AllianceTek

BACKGROUND

Introduce your business and what you do there.

I'm the internet and tech solutions manager at Expert Solutions Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed a vendor to help us develop a number of continuing medical education programs for one of our clients.

SOLUTION

What was the scope of their involvement?

AllianceTek built out players that help us provide video and text-based content for our programs. They used .NET for development, and they continue to make adjustments to the code when our client requests any changes. 

Our programs fall under two major types: the first website is more anonymous and redirects our users to other providers to receive their certificate, while the second website has a login portal and lets us maintain the user information and issue a continuing medical education certificate. AllianceTek also hosts our server.

What is the team composition?

I mostly work with our project manager Christopher, but I've also interacted with their developers.

How did you come to work with AllianceTek?

The relationship had started before I joined the company.

How much have you invested with them?

We've spent between $50,000–$100,000.

What is the status of this engagement?

We started working with them in 2009, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've launched about 50 programs with them, so they've helped us tremendously get where we need to be in terms of our online e-learning platform. Our client is also very happy. The needs for these programs can fluctuate, but AllianceTek has been very flexible and easy to work with.

How did AllianceTek perform from a project management standpoint?

Christopher is very responsive, so we've never had any issues. We use email and SharePoint to communicate.

What did you find most impressive about them?

They’ve always been there for us and made it happen–even when it didn't seem possible. Our client sometimes has last-minute changes or very tight deadlines.

Are there any areas they could improve?

I don't have any complaints.

Do you have any advice for potential customers?

They have a great team that will help you identify your needs and work with you to completion. There are going to be changes after your program goes live, and AllianceTek can handle those changes. Also, they're very good at providing estimates and a timeframe upfront.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing at Reliance Standard Life Insurance Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed development support on our Content Central Document Management Software platform, a software that allows our field staff to create compliant policy-level insurance materials. 

SOLUTION

What was the scope of their involvement?

AllianceTek creates and maintains custom templates within the content management software we use to create documents in the field. Whenever we need to make modifications to certain products, they're able to interact with those templates and export them as PDFs. 

What is the team composition? 

We typically collaborate with a project manager, sending emails whenever we need to make updates. We can also call them directly if there's an issue with the system. 

How did you come to work with AllianceTek?

We were likely introduced to them a long time ago through a connection.

How much have you invested with them?

We've invested in the range of $50,000–$100,000 in their services over the years.

What is the status of this engagement?

We've been working together since July 2009.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're very easy to work with and have been patient with any security updates we've requested. They've also helped us deal with general frustrations within the content management system, which is somewhat of an outdated platform to work with. 

How did AllianceTek perform from a project management standpoint?

They manage projects very well, providing straightforward updates and detailed documentation as needed. They're also readily accessible and responsive whenever we need to reach them. 

What did you find most impressive about them?

Their level of quality and precision sets them apart. They're very quick to implement changes and testing, turning requests around within 24 hours without error. 

Are there any areas they could improve?

There's no area for improvement. The services we require are fairly straightforward and they continue to do a good job of managing our needs. 

BACKGROUND

Introduce your business and what you do there.

I’m an AVP network administrator for a finance firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We reached out to them with the goal of increasing workflow efficiency using SharePoint.

SOLUTION

What was the scope of their involvement?

AllianceTek developed applications that organized our current SharePoint document repository. They also created some custom code that enables us to search through and identify specific documents easily. The apps were made from scratch, so we worked together to engineer a solution. Their implementations helped eliminate slowness in our existing processes.

New features include the ability to search through different directories and years using SharePoint. We can search an entire SharePoint website based on specific keyword information. As a result, our internal data is more direct and accessible.

What is the team composition?

They allocated 2–3 resources to our account. That includes a project manager and developers.

How did you come to work with AllianceTek?

I work for another company that has worked with AllianceTek in the past. So, I reached out to them and outlined what we were hoping to accomplish with this project. I considered a few other companies but ultimately found AllianceTek to be the most knowledgeable firm we spoke too.

How much have you invested with them?

We've spent roughly $10,000–$50,000.

What is the status of this engagement?

We started working together in March 2015, and the engagement is ongoing. The solution has been delivered, but they still provide system maintenance regularly.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A lot of our day-to-day operations were extremely slow and mundane. AllianceTek helped us speed up those processes by utilizing SharePoint efficiently. Their integrations are both functional and reliable.

How did AllianceTek perform from a project management standpoint?

We gave them the scope of work and they provided the solution. It was a fairly straightforward project. They’re responsive and always able follow-up on their work. Most communication between our teams is done through email.

What did you find most impressive about them?

They completed the work and did what we asked without any real challenges.                  

Are there any areas they could improve?

The time-zone difference was difficult to manage at first, but they’re always as flexible as they can be.   

Do you have any advice for potential customers?

No. It was a smooth engagement, so I’m not sure what suggestions I could give.

BACKGROUND

Introduce your business and what you do there.

We are a health and multi-vitamin supplements and mineral company. We distribute and manufacture for other brands as well as for our own brands. I am the manager of web development under our digital e-commerce department. I manage several web developers working on our e-commerce platform as well as tech support for our SharePoint intranet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We were still privately owned and we wanted to start an intranet, which we never had. We hired AllianceTek to build out a SharePoint backend for widespread company use.

SOLUTION

What was the scope of their involvement?

I guided the business-wide SharePoint initiative internally, but each of our departments sent specific goals and requirements for features and functionality directly to the AllianceTek team. They came through every time. We're now using SharePoint as our primary backend system, allowing us to share documents and manage their accessibility.

AllianceTek has been involved in the entire development process, from discovery through post-launch maintenance. We reach out to them with requests for changes or new features or when something isn't working. They've provided a variety of services across both the design and technical components of the project.

One of the more elaborate requests they've handled for us involves the use of traffic lights in one of our manufacturing plants. The plant wanted to implement a system to analyze department-wide performance in certain areas—like material, inventory, mixing, compression, and more. AllianceTek built a traffic light system that tracked whether or not each department was on target to meet its weekly production goals. Pratik (Project Manager, AllianceTek) was highly involved in this specific initiative. He showed me how to correctly navigate and manage the traffic light system.

What is the team composition?

I work mainly with Pratik and Christopher (Project Manager, AllianceTek).

How did you come to work with AllianceTek?

At a previous role with a global corporation, I worked with a reputable outside vendor to implement SharePoint, and it was a terrible experience overall. Because of that, I knew exactly what I was looking for in a partner for this specific initiative.

I first found AllianceTek through LinkedIn and spoke with Darren (VP of Solutions & Design, AllianceTek). I really liked the way he spoke about their business approach. They were attentive, informative, and eager to help us understand their processes. I could tell they were genuinely interested in working with us. After AllianceTek provided some insight into their past projects, it was clear that they were a good fit.

Even after we chose to hire them, Darren continued to check in with me each week to make sure we were getting everything we needed. They're a very client-oriented agency.

How much have you invested with them?

We’ve spent more than $100,000 in total. This amount includes $20,000 for intranet and a $2,500 monthly retainer.

What is the status of this engagement?

We've been working together since April 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company has since been acquired, so we've been working to keep the SharePoint project running through many internal transitions. I don't have any concrete metrics for its success, but everyone is pleased with the results.

Staff members use it for everything, from checking company announcements to paycheck processing and accessing their 401K. It’s a huge go-to place for a lot of the company.

How did AllianceTek perform from a project management standpoint?

They've been excellent. They present their plans for each project in an organized manner, and they routinely follow up with us. Their turnaround time is very good, which is super important to us.

When we were working on the main project, we met weekly to discuss requirements and progress and plan next steps. I was very happy with their approach. I believe they used project management software that allowed me to log in and view their updates, but I preferred to just speak with them during our meetings. I felt that it gave me a better understanding of the status of the project, and I could explain my requests and feedback more clearly. Now, we use the management portal to report and ticket any issues that arise.

What did you find most impressive about them?

They had an ability to do things that I don't know how to do. I've been managing websites since about 1996 and they knew exactly how to get things done, even things that were custom to our site. Most companies will just copy a template and give you a different color and a different font, but that's not what they did.

They've been supporting us and working with us since the first day the intranet was launched. Three years later they’re still working with us because they're super reliable and excellent at what they do.

Are there any areas they could improve?

I don’t have anything in particular. They're very good; there's a reason why I'm still with them three years later.

Do you have any advice for potential customers?

If a potential customer is going to use AllianceTek for SharePoint in particular, it's important to get educated on the platform. SharePoint has so many different functions and areas, so it helps to be educated and know what features are available. That will help going into the project.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a home warranty platform. We utilize a direct-to-consumer business model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We hired another company to build our website, but they were taking too long and couldn’t hit project milestones. So we hired AllianceTek to complete the site.

SOLUTION

What was the scope of their involvement?

We began the project by meeting with AllianceTek’s account manager to outline the scope of work. In addition to developing the rest of the site, their contributions involved integrating the platform with several APIs. They also agreed to provide future modifications to the site when necessary. Once that process concluded, I met with the project manager who oversees their team of developers.

Our site is built on a WordPress platform, but AllianceTek used PHP and Java as well. They designed APIs that create connectivity between three different partners. With that technology, we’re able to send API calls with payment data and enrollment information. Then, the recipients send return API calls with payment token authorization.

What is the team composition?

In addition to the account and project managers, I interact with a lead developer on occasion.

How did you come to work with AllianceTek?

I searched online for small to mid-sized development companies. After sending out an RFP, AllianceTek responded with the best approach we could find. They were also reasonably priced, so we hired them.

How much have you invested with them?

The web development project cost under $12,000.

What is the status of this engagement?

We started working together in June 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re a startup company, so we’re always changing and testing new things. As a result, I don’t have access to objective metrics regarding AllianceTek’s performance. However, they produce excellent deliverables and make accurate timeline estimations. They accomplish everything we ask of them with minimal issues.

How did AllianceTek perform from a project management standpoint?

We use a project management platform to facilitate quick interactions. Their team usually replies to correspondence within 24 hours. The project manager I work with is knowledgeable, professional, and easy to work with.

What did you find most impressive about them?

I appreciate their ability to understand and translate project requirements to the development staff. They deliver nearly perfect products.

Are there any areas they could improve?

No, not currently.

Do you have any advice for potential customers?

They work hard to meet project expectations. I’ve never been disappointed with their work.

BACKGROUND

Introduce your business and what you do there.

We’re a financial Wall Street firm responsible for serving banks and institutions with industry research. I’m the managing director and CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed an experienced firm to assist a cloud-based development initiative. AllianceTek fit our niche while helping keep costs down.

SOLUTION

What was the scope of their involvement?

While managing our own website portal, we work with AllianceTek to design solutions that enable us to operate without day-to-day support from them. We craft products that function as research tools for our clients. Along with providing them with administrative controls, we maintain each environment at various levels of complexity. AllianceTek’s contributions include developing cloud-based solutions that interact with our platform’s infrastructure. They provide custom integrations using services like AWS and Salesforce.

We’ve gone through a joint application review session regarding what would be the best way to deliver our inventory to a global audience. After lengthy discussions regarding collective research, we agreed that AWS was best-suited for our platform. We brought in Salesforce as a complimentary service on the CRM side. Their engineers offer valuable business analysis.

What is the team composition?

Another well-executed part of the AllianceTek service model is that I’ve mostly dealt with our assigned project manager directly. Beyond that, Sunil (President and CTO, AllianceTek) understands our needs and ensures that they deliver.

How did you come to work with AllianceTek?

I went through a traditional RFP process and solicited proposals from many organizations. After speaking with AllianceTek, it was clear to me that they had the expertise I required. Ultimately, we came to have a strong relationship. They’ve yet to fail on the active delivery of a product we’ve designed together.

How much have you invested with them?

We’ve spent around $250,000–$400,000. I’m not paying more than what I would be for a FTE resource, and they’re getting a lot accomplished.

What is the status of this engagement?

We started working with them in September 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

AllianceTek meets and exceeds challenges related to the response time and performance of rendered information. They’ve always given quick and well-crafted answers to those production issues. Their experience is particularly helpful when trying to stream a video to thousands of people simultaneously.

Having access to a significant depth of resources enables them to accomplish complex tasks involving AWS retrieval. Other firms don’t have an in-depth grasp of the constraints we have to work within. In terms of metrics, AllianceTek is always able to meet our negotiated deadlines. We’ve never experienced a significant bug or crash.

How did AllianceTek perform from a project management standpoint?

I look for organizations that strive to understand my business challenges and constraints. Sunil does that exceptionally well. He’s always reaching out to us. We’re a small organization without an internal development team, so AllianceTek is dealing with me for 99% of the time. I can reach out to my project manager at any time, and I know I’ll get a response.

We had dialogues upfront, and they’re willing to meet with us on a regular basis. We talk about our active projects and challenges associated with them. I’ve come to view them as my IT department. They don’t have a bunch of specialists sitting idle on each assignment. I only draw from the resources I need.

We use WhatsApp as a secure communication channel. They respond to project-specific challenges as soon as they occur. Not allowing a rigid procedure to get in the way of business is what engrains AllianceTek as a true business partner.

What did you find most impressive about them?

They function almost like a department within my firm, understanding not only matters of conscientious ethic but also security. Everything they’ve done and continue to do is within a working ideology that values security. My information is protected, and that’s an important part of having a vendor partnership.

Another unique aspect about them is their consistency. The assigned business manager has remained with our organization from the onset. Many outsourcing companies will charge for nearly every interaction with them. That often diminishes their ability to understand the reasons we’re building and providing technical services. AllianceTek utilizes a better approach, and that pushes them to get things right the first time.

Are there any areas they could improve?

We had a production outage on the website a few years ago. While the experience has been mostly positive, no one is perfect. Overall, I’m quite happy with them. Any critique I have would be nitpicking.

Do you have any advice for future clients of theirs?

No matter who the provider is, results are only as good as the quality of business requirements. Having well-crafted definitions will guarantee success. As long as the client is keeping their sights on the bullseye, AllianceTek will help them hit it.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a cybersecurity software company. I’m responsible for product development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We wanted to develop a security product for iOS and Android phones.

SOLUTION

What was the scope of their involvement?

They developed a mobile software product. We built a custom keyword that does encryption built for a secure browser with a password. They used PhoneGap, a framework that uses HTML, CSS, and JavaScript.

They also helped add a password vault, which enables users to store their passwords in an encrypted database on the mobile device. You can search, recall, and launch a secure browser from within the app with the password.

They continue to add features and do bug fixes on a regular basis. We continue to add other projects for them.

What is the team composition?

We have a project manager assigned to us. He pulls in the resources as needed. Over the years, we’ve worked with people with varying levels of expertise.

How did you come to work with AllianceTek?

We searched companies based in the U.S. in a Google search and interviewed a few firms. We liked that AllianceTek is close to where we are. We also liked their business model. It wasn’t people for hire; they looked at it more on a project basis, and they were flexible in dealing with a small company like ours.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We started working together in April 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re generally happy with their work.

How did AllianceTek perform from a project management standpoint?

They’re fairly responsive. We typically communicate through email. We also established a trouble ticketing system to manage any issues. We also use the phone. It’s been working well so far.

What did you find most impressive about them?

They’re responsive and flexible with us financially and with our timelines.

Are there any areas they could improve?

When they have different people working on it, sometimes the quality suffers in the sense that we have issues with integration testing, which we attribute to them having junior personnel working on it. We work with them on these issues and they fix it.

They could improve the quality assurance testing before we get any output from them. Many times, a feature is working and suddenly stops working. That’s partly because they haven’t tested it thoroughly.

Do you have any advice for potential customers?

The key to working successfully with them is being specific about your requirements. Break it down into as much detail as you can. We documented extremely fine details with clear, concise examples for the team to understand what we wanted to accomplish.

UPDATED REVIEW

This review was updated by the client on September 21, 2020. The original star ratings were: Overall - 4, Quality - 4, Schedule - 4, Cost – 4.5, NPS - 5. New content is below:

BACKGROUND
Introduce your business and what you do there.

Develop cyber security software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

Enhancing our mobile apps and delivery platform.

SOLUTION

What was the scope of their involvement?

Turnkey software delivery.

What is the team dynamic?

Very good. AllianceTek is very responsive.

How did you come to work with AllianceTek?

Internet search.

How much have you invested with them?

No cash investment. 

What is the status of this engagement?

Active… ongoing for several years.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

It started with them building a specific app and then evolved to more software pieces.

How did AllianceTek address the challenges that arose?

They are creative and respond well to deadlines.

Describe the impact this engagement has had on your business.

AllianceTek is a key vendor for us.

How was project management handled?

We dealt with their personnel in the US and occasionally in India.

Is there anything that the vendor did well or that you would consider a strength?

They have expertise in mobile development and .NET application development.

In what specific areas can they improve?

Microsoft internals.

What advice do you have for clients with similar needs to yours?

Definitely recommend AllianceTek.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a company that publishes, distributes, and promotes financial education programs for American students.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We initially hired AllianceTek to redesign and retool our frontend app, a stock market simulator. We later hired them to design our two mobile apps as well.

SOLUTION

What was the scope of their involvement?

AllianceTek designed the web app in HTML5 with a responsive design. Students can use the stock market simulator app to trade securities that are offered in the U.S. markets. Teachers can also use the app to deliver financial literacy education to their students.

After finishing the redesign of that user-facing app, AllianceTek started work on our mobile apps, which are for Android and iOS. They currently maintain those apps and implement any changes or enhancements we request.

What is the team composition?

They provide about five engineer and subcontract a UX/UI developer.

How did you come to work with AllianceTek?

We conducted a procurement exercise with an RFP, and many vendors submitted bids to elaborate on their technical and pricing offerings. We then chose three companies and invited them for interviews at our office and to discuss their work. AllianceTek seemed to be the best match, so we chose them.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We’ve been partners since 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created an entirely new design for our web app, which is much more user-friendly and intuitive. They’ve added tremendous value to our products and used state-of-the-art technology. A lot of our users are in poor school districts, so AllianceTek built the apps to meet low bandwidth and high latency requirements.

How did AllianceTek perform from a project management standpoint?

Their approach to project management was consistent with best practices.

What did you find most impressive about them?

Since they have a large offshore presence, we were able to find lots of cost benefits to outsourcing. If we’d done the project domestically, the overall cost would’ve been significantly higher.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m an executive vice president and CFO at Sokolis Group. We’re a fuel management firm that provides consultations for companies with large fleets of vehicles. Because they typically purchase large volumes of fuel, we help them reduce and control their fuel spend.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We used to track and analyze our clients’ fuel purchasing data through a series of Excel spreadsheets. However, these individual spreadsheets shared a lot of common features, so we decided to aggregate them into a centralized system. AllianceTek joined the project to develop this system, creating a cloud-based data analysis app.

SOLUTION

What was the scope of their involvement?

AllianceTek developed a cloud-based web app, using our Excel models as a guide; it’s a .NET tech stack with an underlying SQL server database. After a few months of fine-tuning, we rolled out the system and refined some of the features. Their team currently provides ongoing support and maintenance as needed.

The app’s core purpose is to consolidate our clients’ fuel purchasing data. When a client uses a fuel card system, we’re able to download their transaction history into an Excel sheet and import it directly into our system. We can then compare that data to pricing indexes from third parties, looking at fuel prices across major markets around the country to identify saving opportunities.

Because fuel prices are dynamic and change based on time and location, AllianceTek created a feature that samples prices near the client’s GPS coordinates. Before, we would manually research prices by going on Google Maps to find where a client purchased their fuel and looking up nearby discounts. The new feature has eliminated that process by doing it automatically.

What is the team composition?

We work with a project manager, who acts as our go-to for help or additional features. There are also other individuals working in the background.

How did you come to work with AllianceTek?

The owner of our company knew the owner of AllianceTek, so they discussed the project together. After a few rounds of conversation, we felt confident that AllianceTek could bring a lot to the table and get the job done.

How much have you invested with them?

We spent about $50,000 altogether. The initial investment was about $30,000, and the functionality changes and fine-tuning cost between $10,000–$20,000.

What is the status of this engagement?

The main development lasted from June 2012–June 2014. They now provide ongoing maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Even after 4–5 years, the app is still stable and works consistently. We’re now able to load data into the system without having multiple Excel sheets floating throughout the company. This has allowed for major improvements in productivity, especially for out-of-network reporting like our GPS price comparison. What was once a manual process that required 2–3 resources for a full day is now a streamlined, automated feature. The app has saved us a considerable amount of time.

How did AllianceTek perform from a project management standpoint?

They’re great at communicating what needs to be done and provide accurate time estimates. During the development phase, we had weekly calls, so it was easy to keep up to date and review any challenges.

What did you find most impressive about them?

It can be difficult at first to work with industry-specific concepts like fuel management and purchasing, but we didn’t have any issues getting AllianceTek up to speed. They were able to understand our functionality requirements and get things done.

Are there any areas they could improve?

No, I'm very happy with their performance.

Do you have any advice for potential customers?

Make sure that your requirements are very clear and provide as many prototypes or materials as possible. For us, we had Excel sheets that demonstrated exactly what we needed the app to do, which made it easier to explain what we wanted.

BACKGROUND

Please describe your company and position.

 I am the CEO, Founder of a media company 

Describe what your company does in a single sentence.

Sells exclusive sports content and runs promotional survivor sports contests!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AllianceTek to accomplish?

• They had to create the entire site within a 2-month span!

SOLUTION

How did you find AllianceTek?

Online Search

Why did you select AllianceTek over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from AllianceTek were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Had to create a sit that allows for e-commerce, the purchase of media credits that can be used to unlock content, and a mechanism to allow survivor contests to be managed and administrated for promotional purposes. This was all very difficult and custom, not to mention the deadline was only 2-months long. They helped design the framework and were very receptive to comments and critics. They made more than several changes for me.

Deliverables:

• Site can accept online payments
• Site can accept payment and automatically order merchandise from a print-on-demand provider
• Site can calculate tax liabilities
• Site allows you to publish articles, podcasts and video
• Site allows you to generate promotional survivor contests and administer them from a-to-z
• Site tracks promotional prizes that need to be paid to users
• Site allows for users to access content by spending their media credits and gives them perpetual access once they've accessed it

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were making progress and my team was spending lots of time reviewing their work and ensuring it was quality. We set deadlines for certain aspects and features to be ready and they delivered. They also were very accessible on several occasions when the site was malfunctioning and fixed it by the end of day. I would not have been able to create this site without them. Kunal and Mitul were a pleasure to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Described in previous response.

What was your primary form of communication with AllianceTek?

Virtual Meeting

What did you find most impressive or unique about this company?

They were reliable, fairly priced, and delivered on everything they said they would deliver They weren't the cheapest company I interviewed but they felt like the most honest and trustworthy. They told me right from the beginning that if I wanted my project completed within 2 months I'd need to give them feedback daily.

Some of their workers are overseas so I was able to review during my work day and they did the work while I slept. They were also incredibly accessible even at very late-hours in emergency situations. The CEO himself answered his phone and redirected me to someone else that could help me while my primary contacts were away.

Are there any areas for improvement or something AllianceTek could have done differently?

I was completely satisfied.