Bhadani Technologies

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a software development company. Our primary focus is project management, and we outsource most of our development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bhadani Technologies?

We needed help with software development and design outsourcing.

SOLUTION

What was the scope of their involvement?

Bhadani Technologies has been our outsourcing team for years. We initially hired them as a QA team, but they’ve been our partners since we allowed them to perform development work. We generally provide them with detailed specifications for projects and request a quote from them. Once they give the quote and an estimated timeline for completion, we start the process.

In terms of technologies, they use .NET and PHP. Our most recent project was developing a backend system to migrate everything paper-based to a digital platform, including the UI and an encrypted database.

What is the team composition?

We’ve been working with Pintu (Founder) and Bhadanis Technologies’ project managers and QA staff.

How did you come to work with Bhadani Technologies?

I found them while searching for a QA team, and we chose them because they were responsive and flexible throughout our first interviews.

How much have you invested with them?

We’ve spent around $200,000 with them.

What is the status of this engagement?

We’ve been working together since December 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve overcome all the issues that we’ve experienced and are doing an admirable job. 

How did Bhadani Technologies perform from a project management standpoint?

Their response time throughout the process has been great, which is essential for us. They also solve any problem within a business day and are constantly available for meetings — they’re continually improving on their work. In terms of tools and communication, we use Trello and Slack.

What did you find most impressive about them?

Their commitment and personal interest in our business and project are outstanding.

Are there any areas they could improve?

It’d be helpful if they started asking more questions because they’ve struggled a bit with some of the technologies we use, but they’ve solved that already.

Any advice for potential customers?

Be as detailed as possible with what you want — that’s vital when working with any technology partner.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a web and mobile consulting company which provides solutions across a range of industries ranging from fintech, education, VR/3D and ecommerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bhadani Technologies?

We needed a team to provide staff augmentation for a major edtech project, as well as a fintech project. We have worked successfully with Bhadani over the course of several years and they have delivered quality coding work on .NET, React, and Wordpress applications.

SOLUTION

How did you select this agency and what were the deciding factors?

We evaluated several India-based outsourcing teams a few years ago. The mix of skill sets, and the focus on the technologies we needed at the time, and the responsiveness of Bhadani's exec team including the CEO Pintu, were all key factors that encouraged us to give them a try. This has worked out well.

Describe the project in detail and walk through the stages of the project.

They provided 3 engineers for web and back-end .NET development for the education project. They also had 3 engineers and a designer working on the primary fintech deliverable. We augmented with architectural feedback which they were able to incorporate and deliver in reasonable time.

Describe the recruitment process in detail.

We hired Bhadani as a whole team so the engagement structure was not a "recruitment" type model.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Bhadani helped us build an education platform which supports over 30,000 users over several states. Uptime has been solid. We have engaged with them on additional work on that project. We have also engaged with them on a fintech project and they were able to translate a complex python/data-science requirement into a web-deployable form based on Javascript, which was complex to execute.

How effective was the workflow between your team and theirs?

Everything has worked out well between Jira, slack, and meeting coordination. So it's been pretty seamless.

What did you find most impressive or unique about this company?

In addition to solid core programming work and stable, running code powering our projects, Bhadani has been accomodating with vague timing on our projects and contracts. They maintained quality even during uneven periods of demand during the COVID crisis.

Are there any areas for improvement or something they could have done differently?

We'd like them to take on mobile development at some point, but they have explained they want to focus on their core competencies of web/web-app to maximize delivery quality. I can't argue with that logic.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that builds custom software primarily in the banking industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bhadani Technologies?

We’ve started engaging with startups and needed to find great talent at a good cost, which is why we outsourced the work to Bhadani Technologies. 

SOLUTION

What was the scope of their involvement?

One of our projects involves creating a platform similar to Pinterest where actual business opportunities could be promoted. If, for example, somebody posts an idea there, another user could add onto or help with that. Bhadani Technologies is in charge of developing that website and its mobile app version. 

We have an in-house designer who builds out the design on Figma. When the layout is done, we send it over to the team who then codes it using our tech stack: React for the frontend, SQL for the backend, and AWS for hosting. 

Bhadani Technologies has plenty of resources to accommodate more projects, so we’re currently in a conversation with another startup for an Angular project deal.

What is the team composition?

There is a main frontend developer on the team as well as someone who tends to the layout and responsiveness of the interface. We also have a backend developer who steps in when something isn’t working correctly. All in all, we’re working with four people from Bhadani Technologies. 

How did you come to work with Bhadani Technologies?

This is our first time working with an overseas agency. We've heard a lot of horror stories about this type of engagement, so we did our due diligence to ensure nothing bad would happen. We vetted 18 different companies and ended up choosing Bhadani Technologies. 

What is the status of this engagement?

We started the project in March 2020. We’re now working on our second milestone which could last for several months. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bhadani Technologies has helped us build a working product that currently has hundreds of users on it. It's a big measure of success. Other than the occasional, minimal breakdowns, the website and the app that they’ve developed encounter little to no bugs and crashes. 

We really enjoy working with their team. A language barrier often makes it hard to understand each other, but we’re able to communicate clearly with the people from Bhadani Technologies.

How did Bhadani Technologies perform from a project management standpoint?

What we like about Bhadani Technologies is that they’re very adaptive and transparent with us. If there's going to be a delay, they always make sure to inform us a week or two beforehand. Thus far, however, they’ve never missed a deadline, and I’m certain that they’ve done additional work to stay on schedule. 

We use Trello to manage the project and communicate with each other.

What did you find most impressive about them?

We’re really impressed by how we can be hands-off with the team; Bhadani Technologies gets things done without supervision.

Are there any areas they could improve?

They could be a bit more adaptive to our clients. It’s not like they get upset or anything; we’re simply hoping that they could have a little bit more patience. We're working with startups and not big corporations so there's going to be a lot of back-and-forth over to have the smallest things changed or tweaked. 

Do you have any advice for potential customers?

Make sure to have a concrete UI/UX design before getting into the development work. Sort out your requirements, progress tracking, and onboarding process so that you can have an easy hand-off of tasks.