Brainvire

BACKGROUND

Please describe your company and position.

I am the Vice President of an ecommerce company

Describe what your company does in a single sentence.

We are a multi-channel ecommerce business selling computer accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Improve stability and performance of our Magento website
• Improve Google PPC marketing ROI

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Brainvire Infotech Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The web development side is responsible for updating and maintaining the overall health and performance our our Magento site. This includes but is not limited to:

• Updating the Magento code based and applying security patches.
• Integrating and updating third party extensions.
• Frontend UX improvements.
• Backend development.
• Creating and maintaining custom modules.
• Fix bugs and errors as they are found.

Our work with Brainvire is ongoing and the list of deliverables is long. Below is a list of some of the larger deliverables:

• Magento base code update from 2.4.3 to 2.4.6.
• Server migration from Magemojo to MGT-Commerce.
• Improving Algolia search functionality with third party extensions and our custom theme.
• Mobile menu and filter/sort UX refresh
• The marketing side is responsible for maintaining all aspects our google performance max campaigns excluding the budget which is set internally.

Deliverables include but are not limited to:

• Ground up campaign restructuring
• Create audience groups
• Added event tracking
• Ongoing and regular analysis and reporting of Google Analytics, audience signals, search terms, etc.
• Optimization of products displayed in feed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For web development; We saw significant stability improvements after server migration while reducing hardware requirements and overall hosting costs. When pushing the 2.4.6 magento update from 2.4.3 to live we saw a near seamless transition which is a significant improvement from our last 2 developers prior to Brainvire. Everything was performing as expected with only 1 or 2 minor fixes needed.

For the most part every task we have assigned Brainvire's magento development team with has been completed as expected, on time, and within budget with little to no rework. For PPC; ROI on ad spend improved significantly from the campaign restructuring within weeks. Conversion increased by 100% while reducing conversion cost by 30%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Both project managers for web development and PPC are extremely responsive and willing to fulfill any special requests we ask of them. For the most part all projects are finished on time unless unforeseen circumstances complicate the task.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The CEO is very friendly and strives to build solid relationships with his clients. We are not a large client but he still takes the time to meet in person when he is in town. Their partnership-building philosophy flows down to the entire team, which makes us feel like we matter.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

The only area we feel Brainvire needs some improvement on is in SEO. We have spent years doing our own SEO and often find we are capable of producing better content than they are. That said, we operate in a very niche industry and are experts in our field. It would take someone on Brainvire's team to really take the time to learn about the products we sell before their content would be as good as our is internally.

BACKGROUND

Please describe your company and position.

I am the CIO of Axis Interactive

Describe what your company does in a single sentence.

We build Mobile Software Platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Make Sound Strategic Decisions in the Mobile Space
• Provide Mobile Development Resources to Deliver our Mobile Platform.
• Partner with us to get a new Mobile Platform to Market

SOLUTION

How did you find Brainvire Infotech Inc?

Referral

Why did you select Brainvire Infotech Inc over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Brainvire Infotech Inc were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a development company to partner with us to get a concept from green field to market in a short period of time to leverage a gap in the marketplace. Brainvire assisted with the overall Mobile Strategy, the Mobile Architecture, and the Delivery of the Mobile Platform. The platform consisted of an IOS and Android Mobile App, Web Admin Portal, and a full stack AWS Cloud backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The delivery of the mobile platform on time, with quality, and on budget. They were very accommodating and easy to work with throughout the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive to any issues or concerns we had. They moved quickly to address and correct any concerns. They were an active part of our team and essentially an extension of our company.

What was your primary form of communication with Brainvire Infotech Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I've worked with a large number of off-shore companies in the past 27 years. Brainvire is the best off-shore company I have ever worked with in the past. They really do have their act together, and they perform better than many of the on-shore teams I have partnered with as well.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

The biggest challenge with BV or any off-shore company to the US is the time difference and how we deal with it. Our only challenges were related to the 9.5 hour difference in time and getting support later in the day US time. This was not a major problem, and if we felt it was I believe BV would do their best to accommodate our needs by shifting work schedules.

BACKGROUND

Introduce your business and what you do there.

I am the founder and director of Mysoundx, a hearing aid manufacturer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We hired Brainvire Infotech Inc for mobile app development. 

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc is developing two separate apps for iOS and Android. They’ve created a login and registration page and introduction screens that include animations. The app can control the volume of the hearing aids, turn on noise cancellation, and a user can choose between different listening environments. Brainvire Infotech Inc has also created a navigation bar on the home page to go to other parts of the application. 

They’ve created a content page with information about hearing loss, including blogs and videos. The app is integrated with SHOEBOX, a third-party solution for taking a hearing test. Users can connect with audiologists via WhatsApp based on the hearing test results. 

What is the team composition?

We work with 3–4 people, including a project manager, technical head, and engineers. We also speak with Maharshi (VP) occasionally. 

How did you come to work with Brainvire Infotech Inc?

I’ve known about Brainvire Infotech Inc for a while and have had positive experiences working with them before. Based on those experiences, we decided to bring them in for this project. 

How much have you invested with them?

We’ve spent around $40,000. 

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve received positive feedback about the UX/UI design and have been happy with their work. 

How did Brainvire Infotech Inc perform from a project management standpoint?

They deliver on time and effectively scope out projects. We typically communicate via WhatsApp and email; their team is highly responsive to anything we need. 

What did you find most impressive about them?

The team is detail-oriented and organized in their approach. They are professional and communicative. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

If you’re thinking about using their services, you should. You won’t be able to find a better development company than Brainvire Infotech Inc. 

BACKGROUND

Please describe your company and position.

I am the Product and Project Head of Werkt LLC

Describe what your company does in a single sentence.

A small, boutique design studio dedicated to providing online solutions for the leading provider of online K-12 education in the U.S.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Make targeted enhancements to UX/UI of company website
• Increase rate of site visits to conversions (school enrollments)
• Implement enhancements using AEM (affordable AEM expertise is hard to find)

SOLUTION

How did you find Brainvire Infotech Inc?

• Online Search
• Clutch Site

Why did you select Brainvire Infotech Inc over others?

• High ratings
• Good value for cost
• Excellent company presentation during vendor evaluation

How many teammates from Brainvire Infotech Inc were assigned to this project?

10-20

Describe the scope of work in detail. Please include a summary of key deliverables.

Make targeted enhancements to a 600-page AEM marketing website, including new header, new meganav menu, 16 designed pages, a handful of new pages, and clone of the predecessor website with the new header/menu added and launched under a new url. Work on an aggressive timeline to be ready in the spring, in advance of the company's summer enrollment season.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Demonstrated increase in key website metrics (tracked by A/B testing):

• page visits per session
• leads per visitor
• school applications per lead
• enrollments per lead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initial launch deadline was missed, after which Brainvire increased their team size with strong additional talent & worked weekends for a month to meet the follow-on deadline.

What was your primary form of communication with Brainvire Infotech Inc?

Virtual Meeting

What did you find most impressive or unique about this company?

Brainvire's hard work and dedication to do whatever it takes to achieve our client's success was easily their most impressive trait. They gave us a very strong engineering lead who worked tirelessly and selflessly to meet our goals, and the long hours and persistence of their engineers and QA got us over the hump.

Brainvire's client-facing executives, including CEO Chinta, were always accessible and made a special effort to meet us face-to-face on multiple occasions over the duration of the project.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

I would encourage Brainvire - especially their project management, as an eager-to-please Indian contractor serving large, embattled, fast-moving U.S. clients - to be more proactive in making recommendations, asking questions, providing guidance, and brainstorming solutions. Over the course of our project, our Brainvire team exhibited these valuable behaviors more and more.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at a firearms products retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed help with SEO and digital marketing.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc has been enhancing our SEO rankings with link-building and Google Business Profile tasks. In addition, they handle our social media marketing for Facebook, Twitter, and Instagram. In addition, they've developed our Bing site and take care of posting questions on Reddit and Quora and creating content.

What is the team composition?

I mainly work with Brainvire Infotech Inc's digital marketing team lead, but four people from their team are on the calls.

How did you come to work with Brainvire Infotech Inc?

Someone referred Brainvire Infotech Inc to me.

How much have you invested with them?

So far, we've spent $60,000 with them.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we started working with Brainvire Infotech Inc, we've noticed an increase in web clicks. In addition, our SEO rankings have increased.

• Overall Revenue from Organic Search/Google improved by 12.34%
• Overall Revenue from Organic Search/Bing improved by 5.92%
• Overall Revenue from Referrals improved by 23.70%
• Overall Referral traffic improved by 4.76%

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc's team meets deadlines and stays on budget. In addition, they make suggestions to us based on their expertise. Regarding tools and communication, we use Google Meet, Google Sheets, and email.

What did you find most impressive about them?

The sheer volume of things Brainvire Infotech Inc accomplishes in a small time frame is impressive. They always stay on task.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Brainvire Infotech Inc is very proactive as long as you stay on top of the tasks you must do. Don't slow them down, and you'll be fine.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) eCommerce

Describe what your company does in a single sentence.

An AI-driven platform enabling commercial real estate landlords and tenants to transact independently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?

• Provide Architectual guidance for performance and scale
• Improve User Interface design to delight customers
• Web and Mobile Development Services to meet aggressive launch goals

SOLUTION

How did you find Brainvire Infotech Inc?

Online Search

Why did you select Brainvire Infotech Inc over others?

• High ratings
• Good value for cost
• Company values aligned

What was the size of Brainvire Infotech Inc’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enhance the User Interface for our Web and Mobile interfaces and develop a large set of enhancements to transform our business model and better monetize the platform. Changes included featured items, stripe integration, ChatGPT integration, user signup flow, barcode scanning, data analysis and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Brainvire was sensitive to our time tables and managed deliverables to meet deadlines. They delivered a large set of enhancements with high quality delivery. Much better than other vendors.

What was your primary form of communication with Brainvire Infotech Inc?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to needs and were able to quickly adapt to feedback. They communicated well to align when scope started to increase beyond expected plans. Their meetings with customers were efficient and able to understand complex set of requirements. They managed well to tight, fixed budgets.

What did you find most impressive or unique about this company?

Leaderships caring about my project and partnership to make sure concerns are met and business outcomes are achieved. I also think their User Interface designers are better than other teams. Technical teams are efficient not letting roadblocks slow down overall progress.

Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?

Not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CPO at a startup that offers an electric rideshare mobile application within areas with a high population density. Our app allows residents and guests to rent sustainable electric vehicles, including cars, bicycles, and scooters. Users can rent vehicles by the minute or through scheduled periods.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We had previously worked with another development company, but it wasn’t a successful engagement. I needed assistance to develop our app’s MVP.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc has helped us develop our Android and iOS apps’ MVP, and they’re currently working on the second version of our app. They work as our external development team.

We had a base code developed by a previous company, but it wasn’t adequate. We needed a dynamic code since we’re a startup in the scale and growth process. Brainvire Infotech Inc has corrected the coding on the native app and our admin panel for third-party partners. They’ve realized a lot of backend development for our platform to grow. 

Brainvire Infotech Inc has developed different facets for both the project’s hardware and software pieces. They use Angular for front- and backend development and work with dashboards and databases.

Moreover, Brainvire Infotech Inc has developed new core features required to change the code structure. Our platform consists of software and hardware. Brainvire Infotech Inc has developed features that require a connection through an API with hardware or software components and integrated into our vehicles as needed. 

Brainvire Infotech Inc has integrated third-party hardware components into our vehicles. For instance, we use a Telematics hardware piece to gather data about our vehicles and drivers. This piece allows us to represent this data in our app, and we can monitor different aspects, including our vehicles’ location, if drivers wear seatbelts, or if they stop harshly or drive fast. 

Brainvire Infotech Inc has also helped us with data analysis tasks related to our energy charge cycles in stations. Their knowledge and skill set is an integral part of the project. 

What is the team composition?

I mostly work with a team of 5–7 teammates from Brainvire Infotech Inc, including their product manager,  two frontend developers, a system QA, and an Angular backend developer.

How did you come to work with Brainvire Infotech Inc?

We were working with another agency and weren’t happy with their work. The code structure was unacceptable, we had communication gaps, and they missed deadlines. 

When we started looking for a different service provider, we knew we wanted an offshore agency with a local reach in case we needed on-site assistance and for R&D tasks. We looked for alternative companies for three months and contacted six firms globally. Then, we narrowed our selection to three companies based on their experience, team, and pricing.

We chose Brainvire Infotech Inc because of their previous experience in our industry. We also interviewed their team and felt they were a good fit. 

How much have you invested with them?

We’ve invested around $150,000 with Brainvire Infotech Inc.

What is the status of this engagement?

We started working with Brainvire Infotech Inc in October 2021, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We developed the proof of concept (POC) with the first development company we worked with. However, we never got to successfully launch our product to the market. Brainvire Infotech Inc has developed an MVP that we can use to engage with partners and potential investors. Our biggest success is having a functioning app that can actually manage the expectation of what our POC was supposed to be. 

Brainvire Infotech Inc has completed the MVP in 5–6 months, whereas the previous company couldn’t develop a functioning product in a year and a half, which was the duration of our engagement. 

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc meets deadlines and stays on budget. We have a monthly budget according to the hours they dedicate to our project. Brainvire Infotech Inc is really good with time and project management. They explain to us how our budget is spent and deliver our expectations.

Moreover, Brainvire Infotech Inc meets deadlines and delivers work in a timely manner. We collaborate daily on Jira and communicate through Slack, which has allowed us to eliminate the communication gap we had with the previous company. 

We have daily stand-ups and weekly sprint planning meetings through Google Meet. Brainvire Infotech Inc’s team has active communication and prioritizes our project, which is another advantage of working with a team that doesn’t rotate. 

What did you find most impressive about them?

I’m most impressed with Brainvire Infotech Inc’s ability to think past the development process. They’ve assisted us greatly in our thought process and discovery phase to identify improvement areas in our product management. Brainvire Infotech Inc has been a great development partner, challenging our thinking to develop a better product.

Are there any areas they could improve?

Every relationship comes with a challenge, and our biggest challenge with Brainvire Infotech Inc has been the timezone difference and the language barrier. However, I’m aware this isn’t something they can change. We have excellent communication despite the time difference, and they’re quick in resolving issues.

Moreover, another improvement aspect for Brainvire Infotech Inc is that, on some occasions, they could take more time to understand a task before jumping into it. They’re usually quick to deliver and very engaged with doing a good job. However, taking a step back to fully understand the task could help alleviate some of those extra hours we sometimes use.

Do you have any advice for potential customers?

I recommend planning your project properly before approaching Brainvire Infotech Inc. Communication is key, and as long as you have a good communication structure, you’ll have a successful relationship with Brainvire Infotech Inc. 

BACKGROUND

Please describe your company and your position there.

I'm the CIO for BMA International who is a leading apparel, footwear and home retail chain across GCC region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We had our custom-developed modules developed by inhouse teams over a decade with not much documentation. Brainvire team helped us to consolidate the same and transform the same into Angular frontend. The improvisations hereon would be ongoing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral and compared them with other 2 vendors. We wanted a result oriented partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• To revamp the current technology stack which is current in ASP.NET to a .NET Core with proposed frontend in-line technology Angular JS 11
• Design and development of new UI/UX
• Develop the system to support multilingual support in English and Arabic only
• The ability of the system to integrate with the existing supporting systems and their database which are of WMS, ERP (Oracle System), Data Warehouse, POS and RT-WEB database
• Ability of the Application to facilitate the accessibility using Mobile Devices for limited modules from the outside network
• The application should manage roles and permission as per the Active Directory role assignments and will be accessible using the current AD login facility

How many people from the vendor's team worked with you, and what were their positions?

There were 16 member team. 1 Delivery head, 1 Tech lead, 2 Business Analyst, 4 .Net Developers, 4 Angular JS 11 Developer, 2 Design UX / UI , 2 QA Testers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is coming up with the desired objective and we are able to revamp our decade old system successfully.

Describe their project management style, including communication tools and timeliness.

Project management was good and team was available all through the project.

What did you find most impressive or unique about this company?

Brainvire Infotech Inc is attentive and flexible with our users' demands which otherwise could have an impact on cost and time. However, in the interest of goal completion the company was flexible.

Are there any areas for improvement or something they could have done differently?

Testing need to be more vigorous

BACKGROUND

Please describe your company and your position there.

I'm global on-premise executive, working in digital marketing and online and offline activations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We hired Brainvire to develop and implement SEO strategy for our new website

SOLUTION

How did you select this vendor and what were the deciding factors?

Brainvire has been successfully working with our mother company AIR global and got a recommendation from digital team for their quality services and competitive pricing plans

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We've set the business goals that we are planning to achieve before we started the project, Brainvire gave their full support and input on implementing best digital practices within restricted (tobacco) industry. As paid advertising isn't allowed in UAE, Brainvire found solutions for organic development and implemented several campaigns throughout the period

How many people from the vendor's team worked with you, and what were their positions?

They assigned 1 account manager and 5 supporting executives to work on the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site has been growing traffic and it's a little early to judge, yet we noticed that we started receiving more traffic

Describe their project management style, including communication tools and timeliness.

We had a weekly updates including a Teams calls, frequent email communications and Whatsapp communications whenever it was required. They did everything to respond to pressing matters within timeframe

What did you find most impressive or unique about this company?

I was impressed with the level of professionalism and responsibility. One important point to mention was the team was very supportive and full of initiatives and always tried to propose new ideas for our website

Are there any areas for improvement or something they could have done differently?

All is great, really!

BACKGROUND

Please describe your company and your position there.

I am the COO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We deal with multi channel sales of products like sales via call centre, E commerce, walk in Customers in Brick & Mortar stores, Aggregators and also in Shop in Shop models. These products are also sold from various inventory locations and the list of SKU and variants are very high. We wanted an ERP to manage our stock, operation flow and syncing all channels under one roof.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were told about Brainvire via some reference. They seemed to understand the problem correctly and shared various options to choose as a solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Based on our meetings and understanding a SRS document was made. Regular updates were provided and queries raised it not clear. Odoo platform was used.

How many people from the vendor's team worked with you, and what were their positions?

A project Manager was the POC, however there were additional 3-4 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been able to organise the business flow better.

Describe their project management style, including communication tools and timeliness.

There were weekly stand ups and we were updated weekly. In case of delays we were updated

What did you find most impressive or unique about this company?

Very well behaved staff. They were patient enough to understand the business flow.

Are there any areas for improvement or something they could have done differently?

The setting up of expectations could have been better.