Aspire Software Consultancy

BACKGROUND

Please describe your company and your position there.

Dentnet is a company that works in the Dental industry producing Dental restorations to Dentists mostly in the Nordic region My possession is head of digital flow at Dentnet. I have been 100% in charge from project start to deployment and now onwards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aspire Software Consultancy, and what were your goals?

Dentnet came to a cross road where the company needed to enhance its logistic software to be able to meet new standards on medical device in EU market.

SOLUTION

How did you select Aspire Software Consultancy and what were the deciding factors?

We hired Aspire after a solid background check and after several meetings with the company. We trusted their way to present their case.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were to build and design a digital workflow to control devices from the order and through the work progress on a department level and onwards out to the end-user.

How many people from the vendor's team worked with you, and what were their positions?

• 4-6 Senior developers
• Management at Aspire

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Today, we have made a very smooth deployment where we have 60 users inside the mainframe and close to 500 users ( dental clinics ) using the system on a daily basis. Aspire is still helping us develop things that we have had in our bucket list. Aspire is also maintaining the support function 24/7

Describe their project management style, including communication tools and timeliness.

Management in Aspire has been fantastic to detect our needs and follow up with very streamed lined suggestions and solutions. Meetings have been conducted by personal meetings, Skype, mail, and also by Zoom and the platforms.

What did you find most impressive or unique about this company?

The way they pin down the client's needs impressed us.

Are there any areas for improvement or something they could have done differently?

At the moment we have no suggested areas for improvement. I just want them to continue their good ways in handling their clients, that's the key to further success.