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Where Engineering, Design and Innovation meet

5.0
2 reviews

At The App Master we dream and build digital experiences that matter to thousands of users each day. We want to create strong relationships with our customers providing them with extraordinary customized experiences that meet their requirements and expectations.

We build IT capabilities that are more scalable, agile, reliable and responsive to business needs!

Mobile Development

Leaders providing world-class native mobile application development services for all platforms. Mobile is redefining our lives, creating new business and we know how to take advantage of it.

Cloud Platform Factory

We combine sophisticated and well-proven Agile practices with design thinking to ensure the customer remains the central focus. It provides the best mix of control and flexibility.

Outsourcing Service

Helping clients to reduce costs and gain efficiency, flexibility, and scalability. We provide a model that allows them to move away from complex and inefficient IT environments.

READ MORE...
 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2009
Show all +
Buenos Aires, Argentina
headquarters
other locations

Portfolio

Key clients: 

Danone, Syngenta, GlaxoSmithKline, Endemol, BRF, British American Tobacco, Assurant, Hyatt, Roche, Sappa, Techint, Assist Card.

Reviews

5.0
2 reviews
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Android & iOS Mobile App Dev for Development Company

“I can't think of anything they should do differently. They're a dream to work with, and I rate them very highly.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
April 2018 - Ongoing
Project summary: 

The App Master develops Android and iOS apps for a development company. They support a variety of projects, including an iOS to Android port for a fitness app and dev work on a tenant community app.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Director of Sales & CX, Development Company
 
Verified
The Review
Feedback summary: 

The process for each app is seamless, and The App Master puts in extra hours to meet deadlines. They act as an extension of the internal team, and operate with integrity and respect. They are flexible, trustworthy experts in the mobile development space.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a mobile development company. I'm the director of sales and customer experience. I attract new business into the company, then I act as an account manager for existing clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The App Master?

Our company pivoted to a distributed model and our employees started working from home. We needed native Android developers that were experienced and close to our time zone. We decided to hire an offshore development team.

SOLUTION

What was the scope of their involvement?

We've worked on several projects together over the course of the last year. The first project was an Android port for an existing iOS app that we built for a client. That was a dating and fitness networking app. They did an amazing job, and we had complete feature parity fairly quickly, and the Android version looks even better than the original.

They also built the Android and iOS versions of an app for a living community. That app allows tenants to schedule maintenance requests, pay rent, view messages, find community events, and give feedback. It had to interface with a third-party API, and they managed the whole project very well. Other projects we've collaborated on include a full turnkey native Android app, and QA services on another app.

What is the team composition?

We interface directly with their CEO. I know that he has at least one developer per platform, plus a QA team. I'm not sure how they manage their projects on their side. Everyone we interact with speaks English, and our main point of contact has a business background and can relay specific, detailed development information back to his team.

How did you come to work with The App Master?

I was introduced through a mutual colleague, and we had an email introduction. After a few meetings, we asked them to send estimates for projects. Ultimately, we felt confident in their abilities and decided to hire them. We've had a great experience throughout our interactions with them. 

How much have you invested with them?

The first project was about $50,000, but our overall investment is closer to $100,000.

What is the status of this engagement?

We started working together around April 2018. We're in the midst of two other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Three of the applications they've built are live, and The App Master is great to work with. The experience was seamless, and we never felt like we were working with an off-shore team. Even though they’re two hours ahead of us, they accommodated us and put in extra time. Whenever we were close to a release, they worked weekends and long hours without our asking. They're very fairly priced, and we never have any language barrier issues.

How did The App Master perform from a project management standpoint?

Their project management is fantastic. They manage all their own developers, and they handle any issues within their own team. We used email, Slack, and video conferencing to communicate. Since our staff works from home, they're just like another member of our team.

What did you find most impressive about them?

They have a lot of integrity. I've worked with other offshore agencies, but The App Master is so respectful. Their business ethics go a long way, and we have an immense amount of trust in them.

Are there any areas they could improve?

I can't think of anything they should do differently. They're a dream to work with, and I rate them very highly.

Do you have any advice for potential customers?

Be deferential to their expertise. They were very early adopters in the mobile space, and they know what they're talking about. They've always been flexible, but they're almost always right. Trust them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I would rate them higher if I could. They go above and beyond, and they go out of their way to meet deadlines.
  • 5.0 Cost
    Value / within estimates
    Their prices are competitive, especially for the quality of their work and their level of expertise.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We like working with them, and I want them to succeed.

Custom Software Dev for Traveler Assistance Company

"Their commitment and agile mindset stand out to us."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

The App Master provides ongoing development support for a travel medical assistance provider. They added features and maintained mobile and web solutions using .NET and Java.

The Reviewer
 
1,001-5,000 Employees
 
Buenos Aires, Argentina
CIO, Travel Medical Assistance Company
 
Verified
The Review
Feedback summary: 

The App Master has delivered high-quality results for the client's four solutions, resulting in an ongoing relationship. The team shows a positive attitude, a flexible approach, and a top-notch work ethic.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the IT Director of ASSIST CARD. Travel assistance company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The App Master?

Manpower services related to .net, mobile and java skills

What were your goals for this project?

Maintenance and development of solutions four our systems. Improvements.

SOLUTION

How did you select this vendor?

They competed with other vendors.

Describe the project and the services they provided in detail.

As I mentioned, manpower for the develpment of new solutions and functionalities in our systems.

What was the team composition?

3 people (Developers)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Excellent results, very good attitude of the developers and TAM owners in order to fullfill the objectives.

How was project management arranged and how effective was it?

Very effective, as I mentioned. I want to remark the commitment of this firm and high work quality.

What did you find most impressive about this company?

Their commitment and agile mindset stand out to us.

Are there any areas for improvement?

No so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Excellent results.
  • 5.0 NPS
    Willing to refer