Altus Web Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of Art of Riding (MD Partnership)

Describe what your company does in a single sentence.

Art of Riding offers high-quality, art printed equesterian tack bags and accessories, uniquely designed by horsemen to provide both functional storage and artistic flair for riders worldwide. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Altus Web Solutions to accomplish?

• Re-design the e-commerce platform to better showcase our unique art-printed equestrian products.
• Improve the mobile shopping experience to make it easier for customers to purchase on the go.
• Streamline the product catalog organization to help customers find specific items more efficiently.

SOLUTION

How did you find Altus Web Solutions?

• Online Search
• Referral

Why did you select Altus Web Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Altus Web Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Altus Web Solutions performed a comprehensive digital transformation of our e-commerce platform.
The project scope included:

• E-commerce Architecture: Full audit and restructuring of our product catalog to streamline navigation. 
• UX/UI Redesign: Modernized our store interface to prioritize mobile responsiveness and visual storytelling. 
• Performance Optimization: Implemented technical enhancements to increase site speed and stabilize the checkout flow. 
• Scalability Planning: Set up a robust framework that allows us to easily add new product collections as our brand grows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Experience: Redesigned the navigation and product architecture, which significantly enhanced the ease with which customers can find and purchase products.
• Performance & Speed: Successfully optimized site loading times, resulting in a much faster, smoother, and more reliable mobile and desktop shopping experience. 
• Operational Scalability: Streamlined the organization of 100+ unique products, creating a scalable foundation that allows the brand to easily add new collections as the business grows. 
• Visual Storytelling: Modernized the store interface to better showcase the unique, art-printed nature of the products, which has led to positive customer feedback on the brand's new digital aesthetic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Altus Web Solutions team was highly professional and organized throughout the entire project. They consistently met all agreed-upon deadlines and milestones. Communication was seamless; they were proactive in providing updates and were always quick to respond to our feedback or requests. Their approach made the collaboration feel like a true partnership, and they demonstrated a deep commitment to ensuring the final product met our high standards.

What was your primary form of communication with Altus Web Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Altus Web Solutions apart was their seamless blend of deep technical expertise and genuine partnership. From the outset, they didn't just act as a service provider; they operated as a dedicated extension of our own team, proactively communicating and demonstrating a clear commitment to our long-term success. 
Their ability to translate our complex business needs into a high-performance, intuitive e-commerce platform was impressive, but it was their relentless focus on the end-user experience-crafting a visually stunning digital landscape that perfectly reflects our brand’s artistic vision-that made them unique. 
They delivered a product that exceeded our standards, and we felt fully supported by their transparent, results-oriented approach every step of the way.

Are there any areas for improvement or something Altus Web Solutions could have done differently?

Honestly, there is not much I would change. The team was highly professional and delivered on time. If I had to suggest one thing, it would simply be to continue providing even more documentation on post-launch maintenance, though they have been very helpful whenever we reach out with questions.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of operations at Noor367, an education company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altus Web Solutions?

We needed to build a secure, high-performing website from scratch to establish our online brand presence and effectively attract our target audience.

SOLUTION

What was the scope of their involvement?

Altus Web Solutions handled the end-to-end design and development of our platform. The main deliverables included customized UI/UX design, front- and backend development, full mobile responsiveness, service pages, and an integrated secure contact framework to connect with our clients. The team built the entire homepage architecture, dedicated educational service sections, an informative “About Us” profile, and customized contact and inquiry forms designed for client intake.

What is the team composition?

We worked with 2–5 teammates from Altus Web Solutions.

How did you come to work with Altus Web Solutions?

We found them through an online search, a referral, and the Clutch site. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from June to September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project successfully launched fully functional and on schedule, achieving excellent page loading speeds, seamless mobile responsiveness, and 100% uptime from day one. We’re actively tracking user inquiry submissions and form completion rates, which have successfully validated that our customer onboarding pipeline is functioning perfectly. We’ve noticed a positive shift; not only have overall inquiries increased, but the quality and relevance of the leads coming through the customized forms have improved.

How did Altus Web Solutions perform from a project management standpoint?

Their project management was highly organized and professional. They maintained clear lines of communication throughout the development process and successfully delivered the completed website right on schedule. We communicated via virtual meetings, email, and messaging apps.

What did you find most impressive about them?

Their unique dedication to client satisfaction really stood out. They didn’t just build a website; they genuinely invested time into understanding our brand identity and tailored the entire UX to match it.

Are there any areas they could improve?

Nothing major — the communication, timeline, and final website deliverables met all of our expectations perfectly.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of operations at The Learning Net, an online tutoring company for primary, secondary, IGCSE, and A-level students.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Altus Web Solutions?

We needed to establish a professional online presence to build credibility with parents and students. We also wanted to streamline student enrollment with an easy booking system for our tutoring services and improve discoverability so students searching for tutoring could find us. Additionally, we wanted the site to showcase our tutors' expertise and make it simple for families to understand our offerings.

SOLUTION

What was the scope of their involvement?

Altus Web Solutions handled the complete design and development of our website. The main deliverables included a custom-designed, fully responsive website showcasing our tutoring services; a functional tutor directory with detailed profiles and qualifications; an online booking system allowing students to schedule sessions and make payments; a student registration and account management portal; SEO optimization to improve search visibility; and backend infrastructure for managing enrollments and communications. They also provided content strategy support and post-launch training to help our team manage the site effectively.

What is the team composition?

We worked with two teammates from Altus Web Solutions.

How did you come to work with Altus Web Solutions?

We found them through an online search, a referral, and the Clutch site. We chose them because their pricing fit our budget and offered good value for the cost. Additionally, they were referred to me, and their company values aligned with ours.

What is the status of this engagement?

We worked together from February 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching with Altus Web Solutions, we've achieved significant measurable success. Our website traffic increased by 150% in the first six months, with students discovering us through organic search. Student inquiries grew, with online bookings of our new enrollments. Our mobile traffic reached 60% of total visits, reflecting the importance of their mobile-first design. Student retention also improved, suggesting the platform is user-friendly and encourages repeat bookings.Since launch, we've seen our monthly student inquiries increase by 40%. Of those inquiries, 24 confirmed tutoring sessions are booked through the platform monthly. Moreover, the quality of our student inquiries has improved — we're attracting more serious, committed learners. The platform has also reduced our administrative burden significantly, allowing our team to focus on teaching rather than scheduling. Additionally, student feedback has been consistently positive about the booking experience and tutor profiles, which has strengthened our reputation in the community.We measured the reduction in administrative burden in several ways. First, we tracked the time our administrative staff spent on scheduling-related tasks — approximately five hours per week manually coordinating bookings via email and phone. With the automated booking system, that's reduced to roughly one hour per week for exception handling, saving four hours weekly or ~200 hours annually.Second, we eliminated manual student data entry — the platform's registration process now auto-populates our database, saving approximately 15 minutes per new student. With an average of 8–10 new students monthly, that's another 2–3 hours monthly. Overall, the platform has reduced our administrative workload by an estimated 25%–30%, allowing us to reallocate that staff time to higher-value activities like tutor training and student support.

How did Altus Web Solutions perform from a project management standpoint?

They delivered on time. We communicated via in-person meetings and email or messaging apps.

What did you find most impressive about them?

Their technical expertise was exceptional. They didn't just build what we asked for — they recommended industry best practices we hadn't considered, like advanced security features, performance optimization, and scalability planning. The platform performs beautifully even during peak usage times, and it's built to grow with us. That forward-thinking approach saved us from technical debt down the road.

Are there any areas they could improve?

No, they did a very impressive job in setting up our business.