Atlasiko

BACKGROUND

Introduce your business and what you do there.

I’m handling the social media of a countertop fabrication and installation company. I oversee our Facebook and Instagram pages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlasiko?

Things slowed down due to the COVID-19 pandemic, so we decided to update our website. We hired Atlasiko to do that for us.

SOLUTION

What was the scope of their involvement?

Atlasiko redeveloped our website. They first changed our domain name, because we were having issues with changing it ourselves. We then went back and forth during the rough-drafting stage to tweak anything we didn’t like about the design. Once we were good on that part, their team uploaded pictures of our products and developed the wording for our content. 

The main thing we wanted to incorporate into our website was a virtual kitchen, and they developed that as well. They asked us for the different colors of our granite countertop products and created an interactive section where customers could play around with different kitchen designs. Atlasiko developed this virtual kitchen in a way that could allow visitors to visualize what different countertops would look like. 

What is the team composition?

We worked with around three people. 

How did you come to work with Atlasiko?

We went through the websites of companies similar to ours, and one, in particular, had Atlasiko’s name at the bottom of the page. We reached out to them since we saw that they specialized in creating virtual kitchens.

How much have you invested with them?

 My manager was the one who handled financials, but I can say we spent around $10,000 altogether. 

What is the status of this engagement?

We worked with Atlasiko from April–September 2021. We don’t have them on retainer, but we do reach out to them from time to time when we need something fixed on the website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can’t provide any information regarding our leads conversion; I’d have to get that from our salespeople. We did, however, hear back from many people about our website’s appearance. Atlasiko was able to implement what we wanted, and the feedback was very positive.

How did Atlasiko perform from a project management standpoint?

The project management was wonderful. Atlasiko always got back to us within 24 hours, and they were always nice and understanding of our concerns. The budget was great as well; they knew what we could afford and they kept within those limits.

We mostly communicated through email.

What did you find most impressive about them?

Apart from their fast response times, Atlasiko’s strongest point was in how well they wrote things out, step by step. I was always able to follow whatever they were talking about. I appreciate how they showed us their plans before they went on to execute them. They always checked in with us and made sure that things met our standards.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be ready with all of the content, pictures, and wording that you want to go into your website. That way, it won’t take Atlasiko too long to complete the project for you.

BACKGROUND

Please describe your company and your position there.

I am CEO of Applet 3D company. We provide 3D rendering and visualization services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasiko, and what were your goals?

The goal of our cooperation was to increase the brand awareness of Applet 3D, build lead-generation through the site and social networks, and email marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were impressed by the excellent portfolio of this vendor, the good team involvement of employees, and the large experience of the company in this field.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Atlasiko team has done a lot of work. The steps of the project included building a marketing strategy, developing each element of the site - from the use of programming languages and frameworks to UX elements for increasing the conversion of leads through the site. The following technologies were used: PHP, JavaScript, MySQL, and frameworks to work with 3D models according to the latest standards of site optimization for 2022. We have achieved all the set goals, including increasing brand awareness and lead generation through new ways of promotion.

How many people from the vendor's team worked with you, and what were their positions?

A total of 9 people worked on the project. Communication was conducted at all levels, including project managers and developers. Meetings were held once a week on a jointly selected platform.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

CTI increased by 7300%. Brand awareness through social networks has grown by 230%. In search engines, site browsing increased from 25 clicks to 4,132 per month.

Describe their project management style, including communication tools and timeliness.

Whenever we find any ambiguities or issues, they are always quick to respond and rectify them. Regular calls help us to define tasks, as well as their integration into our Slack environment. This allows us to communicate in real-time.

What did you find most impressive or unique about this company?

Atlasiko has a unique and professional approach to work and excellent communication skills in the team and with customers. We also appreciate that the Atlasiko team presented its vision of the problem and possible solution, conducted research and analytics, provided their ideas.

Are there any areas for improvement or something they could have done differently?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I work for Stone Park USA, an organization that sells stone slabs. We offer different stone slabs like granite, quartz, quartzite, and marble. I’m at the frontend of our retail business, so I speak to people and give them information and advice on the stones they might need. Moreover, I explain to them the cutting and installation process. I also do website inventory updates on our backend while handling SEO tasks for our Google, Facebook, and Instagram ads.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlasiko?

We wanted to establish a better presence online, so we needed an organized and nice-looking website. 

SOLUTION

What was the scope of their involvement?

I’ve been in contact with Atlasiko for troubleshooting — that’s their current primary deliverable. The team analyzes the issues I tell them. For instance, we’re using Google Analytics for website tracking. I’ve reached out to Atlasiko’s resources to help us when issues arise, such as missing tracking numbers. Eugene (Marketing Manager) has deciphered the issues and followed through with them. 

They also handle any other glaring issues such as slow website performance or internet problems. Meanwhile, the base project has been completed. This involves establishing the website and putting relevant information and pages into it. 

As our next step, we’ll continue to optimize the website and build it to its fullest potential. We’re still in the process of collecting data to have a definitive understanding of what we should improve on the website. That’s the process we’re currently streamlining from a technical perspective. 

What is the team composition?

I mainly work with Eugene, who serves as the middleman between our company and Atlasiko. He talks to their website developers to give us a synopsis of any issues we face.

How did you come to work with Atlasiko?

Atlasiko was already engaged with our company when I came on board about two months ago. 

What is the status of this engagement?

I started working with them in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our success metrics have mainly come from our customers. In the two months that I’ve worked here, a lot of customers have said the website’s great. It’s sleek and clean, and the photos’ resolutions are clear. 

Overall, we’ve had a pleasant experience with Atlasiko, and I’m looking forward to continuing our engagement. On top of that, my bosses have been happy with Atlasiko’s services. We don’t have any redundant issues or problems that come up every week in terms of the website.

How did Atlasiko perform from a project management standpoint?

Atlasiko’s project management is great. They’re highly responsive, and Eugene is always on the other end for us via emails or phone calls. I trust that Atlasiko will address anything that we need moving forward. 

Meanwhile, we don’t have an expansive communication tool. Our communication is nice and simple, and Eugene gets back to us within the day. 

What did you find most impressive about them?

What impressed me the most about Atlasiko is their accountability. They respect their customers, and they want only the best for them. In a nutshell, they’ve made a great first impression, and that means a lot to me. They solve issues as soon as possible, and they’re open and responsive to communication.

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Eugene is knowledgeable and reputable, so listen to Atlasiko. Have an open mind when talking to them and listening to what they recommend. Even though it’s your website, it’s important to listen to them and not micromanage — it’s a collaborative effort. Moreover, ask questions; Atlasiko will answer them promptly and honestly.

BACKGROUND

Please describe your company and your position there.

I'm Business development manager of Easy Stone Shop company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasiko, and what were your goals?

We hired Atlasiko to fully develop our SaaS for countertop fabricators called Easy Stone Shop.

SOLUTION

How did you select Atlastiko and what were the deciding factors?

This vendor has a nice portfolio and experience in a common field. They are a highly experienced company in web development. As well they proposed us a development plan we liked, so that's why we started working with Atlasiko.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our main goal was to create software for the stone business, where our customers could make drawings, schedule jobs, managing payments (Invoices, Quotes, Purchasing Orders). As an outcome, we have fully functioning software with satisfied customers, which can manage their business using only one software. Our steps of development: 1) mvp; 2) drawing tool; 3) CRM system; 4) integrations with web services; 5) support and update; Technology used: Angular, Java, Node.JS, Mongo

How many people from the Atlastiko team worked with you, and what were their positions?

A project manager and business analyst were persons we had all communication with. As well we had a lot of conversations with senior front-end and senior back-end developers at our meetings. And QA for sure.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching Easy Stone Shop we started to sell it immediately. We have a lot of references from our happy customers, who bring us their colleagues and friends.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings where they report to us about all what is done. As well we had a meeting about each feature we want to have. Almost all of the communications we had through emails or Google Meet.

What did you find most impressive or unique about this company?

The most impressive is their passion throughout the workflow. I saw they really interested in working with us, so we really liked it.

Are there any areas for improvement or something they could have done differently?

Few times they were not able to deliver features in time.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Product and Operations at CountertopSmart, Inc., a construction startup enabling customers to buy countertops entirely online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasiko, and what were your goals?

Hired Atlasiko to customize one of their existing software options to fit our marketplace's needs for customers to draw their countertops.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Atlasiko because of how close their off-the-shelf product was to matching our vision for a drawing tool.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

N/A

How many people from the vendor's team worked with you, and what were their positions?

We had interaction with 4-5 different people at Atlasiko, including the COO. They handled communication efficiently and effectively.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Software customization was completed along a fairly tight timeline. Communication was easily managed.

Describe their project management style, including communication tools and timeliness.

Main forms of communication were email and video chat.

What did you find most impressive or unique about this company?

There is nothing that the Atlasiko team won't try to take on, as witnessed first hand by the unique components that they created for our software customization.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the owner of TorontoGranite.com. We fabricate and install granite /quartz countertops in the Greater Toronto Area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlasiko?

To develop our website and add some of their apps for estimating

SOLUTION

How did you select this vendor and what were the deciding factors?

They were our only options as they already have applications developed as required.

Describe the project in detail and walk through the stages of the project.

It's been a long process and no time to enter stages.

How many resources from the vendor's team worked with you, and what were their positions?

We had several contacts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website development is complete and estimating application is still in process.

How effective was the workflow between your team and theirs?

Workflow was excellent but was not complete. There were concerns we had before we can switch over completely from previous supplier for estimating but it still hasn't been completed.

What did you find most impressive or unique about this company?

Their communication and support are excellent. As an owner of the business we are quite occupied with operation of the business and appreciated the effort to keep us updated on status of project. However we are still waiting on final changes before we can switch over.

Are there any areas for improvement or something they could have done differently?

The estimate application still needs improvements. We haven't switched over from the previous supplier due to missing components in applicaiton.