Bluetris Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Head of ICS of a retail company.

Describe what your company does in a single sentence.

The company opened its door to its customer since 1987 and today, operates more than 46 stores nationwide. Over the years, the brand has expanded its range to include electrical, IT and furniture products, as well as complimentary home solutions for a seamless one-stop home shopping experience. Constantly innovating to improve the shopping experience, the company continuously refreshes its stores to optimise the format, layout and merchandise mix.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluetris Technologies Pvt. Ltd. to accomplish?

• At the company, we’ve been on a journey to modernize our retail operations and improve data-driven decision-making across our organization. One of our biggest hurdles was the lack of a centralized and scalable data engineering infrastructure. Our data was scattered across multiple legacy systems, often siloed, poorly structured, and not readily accessible for real-time analytics or operational intelligence. We hired Bluetris Technologies Pvt. Ltd. with a clear goal: to help us revamp our data landscape. Specifically, we needed a solution that could unify and streamline our data pipelines, support advanced analytics, and ultimately give our business leaders access to meaningful insights. Additionally, we were seeking expert guidance in cloud adoption, with a particular focus on Microsoft Azure and scalable data infrastructure.

SOLUTION

How did you find Bluetris Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select Bluetris Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bluetris Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement with Bluetris began with a thorough discovery and assessment phase. They took the time to deeply understand our existing systems, business workflows, and future objectives. This allowed them to propose a solution that wasn’t just technically sound but also aligned with how our organization operates on a day-to-day basis.

Scope of Work & Key Deliverables:

• Data Lake Implementation: Bluetris led the setup of an enterprise-grade Azure Data Lake, providing us with a central repository for structured and unstructured data from our ERP, POS, CRM, and e-commerce platforms.
• ETL Pipeline Development: They built robust and reusable ETL pipelines using Python and Apache Spark, which were deployed and orchestrated within Azure Databricks. These pipelines automated the ingestion, transformation, and aggregation of large volumes of data across various departments.
• Data Modeling and Warehouse Integration: They created curated data models optimized for both operational reporting and analytical workloads, ensuring clean, reliable, and consistent data access.
• Real-time Data Integration: A major win for us was their integration of near real-time data feeds from our in-store POS systems into Azure Data Lake, enabling faster insights on store performance.
• Cloud Consulting & SI: Beyond development, Bluetris provided strategic cloud consulting, helping us set up the right governance, security, and cost-optimization strategies in Azure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation was nothing short of exceptional. For the first time, our teams—from merchandising to customer service—could access unified data dashboards that gave them visibility into customer trends, inventory turnover, and campaign effectiveness. Manual data compilation processes that once took days are now fully automated, delivering insights in minutes.

A particularly impactful use case was our shift to predictive inventory planning. With reliable data at our fingertips, we’ve been able to align stock levels with actual customer demand, reducing overstocking and lost sales due to stockouts.

We’ve also empowered our BI team to build interactive dashboards on top of the structured datasets coming from Databricks, improving operational transparency across our 50+ retail locations in Malaysia.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bluetris operates with a level of professionalism and agility that’s rare to find. Their project managers maintained clear timelines, communicated transparently, and used agile methodologies to prioritize features based on business value. Weekly standups, sprint reviews, and retrospectives helped us stay aligned throughout the project.

They were incredibly responsive to change requests. In one case, when we decided to integrate a new CRM system midway through the project, they reworked the existing ETL flows and adjusted the data models without disrupting the original timeline.

What was your primary form of communication with Bluetris Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really set Bluetris apart was their deep expertise in data engineering and their ability to tailor solutions to our unique business context. They didn’t just deploy tech but translated our business problems into scalable, future-proof architectures.

Their command over tools like Apache Spark, Databricks, and Azure Data Lake was evident throughout the project. We were especially impressed with how they optimized our Spark jobs for performance, reducing data processing time during nightly batch operations.

The team also invested time in knowledge transfer, ensuring our internal IT staff could maintain and extend the platform long after the engagement concluded. This showed a level of commitment to partnership, not just delivery.

Are there any areas for improvement or something Bluetris Technologies Pvt. Ltd. could have done differently?

While our experience was overwhelmingly positive, there were a few instances where documentation delivery lagged slightly behind development. However, once flagged, the Bluetris team quickly course-corrected and even implemented a shared Confluence space for ongoing documentation updates.

BACKGROUND

Please describe your company and position.

 I am the Technology Center Operations Manager of an education company.

Describe what your company does in a single sentence.

The company is located in Hamden and North Haven, Connecticut, less than two hours from New York City and Boston. The company is a suburban campus comprised of 600 acres on three sites enrolling more than 10,000 undergraduate, graduate, law and medicine students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluetris Technologies Pvt. Ltd. to accomplish?

• We engaged Bluetris Technologies Pvt. Ltd. to help us streamline and unify our fragmented student engagement and admissions processes. Multiple departments were operating independently, which made it difficult to track prospective student interactions or provide a seamless experience. Our goals were to: Implement Salesforce Sales and Service Cloud tailored to the higher education context Integrate Salesforce with existing platforms (e.g., SIS, marketing tools) Enable a 360-degree view of student interactions to improve responsiveness and conversions From the first conversation, Bluetris demonstrated both strong technical expertise and a clear understanding of the higher education landscape.

SOLUTION

How did you find Bluetris Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select Bluetris Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bluetris Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bluetris delivered a full-cycle Salesforce implementation, starting with a discovery phase to understand our workflows. The project scope included:

Custom configuration of Sales Cloud for lead management and follow-ups

Service Cloud for handling inquiries via email, phone, and web

Integrations with our student system and email marketing tools

Custom dashboards and reports for various teams

Training and documentation to support user adoption

Post-launch support with regular performance reviews

They continuously refined the solution based on our feedback and often went above and beyond the original scope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation was evident. Our team now operates more efficiently, with faster response times and better coordination. Staff gained real-time access to student data, which improved engagement and decision-making. One specific success story involved a fix for duplicate records during a live admissions cycle—they responded within the hour and resolved it the same day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bluetris’ project management was clear and reliable, using tools like Jira and Confluence. Weekly syncs ensured alignment, and they were responsive even during high-pressure situations.

What was your primary form of communication with Bluetris Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their deep understanding of our domain and genuine commitment to partnership. They adapted to our culture, anticipated issues, and suggested improvements we hadn’t considered. Their approach was proactive, thoughtful, and solution-focused.

Are there any areas for improvement or something Bluetris Technologies Pvt. Ltd. could have done differently?

The only area for growth would be in onboarding non-technical users. A few team members found some advanced Salesforce features initially overwhelming, so a bit more preemptive training could have helped.

BACKGROUND

Please describe your company and your position there.

I'm a Charted Accountant at Singhal Jain & co. I work with clients to help them filing their tax returns and I'm a full time financial advisor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluetris Technologies Pvt. Ltd., and what were your goals?

We hired Bluetris Technologies to design and develop a web based platform through which we can manage our client's data, progress and task. It was a detailed CRM and later Bluetris also developed a React Native Mobile Application for us. Our goal was to reduce our clients efforts to visit our office again and again. After using Bluetris developed platforms our client can login into the App and portal to check their tasks status and data.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched on Google regarding best development team in my area and found out their website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required a platform where we can Manage our clients, Manage our clients payments, Sharing important news, Tasks status and much more. The deliverables were to develop a complete CMS on Web, where Admin can login and create different users as per their roles to handle the tasks smoothly.

Along with this, We also required a Mobile App so that our clients can get direct update. Bluetris delivered exactly what they promised. The complete Web App was developed using Microservices architecture in Node and PHP Yii and Mobile Apps were developed using React Native Technology.

How many people from the vendor's team worked with you, and what were their positions?

I was in contact with Kartik and Kamal at the start of the project as they are co-founders. Later, I was in touch with Jyoti from Web team and Suyash from Mobile Team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project was delivered as per our requirements and delivered on time. The communication could be more clear as there were few requirements which we have to accommodate after the development. Apart from this it was a smooth sail and team was highly technical to integrate all our requirements.

Describe their project management style, including communication tools and timeliness.

They work and support complete AGILE method. They use latest practices and tools like JIRA and daily stand-ups to track the progress of project. Communication was handled by the team efficiently and very smooth. They easily understood the requirements and implemented them in no time.

What did you find most impressive or unique about this company?

Firstly, I loved how flexible they were with our approach. They not only designed and developed the portal but they recommended the best practices to implement any suggestion we have. Secondly, the team is technically proficient. The App was very smooth easily synced with the platform.

Are there any areas for improvement or something they could have done differently?

Apart from every thing that is right about Bluetris, I'll recommend if they can be more available and updates could be more occasional rather than weekly.

BACKGROUND

Please describe your company and position.

I am a Department Manager of Winncom Technologies

Describe what your company does in a single sentence.

The mission of Winncom Technologies is to make your needs our top priority. As new and innovative wireless technologies transform the way we all live and work, Winncom is positioned to lead the way, offering our customers one of the industry’s most notable product portfolios along with our scalable solutions, world-class customer service, and outstanding engineering support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluetris Technologies Pvt. Ltd. to accomplish?

• As a leading telecom solutions provider with a wide global footprint, Winncom Technologies has always emphasized agility, innovation, and efficient customer relationship management. However, as our operations scaled and became more complex, our legacy systems started to fall short in terms of performance, flexibility, and integration capabilities. We needed to develop a custom web-based CRM system tailored to the way we operate — not a one-size-fits-all platform. The solution had to address our unique needs in inventory tracking, multi-tier partner management, performance analytics, and client servicing. In parallel, we required robust DevOps support to maintain a seamless CI/CD pipeline and ensure system stability during rapid deployment phases. This is when we decided to hire Bluetris Technologies Pvt. Ltd. Their reputation in custom software development and cloud consulting made them the ideal partner for such a critical project.

SOLUTION

How did you find Bluetris Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select Bluetris Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bluetris Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the start, Bluetris demonstrated a clear understanding of the challenges and goals we had laid out. We hired a 15-member engineering team from Bluetris — comprising front-end developers, back-end specialists, and DevOps engineers — all of whom were embedded directly into our workflows.

The scope of work included:

• Development of a custom web-based CRM platform designed to handle multi-user access, real-time analytics, lead management, and enterprise-level role permissions.
• Integration with our existing tools such as our inventory systems, client communication channels, and external vendor platforms.
• Establishing a CI/CD pipeline, cloud infrastructure automation using Terraform, and scalable deployment architecture on AWS.
• Ongoing DevOps support to manage deployment, monitoring, incident response, and performance tuning.

What stood out was the hands-on involvement of Bluetris’ founders, Kamal and Kartik. Both provided invaluable consultation, guiding our internal team on best practices, technology choices, and even workflow strategies that had a long-term impact. They worked closely with our internal IT leadership and were always available for high-level discussions when needed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM system delivered by Bluetris significantly enhanced our ability to manage client relationships, track sales activity, and generate dynamic performance reports. It streamlined multiple disjointed processes into one centralized platform, resulting in more cohesive internal collaboration and quicker decision-making across departments.

The DevOps work they delivered brought immediate benefits: faster deployment cycles, better rollback strategies, and real-time monitoring that helped catch and resolve issues before they impacted users. Our system uptime and performance consistency improved notably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bluetris’ project management was highly effective and transparent. We had weekly sprint reviews, detailed status reporting, and daily stand-ups when needed. Communication channels were always open — whether it was Slack, Jira, or Zoom.

They were very responsive to our evolving needs. For instance, halfway through the build, we identified a new requirement involving dynamic report generation and user-based filtering. Bluetris not only accommodated it but worked overtime to ensure it didn’t delay the broader timeline.

What was your primary form of communication with Bluetris Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was Bluetris’ commitment to acting like a true partner rather than a vendor. Kamal and Kartik didn’t just assign developers — they actively collaborated on solution design and long-term scalability planning.

Also, the quality of engineering talent they brought to the table was exceptional. Their front-end developers were meticulous with UI/UX details, while their backend engineers ensured system security, scalability, and API performance were rock-solid.

Their DevOps engineers were another highlight — highly skilled, available around the clock during critical deployments, and very proactive about system health and cost optimization.

Are there any areas for improvement or something Bluetris Technologies Pvt. Ltd. could have done differently?

Nothing to improve as everything is perfect and well iron to our taste

BACKGROUND

Please describe your company and position.

I am the Executive of Rippl

Describe what your company does in a single sentence.

Rippl is transforming dementia care through a pioneering new care model that expands access to specialized dementia care, personalized and proactive care plans, and innovative technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluetris Technologies Pvt. Ltd. to accomplish?

• At Rippl, our mission is to modernize mental health support for seniors and caregivers by delivering empathetic, tech-enabled solutions. As a healthcare provider entering the digital product space, we needed to build a secure, scalable web platform for patient engagement, real-time care team collaboration, and backend clinical data processing. We sought out a partner who could handle both full-stack web development and DevOps infrastructure, capable of meeting the specific needs of a HIPAA-regulated environment, while also being flexible and responsive to our fast-evolving product roadmap. After a rigorous selection process, we hired Bluetris Technologies Pvt. Ltd., bringing on 10 dedicated team members, and I was in direct communication with their project manager, Brajesh Sharma. Our primary goals were to: Launch a secure, responsive web application for clinicians and patients Implement CI/CD pipelines and cloud infrastructure on AWS Integrate various third-party services (e.g., EHR, video conferencing) Ensure long-term maintainability and data protection.

SOLUTION

How did you find Bluetris Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select Bluetris Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bluetris Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bluetris came on board with a full-service team, including front-end and back-end developers, DevOps engineers, QA testers, and a technical architect. From day one, their professionalism and ability to understand the nuances of healthcare technology stood out.
Scope of Work & Deliverables:

• Custom Web Development:

Developed a clinician-facing dashboard for managing patient interactions, notes, and schedules

Built a patient portal with secure login, video consultation capability, and messaging features

Integrated third-party APIs for Electronic Health Records (EHR), authentication, and analytics

Used React.js and Node.js to ensure fast load times and clean UI/UX

• DevOps Infrastructure:

Designed and deployed a Kubernetes-based AWS infrastructure

Set up Terraform scripts for reproducible environments and scalability

Automated build/test/deploy processes with GitLab CI and Jenkins

Implemented end-to-end monitoring and alerting systems using Prometheus and ELK Stack

• Security & Compliance:

Applied data encryption, access logging, and secure audit trails

Conducted regular penetration testing and worked closely with our compliance officer

Documented all infrastructure components with clear handover materials

From weekly sprint planning to real-time support during release days, Bluetris was embedded in our workflows as a seamless extension of our in-house product team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most telling sign of Bluetris’ impact was how quickly we were able to go from an early MVP to a production-ready platform. Some key milestones achieved:

The internal clinical team began using the dashboard after just a few months of dev work

Our first patient cohort successfully used the portal for onboarding and video consultations with zero downtime

The DevOps pipelines enabled us to push critical updates within hours rather than days

Infrastructure costs were optimized through autoscaling, load balancing, and redundant failover setups

In user interviews, our clinicians specifically praised how intuitive and reliable the platform felt — and much of that credit goes to the Bluetris engineering team for the backend logic and smooth deployment practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Brajesh Sharma as the project manager was an excellent experience. He was available during overlapping US hours, and always made sure action items were followed through. The team tracked work in Jira, held regular demos, and documented every release comprehensively. They were extremely receptive to mid-sprint changes, which was crucial for our iterative product development model.

Whenever issues came up — such as an API that wasn’t performing to spec or a design that needed to be rethought for accessibility — they brought it up immediately and offered solutions before we had to ask. That level of initiative made a huge difference.

What was your primary form of communication with Bluetris Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their deep understanding of healthcare-specific compliance and willingness to tailor workflows for our policies stands out.
• A truly agile mindset — not just in their process, but in how they welcomed feedback and adapted quickly
• The technical depth across both frontend and infrastructure, allowing us to avoid juggling multiple vendors
• Their transparency — we always had a clear view into timelines, blockers, and next steps

Are there any areas for improvement or something Bluetris Technologies Pvt. Ltd. could have done differently?

One area where we offered feedback was around user-facing documentation. While their internal technical docs were strong, our non-technical stakeholders found the user manuals a bit sparse early on.

BACKGROUND

Please describe your company and your position there.

I am a project manager in our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluetris Technologies Pvt. Ltd.?

We were looking for a partner in the development of IT solutions who could accompany us over time for the creation of an application intended for medical monitoring. After several exchanges and meetings, we decided to work with Bluetris Technologies.

SOLUTION

How did you select this vendor and what were the deciding factors?

We made a call for tenders on two specialized platforms, following that, we received a dozen offers. Bleutris was one of the 5 retained. Over the course of the various exchanges, it quickly became apparent to us that they had a better understanding of our expectations compared to their competitors. It is quite naturally that our choice fell on this company.

Describe the project in detail and walk through the stages of the project.

Digitizing is a digital health record that stores and secures your health information: treatments, test results, allergies... This electronic system collects, secures and stores patient data. The project was divided into three main parts: The patient area (Completed) The space reserved for professionals (In the process of being finalized 09/22) The space reserved for health centers

How many resources from the vendor's team worked with you, and what were their positions?

We are in direct contact with 4 members of staff. CTO Technical Director Business & HR Manager Analyst Programmer IOS app developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, we cannot at this stage make public information on the progress of our development. This software is based on three interdependent pillars and we are only at stage 2.

How effective was the workflow between your team and theirs?

I think availability is one of the strengths of this company. My dedicated contact is present at all meetings and sincerely seeks solutions to any unforeseen events that we may encounter.

What did you find most impressive or unique about this company?

The team that we have around us is formidable, the members are not limited to the specifications provided for in the specifications, they formulate proposals which are discussed. Their initiative to improve the product is a behavior that we appreciate.

Are there any areas for improvement or something they could have done differently?

The company could organize itself better to reduce production times. For example by recruiting more profiles adapted to the trend of market needs.

BACKGROUND

Please describe your company and your position there.

I am the MD of an international marketing agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluetris Technologies Pvt. Ltd.?

Web build/ development

SOLUTION

How did you select this vendor and what were the deciding factors?

Great attitude, technical excellence

Describe the project in detail and walk through the stages of the project.

E-commerce web deployment, multi lingual

How many resources from the vendor's team worked with you, and what were their positions?

4

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great end product, very happy - great UX, fast and well designed

How effective was the workflow between your team and theirs?

10/10

What did you find most impressive or unique about this company?

We were impressed with thei customer service and technical excellence.

Are there any areas for improvement or something they could have done differently?

No.