Apzumi

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of a medical resources company

Describe what your company does in a single sentence.

Through educational resources and virtual solutions, our company empowers healthcare providers to offer patients a best-in-class cardiac rehab experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Complete rebuild of a legacy telehealth platform to eliminate technical debt.
• Delivery of a high-stakes MVP within 3 months for a board demonstration.
• Real-time tracking of vital signs and symptoms for patients during remote cardiac rehab sessions.
• Integration with the US healthcare ecosystem (EHR systems via Redox and insurance providers).
• Creation of a scalable architecture for both internal and external medical facilities.

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

Other

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The deliverables included a cross-platform app (Web/iOS/Android) featuring a sophisticated telehealth engine with real-time vitals reporting. They developed a complex permissions system for various medical organizations, integrated Fitbit for automated data tracking, and used Redox to connect with US hospital databases (EHR). A major part of the work was optimizing video transmission for elderly patients with limited internet access to ensure uninterrupted care.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most critical outcome was delivering a stable, board-ready MVP in exactly 3 months. The MVP started with features like patient status monitoring, patient and user management, and video calling, and following its successful launch, it has been continuously scaled and enhanced. The platform is already integrated with multiple medical facilities across the US, successfully handling real-time cardiac monitoring and emergency protocols for high-risk patients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management was exceptionally lean and efficient. We collaborated directly with the Apzumi team on a daily basis. This direct communication, combined with their use of AI-assisted development that we are proponents of, allowed them to deliver features at a great speed. They were proactive partners who, rather than just following tickets, suggested holistic improvements where they noticed good opportunities for them.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical ownership and problem-solving skills are unparalleled. When we faced a hardware-specific camera bug, they didn't just find a workaround, but coordinated with Zoom's engineering team to fix the root cause globally. Also, their ability to act as a "technical powerhouse" with a small, AI-supported team provided us with immense value. They were treated as an integral part of our own team, showing deep care for the project's business success. Their expertise in compliance and security is impressive. Our platform requires complex access management, where users often hold hybrid roles - for example, acting as both client and provider simultaneously, with additional overarching company-wide permissions. Apzumi successfully designed a robust system that reconciles these conflicting roles, ensuring granular access control without compromising security. In addition to all of this, they showed more care for the product and the users than any other contracting team I've worked with. Every team member from Apzumi has been a joy to work with. 

Are there any areas for improvement or something Apzumi could have done differently?

Very pleased with the results and the team members!

BACKGROUND

Please describe your company and position.

I am the EVP Business Development & Digital of Concierge Care Advisors

Describe what your company does in a single sentence.

Concierge Care Advisors is a senior placement advisory service. We help families navigate the process of finding the right senior living community or in-home care for their loved ones, providing personalized guidance at no cost to the family.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Build a consumer-facing web application (Senior Navigator) to extend CCA's advisory services to a broader digital audience.
• Translate a complex, emotionally sensitive decision process into a clear, step-based user experience.
• Partner with a trusted technical counterpart whose expertise and resources complemented my own.

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Concierge Care Advisors engaged Apzumi to design and build Senior Navigator, a config-driven SaaS platform that guides families through senior care planning decisions including assisted living, memory care, and in-home care placement. The engagement ran approximately six months and covered full-stack architecture, development, and AWS deployment. 

The contracted scope included: 

A multi-module Angular frontend with NGXS state management and PrimeNG components, delivering a guided care planning journey, a Care Funding Plan module with Financial Review section, and a Learning Center. 

A Spring Boot / Java 21 backend with PostgreSQL on AWS RDS, integrated with Cognito for authentication (including Facebook OAuth), SES for transactional email, and S3 / CloudFront for asset delivery.

A config-driven architecture in which form logic, validation, scoring rules, and UI flow are defined in versioned JSON templates rather than hardcoded, allowing platform behavior to be changed without code deployments.

AWS infrastructure spanning development, QA, staging, and production environments, with supporting CI/CD and monitoring.

Feature development across the Guided Care Plan scoring engine, Cost Estimate product, Financial Review Dashboard, Plan With My Advisor product, Start Over flow, and outro / navigation screens.

Quality assurance, project management, design, and DevOps support throughout. 

Key delivered artifacts included the production Senior Navigator platform running on AWS, the JSON-configurable template system that our internal team has continued to extend independently, the full Care Funding Plan module with simple and advanced modes, Cognito-based authentication with social sign-in, initial New Relic APM instrumentation, and a baseline Playwright end-to-end test suite.

The config-driven architecture in particular has proven valuable well beyond the engagement. It was designed to let our team iterate on platform behavior without touching code, and once admin access was granted in early February, it allowed parallel workstreams between Apzumi's development and our own configuration work. That design is what enabled a smooth transition to independent maintenance when the engagement concluded.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement delivered several outcomes that demonstrate meaningful progress:

A production launch on schedule. Senior Navigator reached its soft launch on the target date in February, with the Guided Care Plan, Cost Estimate, Financial Review, and Plan With My Advisor products all live in production.

A working config-driven architecture. The JSON template system delivered on its core design goal: platform behavior (form logic, scoring rules, validation, and UI flow) can be modified through configuration changes rather than code deployments. This was validated in real time during the engagement, when parallel configuration work ran alongside Apzumi's development without conflict.

Multi-environment AWS infrastructure. Development, QA, staging, and production environments were stood up and operational, with appropriate environment separation and deployment workflows.

Authentication and identity. Cognito-based authentication was functioning in production, including Facebook OAuth social sign-in.

A clean handoff to internal maintenance. At the close of the engagement, our internal team was able to take over ongoing development without a gap in velocity. The config architecture, codebase structure, and environment setup were well-documented enough that we have continued to extend the platform independently — including significant refinements to the scoring engine, a full Care Funding Plan redesign, expanded test coverage, and additional infrastructure hardening. The quality of the handoff is itself a measurable outcome: there was no rebuild, no rescue engagement, and no lost ground.

A professional close to the commercial relationship. Final invoice reconciliation was completed cooperatively, with both parties aligned on the final settlement. The engagement ended on good terms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management Apzumi's project management was organized and consistent throughout the engagement. The team ran regular status updates, maintained clear ticket hygiene in Jira, and kept us informed of progress across the development, QA, and staging environments. Malwina, our primary project manager, was responsive and proactive in surfacing blockers and coordinating across the frontend, backend, and QA disciplines.

Deliverables generally landed on schedule, with the soft launch hitting its target date. When timelines shifted on individual tickets, the team communicated early and adjusted scope or sequencing in a collaborative way rather than letting issues linger. Weekly touchpoints kept both sides aligned on priorities, and their internal meetings and prep work showed up in the quality of the updates we received.

The team was responsive to feedback and flexible when requirements evolved mid-sprint, which happened often given the config-driven nature of the platform. Questions sent to the PM or engineering leads were typically answered within the same business day, and handoffs between their team and ours were handled smoothly. Overall, the engagement felt well-managed from a process standpoint.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Most Impressive or Unique What stood out most about Apzumi was the caliber of their engineering talent combined with a genuine willingness to build what we actually needed rather than defaulting to a template. When we brought them the config-driven architecture concept — which is unusual and adds significant upfront complexity — they engaged with it thoughtfully and executed it well rather than pushing back toward a more conventional approach.

The team navigated those interdependencies well and kept the architecture coherent as scope expanded. The team also brought a healthcare-adjacent sensibility to the work that we didn't expect from an offshore partner. They understood that our product wasn't just another SaaS product, and that the families using it would be navigating some of the hardest decisions of their lives. That came through in the care taken on UX details, error handling, and accessibility. 

Finally, the cross-functional depth of the team was impressive. Having a full stack of frontend, backend, DevOps, QA, design, and project management under one roof made the engagement feel cohesive rather than stitched together, and it's part of what enabled us to move as fast as we did.

Are there any areas for improvement or something Apzumi could have done differently?

Honestly, nothing significant comes to mind. They delivered what we asked for, the team was responsive, and the engagement closed on good terms. Any minor friction along the way was handled collaboratively as it came up.

BACKGROUND

Please describe your company and position.

I am the CEO of Visera

Describe what your company does in a single sentence.

We have a health and wellness app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• We wanted to consolidate our development team
• We needed to find a strong partner for system creation and integrations
• Build native apps

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to provide our customers with the best mobile app experience possible with access to cutting edge results leveraging proprietary scanning technologies.  This required complete revamp of backend systems and front end design and development.  We have high confidence in the work from Apzumi and see them as a strong partner for our product development and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have delivered a quality native app for our users to utilize along with streamlined backend systems to enable the best support from our internal teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Apzumi has done a great job managing the expectations and deliverables of our projects.  They have been on time and on inital budget proposals.  We have consistent communication to evolving needs through out the process, and I have been impressed with their ability to address these requests in a quick and timely matter without it deeply impacting our agreed upon budget and timeline.

What was your primary form of communication with Apzumi?

Virtual Meeting

What did you find most impressive or unique about this company?

I have been impressed with the amazing professionals at Apzumi.  They make the most of their time and are effecitent with their communications, while also being a part of our company's culture of collaboration and friendliness.  They operate as a direct extension of our company.

Are there any areas for improvement or something Apzumi could have done differently?

There isn't anything for direct improvement.  Whenever items arise of concern are need of attention, we address it with them and find immediate resolution.

BACKGROUND

Please describe your company and position.

I am the CEO of medaia GmbH

Describe what your company does in a single sentence.

Developing and distributing AI based medical devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Rewriting the existing application into an SDK format
• Developing additional application components
• Optimizing the architecture
• Fixing existing bugs
• Creating launchers with application previews

SOLUTION

How did you find Apzumi?

Onsite IT Conference

Why did you select Apzumi over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Apzumi has been tasked with transforming SkinScreener into a Software Development Kit (SDK) for deployment on local devices by the Portuguese Ministry of Health, integrating our AI-Powered Assessment tool to enhance early skin cancer detection across Portugal. The project scope involved redeveloping the existing application designed for quick and user-friendly skin cancer risk assessments into a modular SDK for seamless integration and scalability. Apzumi refactored the core application, added new components, optimized architecture, and fixed existing bugs to enhance performance and stability. Mobile launchers were developed for SDK previews, and a React Native wrapper was created to enable cross-platform compatibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several key measurable outcomes that highlight its success. The SDK successfully passed internal quality tests, ensuring high performance and reliability. A sample integration of the SDK was prepared, demonstrating its functionality and ease of implementation. Most importantly, a fully functional version of the SDK was delivered to the Portuguese Ministry of Health, marking a significant milestone in the project’s rollout. These achievements confirm the project’s progress and its readiness for real-world application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Apzumi’s project management was highly responsive, proactive, and solution-oriented. Their team not only delivered all items on time but also actively contributed their own ideas, improvements, and refinements throughout the process. Given the short timeline, the project followed a streamlined management approach, bypassing some formal procedures to maximize efficiency. This flexible and results-driven approach ensured smooth collaboration and optimal delivery within the required timeframe.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Apzumi was their proactivity, speed of work, and the quality of the code they delivered. The team consisted of specialists who were able to provide valuable insights from a technical perspective, ensuring that every decision was well-informed and aligned with our goals. Their ability to quickly adapt and offer effective solutions was truly remarkable.

Are there any areas for improvement or something Apzumi could have done differently?

One area for improvement could be better synchronization between the Android and iOS development teams. While everything was delivered on time, the testing process couldn't be done simultaneously across platforms, which could have enhanced efficiency.

BACKGROUND

Please describe your company and position.

I am the CEO of Hube Health LLC

Describe what your company does in a single sentence.

Hube Health lowers maximum claims liability for qualified self-insured companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Build a secure engagement platform
• Deliver educational videos and pdf's

SOLUTION

How did you find Apzumi?

Conference

Why did you select Apzumi over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• experience in medical space

Describe the scope of work in detail. Please include a summary of key deliverables.

Apzumi built a secure medical platform capable of onboarding invited users. A health assessment was built to design. API's were built to populate the user's personal page with specific videos and pdf's as directed via API from a separate database. Users are advised of update by email and sms of any changes to their profile. Apzumi was able to adapt to changes required by us as we added to the scope regularly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Apzumi did a great job of keeping me informed about each stage and specific work efforts next in line. At job's end, I received exactly what we ordered. Changes required were reasonably priced and did not overly extend delivery dates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project progressed on time. Additions to the work effort added on as I broadened the scope were cost effective and delivered in a timely manner. We had weekly check-ins during discovery and during development. Our project manager is excellent, Joanna took our additions in stride and delivered as requested. I have another data scientist (now our CTO) working on another aspect of the project in parallel and they worked together very well and he had a high degree of confidence in Apzumi's work.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This was hard to say, but I was very happy with the experience and the final product.  We are already having post production additions and as expected, the work effort, timing, and delivery date are all clearly established ahead of time.

Are there any areas for improvement or something Apzumi could have done differently?

I would have liked a better tutorial on the preproduction workspace. It was difficult for me to view on my own.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of OneCare Inc.

Describe what your company does in a single sentence.

Next generation Agetech software/service connecting Seniors and Caregivers 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Clen up App dependancies for Guardian App on iOS and Android
• Deploy revised Android App
• Break/Fix App Testing

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

• High ratings
• Company values aligned
• Project Interview

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1 Clean up App dependancies in iOS and Android.
2. Upgrade Flutter version to current.
3. Revise, augment software versions old and new.
4. Additiona flutter development
5. Deploy revised/updated App in Google Store
6. App testing and break/fix inital functional challenges.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project deployment on time, within budget, with remarkable flexability and focus on end goal. Apzumi demonstrated clear, concise project scope and comlete aligned understanding of the ultimate goal. Extraordinary.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This was our second project with Apzumi and was project managed by Marta Lewandowska and Anna Zelewska. The were the consumate professionals...organized, process driven, attentive, understanding, and best of all were minimalists...never acting like our requests were too much or our project was misguided. They were asked to provide not only technical expertise but advisory input as well. They guided us as true pro's. Totally responsive for things they could control. We felt completely comfortable with their guidance and advisory input. We pivoted a coule of times at their recommendation...and are grateful we did it. They were fantastic. 

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

So we were a tough client going through a tough time. We were late to pay our first project and they stuck with us along the way...the partner for which we were looking. They executed this project (this review) without any legacy baggage of the first project. True Pro's.

Are there any areas for improvement or something Apzumi could have done differently?

Honestly can't think of any. I have outsourced these kind of services for 35 years. Apzumi is an extrordinary group with which to work. We expect a long and prosperous partnership.

BACKGROUND

Please describe your company and position.

I am the CTO of AllaiHealth

Describe what your company does in a single sentence.

AllaiHealth is a healthcare provider workflow augmentation company that helps practices streamline clinical processes and documentation burden utilizing AI tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Building a web app for staff to input patient data
• Enabling sending web-based health questionnaires
• Displaying results in raw and algorithm-processed form

SOLUTION

How did you find Apzumi?

Onsite IT Conference

Why did you select Apzumi over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Apzumi were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focuses on developing a Minimum Viable Product (MVP) that delivers essential functionality to demonstrate viability. Key tasks include building the questionnaire model in the database, rendering and validating questionnaires, delivering results to providers, calculating risk scores and probable diagnoses, and presenting the results in a clear format for providers. This MVP will serve as a working prototype to showcase the core features and potential of the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ongoing progress was tracked through the completion of planned sprints, indicating steady development progress. Measurable outcomes from the project include the successful implementation of the system for several healthcare providers, demonstrating its functionality and reliability. Client satisfaction is high, as evidenced by requests for scaling and custom expansions of the application's features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed using the Scrum framework with two-week sprints. This approach ensured regular code reviews, strong technical oversight, and productive pair programming sessions, all contributing to seamless knowledge sharing among the team. Apzumi team’s ability to adapt to our evolving needs, combined with their efficiency and focus on quality, made the overall project management highly effective and impressive.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their commitment and teamwork. The developers showed great ownership of the project, actively sharing knowledge, best practices, and displaying exceptional proactivity. The technical expertise of the backend team stood out, especially their deep understanding of medical technology. Apzumi’s experience in developing medical applications and their valuable medical-technical know-how were crucial to the project’s success. Apzumi team members were treated and valued as integral parts of our team.

Are there any areas for improvement or something Apzumi could have done differently?

We are extremely pleased with the outcome of the project. We highly value Apzumi’s technical expertise and business insight. All project requirements were successfully fulfilled.

BACKGROUND

Please describe your company and position.

I am the EVP of Marketing & Product of ZYTO

Describe what your company does in a single sentence.

We are a wellness technology company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Consolidate development responsibilities to a single group
• Seek strategic cost management solutions

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Our app has been successfully rewritten in native languages for both iOS and Android, thanks to the exceptional partnership with Apzumi. From the outset, they demonstrated a deep understanding of our requirements, ensuring that the transition to native app development was smooth and seamless.

Throughout the project, Apzumi consistently met every milestone, hitting key deadlines while staying within the defined and agreed-upon budget. Their technical expertise, coupled with their proactive communication and collaborative spirit, has been invaluable in delivering an enhanced app experience for our users. We look forward to continuing this strong partnership as we explore future opportunities together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the exceptional efforts of Apzumi, our app has seen significant improvements in both usability and stability. Their contributions have resulted in a more intuitive user experience and a more robust, reliable app overall.

Apzumi's ability to consistently deliver high-quality work has made them our preferred vendor for ongoing and future development projects. We're excited to continue this strong partnership as we grow and enhance our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Apzumi's project management has been nothing short of outstanding. Their proactive communication and thorough understanding of our project goals have ensured that we stayed on track and on budget throughout the development process. By regularly addressing project needs and working closely with our team, they’ve helped us achieve the results we set out to accomplish. Their consistent reliability and leadership have been key to the success of our projects.

What was your primary form of communication with Apzumi?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the aspects I value most about working with Apzumi is the close collaboration we have with their team. From top management to day-to-day operations, the relationships we’ve built have played a crucial role in the success of our projects.

This strong connection has been a key factor in why we continue to partner with them. Their openness, accessibility, and commitment to our shared goals make it easy to work together, ensuring that every project runs smoothly and delivers the desired results.

Are there any areas for improvement or something Apzumi could have done differently?

At this point, there isn't any aspect I can identify that I would have wanted to go differently.

BACKGROUND

Please describe your company and position.

I am the Delivery Manager of Fabrity

Describe what your company does in a single sentence.

Fabrity specializes in designing and building custom software solutions, assisting our enterprise clients worldwide in their digital transformation journey. We undertake complex, long-term projects using battle-proven tech stacks and the project methodology (Agile or Waterfall) that best fits the business goal. Our clients come from a variety of industries, including life sciences, healthcare, manufacturing, financial services, automotive, retail, and energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Building a mobile app for loyalty programs management

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

Good value for cost

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project kicked off with workshops with stakeholders in order to analyze business requirements. An integral part of the project was extensive user research to better define user expectations when it comes to mobile app usability. Then, Apzumi proposed the solution’s architecture. 
Once they were accepted, the coding started. When the app was ready, it was tested focusing on usability to ensure navigation is intuitive and the app’s performance can handle many concurrent users. Then, the app was deployed, and the project documentation was handed in. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project requirements were met, and the app was delivered on time. General feedback from customers using the app is positive: they liked its intuitive design and ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was divided into sprints and managed using Agile methodology. Apzumi held regular meetings with all project stakeholders to communicate project status and gather feedback. Daily project communication was handled through a Slack channel.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We liked the way they approached the project, handling it in a comprehensive way: from initial business requirements analysis, through coding phase, to testing and deployment.

Are there any areas for improvement or something Apzumi could have done differently?

We are very satisfied with the project results. We appreciate Apzumi’s technical expertise, as well as their business acumen. All the project requirements were met.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Encore Wellness

Describe what your company does in a single sentence.

We provide wellness and physical therapy services to seniors via brick/mortar and virtual delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

• Stream live and on-demand wellness content
• Senior focused web application
• Intuitive and aesthetic appication design
• Improved member engagement

SOLUTION

How did you find Apzumi?

Referral

Why did you select Apzumi over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Apzumi were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First stage of the project was focused on shaping the product and creating a fully functional design which will address the pain points of the previous system and the goals of end users.Then the team has started to work on the development - they delivered key functions of the system in iterations and gave us UAT product environment on which we could have tested and provide feedback to the team.

Core functions were a database of videos on-demand with an easy and intuitive filtering system and Vimeo integration, joining live video classes with coaches and making the system accessible for 3rd partyusers. Important was also to track the progress of each user to motivate them and encourage them to use the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ontime delivery of initial launch.  Over 500 new users on the platform during the first month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been responsive and proactive. The communication was smooth and we have been notified about any delays in deliveries in advance. They have also been very transparent with the progress - we had weekly status meetings to follow up. The team has fully understood our needs and engaged in creating a product that would help us develop our business. Our feedback and comments were addressed and implemented.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive approach with a lot of effort put into understanding our needs.  Easy to work with.  Accomodating to our work time zone.

Are there any areas for improvement or something Apzumi could have done differently?

Increased and advanced communication on Poland holidays and vacation time periods.