BizIQ

BACKGROUND

Introduce your business and what you do there.

I’m the sales and marketing manager for Around the Sound Transportation. We transport the elderly and disabled and do non-emergency medical transportation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BizIQ?

We needed someone to provide us with organic SEO.

SOLUTION

What was the scope of their involvement?

BizIQ has been optimizing our website for the past 5 years through organic SEO, providing us with more opportunities to expand our marketing.

Apart from that, they develop content with our approval and make updates and changes to the site as needed. 

What is the team composition?

We mainly work with Andrew (Social Media Manager), but we’ve worked with around four team members to set up our organic SEO.

How did you come to work with BizIQ?

I’m not sure how we came across BizIQ.

How much have you invested with them?

We’ve invested somewhere between $30,000–$35,000.

What is the status of this engagement?

Our ongoing partnership started in July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The keywords we implemented for our web presence are ranking in the top three search results, and our call inquiries gradually increase each month.

How did BizIQ perform from a project management standpoint?

They perform excellently from a project management perspective, and we typically communicate through phone, Zoom, and email.

What did you find most impressive about them?

Everyone we work with is honest and upfront about the progress of our project, so I’m very impressed with their dedication to improving our company’s marketing efforts — they’re always striving to make us more successful.

Are there any areas they could improve?

I know they’re doing the best they can, but we still need about 30 drivers and five dispatchers for our operations.

Do you have any advice for potential customers?

Just be open and tell them exactly what you want, because they have a lot of experts on their team that can help achieve your goals.

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing Manager for 6 Audiology clinics in Western Washington.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ, and what were your goals?

We are always growing and want to keep up with and build our digital marketing. They are fantastic about always making sure that anything we do helps with our SEO growth from all aspects.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we initially went with BizIQ it was cost, then we went with another company that was specific to Audiology but soon came back because BizIQ knew what they were doing.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They have dug through our existing content, streamlined it to make it more modern and friendly to read without losing our SEO content. They constantly look for areas of growth including keywords that are trending, writing monthly blogs for those keywords, and securing backlinks to other websites.

How many people from the vendor's team worked with you, and what were their positions?

Mainly I work with Andrew who will occasionally bring on colleagues for help with specific requests or to review new strategies.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are ranking at number one on several of our blog posts, our website traffic continues to increase and we have seen a several point increase in our Google rating score.

Describe their project management style, including communication tools and timeliness.

We have been so happy with the communication that we receive. At the end of each time we speak there is an email sent laying out what was discussed and the actions that need to be taken. Products are delivered in a timely manner and if delays happen they are clearly communicated.

What did you find most impressive or unique about this company?

They listen. They know all aspects of the internet and how to work it to our advantage. and how to work it to our advantage, they explain everything in layman's terms with the utmost of patience.

Are there any areas for improvement or something they could have done differently?

I wish that we would have had more success with our PPC campaign as it struggled to get clicks.

BACKGROUND

Please describe your company and your position there.

I am the assistant at a company that distributes lecithin throughout the U.S. and Canada. I assist customers with their orders as well as finding freight and organizing paperwork for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ, and what were your goals?

We hired BIZ IQ to take control over our website in order to gain more customers and have our website pop up more often on search engines. Since hiring BIZ IQ we have had an increase in customers which is a main goal of ours.

SOLUTION

How did you select this vendor and what were the deciding factors?

BIZ IQ was affordable and always helpful to our company. Whether we need them to edit something on our website or if I have a question about a potential spam email, BIZ IQ is always happy and helpful when I need them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Throughout our time working with BIZ IQ, we meet once a month in order to go over how the website is doing. As expected, we have had some decreases in certain keywords but a majority increase in customers asking about our products.BizIQ has helped boost our ratings on search engines, putting us on the top of the list when searching about lecithin. This is major as I have previously stated it has helped us get in touch with more customers through the past year.

How many people from the vendor's team worked with you, and what were their positions?

We mainly communicate with 1 individual who has people under them that help add articles and information onto our website. However, I am unsure of the number of people working under our main contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since working with BIZ IQ we have jumped spots on search engines, working our way to that number 1 position. Again this has significantly helped us in getting in touch with new customers which is our main goal.

Describe their project management style, including communication tools and timeliness.

BIZ IQ always works hard to make sure our needs are met. If I have a question about a new lead from the website, or am having problems even with my personal email, they are happy to help give us the steps to a solution and find out if the new lead is a scam or not. (We have received a scam email from BIZ IQ once saying we stole someone's information, however, BIZ IQ was quick to respond and let me know it was a scam and to not respond)

What did you find most impressive or unique about this company?

Their level of professionalism and quick response time is very important. I have never had to wait a long period of time before hearing back from my BIZ IQ consultant. He is always quick to respond and is very helpful with whatever it is we are asking of him.

Are there any areas for improvement or something they could have done differently?

None that I can think of. BIZ IQ is great with asking how things are going on our end and if we have any ideas to make our website better. They are also good with coming up with ideas to help make our lives easier when it comes to getting leads from customers.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Hoopstarz Academy, a basketball training, skill development, and coaching company for student athletes of all ages and skill levels. We help them reach their full potential through expert instruction and player education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish for Hoopstarz Academy?

We needed BizIQ to create and manage our website.

SOLUTION

What was the scope of their involvement?

BizIQ has handled the development and management of our website. The team has designed the website, provided content, and handled updates.

What is the team composition?

We’ve worked with multiple teammates from BizIQ.

How did you come to work with BizIQ?

We found BizIQ through an online search. We chose them over other options because they had high ratings, and their pricing fit our budget.

What is the status of this engagement?

We started working with BizIQ in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BizIQ’s work has resulted in customer recruiting and growth of our brand name. We’ve seen an increase in new customers, gaining 3–5 new customers a month.

How did BizIQ perform from a project management standpoint?

BizIQ’s project management is good. We communicate via virtual meetings.

What did you find most impressive about them?

BizIQ’s customer service is impressive.

Are there any areas they could improve?

BizIQ could have less rotation of marketing managers.

BACKGROUND

Please describe your company and position.

I'm an executive at NorthCoast Plumbing and Heating

Describe what your company does in a single sentence.

Biz Iq builds and services excellent website for small businesses 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Build me a functional and quality website
• Manage the SEO in an effective way

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Constructed a website that is quality, easy to look at and navigate, effectively managed the SEO so people in my community actually see it and call me, and have been extremely understanding and flexible with pricing for SEO when I became a cancer patient.

Hats off to them and their effective team of professionals 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Progressive growth , website continues to generate leads slowly growing in itself effectiveness as all SEO takes time and effort to work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The have always been excellent especially my point of contact Kasey Klein and her respectful, professional way of communicating and delivering on my needs in a extremely timely fashion.

What was your primary form of communication with BizIQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BizIQ's attention to detail was remarkable.

Are there any areas for improvement or something BizIQ could have done differently?

No

BACKGROUND

Please describe your company and position.

I am an executive of ABC Awards, Inc

Describe what your company does in a single sentence.

We are an awards and labeling company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Get our name out there
• new business
• new areas of business

SOLUTION

How did you find BizIQ?

Referral

Why did you select BizIQ over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BizIQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped pin point the hits on the web page and the area in which we were being searched from. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased our business out side our area and made our hometown folks more aware of

what was going on, and it allowed better communication with customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Did everything asked with professional courtesy and superb coustomer care.

What was your primary form of communication with BizIQ?

Email or Messaging App

What did you find most impressive or unique about this company?

They cared about MY company, even establishing a professional friendship that 

exceeded the norm.

Are there any areas for improvement or something BizIQ could have done differently?

They have an excellent hold of what they are doing. As long as they continue to put the customer first, they will be head and shoulders above the competition.

BACKGROUND

Please describe your company and position.

 I am the CEO of an other industry company 

Describe what your company does in a single sentence.

Commcerial & residential locksmith services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• website services

SOLUTION

How did you find BizIQ?

called me

Why did you select BizIQ over others?

Pricing fit our budget

How many teammates from BizIQ were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Made website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

More calls

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with BizIQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did good

Are there any areas for improvement or something BizIQ could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Manager of AMobileBox

Describe what your company does in a single sentence.

AMobileBox rents and sells shipping containers to meet both residental and commercial customer's portable storage need. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Improve SEO standing
• Increase leads

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

High ratings

How many teammates from BizIQ were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

BizIQ assisted in developing a website incorporating tools to improve our SEO standing and increase leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Statistics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Staff was responsive and communicative.

What was your primary form of communication with BizIQ?

Virtual Meeting

What did you find most impressive or unique about this company?

BizIQ communicated clear objective measures and outcomes.

Are there any areas for improvement or something BizIQ could have done differently?

We would like to have a more robust webmail platform.

BACKGROUND

Please describe your company and position.

I am the Owner of InstruMix

Describe what your company does in a single sentence.

We provide certification for dance and fitness instructors to enhance the lives of seniors through music and movement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Build awareness of the business offerings through SEO

SOLUTION

How did you find BizIQ?

facebook

Why did you select BizIQ over others?

• Great culture fit
• Company values aligned

How many teammates from BizIQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided:

• Customized onsite content
• Offsite backlinks
• Onsite optimizations
• Marketing consultation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased keyword rankings from 2 to 15 in the span of 4 months.
• Increased organic traffic on relevant keywords from 0 to 45/month in 4 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project management was great! 
• Delivery was on time.
• They were very responsive to my needs.

What was your primary form of communication with BizIQ?

Virtual Meeting

What did you find most impressive or unique about this company?

• The level of customer service and availablitiy of my account manager was outstanding.
• BizIQ's work is definitely above and beyond what I have experienced with other companies.

Are there any areas for improvement or something BizIQ could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Principal Architect of Pressey & Associates Inc. An Architectural Corporation

Describe what your company does in a single sentence.

Architectural Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Increase awareness of our firm

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from BizIQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and maintenance, search engine optimization, and helping with marketing in general.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic and people reaching out to us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jaci has been wonderful. She has managed our project on time and successfully. She has alwasy been there to answer my calls or emails promptly.

What was your primary form of communication with BizIQ?

Virtual Meeting

What did you find most impressive or unique about this company?

They do what they say they will and keep you informed along the way.

Are there any areas for improvement or something BizIQ could have done differently?

I can't think of anything right now.