Aress Software

BACKGROUND

Please describe your company and your position there.

Trade Association in the Broadcast & Media Sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aress Software?

Ongoing website development

What were your goals for this project?

To improve our website

SOLUTION

How did you select this vendor?

Referral

Describe the project and the services they provided in detail.

Full development and integration

What was the team composition?

developer, project manager, designers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with the team at Aress has been great for us in terms of the scope and speed of development we have been able to implement on our website. We had previously used companies with a support hours based structure but bringing a developer from Aress in full time has massively improved not only the range of developments we can do on our website but also the speed at which we are able to bring these developments from planning to live. For example, we are able to conceive an idea, speak with our developer and account manager at Aress and within a few weeks (depending on the scale of the project) we are in the testing phase and ready to deploy live.

Both Rajnesh and Riya (and previously Vijay) have been a pleasure to work with and are a real credit to Aress not only with their in depth knowledge but also in their customer service skills and general ‘can do’ attitude. I look forward to our continued relationship with Aress and seeing what the future holds.

How was project management arranged and how effective was it?

Their team effectively used online communication tools

What did you find most impressive about this company?

The speed of development was most impressive.

Are there any areas for improvement?

I think over the last 2 years we have developed a good working relationship and I am very happy.

BACKGROUND

Please describe your company and position.

I am the Chief Information Officer of American College of Surgeons

Describe what your company does in a single sentence.

We work primarily with SAP software to support enterprise operations and process automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aress Software to accomplish?

We engaged Aress Software to help us with ServiceNow-related customizations that would enhance our existing SAP integration. The goal was to extend functionality, improve the user interface, and build out additional workflows tailored to our internal processes.

SOLUTION

How did you find Aress Software?

• Online Search
• Clutch Site

Why did you select Aress Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Aress Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included customizations to our existing ServiceNow plugin to better align with our SAP system. Aress Software was responsible for developing and delivering a new plugin version that featured improved functionality, cleaner UI components, and tighter integration with SAP modules. They also provided technical support post-deployment to ensure everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Aress successfully delivered a new ServiceNow plugin with advanced features and improved compatibility with our SAP environment. The integration is now more efficient, and user adoption has increased significantly across departments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and handled in a highly professional manner. Their team was well-organized, responsive to feedback, and quick to address any questions we had throughout the process.

What was your primary form of communication with Aress Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism stood out immediately, as did their ability to communicate clearly and consistently. It was easy to collaborate with their team, and we felt supported every step of the way.

Are there any areas for improvement or something Aress Software could have done differently?

No issues to report, the experience was smooth and efficient from start to finish.

BACKGROUND

Please describe your company and position.

I am the CEO of patientMpower

Describe what your company does in a single sentence.

patientMpower is an experienced provider of remote monitoring applications for patients with respiratory conditions. Our technology is already used in leading centres in the US, UK and Ireland. Our solutions cover COVID-19, COPD, Cystic Fibrosis, Pulmonary Fibrosis and Lung Transplant. Our digital care solutions enables patients to perform measurements at home using integrated devices such as spirometers and pulse oximeters, which connect with the patientMpower smartphone application. This data is connected back into healthcare providers patient pathways and systems such as Electronic Medical record systems. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aress Software to accomplish?
We hired Aress Software to support our digital transformation by managing our CRM implementation, improving our cloud infrastructure, and providing ongoing application support. Our internal resources were stretched, and we needed a reliable technology partner to scale our systems efficiently.

SOLUTION

How did you find Aress Software?

• Online Search
• Referral
• Clutch Site

Why did you select Aress Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Aress Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aress Software led the full deployment of our CRM, migrated parts of our infrastructure to the cloud, and provided ongoing application maintenance and user support. They handled setup, integration, testing, and training across teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw increased productivity and smoother internal processes within the first two months. System uptime improved, and our customer data is now better organized and more accessible. The CRM has helped us manage leads more efficiently and close deals faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. They were responsive, deadline-driven, and communicative throughout. Weekly updates kept us in the loop, and they were flexible in adapting to our changing needs.

What was your primary form of communication with Aress Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine technical know-how with practical business understanding. They didn’t just deliver software—they delivered solutions tailored to our goals.

Are there any areas for improvement or something Aress Software could have done differently?

Nothing major—perhaps quicker documentation delivery would help. But overall, we’re satisfied with their performance and plan to continue working with them.

BACKGROUND

Please describe your company and position.

I am the CEO of Remedico

Describe what your company does in a single sentence.

We're a technology and consulting company focused on delivering customized software solutions and strategic IT consulting to clients across a range of industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aress Software to accomplish?

• Our software platform is designed to support large enterprise organizations in the domain of network and IoT security. To bring it to the next level, we needed a reliable development partner who could integrate seamlessly with our team, contribute meaningfully at both the architectural and engineering levels, and scale with us as we grew. Our core needs included frontend development, robust backend services, cloud integration, and infrastructure automation — all aimed at accelerating our development cycles, improving performance, and increasing system reliability.

SOLUTION

How did you find Aress Software?

• Referral
• Clutch Site

Why did you select Aress Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Aress Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past four years, Aress Software has been a critical part of our engineering efforts. They’ve led and supported multiple initiatives — often owning projects from start to finish. Some key deliverables include:

A full front-end redesign using ReactJS and modern data visualization libraries, which greatly improved UI/UX.
Backend optimization using Python, AWS Lambda, Elasticsearch, and Kafka to manage larger datasets and meet the demands of our expanding enterprise clients.
Implementation of CI/CD pipelines and process automation, significantly reducing our release overhead.
From concept through deployment, their team consistently improved the platform’s usability, scalability, and overall performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were significant and measurable. We saw:

A nearly 4x increase in development velocity
A 3x reduction in deployment times
Consistent, on-time delivery of features with minimal bugs due to high code quality
Their contributions also allowed us to rapidly test new features and adapt to evolving user needs — which proved critical in staying competitive and responsive to market demands.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aress Software adopted an Agile framework that aligned perfectly with our internal workflows. They maintained clear communication through collaboration tools and dashboards, and always kept us in the loop.
They consistently delivered on time, remained responsive to feedback, and went above and beyond during critical project phases. Their reliability and adaptability made them feel like a natural extension of our engineering team.

What was your primary form of communication with Aress Software?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their strong team culture and developer accessibility. Being able to interact directly with engineers — not just account managers — helped us solve challenges faster and more effectively. Their team is hands-on, thoughtful, and proactive in offering well-engineered solutions. Leadership at Aress is also very engaged and genuinely invested in long-term success, which made a big difference in collaboration quality.

Are there any areas for improvement or something Aress Software could have done differently?

We didn’t encounter any major issues. As with any complex, multi-year project, there were minor hiccups here and there, but Aress handled them with professionalism and urgency. Overall, the collaboration has been smooth, productive, and highly valuable from day one.

BACKGROUND

Please describe your company and position.

I am the Global Customer Success Engineer

Describe what your company does in a single sentence.

Works in SAP software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aress Software to accomplish?

• ServiceNow related customizations

SOLUTION

How did you find Aress Software?

Online Search

Why did you select Aress Software over others?

• High ratings
• Great culture fit

How many teammates from Aress Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cusotmizations to the ServieNow plugin we have

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliver a new plugin with newer features for ServinceNow and SAP integration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time and in a fantastic professinal manner

What was your primary form of communication with Aress Software?

Virtual Meeting

What did you find most impressive or unique about this company?

They're very professional, and their communication is great.

Are there any areas for improvement or something Aress Software could have done differently?

n/A