Benamix

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for an AI security company. Our product ensures the robustness of customers’ AIML systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Benamix?

We had an upcoming demo for an important customer and didn’t have the capacity to build the frontend ourselves.

SOLUTION

What was the scope of their involvement?

Benamix developed a web app. We provided the UI designs for their team to follow. Their team connected our backend APIs with the frontend of the platform that they built using Angular. The app allows the user to track a machine learning model and then perform a number of vulnerability tests. Our API tests the security functions and then the data’s exposed in charts displayed on the frontend.

What is the team composition?

Two developers and a project manager worked on this project.

How did you come to work with Benamix?

A colleague recommended Benamix.

How much have you invested with them?

We spent between $5,000–$10,000 on their services.

What is the status of this engagement?

The project began in the summer of 2019— either July or August—and lasted about three weeks. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their team did well, delivering a big project on time. The product was for a customer demo, which meant there was a rigid deadline in place. We also had tight definitions of what we wanted to build. There was a lot of rigidity as to what needed to be shipped and the expectation was that their team would do exactly that.

How did Benamix perform from a project management standpoint?

Their team did really well. We actually expected more problems to arise because this was the first time that we outsourced to a third party. My experience showed that there was always some miscommunication that leads to delays or a product wasn’t built the way I wanted. Even though it was a relatively complex project, nothing went wrong with Benamix. There were issues here and there, but we sorted them out as we went. They did a stellar job of keeping us posted in terms of deadlines and of what they thought went well and what didn’t.

What did you find most impressive about them?

What stood out to me was their ownership of the project. They also had clear communication. Every time there was a problem, they treated it as their job to fix. Their team reached out to get the information needed, which I appreciated because we’re busy and forget. Expectations were set clearly and whenever there was a problem, their team informed us and provided suggestions to address them.

Are there any areas they could improve?

I don’t have anything.

Do you have any advice for potential customers?

We knew exactly what we wanted and gave them specific instructions for the output. We didn’t tell them how to get there rather when the product needed to be at a certain point. We let them scope the project themselves and decide which technologies to use. That style of work worked well for us.