Atlantiser®

BACKGROUND

Please describe your company and position.

I am the Manager Business Excellence & Strategy of Vikram Thermo India Limited

Describe what your company does in a single sentence.

We are Vikram Thermo India Ltd., a pharmaceutical excipients manufacturer established in 1985, based in Ahmedabad.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atlantiser® to accomplish?

• rebranding
• brand communication

SOLUTION

How did you find Atlantiser®?

• Online Search
• Other

Why did you select Atlantiser® over others?

• High ratings
• Company values aligned

How many teammates from Atlantiser® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Atlantiser ran our full rebranding, strategy first, then identity, then communication. In the order it happened:

• Discovery sessions with our team, including the directors, to find the root cause of where our communication was lacking, and to settle what from 40 years of brand equity had to carry forward
• Brand strategy, then our brand narrative and brand positioning
• Brand identity design and a complete brand guideline
• Our brand tagline, "Chemistry of Trust"
• Brand activation, marketing collaterals, and expo communication design for our CPHI exhibitions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our perceived value in the market changed completely. Customers and exhibition visitors now see us as a brand, not a commodity supplier, and the 40 years of trust came through intact rather than getting lost in the change.
The expo communication at CPHI got noticed across the industry.
We now have a brand guideline and one consistent voice across print, digital and social, so every new piece of communication is faster to produce and looks like us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, responsive, structured process, regular reviews, deliverables on schedule. If you want a specific example: the discovery sessions were scheduled around the directors' calendars and every stage came back for review before the next one started.

What was your primary form of communication with Atlantiser®?

In-Person Meeting

What did you find most impressive or unique about this company?

They treated the rebrand as a risk to manage, not a blank canvas. The discovery sessions with the directors uncovered what we stood for that we had never put into words, and that is where Chemistry of Trust came from. The positioning and identity that followed were built on 40 years of what we already were, not on what a designer thought looked good.

Are there any areas for improvement or something Atlantiser® could have done differently?

1. more frequent status updates during production,
2. social media calendar could be shared further in advance.

BACKGROUND

Please describe your company and position.

I am the Founder of Decorelse

Describe what your company does in a single sentence.

Decorelse is a modern home decor e-commerce brand redefining interiors through a thoughtfully curated collection of handcrafted ceramic vases, timeless decorative accents, and botanicals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atlantiser® to accomplish?

• Branding
• E-commerce Website

SOLUTION

How did you find Atlantiser®?

Referral

Why did you select Atlantiser® over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Atlantiser® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I honestly had no idea where to begin. I just had this idea of starting a home decor brand, but I didn’t know how to build it the right way. Atlantiser stepped in and literally walked me through everything step by step.

We started with brand naming. They helped me come up with “Decorelse” which felt fresh, unique, and had the (.com) domain available. They also checked trademark availability to make sure we wouldn’t run into any legal issues later.

Then came the brand strategy. This was much more than just making things look nice. They helped me define who we are, who we’re speaking to, what we believe in, and how we want people to feel when they interact with the brand. That clarity changed everything.

They also created a logo and full visual identity including logo, fonts, colors, packaging direction, tone of voice, and more. Everything felt thoughtful and consistent.

Next was the e-commerce setup. Atlantiser handled the entire Shopify design and development process. From designing each page, setting up product listings, configuring payments and shipping, it was a complete setup. They made sure the entire buying experience felt seamless and aligned with the brand vision. Also setup all the offers and discount management part.

Even after the website launch, they supported us with SEO basics, speed improvements, and taught me how to manage the backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For me, the biggest success was watching my idea take shape as a real, recognizable brand. The name Decorelse itself stood out. It felt memorable and different. I still remember how relieved I was when Atlantiser told me the domain was available and the trademark was clear.

Once the brand identity was ready, everything started to feel very real. The logo, the color palette, the tone, it all reflected the kind of modern yet warm vibe I wanted. Even people who didn’t know me personally started recognizing the name and commenting on how premium it looked.

After the Shopify store went live, I started getting orders within the first week. That was a big moment. The website was easy to use, and customers would often message saying they loved how clean and well-organized the shopping experience felt.

Over time, I noticed more and more people discovering us through Google, even though I hadn’t promoted anything heavily. Turns out Atlantiser had quietly taken care of the SEO basics, which helped a lot.

Even our social media presence felt aligned with the brand. The way the logo looked in the display picture, the fonts and colors, everything felt consistent. It gave the impression that we were a professional, trustworthy brand even though we were just starting out.

Overall, the project gave me confidence, clarity, and most importantly, a brand I’m proud to stand behind.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atlantiser was super organized throughout. Every step was planned clearly, and I always knew what was happening next. They delivered everything on time, and if something needed more time, they communicated it early. What I appreciated most was how patient and responsive they were. Even when I had small questions or changes, they always made me feel heard and supported. It felt like I had a true partner, not just a service provider.

What was your primary form of communication with Atlantiser®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how deeply they understood branding beyond just design. They didn’t just give me a logo and a website. They helped me shape the entire identity of Decorelse from the ground up. Their approach was thoughtful, strategic, and never rushed. It felt like they genuinely cared about building something meaningful with me. That kind of dedication and clarity is rare, especially when you’re just starting out.

Are there any areas for improvement or something Atlantiser® could have done differently?

Honestly, I don’t have any major complaints. If I had to mention something, maybe a simple guide or checklist after launch would’ve helped me feel more confident managing things on my own. But whenever I had questions, the team was always just a message away and quick to support. So even that didn’t feel like a real gap.

BACKGROUND

Please describe your company and position.

I am the Director of a QA platform.

Describe what your company does in a single sentence.

Our tool simplifies the QA process by offering a comprehensive suite of features, including capturing screenshots and videos, generating detailed bug reports, and facilitating seamless collaboration among QA professionals, developers, and support teams. Specifically crafted for professional QA, it addresses their unique challenges, ensuring precise, faster, and easily understandable communication with developers, all within a convenient Chrome Extension and web app interface.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atlantiser® to accomplish?

• Define the Brand Guidelines for our product.
• UI/UX Designing and Audit.

SOLUTION

How did you find Atlantiser®?

• Online Search
• Referral

Why did you select Atlantiser® over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Atlantiser® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Atlantiser embarked on a transformative journey, starting with defining our tool's Brand Identity. Their expertise extended to crafting intuitive and visually appealing User Interface (UI) and seamless User Experience (UX) designs. Additionally, they delved into the intricacies of Product Design, ensuring functionality and aesthetics converged seamlessly. 
Atlantiser not only created visually striking designs but also provided crucial Branding Solutions. The creation of a comprehensive Design Guideline and Product Guideline ensured consistency and impact in every interaction with the tool. Atlantiser's innovative integration of a Chrome Extension with a web app showcased their prowess in creating seamless and user-friendly interfaces, establishing the extension as a premier tool for QA professionals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In addition to the extension's enhanced functionality, Atlantiser's contributions were immeasurable. Their Design Guideline and Product Guideline became the touchstone for a consistent branding and user experience. Our extension emerged not just as a tool but as a solution, addressing the unique challenges faced by QA professionals and enabling faster, precise communication with developers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atlantiser exhibited impeccable project management skills. Their timely deliveries, coupled with their proactive approach to our evolving needs, ensured a collaborative and fruitful partnership. Their responsiveness and ability to adapt to changing requirements played a pivotal role in the project's success.

What was your primary form of communication with Atlantiser®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our communication with Atlantiser primarily took place through virtual meetings and email exchanges. Their prompt responses and willingness to engage in detailed discussions fostered an environment of open collaboration.

Are there any areas for improvement or something Atlantiser® could have done differently?

No, Atlantiser surpassed our expectations. Their design work has had a transformative impact on our product, and we couldn't be more satisfied with the results. In conclusion, Atlantiser played a foundational role in shaping the identity of the extension, ensuring a seamless blend of brand essence and user experience. Their exceptional design expertise and dedication to our project were evident in every aspect of their work. 
We highly recommend Atlantiser for its outstanding Brand Identity, UI/UX design solutions, and Product Design solutions and eagerly anticipate future collaborations. Thank you, Atlantiser, for your invaluable contributions to our product's success and our brand's identity.

BACKGROUND

Please describe your company and position.

I am the Branding & Promotion Executive of Zymo Cosmetics

Describe what your company does in a single sentence.

At Zymo Cosmetics, an Ahmedabad-based third-party beauty cosmetic manufacturer established in 2009, we passionately create high-quality cosmetic products that empower individuals to look and feel their best.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atlantiser® to accomplish?

• Web design and development
• Logo Re-Design
• Social Media Management

SOLUTION

How did you find Atlantiser®?

Referral

Why did you select Atlantiser® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Their way of working

How many teammates from Atlantiser® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand Strategy 
• Brand Identity with Brand Manual 
• Website Design and Development 
• Marketing Collaterals 
• Digital Assets 

We are delighted to share our wonderful experience working with Atlantiser on our recent brand and website project. As a premium third-party cosmetics manufacturer, we needed a partner who could help us elevate our brand and digital presence, and Atlantiser delivered beyond our expectations. Their expertise in brand strategy was instrumental in shaping our brand identity. Through in-depth discussions and meticulous research, Atlantiser truly understood our vision and values, and crafted a comprehensive brand strategy that perfectly aligned with our premium positioning. 

The Brand Identity they developed, accompanied by a detailed Brand Manual, has provided us with a strong foundation to maintain consistency and excellence in our brand representation. The collaboration with Atlantiser extended to the design and development of our website. Their talented team of designers and developers worked tirelessly to create a visually stunning and user-friendly website that reflects the essence of our brand. From seamless navigation to captivating product showcases, our website has become a powerful tool for showcasing our premium cosmetics offerings to our target audience. 

In addition to the brand and website, Atlantiser provided us with a range of marketing collaterals and digital assets that have significantly contributed to our marketing efforts. Their creativity and attention to detail have helped us create impactful campaigns that resonate with our customers and drive engagement. Throughout the entire process, Atlantiser demonstrated the utmost professionalism, effective communication, and a deep commitment to understanding our unique requirements as a premium cosmetics manufacturer. 

They went above and beyond to ensure that every aspect of our project was executed flawlessly, leaving no stone unturned. We are immensely grateful for the partnership with Atlantiser and highly recommend their services to any business seeking exceptional brand strategy, design, and digital solutions. Their expertise and dedication have truly elevated our brand and positioned us as a leader in the cosmetics industry. Thank you, Atlantiser, for your invaluable contributions to our success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic
• Improved Brand Recognition
• Enhanced User Engagement
• Increased Leads or Conversions
• Positive Customer Feedback
• Their expertise and dedication have truly elevated our brand and positioned us as a leader in the cosmetics industry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atlantiser excels in project management, ensuring seamless execution and timely delivery of exceptional results. Their meticulous approach and attention to detail set them apart in handling projects effectively. 

• Clear Communication: Atlantiser initiates each project with a comprehensive discussion to understand the client's requirements, goals, and expectations. They actively listen and communicate clearly, ensuring a shared understanding of project objectives. 
• Detailed Project Planning: After gathering the project requirements, Atlantiser develops a detailed project plan outlining key milestones, deliverables, and timelines. This plan serves as a roadmap to guide the entire project's progress. 
• Skilled Team Allocation: Atlantiser assigns a skilled team of professionals tailored to the specific project requirements. Their team comprises experienced UI/UX designers, web developers, and branding experts who work cohesively to bring the project to life. 
• Regular Progress Updates: Throughout the project, Atlantiser maintains regular communication and provides progress updates to keep the client informed. They value transparency and ensure that clients have visibility into the project's status at all times. 
• Adherence to Timelines: Atlantiser understands the importance of meeting deadlines. They diligently manage the project timeline, employing effective time management techniques and agile methodologies to ensure the timely delivery of project milestones and final deliverables. Flexibility and 
• Adaptability: In the event of unforeseen challenges or changes in project requirements, Atlantiser demonstrates flexibility and adaptability. They proactively address any hurdles, suggest alternative solutions, and make necessary adjustments while keeping the project on track. 
• Client Collaboration and Feedback: Atlantiser values client collaboration and actively seeks feedback throughout the project lifecycle. They incorporate client input, iterate based on feedback, and ensure that the final outcome aligns perfectly with the client's vision. 
• Post-Project Support: Even after project completion, Atlantiser provides ongoing support and assistance. They offer maintenance services, address any post-launch concerns, and remain accessible to assist clients in leveraging their deliverables effectively.

What was your primary form of communication with Atlantiser®?

In-Person Meeting

What did you find most impressive or unique about this company?

What sets Atlantiser® apart and makes them truly impressive and unique is their unwavering commitment to excellence in every aspect of their work. Here are some notable qualities that make Atlantiser stand out: 

• Holistic Approach 
• Deep Understanding of the Industry 
• Strategic Mindset 
• Exceptional Attention to Detail 
• Client-Centric Focus 
• Timely Delivery and Reliability 
• Proactive Problem Solving

Are there any areas for improvement or something Atlantiser® could have done differently?

None, They are doing their best. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an e-commerce company that sells nonpermanent tattoos worldwide. The tattoos we sell last longer than those made for kids; these are targeted towards adults who want to try a tattoo with a semi-permanent technology before getting a permanent one.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlantiser®?

I needed to update our company’s website, including branding, graphic design, and the UX design. Moreover, I needed someone to develop some custom functions on Shopify. I had created a previous site using Shopify’s no-code functions and needed to develop other customized features, which required coding and web development expertise.

SOLUTION

What was the scope of their involvement?

Atlantiser® has developed our new website. Initially, I created a mock-up for the website’s design and UX using Adobe Illustrator. I was inspired by looking at other sites and designed a detailed mock-up. I was mostly interested in the UX since an e-commerce site is all about increasing conversions and getting customers through the marketing funnel. 

I then gave the site’s mock-up to Atlantiser®, who developed the new Shopify-supported site with custom features based on the design I had created. Since our tattoos come in different sizes, customers can pick the size they want, and a pop-up window opens to show a quick view of the tattoo before customers add it to their shopping cart. Atlantiser® has also designed the site’s UX/UI, written advanced copywriting, and created icons and videos.

Since Atlantiser® has finished my site, they’ve assisted me with maintenance and troubleshooting whenever I need it. Additionally, Atlantiser® manages my SEO strategy. First, they asked me for a list of my site’s top 10–20 relevant keywords. Then, Atlantiser® developed the SEO strategy, and each month they send me a comprehensive report about its performance.

Additionally, Atlantiser® just started working on another project to optimize my site’s speed. 

What is the team composition?

I’ve worked with a total of seven teammates from Atlantiser®, including two SEO specialists and two website optimization engineers.

How did you come to work with Atlantiser®?

I originally found Atlantiser® through Upwork. First, I talked to two freelancers, but they couldn’t develop the functions I needed. That’s when I realized I needed a team instead of just one specialist. I then updated my original job posting and received several proposals. Atlantiser® contacted me directly through WhatsApp, and that’s how we started our business relationship.

How much have you invested with them?

For the original website development project, I invested $8,000 with Atlantiser®. Additionally, we invest $1,000 monthly on the SEO strategy and another $100–$200 on IT support and troubleshooting.

What is the status of this engagement?

We started working with Atlantiser® in November 2021, and our partnership is ongoing. Atlantiser® first worked on website development and has been working on SEO since October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I'm a perfectionist when it comes to my website design. I had a clear vision of what I wanted, and Atlantiser® has made sure to deliver exactly what I asked them. Having a website that people could navigate easily was really important for me, and Atlantiser® has turned my vision into a reality and done an excellent job. 

When something is not working properly, Atlantiser® resolves it straight away. Since we released the new site, our conversions have skyrocketed and continued to increase month-to-month. Overall, the site's navigation and UX are far more seamless now.

How did Atlantiser® perform from a project management standpoint?

Atlantiser® is outstanding when it comes to project management. They're passionate about building a good business relationship, which we have now. We talk almost daily through WhatsApp and have a Google Meet video call 1–2 times a week. We use Google Drive, Google Docs, and Google Sheets to share documents.

As far as meeting deadlines, Atlantiser® has gone above and beyond. They work really fast; for example, I recently asked them to add product thumbnails to all our products and told them it was an urgent task — Atlantiser® completed this task on the same day. 

Overall, I'm very satisfied with Atlantiser®'s work.

What did you find most impressive about them?

I'm most impressed with Atlantiser®'s interpersonal and communication skills. They make us feel like we're their most important client, and that's proven by their efficiency in delivering tasks.

Moreover, Atlantiser® is great at ensuring their customers' satisfaction. If I'm not happy with something, Atlantiser® fixes it even if it takes them more time. They're my safety net because they're available any time of the day. 

Overall, I'm surprised at how well Atlantiser® has understood my instructions. They've grasped every detail of my project because they're good listeners. 

Are there any areas they could improve?

I can't think of anything for Atlantiser® to improve — they've done more than I expected.

Do you have any advice for potential customers?

I recommend potential customers not be afraid to convey their ideas in detail because Atlantiser®'s teammates are very good listeners. I'd also recommend presenting Atlantiser® with an initial mock-up of the design you want; I've found that's the best way to get the outcome you expect. You can trust that Atlantiser® will follow your instructions in detail.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of Knowsmoke and oversee all aspects of sales and marketing. We develop rapid tests that measure the presence of tobacco residue in pre-owned vehicles and shared living spaces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atlantiser®, and what were your goals?

Our team interviewed 12 agencies for this project and decided to trust Atlantiser to do the job. We are in our second year of operation and our business has grown significantly. Our first website was outdated and no longer represented who we are.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were introduced to Atlantiser by Breef. Atlantiser stood out to us because of their impressive portfolio and animation quality. They also proved to work well with international clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a website optimized for ecommerce that was linked to our external database. A login feature was needed for users to access the same information from our mobile app. Our site was built on WordPress with a custom theme with custom animations and how-to-use demos.

How many people from the vendor's team worked with you, and what were their positions?

We had two main points of contact at all times. We were introduced to at least 8 employees from Atlantiser during this project, all having specific responsibilities.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To be determined.

Describe their project management style, including communication tools and timeliness.

We had bimonthly calls for the first 50% of the project. This evolved into more fluid conversation via channels like Slack and WhatsApp. Considering a 12.5 hour time difference, we were able to navigate this challenge with ease.

What did you find most impressive or unique about this company?

We were impressed with their attention to detail. The quality of their animations and 3D renders are the best we could have hoped for. They were very willing to help with small design projects that were non-website related as well. We appreciated that.

Are there any areas for improvement or something they could have done differently?

Our only concern was the length of the project.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a startup that serves the agricultural industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlantiser®?

We wanted to capture the market in the rural part of India. We brought on Atlantiser® to market our services and business model to millions of farmers. 

SOLUTION

What was the scope of their involvement?

We used Atlantiser's branding development services. They came up with our company name, which combines two different words. They also developed our company tagline and logo design. Then, Atlantiser® developed our entire branding guidelines and collateral. Atlantiser® also established our social media presence on Instagram, LinkedIn, and Facebook. They managed all of the social media pages they created for us. We also had them design our website and mobile app and develop the content for both.

What is the team composition?

We worked with three teammates from Atlantiser®, including the owner, the project head, and several technical teammates. 

How did you come to work with Atlantiser®?

I received a reference for Atlantiser® services from a friend who'd liked the work they'd done for him. We compared them to other companies and found their quality of work to be very good. 

How much have you invested with them?

We invested over $25,000 with Atlantiser®. 

What is the status of this engagement?

Our engagement with Atlantiser® was from September 2020–April 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a lot of positive feedback about our branding and social media. Atlantiser®'s creativity was fantastic — the brand communication has been excellent. Whenever we gave them any campaigns to execute, we measured lead outputs through social media and in-person exhibitions, and we always got good traction from the branding they delivered. 

How did Atlantiser® perform from a project management standpoint?

I was very satisfied with Atlantiser®'s project management. We didn't use any specific project management tools, but we coordinated the project in monthly meetings. We had monthly senior-level meetings to discuss upcoming project requirements and weekly progress meetings with their entire team. We communicated daily through phone calls and organized meetings via a calendar. 

What did you find most impressive about them?

The creativity in their graphic design work was fantastic. 

Are there any areas they could improve?

Content development was a challenge for this project, especially because our target audience was rural, but that is a more generalized issue across our industry. 

Do you have any advice for potential customers?

I'd suggest customers provide Atlantiser® with as specific requirements for the project as possible. 

BACKGROUND

Introduce your business and what you do there.

I’m the promoter for Elauxy, a marketplace for international cosmetic and beauty products in India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlantiser®?

My partner and I decided to turn our surgical business into a beauty and cosmetics business with e-commerce and m-commerce support. We started a journey to bring international products to India because quality differs, and many consumers want authentic offshore products. 

From there, we started developing our website project, and we approached multiple marketing and digital companies. We realized we didn’t have subject matter expertise and needed to develop our branding and marketing. Branding would give us an identity in the market and build trust with the customer, so we wanted a unique identity. We wanted to work slowly and steadily to ensure our brand’s longevity.

SOLUTION

What was the scope of their involvement?

First, we met with Atlantiser for them to understand who we were and where we wanted to take our company. Then, they organized a diagnostic workshop to analyze our whole business idea and model. This workshop had a few corporate imperatives: what we brought to the market, what we wanted to give to consumers, and our plans.

Through a process of elimination, we arrived at our company’s meaning, our mission with customers, and how we want people to see our brand in the future. In the following week, Atlantiser presented us with a few name and logo options, and we gave our feedback. Eventually, we defined our logo, and the team wrote our logline and created business collateral for us. 

After they finished the branding work, we enacted our complete digital transformation plan. We chose to use Shopify because it was a quick and easy way to enter the market. Atlantiser designed and developed our website. Our UI requirements focused on clarity, and the Atlantiser team worked on ease of use. We currently have 15 products from one brand in our catalog. The team added them to the website, enabling customers to order and pay. Atlantiser suggested we do product photography for the site. They also uploaded videos and added a feature to click on a product and see the video. 

Additionally, the team has done API integrations. They've also crafted our go-to-market strategy. Currently, Atlantiser does website maintenance, takes care of the site’s uptime, and tracks analytics. 

What is the team composition?

We started with 2–3 team members, and now we’re working with 7–10 people from Atlantiser, including designers and developers. 

How did you come to work with Atlantiser®?

We did a lot of research and approached many leaders in the field. When discussing the project with these agencies, what they wanted to do was completely different from what we wanted. A few friends referred us to Atlantiser, so we approached them. We had two meetings with their team, and they immediately tried to understand us. 

We found Atlantiser innovative, and their reviews were very good. Additionally, they weren’t costly. In the 2–3 days after we approached the team, it became clear that they understood our requirements. 

How much have you invested with them?

So far, we’ve spent $15,000–$18,000.

What is the status of this engagement?

We started working with them in January 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Atlantiser created a fantastic UI that’s very appealing and user-friendly. The design is also unique and not copied from a template. Our customers can find what they want and make decisions quickly. The UX is so rich that our customers want to return to our site. So far, we’ve completed more than 50,000 business transactions, and our ROI is going in the right direction. 

Additionally, we approached a few US and European suppliers and showed them our branding, and they were surprised by the high quality of Atlantiser’s work. When using different providers for different aspects of a business, it can be challenging to bring everything together into one platform. For this reason, Atlantiser is our end-to-end provider; they make sure our branding is in one language they can translate into a website or a digital marketing platform.

While other agencies tend to have one area of expertise, Atlantiser can adapt to any business needs and demands. As a bonus, their diagnostic workshop approach is fantastic. The team has provided good value for money. Even though people told me they were expensive, I don’t find them costly because their delivery is worth the price. 

How did Atlantiser® perform from a project management standpoint?

They’ve performed well in terms of project management. The team has distributed the project into 4–5 areas, and every week they determine the resources needed, from time and money to people and effort. Their expectation about what information they require from us is always very clear. 

When we started the project, we pre-planned via email to define expectations. Then, we put the project into a calendar, and we created a WhatsApp group for small-scale communications. For more collaboration, we call them, and they’re very available. We track the project weekly and have a call every Friday. Atlantiser has done the entire project within our timeline better than expected. 

What did you find most impressive about them?

I’m impressed with Atlantiser’s passion for design and innovation. The way they manage and maintain their team is also outstanding. I’ve seen many agencies that say something and then do something else. With Atlantiser, the team is very much synchronized with each other. They’re very clear, and they double-check the balances. Whatever they promise, they deliver on time. 

Proactive communication is most important to me, and that’s a unique quality of Atlantiser’s. Often, agencies work at their own pace, give excuses, and even escalate. Meanwhile, Atlantiser is consistent, which is their key quality. This helps us streamline the project and take it to the next step; we’re always moving from one stage to another. 

Do you have any advice for potential customers?

Atlantiser’s team is clear, so I would suggest you be open; nothing is good or bad, and you can share ideas openly — the team will understand. Often, people are shy and don’t share, so the project goes in a different direction because they didn’t open up properly. So, tell Atlantiser what you want and your value propositions.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Rainbow Gems (HK) Ltd., a jewelry company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atlantiser®?

When I was new in the company, I was exposed to its operations, as well as to people’s perception of diamonds. Thus, I had the idea to take our business online and give people a great experience.

SOLUTION

What was the scope of their involvement?

Atlantiser® designed and developed our website using MySQL and Python. Initially, I explained what my company did, and we had a couple of discussions around our goals, during which they provided me with great advice using their experience and expertise. We tried to keep the site as simple as possible so that it would be clear for the user, as well as to make it a reflection of our business. They’ve already delivered the site, and they now help us with ongoing maintenance services.

What is the team composition?

I‘ve been in contact with the owner and worked with 5–6 people from his team, including a project manager.

How did you come to work with Atlantiser®?

A friend introduced me to them.

How much have you invested with them?

We’ve spent around $21,000.

What is the status of this engagement?

We started working together in October 2021, and they launched the site in December 2021. Still, our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Atlantiser® did an excellent job designing our website, coming up with great ideas that reflected what we needed. We’ve also received very positive feedback from users, so we’re very satisfied with the result.

How did Atlantiser® perform from a project management standpoint?

Atlantiser®’s project management is pretty good; they are very professional and work fast. We communicate via Skype and WhatsApp.

What did you find most impressive about them?

Atlantiser® has a very refined understanding of their clients’ needs. They quickly understood our requirements, and their work reflected that.

Are there any areas they could improve?

It would be good if Atlantiser® had more clients; they’re great.

Do you have any advice for potential customers?

Atlantiser® is very good at understanding trends and client requirements. If you know your requirements clearly, they will help you meet them.