The App Master

BACKGROUND

Introduce your business and what you do there.

I’m the head of research for a consulting firm. We focus on company culture by doing survey research about leadership and general employees of companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The App Master?

We needed help with reporting back to our clients based on the survey research we do for them.

SOLUTION

What was the scope of their involvement?

The App Masters helped us automate most of the reports that we make. They also created a client management portal for us to use, along with a dashboard where we can upload our PDFs and see the key metrics for those reports.

What is the team composition?

We worked with Matias (CEO) and Sebastian (Developer). We worked with mainly just them, but two others were brought in to help with the project. 

How did you come to work with The App Master?

They were highly recommended by one of our partners and several clients who have worked with The App Master before. We were told that they did good work, had good communication, and had affordable prices since they’re based in Argentina.

How much have you invested with them?

We invested $37,500 with them.

What is the status of this engagement?

The project split into two parts, but the overall engagement lasted from January 2020–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The amount of time that takes to create a report is now about 20% less than what it used to be, so now we’re saving 80%–90% of company time. Also, the quality is higher and the QC improved. Instead of having a whole team working in that area, there's one area for reports. Overall, we have a higher quality product to present to our clients. Instead of emailing them, now we have a website where they download reports and the metrics.

How did The App Master perform from a project management standpoint?

They were good at meeting deadlines and there were no problems with communication; we were worried about the language barrier, but their English was good. Even the time zones worked for us, and we worked comfortably during our normal work hours. The App Master also came up with their own input and ideas, so we felt like they understood the project. They made sure to take the time to understand what we wanted — they were nice to work with.

What did you find most impressive about them?

The App Master’s team has a flexible and communicative attitude. Every time we had a problem, we could easily work with them to solve any issues.

Are there any areas they could improve?

I don’t think there’s something that they could improve. 

Any advice for potential customers?

I’d recommend not being shy and communicating with them. This was our first time working with software development, and we realized how important all the upfront meetings and details are. The second phase of our project went smoother thanks to this.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Xellar.app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The App Master?

I was looking for a partner to do the development of an app.

SOLUTION

What was the scope of their involvement?

The team developed the IT solution and mobile app from scratch. I shared my ideas, and then they started developing the app for iOS and Android. They also built a backend in .NET.

The app is Omnichannel and helps people with their e-commerce. They can communicate one-on-one with customers. The goal is to enhance their bulk of conversion rate, average ticket, and customer loyalty. They completed an MVP.

Currently, they’re working on the full version, including the changes and corrections we request.

What is the team composition?

We work with 5–6 people, including an operations manager, project manager, developers, and a QA tester.

How did you come to work with The App Master?

They’re experienced, down to earth, and adaptable.

How much have you invested with them?

We’ve invested $40,000–$50,000.

What is the status of this engagement?

We began working together in October 2019. They delivered the MVP in the spring of 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This isn’t something that will bring mass downloads because it’s intended to be sold to retailers. They can share login information with their customers.

The deliverables of each sprint were done well and delivered on time. They proposed good development ideas and IT solutions. The team exceeded our expectations with the end product.

How did The App Master perform from a project management standpoint?

Their team does a great job. We work with Agile Scrum and use tools for tracking progress. They’re always available and responsive, doing well at answering questions and explaining processes. We communicate through WhatsApp.

What did you find most impressive about them?

Their team is professional and flexible. The cost-benefit ratio is quite good.

Are there any areas they could improve?

I wouldn’t say they need to improve anything. The delays we experienced were due to the pandemic, not the fault of anyone.

Do you have any advice for potential customers?

Clearly communicate your ideas to them. They’ll understand and develop the solution in a professional, timely manner.

BACKGROUND

Please describe your company and your position there.

I´m the CEO of a ticketing company focused in theater shows.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The App Master, and what were your goals?

We hired The App Master to develop a new platform that allow us to manage the all events, venues, promotions, etc. all through the different sales channels.

SOLUTION

How did you select The App Master and what were the deciding factors?

I met one of their partners in a digital business course and invited them to make a business proposal.

From the 3 final applicants we selected "TAM" because of their knowledge, experience and commitment showed in the several personal meetings we held.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a very broad scope project, which included definitions of infrastructure, database, programming languages, UX design, information security, etc.

The development was held in modules, with several deliverables for each one. The final assembly and necessary adjustments was the final step of the whole project.

How many people from the vendor's team worked with you, and what were their positions?

They were 5 people in their team: 1 project manager, 1 senior developer, 2 developers, 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final product is much more efficient and flexible than the previous one. It requires less maintenance and performs better. Is much more reliable and scalable. We got what we wanted.

Describe their project management style, including communication tools and timelines.

They are super pro but at the same time they can adapt to the client´s culture and timing needs. The estimated project timeline, all through the 20 months, was 99% accurate.

What did you find most impressive or unique about this company?

The energy, commitment and hands on attitude. They deliver what they promise.

Are there any areas for improvement or something they could have done differently?

The only thing to improve would be the fine tuning testing before any deliverable.

BACKGROUND

Introduce your business and what you do there.

I work for a mobile development company. I'm the director of sales and customer experience. I attract new business into the company, then I act as an account manager for existing clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The App Master?

Our company pivoted to a distributed model and our employees started working from home. We needed native Android developers that were experienced and close to our time zone. We decided to hire an offshore development team.

SOLUTION

What was the scope of their involvement?

We've worked on several projects together over the course of the last year. The first project was an Android port for an existing iOS app that we built for a client. That was a dating and fitness networking app. They did an amazing job, and we had complete feature parity fairly quickly, and the Android version looks even better than the original.

They also built the Android and iOS versions of an app for a living community. That app allows tenants to schedule maintenance requests, pay rent, view messages, find community events, and give feedback. It had to interface with a third-party API, and they managed the whole project very well. Other projects we've collaborated on include a full turnkey native Android app, and QA services on another app.

What is the team composition?

We interface directly with their CEO. I know that he has at least one developer per platform, plus a QA team. I'm not sure how they manage their projects on their side. Everyone we interact with speaks English, and our main point of contact has a business background and can relay specific, detailed development information back to his team.

How did you come to work with The App Master?

I was introduced through a mutual colleague, and we had an email introduction. After a few meetings, we asked them to send estimates for projects. Ultimately, we felt confident in their abilities and decided to hire them. We've had a great experience throughout our interactions with them. 

How much have you invested with them?

The first project was about $50,000, but our overall investment is closer to $100,000.

What is the status of this engagement?

We started working together around April 2018. We're in the midst of two other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Three of the applications they've built are live, and The App Master is great to work with. The experience was seamless, and we never felt like we were working with an off-shore team. Even though they’re two hours ahead of us, they accommodated us and put in extra time. Whenever we were close to a release, they worked weekends and long hours without our asking. They're very fairly priced, and we never have any language barrier issues.

How did The App Master perform from a project management standpoint?

Their project management is fantastic. They manage all their own developers, and they handle any issues within their own team. We used email, Slack, and video conferencing to communicate. Since our staff works from home, they're just like another member of our team.

What did you find most impressive about them?

They have a lot of integrity. I've worked with other offshore agencies, but The App Master is so respectful. Their business ethics go a long way, and we have an immense amount of trust in them.

Are there any areas they could improve?

I can't think of anything they should do differently. They're a dream to work with, and I rate them very highly.

Do you have any advice for potential customers?

Be deferential to their expertise. They were very early adopters in the mobile space, and they know what they're talking about. They've always been flexible, but they're almost always right. Trust them.

BACKGROUND

Please describe your company and position.

I am the CEO of a consulting company 

Describe what your company does in a single sentence.

We provide consulting services to businesses and entrepreneurs in need of refining their software product vision and helping them find outsourced product teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The App Master to accomplish?

• Build a website
• Provide SEO keyword analysis
• Manage implementation of designs

SOLUTION

How did you find The App Master?

• Referral
• Clutch Site

Why did you select The App Master over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from The App Master were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The App Master helped a local client build a revamped marketing site.  They collaborated with a local design vendor and provided feedback during the design cycle. After design concepts were finished TAM finished design by assembling wireframes in Figma and then implemented the wireframes in Wordpress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Marketing site better aligns with current company look, feel and messaging.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and worked collaboratively in our time frame.

What was your primary form of communication with The App Master?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with, open to feedback.  Well priced for value.

Are there any areas for improvement or something The App Master could have done differently?

Not really, they've done a great job.

BACKGROUND

Please describe your company and position.

I am the English Teacher of ALA Foreign Language Center

Describe what your company does in a single sentence.

About education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The App Master to accomplish?

I want to improve my occupation.

SOLUTION

How did you find The App Master?

Online Search

Why did you select The App Master over others?

• High ratings
• Referred to me

How many teammates from The App Master were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I want to improve myself by creating an app which helps me in working.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

learning, exploring, persevering, and making endless efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I really appreciate them and greatly admire their project management.

What was your primary form of communication with The App Master?

Email or Messaging App

What did you find most impressive or unique about this company?

This company helps me to be much more creative and mutual.

Are there any areas for improvement or something The App Master could have done differently?

I think no up to present.

BACKGROUND

Please describe your company and your position there.

I am the IT Director of ASSIST CARD. Travel assistance company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The App Master?

Manpower services related to .net, mobile and java skills

What were your goals for this project?

Maintenance and development of solutions four our systems. Improvements.

SOLUTION

How did you select this vendor?

They competed with other vendors.

Describe the project and the services they provided in detail.

As I mentioned, manpower for the develpment of new solutions and functionalities in our systems.

What was the team composition?

3 people (Developers)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Excellent results, very good attitude of the developers and TAM owners in order to fullfill the objectives.

How was project management arranged and how effective was it?

Very effective, as I mentioned. I want to remark the commitment of this firm and high work quality.

What did you find most impressive about this company?

Their commitment and agile mindset stand out to us.

Are there any areas for improvement?

No so far.