.
Delivered a content-rich platform with tools like smoke watch, Conclave 101, and historical articles.
The project laid the groundwork for future real-time engagement tools tied to Church events.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brainvire demonstrated strong project management throughout the project. They delivered items on time and remained highly responsive to our evolving needs. Given the sudden passing of the Pope, the timeline accelerated significantly, and Brainvire adapted quickly meeting tight deadlines and ensuring that each feature, including the landing page, smoke watch tool, and ActiveCampaign integration, was launched on schedule.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility and responsiveness were critical to the project’s success during a time-sensitive and high-visibility moment.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Overall, Brainvire’s project management was effective. While there were a few communication gaps early on, they responded promptly once these were highlighted and made adjustments to ensure smoother communication moving forward. They delivered items on time and were responsive to our needs, particularly when the project timeline accelerated due to the unexpected passing of the Pope. Their ability to adapt under pressure and remain focused on delivery was key to the project’s success.

BACKGROUND

Please describe your company and position.

I am the SEO Specialist of Levata

Describe what your company does in a single sentence.

Sells ID and barcoding equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Improve SEO for our core ID websites

SOLUTION

How did you find Brainvire Infotech Inc?

Other

Why did you select Brainvire Infotech Inc over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Brainvire team has been very helpful in identifying issues to our core ecommerce websites that needed fixing. This includes crawling and indexing issues, 404 pages, canonical tagging, sitemaps, robots.txt and other technical and content related problems. Our contact, Arpin, has been helpful in finding the problems and communicating them to our team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen a decrease in technical related issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver everything on time and are very responsive to our questions or other inquiries.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are diligent, responsive, and consistent.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

I think perhaps one main dashboard where all our outstanding tasks to be completed are kept as well as everything esle that has been done. 

BACKGROUND

Please describe your company and position.

I am an executive of Okapius Inc

Describe what your company does in a single sentence.

Hardware design and development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Software and Application development for us

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Brainvire Infotech Inc were assigned to this project?

More than 20

Describe the scope of work in detail. Please include a summary of key deliverables.

Software design and development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good project's performance against planned goals and objectives.

Brainvire's team provides data to support informed decisions about resource allocation, scope changes, and other project-related matters

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver items on time and respond quickly. to our needs

What was your primary form of communication with Brainvire Infotech Inc?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Well organised and well structured

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

We are pleased with what we are seeing now

BACKGROUND

Please describe your company and position.

 I am the CRO / CIO of an other industries company 

Describe what your company does in a single sentence.

Founded in 2006, our company is the largest processor and broker of used gaylord totes and shipping boxes in North America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Rebrand our website

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Provided upfront, no obligation mock up

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To develop a new brand voice to adapt to our evolving business. New website, forms, structure, and a consolidated product page with variants.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New website that properly communicates with the world who we are and what we do.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely communicative all along the way. They worked through scope changes with grace as well.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment to good decision making, ability to push back when they believed strongly in alternative solutions, and ability to generate beautiful graphics.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Been more clear upfront about the process, road map, expected timelines, and what parts are done at what stages. It wasn't a big problem, but could have made things a bit smoother.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of TentandTable.com, LLC

Describe what your company does in a single sentence.

We sell commercial grade party and event rental supplies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• SEO

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ongoing technical SEO
• SEO content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Organic Site Traffic
• SERP
• Conversion Rate
• Page Views

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Items are delivered on time. 
• Brainvire team is highly responsive through Jira and during weekly conference calls. 

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The service we receive from Brainvire Infotech Inc is quick and accurate. They help us "connect the dots" with our dev team (also Brainvire.)

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Nothing major to improve from an SEO perspective

BACKGROUND

Please describe your company and position.

I am the Owner of Center Target Firearms

Describe what your company does in a single sentence.

We are a firearm and accessories retailer brick and mortar and ecommerce. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Increase our web traffic

SOLUTION

How did you find Brainvire Infotech Inc?

Trade Show

Why did you select Brainvire Infotech Inc over others?

Good value for cost

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company was essentially starting at ground zero as far as SEO. Web traffic is the focus of our project. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We only have 2 months of data but are seeing great progress so far. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is on their game. They work hard, are friendly and professional, and meet everything they say they will do.

What was your primary form of communication with Brainvire Infotech Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

They have great attention to detail. 

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

I cannot think of any areas of improvement that I could suggest at this time.