Arch Web Design

BACKGROUND

Please describe your company and position.

I am the Customer Service Manager of RoofMarketplace

Describe what your company does in a single sentence.

We are a trusted marketplace reinventing the roofing claims experience. Homeowners, insurance companies, and local, vetted contractors connect through our platform to ensure top-quality, warrantied roofs are installed at competitive prices, without the hassle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We needed a website that explained what we do in a simple way while building more trust with both homeowners and roofing professionals.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Arch team started by mapping out the full site structure, then redesigned every page to match our brand tone and target users. They focused on layouts that were easy to navigate and added visual elements that made the site feel more approachable and professional. They also optimized key conversion pages and improved how we highlight our core value connecting roofers and property owners faster and easier.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the new design went live, the site’s bounce rate dropped, and we saw a clear increase in sign-ups from both homeowners and contractors. Our team also received positive feedback from users saying the site “felt easier to use” and “looked more trustworthy.”

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arch Web Design handled the project with great communication. They gave us regular updates, met every deadline, and always asked for our input before making big design choices. They made the process smooth and kept everything on track from start to finish.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by how well they understood our business model. They weren’t just designing a nice looking website they focused on helping us connect better with our users. Their team genuinely cared about the results, not just the visuals

Are there any areas for improvement or something Arch Web Design could have done differently?

They listened carefully and made every change count. We’d be happy to work with them again and recommend them to other SaaS or service focused teams.

BACKGROUND

Please describe your company and position.

I am the co-founder of Typo

Describe what your company does in a single sentence.

Typo is an intelligent AI-driven software delivery intelligence platform that enables modern software teams with visibility, insights & tools to code better, deploy faster & stay aligned with business goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• Our website was outdated and didn’t really show what Typo stands for. We wanted a full design refresh that looked clean, modern, and easy to use. The goal was to create a site that made our product easier to understand and built trust with new users.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arch Web Design handled the full design process from start to finish. They began by learning about our product, our target audience, and the story behind Typo. Then they created design concepts, page layouts, and a full visual style that matched our brand identity. The final deliverables included a redesigned homepage, product pages, and a design system that keeps our look consistent across all content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new design made a real difference for us. Our site now feels more alive and engaging, and users interact with it more naturally. We noticed people spending more time exploring product features and signing up after their first visit. The redesign also helped strengthen our brand image during investor meetings and product demos. It gave Typo a professional and trustworthy online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very organized and transparent. We had clear timelines and regular check-ins. Every design milestone was delivered on schedule, and their team was always open to feedback. Communication was easy and professional throughout the project.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how collaborative and thoughtful their design process was. They paid attention to small details, asked smart questions, and always explained their design choices clearly. It felt like they were part of our own team, not just an outside agency. Their creativity and care for quality really showed in every design round.

Are there any areas for improvement or something Arch Web Design could have done differently?

There isn’t much to complain about.

BACKGROUND

Please describe your company and position.

I am the Founder of Embrix

Describe what your company does in a single sentence.

Embrix is set to pave the way for companies facing challenges in their business by providing a Monetization, Order-To-Cash and Revenue Management solution in the cloud that will help them along their transformational journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• Arch Web redesign and rebuild our company website. Our goal was to have a modern, fast, and easy to use website that reflects our mission and helps users learn about our SaaS products. We wanted a site that not only looks good but also works smoothly on all devices.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Referral

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arch Web Design handled everything from planning and design to full development. They started with a strategy session to understand our goals, then created wireframes, page layouts, and user flows. They designed every page with a clean, modern look and built the site to perform well. The final deliverables included a fully responsive website with a simple CMS setup so our team can make updates easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw clear improvements in user engagement. Our bounce rate dropped, time on page increased, and customer sign-ups grew. The new site also helped improve how people see our brand. Clients and partners have told us the site now feels more professional and trustworthy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They shared timelines, kept us updated, and always delivered work on schedule. Whenever we gave feedback or asked for a change, they responded quickly and made the updates right away. Communication was clear and consistent from start to finish.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how well Arch understands SaaS companies. They don’t just design for looks; they build with purpose. Their designs connect with users and reflect a brand’s vision. They really cared about the outcome and put effort into every detail.

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, our experience was great.

BACKGROUND

Please describe your company and position.

I am the ceo & co-founder of Freetrade

Describe what your company does in a single sentence.

Freetrade is an app that makes investing simple, and free.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We wanted a full redesign of our website to make it clearer, faster, and easier for users to understand what we do. Our goal was to have a modern, mission driven website that speaks to our audience and supports our growth as a SaaS platform. We needed a team that understood both design and tech, and Arch Web Design fit perfectly.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arch Web Design worked with us from start to finish. They started with strategy sessions to learn about our brand and goals. Then, they created wireframes, custom designs, and handled all the web development. The final deliverables included a responsive website, clean UI, clear navigation, and strong calls to action. They also helped with content structure and SEO setup to support our launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the new site went live, we saw a big jump in engagement. Page views went up, bounce rates dropped, and sign ups increased. Our team also got great feedback from customers and investors about how professional and easy to use the new site is. The website now reflects our brand and mission much better.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used clear timelines and kept us updated every week. Every task was delivered on schedule. They were quick to respond to feedback and made changes fast. Communication was always open and professional.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how well they understood mission-driven companies like ours. They didn’t just design a nice looking website; they built a platform (webflow) that helps us share our story and connect with users. Their mix of design talent and technical skill is rare. They truly cared about our success.

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, the experience was great. If I had to suggest one thing, maybe adding a bit more support after launch could help. But overall, they delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Tractable

Describe what your company does in a single sentence.

Our AI-first solutions bring the latest computer vision research and machine learning techniques to visual assessment. Using customer images, our AI products started enabling fast, accurate damage appraisal to help make recovery from accidents up to ten times faster. We’re now applying our award-winning AI to accelerate other processes involving visual inspection and appraisal. From salvaging car parts to property assessment, we’re on a mission to transform the way people live and work across whole industries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We hired Arch Web Design to redesign and rebuild our company website. As a mission driven SaaS company, our main goal was to have a site that clearly explained our product, looked professional, and helped build trust with potential customers. We wanted a site that not only looked modern but also supported growth by improving conversions and making it easier for people to connect with us.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project covered both web design and web development from start to finish. Arch created wireframes, mockups, and a full redesign of our pages. They delivered a new homepage, detailed product pages, a blog setup, and a streamlined backend so our team could make updates without needing outside help. They also made sure everything was responsive, fast, and SEO friendly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch, we noticed clear improvements. The site loaded faster and our bounce rate dropped. More users engaged with our content, and we saw an increase in leads coming through the contact form. Our sales team also reported that prospects were arriving better informed and more confident, which made their conversations easier.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They gave us a clear timeline, sent regular updates, and stuck to their schedule. If we had feedback or last minute changes, they were quick to adjust and always responsive. Everything was delivered on time with no surprises.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their deep understanding of mission-driven SaaS companies. They weren’t just building a generic site, they built something that aligned with our values and our audience. Their ability to balance clean design with practical business needs really impressed us.

Are there any areas for improvement or something Arch Web Design could have done differently?

The only small area for improvement would be offering more post launch training for our internal team. That said, whenever we reached out with questions, they were quick to help, so it was never a major issue.

BACKGROUND

Please describe your company and position.

I am the Founder of Daje De Alberi

Describe what your company does in a single sentence.

Daje de Alberi is a nonprofit association based in Rome that promotes urban reforestation and environmental regeneration by engaging citizens and volunteers in planting and caring for trees.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

I hired Arch Web Design to create a professional website for my nonprofit, Daje De Alberi. Our main goal was to have a site that could share our mission of urban reforestation in a clear and inspiring way, while also making it easy for people to get involved and support us.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Referral

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team designed a full website from the ground up. They worked on the layout, branding, and flow to make sure it reflected our values. They also set up key features like online donations, volunteer sign-up forms, and sections that explained our projects. Everything was done with detail and care for our mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we saw more people signing up to volunteer and more donations coming in through the site. The new design gave us a stronger online presence and made it easier to share our vision with the community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. Arch web Design delivered everything on time, kept us updated at each step, and listened to feedback. Anytime I had a question or request, they responded quickly and with a positive attitude.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how much they understood mission driven work. They didn’t just build a nice looking website, they created something that truly reflected who we are and why we exist. Their care for impact matched our own.

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, I don’t have much to suggest. The process was smooth, and the final site was even better than I hoped.

BACKGROUND

Please describe your company and position.

I am the co-chief executive officer of Homeboy Industries

Describe what your company does in a single sentence.

Homeboy Industries mission is to hope, training, and support to formerly gang-involved and previously incarcerated adults and youth, allowing them to redirect their lives and become contributing members of our community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We hired Arch Web Design to redesign and rebuild our website. Our goal was to have a site that truly reflected our mission, was easy for people to use, and could help us better connect with the community we serve. We also needed some web development support to make sure the site worked smoothly across all devices.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arch handled the entire redesign process, from strategy to launch. They created a clean, modern design that made our message clear and engaging. Their team improved navigation, refreshed the content layout, and added development features we needed for better functionality. They also made sure the site was mobile-friendly and optimized for performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new site has made a huge difference. Visitors now stay on the site longer, and we’ve seen a clear increase in sign-ups and donations. More people are finding us online, and the feedback from our community has been overwhelmingly positive. It’s clear the redesign has helped us reach more people and support our mission in a stronger way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They set clear timelines, kept us updated every step of the way, and delivered everything on time. Anytime we had a question or request, they were quick to respond and always came back with thoughtful solutions.

What was your primary form of communication with Arch Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how deeply they understood our mission. They weren’t just designing a site; they were creating a platform that helps us grow our impact. Their ability to blend beautiful design with practical functionality stood out. It felt like they cared as much about our success as we did

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, I don’t see any areas where they fell short. The experience was smooth, and the outcome was better than we hoped for. We would gladly work with Arch Web Design again and recommend them to other mission-driven organizations.

BACKGROUND

Please describe your company and position.

I am the Founder of Helm Experience & Design

Describe what your company does in a single sentence.

Helm Experience & Design is a digital product studio that builds software with innovative people. Whether you're looking to enhance operations or just want to stay competitive in the digital landscape - Helm is here to help. We unlock new opportunity for your business by enabling you with design and technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We hired Arch Web Design to redesign our website and make it more modern, user friendly, and aligned with our brand. We also wanted stronger SEO so that more people could find us online. Our goal was a site that looked great, performed well, and brought in more qualified leads.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arch managed the full website redesign from the ground up. They created a clean design that matched our mission driven work, built a custom site that is easy for us to update, and made sure it worked seamlessly on both mobile and desktop. On the SEO side, they ran a full audit, helped us refine our keyword strategy, and improved our on page structure and meta information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact was obvious. The site now feels professional, loads faster, and is easier to navigate. Within a short time, our rankings improved, traffic grew, and inquiries from potential clients increased. These new leads have directly contributed to more opportunities and revenue for our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept us updated, met every deadline, and were quick to respond when we had questions. Communication was clear and smooth, which made the process easy from start to finish.

What was your primary form of communication with Arch Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how much they cared about our mission. They weren’t just building a site; they were building something that helps us grow and reach more people. It felt like having a true partner, not just a vendor.

Are there any areas for improvement or something Arch Web Design could have done differently?

I honestly can’t think of anything they could have done better. Arch Web Design exceeded my expectations in every way. I’m excited to keep working with them and would recommend them to any mission-driven or SaaS company looking for a world-class web partner.

BACKGROUND

Please describe your company and position.

I am the Project manager of Beacon Group

Describe what your company does in a single sentence.

Beacon Group has been committed to providing employment related opportunities to people with disabilities. We provide training, development and access to real work for a segment of our community that traditionally bears a 70% unemployment rate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We hired Arch Web Design for a website redesign. As a nonprofit creating employment opportunities for people with disabilities since 1952, our old site wasn't helping us reach enough job seekers or employers willing to hire our participants.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed everything over three weeks, making sure the site was accessible for people using screen readers and other assistive technology. The final two weeks were spent building it all in Webflow and making sure everything worked smoothly on phones and computers.

We ended up with a completely new 10-page website featuring easier job application processes, employer partnership forms, success stories from our participants, donation options, and clear information about our training programs that help people with disabilities find meaningful work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The changes have been really noticeable since we launched. We're getting way more job applications from people with disabilities - probably three times what we used to see. Employers are reaching out more often too, asking about hiring our participants for their businesses.

The donation side has picked up significantly. People seem to understand better how their money helps create real jobs for people who want to work. Our staff tells me the new application process is much easier for people with different disabilities to navigate, which was one of our biggest concerns with the old site.

What's been really rewarding is hearing from families that they found our services through the website and their loved one got their first job through our program.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used email mostly and set up weekly calls to check in. Always got back to us fast when we had questions. Finished exactly when they promised, which was important since we had a big fundraising event coming up.

What was your primary form of communication with Arch Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

They really took time to understand disability employment and the challenges people face finding work. The accessibility features they built into the site go way beyond basic requirements. They made sure everything works perfectly for people using different assistive technologies.

They also came up with the idea to showcase our participants' success stories by job type, which helps both job seekers and employers see the possibilities.

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, we're thrilled with everything they did. The team really understood our mission and delivered exactly what we needed. If anything, working with them showed us how much we were missing with our old website.

They were professional, caring, and delivered great results that are helping more people with disabilities find meaningful employment.

BACKGROUND

Please describe your company and position.

I am the chief executive officer of Colbea

Describe what your company does in a single sentence.

Colbea is a non-profit business support and enterprise agency designed to help new businesses get off the ground and support businesses to develop into successful ventures. Its sole aim is to see the economic prosperity of the region improved through new business development. Colbea offers: • free confidential business advice from accredited professionals for business start ups, trouble shooting, planning for next stage growth .

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arch Web Design to accomplish?

• We hired Arch Web Design for a complete website redesign. As a nonprofit business support agency helping SMEs across Essex since 1982, our old website wasn't generating enough inquiries from startups needing our coworking spaces and business advice services.

SOLUTION

How did you find Arch Web Design?

• Online Search
• Clutch Site

Why did you select Arch Web Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Arch Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They began with two weeks of research, interviewing our business advisors and successful entrepreneurs we've helped over our 40+ year history. Then they spent two weeks creating a strategy that would showcase our coworking spaces and business support services.

The design phase lasted three weeks where they created modern layouts that felt professional but welcoming to nervous first-time entrepreneurs. Development took one week to build everything in Webflow, making sure it worked perfectly for busy business owners checking on mobile.

We received a complete 10-page website redesign with improved workspace booking system, easy contact forms for business advice, success stories from entrepreneurs we've helped, donation processing, and clear information about our coworking facilities and training programs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation has been remarkable after 4 months. Our workspace bookings soared by 165%, climbing from 18 bookings monthly to 47 bookings consistently. Business advice requests grew by 140%, connecting us with more entrepreneurs ready to build successful companies.

What really impressed us was the 200% boost in online donations supporting our free services. We went from 8 donations monthly to 24, which directly helps us offer more free resources to startups. The site performance improved dramatically too - it loads much quicker and entrepreneurs now spend nearly 3 more minutes exploring our services, showing they're truly engaged with what we offer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used email for regular updates and scheduled weekly video calls to show progress. Always responded within a few hours and finished exactly on time. Very organized with clear milestones and never rushed us during feedback sessions.

What was your primary form of communication with Arch Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of how entrepreneurs think really stood out. They knew that startups are often overwhelmed and need clear, simple information about getting help. The way they organized our services by business stage has made it much easier for entrepreneurs to find exactly what they need.

They also suggested highlighting our success stories throughout the site, which has been powerful for showing nervous entrepreneurs that we really do help businesses succeed.

Are there any areas for improvement or something Arch Web Design could have done differently?

Honestly, it's hard to find anything to improve. The entire experience exceeded our expectations from start to finish. If anything, I wish we had discovered Arch Web Design sooner so we could have been helping more entrepreneurs all along.