Boldare

BACKGROUND

Please describe your company and position.

I am the Director Digital Engineering of Maxeon Solar Technologies

Describe what your company does in a single sentence.

Maxeon is a solar technology leader that designs, manufactures, and sells high-efficiency solar panels and renewable energy solutions, operating in 100 countries with over 35 years of experience, and we are on a mission to improve user experience and make third-party installers feel like business partners through new digital products and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Boldare to accomplish?

We hired Boldare to augment and enhance our product development team with experienced engineers and designers who could bring industry expertise to expand Maxeon's digital portfolio.

SOLUTION

How did you find Boldare?

• Online Search
• Referral

Why did you select Boldare over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Boldare were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a partner who could support our development efforts with top-tier talent, as we are very focused on improving the digital experience for both our end-users and third-party installers. We needed a partner who could easily provide us with software developers and designers who could join our teams quickly and bring value from the very first day.

Boldare has been fantastic when it comes to technology, and we're very happy with the skills of their development team. Everyone who joined us has been highly skilled and has a strong background in similar products. We work closely with Boldare’s Tech Lead, who is actively involved in our development plans, making sure our technical goals are met efficiently and effectively. This teamwork has greatly improved our project results, showing Boldare’s dedication to technical excellence.

Speaking of UX and design, Boldare’s experts have consistently shown great reliability and quality. Their work is always well-organized, and their senior UX designer often suggests valuable improvements that meet our project needs and boost efficiency. They collaborate closely with our UX team, including our Head of Design, creating a positive working relationship. 

What I appreciate most is their ability to balance creativity with practicality, delivering not only beautiful designs but also supporting them with solid user research, making our products well-received by users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Boldare team has played a big part in our success by consistently helping us reach our goals. They were crucial in delivering our app, which lets homeowners monitor solar energy production and consumption, and helps third-party installers navigate the installation process. Additionally, the Boldare team helped create a custom API and helped us integrate with third-party services, making our offerings even better.

From a design perspective, our app is not only modern and visually appealing but also backed by solid user research. We aim to provide an outstanding user experience, making our entire ecosystem user-centered and the best on the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team that Boldare provided was almost entirely self-organized. They work with Scrum, so the teams are quite proactive with a self-starter approach. The team was able to adjust their work to the scope and understood the vision behind the product very well. Communication between the Product Owner and the team was really good.

What was your primary form of communication with Boldare?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re very strong technically, not only in software engineering but also in UX and UI design. I felt that Boldare is always up-to-date with our feedback, working hard to meet our expectations and listening to what we are saying. They offer plenty of opportunities to provide feedback, including one-on-one meetings, technical checks, and feedback sessions. I feel that my opinions and observations matter and that the team will adjust their actions based on our feedback.

Are there any areas for improvement or something Boldare could have done differently?

We experienced some miscommunication issues at the beginning of the collaboration, but they were effectively addressed after sharing feedback.

BACKGROUND

Please describe your company and position.

I am the SVP of R&D of DTiQ

Describe what your company does in a single sentence.

DTIQ is globally recognized for its intelligent video surveillance and loss prevention services, primarily serving the hospitality, retail, and convenience store sectors. Their solutions include audits that are designed to detect and prevent employee-related fraud, thereby safeguarding against financial losses. In addition to fraud detection, DTIQ's systems play a crucial role in enhancing employee engagement. 
By monitoring performance and ensuring adherence to company policies, they contribute to improved customer service quality. Moreover, their services are vital in elevating the overall customer experience, as they ensure employees follow best practices, which in turn fosters customer loyalty. DTIQ is also instrumental in helping businesses maintain their brand standards, thereby preserving the consistency and integrity of their public image. 
With over two decades of experience in the industry, DTIQ manages over 8 million customer interactions daily and protects assets worth trillions of dollars. Their extensive client base of more than 45,000 businesses includes renowned names like McDonald’s, Adidas, and Burger King, emphasizing DTIQ’s key role in facilitating efficient operations and sustaining positive brand images for businesses in their targeted industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Boldare to accomplish?

• Optimize the audit process and operational decision-making with a custom audit platform
• Assistance in product discovery
• Enabling faster deployment cycles on web apps development

SOLUTION

How did you find Boldare?

• Online Search
• Referral

Why did you select Boldare over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Boldare were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes design and development of a web application used for creating and managing Audits for B2B clients (restaurants, convenience store and retailers). Boldare, apart from development, is also responsible for creation of product strategy deployment of the app. On top of that, Boldare assists DTIQ in process improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increment of functionality, that is ready for use after each sprint is completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Boldare’s project management is thorough and professional. Scrum Master actively acts to remove impediments while the team works in a self-organizational manner, taking responsibility for the success of the product. Most of the iterations have been on time, up to date.

What was your primary form of communication with Boldare?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

It is hard to say what is the most impressive because Boldare provides high quality services in many areas. The quality of the development is very high, and this is the most crucial skill you would expect from such a company. However, I find their communication skills as well as process proficiency very impressive as well. I appreciate their business approach that goes far beyond software development services.

Are there any areas for improvement or something Boldare could have done differently?

There is not much that comes to my mind but maybe the rotation in the team could have been a little smaller.

BACKGROUND

Please describe your company and position.

I am the Head of Digital Communication of a Catholic nonprofit.

Describe what your company does in a single sentence.

International headquarters of a Catholic nonprofit organisation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Boldare to accomplish?

• Revamp a website to launch a report
• Create an incident tracker

SOLUTION

How did you find Boldare?

Referral

Why did you select Boldare over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Very good first impression in our introduction meeting

How many teammates from Boldare were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Completely revamp the website of a bianually publication, organise the collection and input of data to this website and present the report in a more digital-friendly manner. Create a tool to track all incidents against religious freedom around the world. 

• Religious Freedom Report Website
• Website's Content Management Tool Incident Tracker

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• An improved website delivered according to our requirements and schedule with a better UI/UX design than previous report editions. 
• An user-friendly content management tool connected to the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time from their side. They always listened to our team and tried their best to accommodate our needs.

What was your primary form of communication with Boldare?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work process, starting with their product discovery workshop, their organisational and time-management skills, especially during meetings. Their ability to understand our needs and find suitable solutions. Their work ethic and their willingness to deliver the best result possible.

Are there any areas for improvement or something Boldare could have done differently?

Be even bolder and offer a website solution for this specific product that would requite us to improve our main website (where this website is hosted) as well.

BACKGROUND

Please describe your company and your position there.

I am the Director of Engineering at Kaspien, Inc., a premier third-party seller and marketplace services agency. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Boldare, and what were your goals?

We hired Boldare to provide product strategy, design and custom cloud development in collaboration with our internal product and development teams. Our goal was to refine our product vision and growth strategy, and to rebuild a key software application that was critical to our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our company had a previous relationship with Boldare from an earlier successful project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Boldare held in depth discovery sessions with our business leads to understand our business model, goals and priorities. They then laid out several options and recommendations and worked with us to select the ideal option that met our business objectives.

They set up an agile scrum team that worked in tandem with other existing scrum teams. They brought in top skilled staff that worked with our internal employees, laid out a backlog, and began demonstrating and delivering work to our stakeholders.

This project was based on Typescript and React JS and was built on an AWS serverless lambda architecture.

How many people from the vendor's team worked with you, and what were their positions?

The Boldare team included an architect, a number of product strategists, a scrum master, a designer, 4 software developers and an automated test developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application Boldare built with us met all of our requirements, was built on a cutting edge architecture, and exceeded all of our performance and security goals. 

Describe their project management style, including communication tools and timeliness.

The project was conducted as an agile scrum project with 2 week sprints and the full scrum experience. The project lasted 3 quarters from Initial discovery and visioning to project completion. Boldare used Jira to manage the work and roadmaps, Teams for communication, and Mural for collaboration sessions. 

What did you find most impressive or unique about this company?

What is amazing about Boldare is the combination of their experience, expertize and amazing personalities. They were excellent to work with, they introduced new cutting edge processes and tools, and they delivered world class results for us in both process, code and automated testing. 

Are there any areas for improvement or something they could have done differently?

I can't think of anything the Boldare team could have done better than what we experienced. I can't wait for the next opportunity to work with them. 

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and co-founder of Museum TUI Group, a travel company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boldare?

Our company was focusing on merging two different companies, and we needed their team to bring one of our new user products to life.

SOLUTION

What was the scope of their involvement?

Boldare has developed a custom web-based system to automate our internal processes. They've developed its frontend, and our team has taken over the UI/UX design pipeline. Additionally, Boldare has devised functionalities that allow our sales representatives to promote our offerings among potential customers.

We've recently launched the product, and Bodare's team continues to ensure its efficacy through bug fixes and update implementation.

What is the team composition?

We've worked with about 10 resources from their team.

How did you come to work with Boldare?

I attended some of the conferences that Boldare previously organized, and I wasn't a stranger to the high-quality work they produced. I made a mental note to approach them if we ever had development needs, so I didn't hesitate to contact their CEO when this project was finalized.

How much have you invested with them?

We've spent $500,000 so far.

What is the status of this engagement?

Our ongoing engagement started in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We continue to receive positive feedback for Boldare's high-quality deliverables. They've produced a robust system that has significantly improved our processes, and we're looking forward to achieving more milestones through this platform.

How did Boldare perform from a project management standpoint?

Our internal team is in charge of project management.

What did you find most impressive about them?

Boldare delivers results that meet our standards and expectations.

Are there any areas they could improve?

No, there’s nothing I’ll have them improve.

Do you have any advice for potential customers?

Don't hesitate to entrust your end-to-end development needs to Boldare's team.

BACKGROUND

Please describe your company and your position there.

We are one of the biggest cloud communication services providers in Mena and we support our customers to get the Omnichannel experience to rich their communications with their end customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Boldare, and what were your goals?

We hired Boldare to extend our engineering capabilities and support us drive values quicker to our market. Boldare engineers are some of the top-notch engineers I worked with. they are professional and you would learn a lot from them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for the best vendors to work with, Shortlisted 5 of them then chose Boldare based after we interviewed the engineers as they were much experienced and closer to what we are looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to walk through our objectives. then we merged Boldare's engineers with our engineers and we worked as multiple teams to deliver fast our objectives.

How many people from the vendor's team worked with you, and what were their positions?

10-25 Engineers for a couple of years. Back-end, Front-end, DevOps, QA, and Scrum masters.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We revamped one of our core products, Redesigned multiple other products.

Describe their project management style, including communication tools and timeliness.

Boldare is an agile company. Usually Scrum-based projects.

What did you find most impressive or unique about this company?

They cared about our end customers. which is hard to find worldwide.

Are there any areas for improvement or something they could have done differently?

increase the talent pool and improve the time to Hire. On some occasions it took more than 2 months to find resources based on our profiles. to be honest our profiles were a bit different than Normal as we were considering only Senior engineers

BACKGROUND

Please describe your company and your position there.

Company is providing service (Both digital and non digital) to the Food Industry. I'm the CTO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Boldare?

Product Prototyping for a web application.

What were your goals for this project?

Explore the functionalities and design of a potential new feature of an existing SaaS Solution and validate the proposed solution internally.

SOLUTION

How did you select Boldare?

We discussed with multiple companies including Boldare which shared with us a meaninful, pragmatic and focused on adding value process for our project.

Describe the project in detail.

The projet was about investigating brand new features in our Saas solution. I brought the basic concepts, domain understanding and main primary objectives as an input. Boldare challenged the various proposals and ideas while onboarding more of our company teammates in order to focus the prototyping process on identifying the added value for the costumers and proposing adapted UX solution. The final delivrable was a clicable prototype.

What was the team composition?

On the Boldare team, two product designers and a scrum master participated to the project. This option was really appreciated because it helped the whole team identify 'the best options' for many scenarios.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I can mention two main outcomes which are lead generation and move from prototyping to real implementation.

How effective was the workflow between your team and theirs?

The workflow was really effective with constant communication, well driven and focused meetings and capacity to communicate with a wide variety of profiles (from technical to market)

What did you find most impressive about this company?

We were impressed with their capacity to embrace an unknown domain and challenging the strong assumptions presented. Also, variety of UI/UX proposal and capacity to incorporate new details during the journey was really a plus.

Are there any areas for improvement?

I see nothing that could have been done differently. Relationship, involvment in the project, focus on what matters made the process a success.

BACKGROUND

Please describe your company and your position there.

We are developing a stealth mode MVP in a very competitive markertplace and I am the Director of Digital Projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Boldare, and what were your goals?

We hired Boldare to help us develop the MVP software and to test the market to see if our hypothesis of the painpoint we saw & the way we thought to best address it is accurate.

SOLUTION

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Boldare was incredible from product workshop discovery to final deliverable. They are thoughtful in everything they create, not only in resource usage but especially in making sure that each element of the software aligns with the business goals.

We got a full team working on the project with a scrum master, two product designers, a front end React developer, a back end python developer, and a dev ops engineer.

We were able to build the full MVP in only 1 month with 4 sprints and I felt very lucky to be able to have daily touch bases with the team and weekly scrum events despite our 6 hour time difference.

How many people from the vendor's team worked with you, and what were their positions?

see above.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Being able to have the product designers working in sketch with the prototype really helped us finalize the look& feel as well as workflow and not waste engineering/development hours.

Describe their project management style, including communication tools and timelines.

They are incredibly prompt and use slack for transparent and clear communications. Additionally using Jira to project manage the sprints. The meeting schedule paired with the technology tools make a huge difference.

What did you find most impressive or unique about this company?

Their passion. Their passion to learn our business and business goals plus their passion for their specialty really makes the experience special and fun to be a part of.

Are there any areas for improvement or something they could have done differently?

Nothing. I can't wait to work with them again.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Interstate Data, which offers a mobile navigation app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boldare?

We needed a partner to develop our mobile app.

SOLUTION

What was the scope of their involvement?

From the ground up, they built our mobile app for iOS. While another agency provided the designs, Boldaire completely developed the platform based on our vision. 

What is the team composition?

We've worked with 15–20 people over the last five years.

How did you come to work with Boldare?

As we're entrepreneurs, we don't have a large and wanted to outsource as much work as possible. The company that created the designs suggested that we interview Boldare. Out of five companies, we selected Boldare.

How much have you invested in them?

We’ve spent between $1 million–$5 million on their services.

What is the status of this engagement?

We've worked with them since May 2015, and it’s an ongoing partnership. We launched the app in December 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team built a complex product, which brought innovation to this space. This was unchartered waters. There wasn’t a manual or a competitor to guide them.

While it took some time to build, we're happy with the result. They helped us to bring innovative aspects to the market.

How did Boldare perform from a project management standpoint?

We usually communicate through email. In the last year, we began to use Zoom more than any other channel.

Boldare manages their responsibilities well, and we’re very happy with them. Their ability to meet deadlines is top-notch. They could, however, provide better estimates.

What did you find most impressive about them?

Boldare's creativity stands out. They don’t just build a product; their team adds value throughout the whole process. They believe in what we’re building, which helps.

On the corporate level, it’s been a great work experience. There have been times when they went the extra mile for us and times when we went the extra mile for them. We have a great partnership.

Are there any areas they could improve?

No, not really. They aren’t perfect and neither are we. Every developer could probably provide better estimates. However, it's likely that most projects will exceed the budget or deadline. That is the world in which we live.

This isn't a criticism, just an anecdote. When they provide us with mock-ups, their team occasionally uses language that we don't use.

Do you have any advice for potential customers?

We've worked with 15–20 people from Boldare over the course of five years. It's always nice to change the team composition every now and then to keep the focus sharp. That's true with any development team. Also, it's helpful to work with them on project estimations.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a small startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boldare?

I was looking for a development house to design a prototype for my business. We wanted to develop a limited functionality prototype. 

The idea behind that was to use a prototype to pitch the idea to potential clients and gauge the feedback from the clients.

SOLUTION

What was the scope of their involvement?

In the beginning, we set up two full days for a project discovery workshop where Boldare challenged my ideas, and we designed the whole process flow, user journey, and features that should be included in the prototype phase. 

They used an online development platform called Figma which is quite advanced and eye-catching. They also used an online software called MURAL which is basically like a window where you can put sticky notes.

The prototype is mainly designing and not building the actual software. Initially, they were there to understand the idea and design the concept, and then they handed it over to the designer.

What is the team composition?

In the project discovery phase, there were five teammates from their side. Once they grasped the idea and we moved into the development phase, it went down to three teammates.

How did you come to work with Boldare?

I googled the top 50 developers in the world. Boldare was among the top for building prototypes and MVPs especially for entrepreneurs who wanted to test out an idea which is exactly what I needed.

I wanted to work with a team that understood my situation and understood the startup founder’s mentality, and how to meet their needs. In the first interaction with them, I just knew that they were the ones. Although I got a couple of proposals from different companies in Poland, Boldare was one of the best.

Their proposal and timeline were very competitive, and in terms of the financials, no one beat them. They were also quite responsive when I first reached out and made sure to accommodate all my comments. 

How much have you invested in them?

We spent around $10,000 USD.

What is the status of this engagement?

We worked with them from July–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered the prototype on time. The way I measured the success of the project was when I used their prototype in meetings with potential clients. The feedback I received determined whether the prototype was a success or not. 

9 out of 10 clients just jumped out of their seats, and I am not exaggerating. Boldare did an exceptional job. They were quite familiar with the region and they know we have a large youth population, so they designed the prototype to cater to millennials and younger generations.

How did Boldare perform from a project management standpoint?

Their process was well-laid-out. They adopted a very structured approach using the scrum master approach, and they did a phenomenal job. MURAL helped me when I went back to it a few days or a week later to see what we thought about a certain functionality. It was properly laid out and it was easily accessible to the whole team.  

We had a smaller team and they were quite efficient. The scrum master organized all the meetings and if I had any technical questions, I could just approach the developer right away. It was a flat hierarchy and we are all in the same boat; we are one team. They were quite responsive and incorporated my comments right away. 

We divided all the tasks into subtasks and the subtasks were divided into sprints. Each sprint included a full week of subtasks that needed to be delivered and we met every other day for 15 minutes just to provide feedback. 

By the end of the week, we would have another hour-long call just to review what had been done during that week. We reviewed the deliverables, added our comments, approved the tasks, and then planned for the next subtasks for the following week.

We kept doing this continuously to make sure that we optimized our time and were as efficient as possible. I would see the improvement by the next meeting.

Sometimes we would meet every day or every other day, and by the time we met again, they showed me how they incorporated my comments. They have a quick turnaround period and I really appreciated that because time is money.

I had back-to-back meetings with clients and Boldare was on top of things the whole time. They had a great, solid team, and they listened very carefully to all the comments I had.

We used Slack for comments or questions, or if someone wanted to share a couple of design inspirations. Although they are in Poland and I am in the Middle East, it was almost like we were working at the same table.

What did you find most impressive about them?

Boldare had a good sense of humor, which I liked. Whenever I met with them it didn’t feel like we were doing work. It felt like we were one team, we got things done, and we enjoyed it at the same time. That makes a big difference when working with another team.

Are there any areas they could improve?

No, I have no suggestions. They should continue doing what they are doing.

Do you have any advice for potential customers?

Understand what you want otherwise it will take Boldare a longer time, but it's not because they lack structure or different thoughts. It’s important to save them time by telling them exactly what you want. If you tell them to think about it, draft some ideas and get back to you, it will extend the submission period.