Leaders in .Net-Salesforce-SharePoint-Dynamics365
AllianceTek has 15+ years’ experience in building mobile, cloud & web solutions. AllianceTek provides onshore client service and project management team along with overseas developers and designers to deliver the maximum benefit to our clients.
We eliminate the hurdles and headaches often associated with the traditional outsourcing model. Our clients do not have to worry about culture gaps or communication problems that can arise from an overseas outsourcing firm.
AllianceTek customers only interact with our US-based team members who understand the needs and expectations of American businesses. The AllianceTek model is able to offer clients the best in customer service while also providing cutting-edge, customized solutions at extremely competitive prices. We take pride in our ability to deliver cost-effective business solutions to customers while providing them with a world-class level of client service. Repeat customers and client referrals make up an integral part of our business.
AllianceTek continues to grow both its onshore and offshore teams. We understand the increasing technology demands of US businesses, and we will continue to position ourselves as a leading business solutions provider for our current and future clients.
Experience Matters
- Years in Business 15+
- Successful Projects 480+
- Team Members 87+
- Global Location 12+
Core Expertise
- Enterprise-class business applications and solutions
- Mobile and web applications
- Collaborative portals
- Custom CRM solutions
- Business intelligence solutions
- Business process automation
headquarters
other locations
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A-810, Siddhi Vinayak Towers S.G. Highway, MakarbaAhmedabad, GJ 380051India
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3rd Floor, Shivam Arcade-1 Chandan Park Road corner Raiya Main RoadRajkot, GJ 360005India
Focus
Portfolio
Pacific Life Global, Cox Communications, Royal Bank of Canada, Saint Gobain, GENPACT, Johnson & Johnson, Innosight, Yeshiva University, Vacation Innovation, Communications Test Design Inc, Money360 Inc, QNB Bank,Owl Rock Capital ,Wanzl Group, Savage Companies, Saladworks, Zydus, Expert Solutions Inc, Sokolis Group, Reliance Standard Life Insurance
Surveying & Data Analytics platform for Managed Services company
eView is a mobile collection and software platform that automatically formats data into actionable reporting giving users immediate access to the critical field data they need for fact-based decision making.
- A web-based advanced level photo/ data collection and reporting tool.
- Virtual Tour and 360 Photo Viewer enhances the viewing experience
- Users can create unlimited survey templates and surveys to collect information related to specific points for any location
- Unlimited data and Media storage
- Mobile apps for iOS and Android
- platforms Offline access to surveys
- Geotag and Annotate photos
- Share reports and completed surveys with external users
Data processing and Analytics for Asset Management company
This solution was developed for one of the Leading Asset Management firm. They get their records from the third-party data record keeper, who manages all of the data related to Firms, Offices, Partners, Representatives, and Transactions.
- Project is about fetching data from record-keeping entity's feeds into the middleware system
- Allow the Client's team to view and make any changes to data if needed.
- Pushing Data to Dynamics CRM on a daily basis.
- Preventing from pushing erroneous data coming from Salesconnect
- Generating valuable Analytical reports and insights
Job Requests and Quote Management System for Waste processing industry
The solution is a task management tool that addresses the requirement of the Garbage and Waste collection industry.
- It is a SaaS platform on which other users/companies can subscribe to.
- Users can create job requests, schedules and assign tasks to other users.
- There is an integrated CRM tool that helps in tracking sales activities and leads.
Key features:
- Create quotes
- Create Job Request Sheets
- Manage Inventory by using barcodes
- Create schedules for jobs
- Inbuilt CRM to track leads and sales activities
- Also other companies and users can subscribe to this tool to use as it is based on a subscription model
Collaboration Platform on SharePoint
Social Media Platform
RankWall is an online community to express yourself!
It's a community where anyone can post a picture, video, and joke and become famous. Rank posts and decide who gets famous. Looking for a place to express your talent, business, lifestyle and other stuff that interests you on the internet and get discovered by people from all over the world?. RankWall is the perfect place to be.
Highly Secured File archive and Transfer functionality using SharePoint
SharePoint-based file transfer system for an Electronic Document Management System that seamlessly transfers large files from one SharePoint application to another at different locations.
We created file archive and transfer functionality with encryption so nobody can misuse files. The file will be encrypted while it’s archived/transferred and placed on the Azure cloud. Here we used 2 level encryption so in case the user has to access the cloud then also he can not decrypt the file. So to summarize security was the main goal for file archive and transfer.
Additionally, we created a cross-site view from which the client can see data from various sites in a single place i.e. cross-site view.
Key Features –
- Developed a SharePoint solution to seamlessly transfer files within 2 remote SharePoint Applications.
- Transfers are logged and users are automatically notified with alerts when data is sent.
- A user-friendly interface was developed to help the client’s team quickly acclimate to the new system.
Read more - https://www.alliancetek.com/portfolio/por-nct.html
Mobile field force sales application
A new automated and mobile sales process was devised to empower the sales team in retrieving and feeding accurate product & sales information on the fly. An iPad application was built that allowed customers and administrators to log in and view product details as well as download orders.
- The client found the app to be a sales companion offering accurate information on products & sales.
- The on-field sales personnel could easily showcase the products to customers without a hitch.
- The new user interface promised improved accessibility and usability.
Technical Solution to New Realty Marketplace
A client who operates a real-estate listing website that caters to buyers, sellers, and brokers wanted to launch a new real estate marketplace platform that enables borrowers to directly access affordable real estate loans. The client had an idea about what they wanted their new platform to entail but lacked the proper resources to implement the solution.
AllianceTek offered an extended technical partnership and allocated dedicated resources to work on the project. Having worked previously with AllianceTek, the client chose to continue a wonderful working relationship.
AllianceTek created a robust real estate investment web platform where people can invest money and apply for real estate loans without overhead or processing costs. The platform includes a news and press release section for immediate real estate information and a dynamic database that connects borrowers directly with investors. The client’s new platform gave them a greater reach to connect with their target market and enabled them to complete more business activities.
Vendor management by Credit Union Company in SharePoint
We developed this solution for a credit union company that manages different ads using collaboration library and also managing different vendors using this project. Also, the solution provides other features like idea submission, rating documents, etc.
Key Features
- Vendor management
- Classified add management
- User management using Admin portal
- Collaboration Library and document management
- Rating and document reviews
- Idea Submission
Fleet Management Solution
Through this application, the users can launch map and locate the current location of vehicles and list directions on how to get to the driver/trailer.
The solution opened doors for a new revenue channel by mobilizing fleet management and the ability to track assets on the go.
Our client has benefited from the cost-effective & timely execution of this intelligent GPS based mobile solution. Furthermore, The client could offer accurate real-time tracking of the assets.
Event Management Solution
A web and mobile solutions company wanted to create an iPhone and Android application for its dining and entertainment business customers. The app they envisioned would make event management more effective and less time-consuming.
AllianceTek worked closely with this company to develop a Cross-Platform Event Management Application that allowed administrators to create announcements and notifications for upcoming events.
Customers can use the app to find out about these events and redeem offers and promotions. This application allowed the company’s clients to improve their sales and marketing while reducing the overall cost of event management.
An iPhone and Android application were developed to make event management more effective and less time consuming for dining and entertainment business owners.
Restaurant franchisee chain management solution(SharePoint)
We have developed this solution for a restaurant franchisee chain running over 100+ locations. The client has seen tremendous growth in the past few years and scaling drastically.
The solution is about managing stores, agreements, franchises, having on the go reports and valuable insights.
Key Features
- Migration of legacy system to new Sharepoint Office 365
- Features of SharePoint like Export to excel, Quick edit.
- Custom UX/UI for easy navigation and access to the system
- Several Business intelligence reports that help them to generate more revenue and expand their business.
Lead Assignment Automation
The client is a financial consulting service company that collects, qualifies, and delegates leads. Previously, lead documentation was performed manually, and their use of Salesforce was limited only to recording leads. They needed a dynamic lead automation solution that would keep their information organized in a central location with automated task functionality.
AllianceTek enhanced the client's existing Salesforce system by developing an automated lead assignment feature. This Salesforce automation enabled the client to easily manage and assign leads by tracking their locations and assigning them to the appropriate expert. AllianceTek built various features into the system, including lead calculation, automated emails and alerts, and an automated calling service.
Read more - https://www.alliancetek.com/portfolio/por-annuities-hq.html
Salesforce Realty Solution
A Renowned Land Investment Company Land Investment Company collects realty information to assist in the research, evaluation, and purchase of properties. They’ve developed a set of criteria that each investment must meet to pass their acquisition test, but required technical support from AllianceTek to centralize this information and to make it accessible and searchable.
Read more - https://www.alliancetek.com/portfolio/por-pittenger.html
Intranet System with Single User Authentication Process
St. Luke’s University Health Network, a medical care provider and researcher, sought the assistance of AllianceTek to develop an intranet system to support the Clinical Drug Research Process. AllianceTek implemented the system on St. Luke’s local intranet network letting their Active Directory users use their login credentials to validate. This allows users to easily login and complete the check-in/check-out process for medications as well as add or edit medication sizes. As a result, St. Luke’s is able to more efficiently conduct research with fewer communication gaps.
Read more - https://www.alliancetek.com/portfolio/por-st-lukes-health-network.html
Intranet-based Calyx Point Integration
A Leading Mortgage Company is a full service mortgage firm in Pennsylvania. As the company has undergone major growth, they have had increased overhead in the management required to process each loan file. They sought the assistance of AllianceTek to develop an innovative and comprehensive intranet based solution with their current Calyx system integration to increase their communications, efficiency, and productivity. By creating an innovative system with enhanced features, such as employee management, affiliate management, client management, loans, master document checklist with checklist templates, automated email alerts and notifications, and a deadline generator, the company was able to decrease the overall management needed to process loans while also giving their employees the ability to be proactive about closing loans as well as work effectively with their clients and vendors to obtain loans.
Read more - https://www.alliancetek.com/portfolio/por-riverside.html
Real-time IT Infrastructure Information System
A comprehensive IT management company specializing in documenting and visually managing all enterprise network assets in one repository, wanted to update their existing application. AllianceTek used the application’s existing logic by request, but redesigned it with new features that increased its usability. The web-based application could now be rendered on all mobile devices, PDFs and reports are generated and automatically archived, administrators can manage profiles and job schedules and a new interface design made the application much easier to use.
Read more - https://www.alliancetek.com/portfolio/por-planet-associates.html
Customized content management solution
MedicalLogix is one of oldest and largest medical science research organization formed by some of the most renowned institutes of United States. MedicalLogix needed a better way to share the vast knowledge and discoveries in a creative way. They sought assistance of AllianceTek to create a customized solution to upload and update content dynamically. AllianceTek worked closely with MedicalLogix and delivered an e-learning Solution with Enhanced Features.
Read more - https://www.alliancetek.com/portfolio/por-medical-logix.html
Event Coordination Solution
A user-friendly SharePoint-based event coordination app for food vendors and mobile restaurateurs that lets users communicate, organize and register for events, and share information within a secure and private network.
Why AllianceTek?
- AllianceTek worked with the client to create a system through which vendors can register and apply for events, as well as the capability to track vendors’ activity and send them updates, information and recommendations.
- Offered faster solution by implementing a SharePoint-based system.
Read more - https://www.alliancetek.com/portfolio/por-street-grindz.html
Mobile Integrated SharePoint Project Management Portal
Project Management System developed from SharePoint Solution for telecommunications company to extend to mobile devices for on-site technicians and increase overall usability and simplicity.
Why AllianceTek?
- AllianceTek has reputation for end-to-end SharePoint solutions that provide fluid and efficient communication, collaboration, and content management.
- On-site technicians within the system could report back and remain updated with current information by accessing the system.
Read more - https://www.alliancetek.com/portfolio/por-qualtek.html
Mobile Healthcare Solution
A client approached AllianceTek to devise a solution to efficiently manage activities related to medical camps run by a hospital. The client wanted a streamlined process and the ability to leverage communication at various levels.
AllianceTek Developed an iPhone Application on the native iOS platform that has five key user designations, which include doctor, nurse, patient, secretary, and administrator. The application allows doctors and nurses to login to their user accounts and monitor medical patient activities. The application also has an educational section that helps doctors and nurses stay up-to-date with new medical advances and news. As a result, the application increased communication among doctors, nurses, and their patients and enhanced their ability to learn and record notes on the go.
Read more - https://www.alliancetek.com/portfolio/por-humanwelnome.html
Reviews
the project
App Dev for Monday.com Consulting Firm
"AllianceTek will do their best to deliver on their client’s requirements."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder of Smart Venturing. We’re a premium consulting firm, helping businesses set up monday.com. We also offer professional services including development.
What challenge were you trying to address with AllianceTek?
We needed app development skills, which weren’t available within our organization.
What was the scope of their involvement?
AllianceTek developed an app using NodeJS and React. They also familiarized themselves with the monday.com framework. Their team had various responsibilities on this project including UI design, project management, development, and security compliance.
What is the team composition?
We worked with about eight people from AllianceTek. Special thanks to Kunal and Mitul (Project Managers).
How did you come to work with AllianceTek?
I searched Google and found AllianceTek on Clutch. I contacted a few companies including them. What separated them from their competitors was their stability and maturity as a business. I had a conversation with their Sunil (President & CTO), and their team was also able to start working with us quite soon. Their abilities to develop the product and follow my requests at an affordable price caught my attention.
How much have you invested with them?
We spent about $10,000 AUD (approximately $7,100 USD) on their services.
What is the status of this engagement?
We collaborated on this project between July–August 2020.
What evidence can you share that demonstrates the impact of the engagement?
The project was basically a challenge from monday.com. Our app ranked in the top five out of the1,600 that were submitted to monday.com. We were also selected as the most creative app. It was a team effort. We all worked together as a team to deliver a successful project.
How did AllianceTek perform from a project management standpoint?
We mostly had Zoom calls and sent emails because we’re based in different locations. We had conversations about twice a week. They usually use software to track projects but, in my scenario, we had to run with it. That tracking was mostly done through phone calls and Zoom. Their project manager was there for us from the first to the last day of the project.
What did you find most impressive about them?
AllianceTek will do their best to deliver on their client’s requirements. If they cannot deliver, they will say so.
Are there any areas they could improve?
No, it all went well.
Do you have any advice for potential customers?
Discuss the project with them. The more time you spend with the development team and help them to understand the project, the better the result will be.
the project
Custom Software Dev for Communications Consulting Firm
"One of their strengths is their willingness to completely customize a solution."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a managing director for a communications consulting firm. We work with clients to help them better communicate with their employees. I specifically work with a lot of clients in financial services to do their performance review assessments, which is what brought me to work with AllianceTek.
What challenge were you trying to address with AllianceTek?
We needed a secure method to gather data from our clients’ performance review assessments. We wanted to create a homegrown system.
What was the scope of their involvement?
AllianceTek designed and developed the site soup to nuts. Their team completely customized the platform based on our needs. During phase one, they built the site based on our specific requests. Their team created features for people to review others, conduct reviews within the same department, and compare peoples’ scores.
We had specific requests from clients for the platform. AllianceTek built many specific functions within the product that were specific to certain clients. This enables us to turn certain features on and off to meet the needs of particular groups.
What is the team composition?
We have a main point of contact for the day to day technical tasks and then another main point of contact who manages the project. There are other team members who work behind the scenes.
How did you come to work with AllianceTek?
I met the owner of AllianceTek through a colleague. We had an initial meeting and based on that conversation I trusted that they’d be able to do a good job.
How much have you invested with them?
We’ve spent about $65,000 on the project.
What is the status of this engagement?
We formally began the work in May 2018, and our partnership’s ongoing. We’ve gone through multiple phases with this project as clients requested specific capabilities.
What evidence can you share that demonstrates the impact of the engagement?
Our clients are pleased with the UX. We’ve gotten good feedback from clients in terms of the platform’s usability and reliability. It's a sophisticated system that many people can use at the same time.
When you deal with technology, there are always hiccups here and there. Anytime there’s a challenge, AllianceTek’s responsive and helpful.
How did AllianceTek perform from a project management standpoint?
I only have to set up calls with two people who know the project and complete the work. That’s one of their better qualities. I don’t have to worry about making sense of my ideas in technical terms.
We use a SharePoint site where I’m supposed to send requests and approve estimates. Usually, I just end up emailing my points of contact. That’s another benefit. They always work with me. Their team meets deadlines and if a task takes longer, I always know about it. That allows me to reset expectations with the client. If I ever have a question from a client, their team’s always responsive.
What did you find most impressive about them?
One of their strengths is their willingness to completely customize a solution. With AllianceTek, the sky’s the limit. We have specific requests from clients, and AllianceTek’s always responsive. Their team can handle anything. Unless it would negatively affect the UX, they always implement our customers’ ideas. Their team also tells us when an idea would endanger the platform.
Are there any areas they could improve?
It’s complicated because they’ve consistently met our ridiculous deadlines. Their team has probably pushed themselves harder than was necessary to deliver on our timeline. They could overestimate deadlines rather than try to complete tasks within a shorter timeline for their own benefit.
the project
Mobile App Dev for Faith Community Platform
“The turnaround time is fantastic; they followed all of our timelines and were very clear with expectations.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
My organization is called How to Share Your Faith and I’m the Technical advisor.
What challenge were you trying to address with AllianceTek?
We wanted to build upon our existing web app for Google Play and the App Store.
What was the scope of their involvement?
We provided wireframes and mockups and they built an app for us for iOS and Android. They took the concept of or app and made it multilingual. It has an audio feature that has been very helpful for our international users who want to use the app for visual and audio. They set it up well so the transition was very good.
What is the team composition?
We worked with three people consistently and Christopher (Project Manager) and Darren(New Business Development) were our primary points of contact.
How did you come to work with AllianceTek?
We shopped around and interviewed a bunch of different companies. We interviewed a bunch of different companies sand they seem to be the best fit for this value.
How much have you invested with them?
It cost between $10,000–$49,999.
What is the status of this engagement?
The project lasted from July 2015—June 2020.
What evidence can you share that demonstrates the impact of the engagement?
I don’t have any metrics yet, but their service is great. Whenever we needed help with debugging, they were there to help us.
How did AllianceTek perform from a project management standpoint?
The turnaround time is fantastic; they followed all of our timelines and were very clear with expectations. Their communication and ability to meet deadlines is outstanding. They use a communication tool to ensure a streamlined process.
What did you find most impressive about them?
They’re easy to work with. That’s definitely a strength.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for potential customers?
They’re very honest and easy to work with, so I recommend them highly.
the project
Software Dev for Document Capture Startup
"The most impressive think about AllianceTek is how easy it is to communicate with them and their availability."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Metatracer is a document capture software that supports the continuing reliability, accuracy and authenticity of electronic records throughout their life cycle and allows routing and delivery of captured information to various systems where they trigger processes, feed workflows or lead to a desired outcome. I am the CEO.
For what projects/services did your company hire AllianceTek?
We decided in May 2019, to create a new software to fill a gab in the industry of the image capture software. We are a team of experts in document management but do not have a full stack development team to realize that kind of project.
We really needed a partner that could provide us with serious experience in design and development and also that could work with our internal blockchain experts. Furthermore, the time frame was really short.
What were your goals for this project?
We needed a team that could start a project from scratch and that could understand our vision. We are experts in document management and our team is composed of lawyers and blockchain specialists. It requires to be able to learn fast about complex matters. Our goal was to be able to build a decentralized team that could provide us with the right developer and/or expert at the right time on demand during the development timeline.
How did you select this vendor?
I was looking on different website of companies when I finally found AllianceTek. I talk to everyone that I selected. There were 4 different possible partners. The reason why we chose AllianceTek, is because of their business model. No one had something like they had. There concept of Dev. Units is particularly effective, and this is exactly what we needed.
When they say that we need a village to build a solution, trust me they have it right. You cannot image how the business model of AllianceTek is effective before you start using it. They are fast and agile to provide you with the right people with a complete control on your budget.
Describe the project and the services they provided in detail.
AllianceTek designed, configured and developed a new document capture software that meets many ISO standards and connect to the blockchain to generate “Legally Authentic” metadata.
The project began with a discovery workshop, which let us reach a mutual definition of the MVP that meets the challenges and goals we envisioned. Once we approved the workflows, wireframes and mockups, the production began. The functional versions were ready for user testing and feedback every two weeks until the end of the project.
What was the team composition?
The project team had about 3 Dev. Units plus the managers. We did have a dedicated project manager and team leader who were our direct points of contact and any time during this project the CTO of AllianceTek has always been available to guide us when needed.
Can you share any information that demonstrates the impact that this project has had on your business?
It would have been impossible for us to build a team of designers, database specialists, frontend and backend developers and to develop this solution in the timeframe we had. Furthermore, it would have been impossible to do it with the same budget at all, even if you consider the incentives that our Canadian government can give us.
Bottom line, this project cost 45% less than if we had decided to do it internally. But this comparison is useless if you add in the equation the capacity you have to change the specialists that composed a Dev Unit down the road when you need it. This is priceless.
How was project management arranged and how effective was it?
Project management was absolutely perfect. Compare to other vendors, I had been able to meet the AllianceTek CEO in person when I needed. The team of experts met their deadlines and were always available on Zoom to communicate and we were able to share our information securely through their platform and easily worked with Jira and GitHub.
What did you find most impressive about this company?
The most impressive think about AllianceTek is how easy it is to communicate with them and their availability. They are also very business-oriented and their CTO has this capacity to find a solution to almost anything. We worked with this partner on multiple other projects over the past years and I am always surprised to be able to work with the same managers that I trust. They have a very stable company and workforce.
Are there any areas for improvement?
There is very little they could improve. I think that if they can improve the quality of their testing staff it could help. But do not forget that we are in a very complicated industry and we have to juggle with very complex workflows and sometime the tests required SME with deep understanding of the solution. This is why we prefer hiring those SME and work with people like AllianceTek to do the development.
the project
Dev Staff Augmentation for Software Company
"We’re glad that we selected AllianceTek."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the vice president of operations for a software company.
What challenge were you trying to address with AllianceTek?
We needed more development resources than we had at the time. We wanted to build in redundancy. As a small company, we wanted to have another team that was familiar with our product to jump in and help.
What was the scope of their involvement?
AllianceTek did troubleshooting and enhanced features. In a couple of instances, their team also built new features. We’re built our product on a Microsoft SharePoint platform, so their team provided SharePoint development services. Those efforts were augmented by C#, .NET, and Java.
What is the team composition?
We had two main points of contact for different types of work. We primarily communicated with a SharePoint administrator expert and a SharePoint developer.
How did you come to work with AllianceTek?
We searched for companies with specific SharePoint expertise. We interviewed a handful of firms at that time but chose AllianceTek.
How much have you invested with them?
We probably spent between $250,000–$300,000 on the engagement. We spent about $80,000 a year for at least three years and probably half of that for another couple of years.
What is the status of this engagement?
We started working together in May 2013. We fired up a subsidiary company for development, so our main development with AllianceTek wrapped up in December 2018. However, we’re seeking their expertise in a particular area. We feel like we have a long term established relationship for that purpose.
What evidence can you share that demonstrates the impact of the engagement?
We considered a success when a feature was in production or the troubleshooting was resolved. We can say that at least some of their work is in production for our software. That’s what we would call a win.
How did AllianceTek perform from a project management standpoint?
AllianceTek accommodated our processes, which was nice. Their team also had their own project management leads who provided us with reports. When we asked them to attend our development team meetings, they came and gave reports as requested. They were responsive.
What did you find most impressive about them?
We’re glad that we selected AllianceTek. They’re the only provider that we’ve engaged, so I don’t have anything to compare them to.
Are there any areas they could improve?
No, we’re satisfied with what they did and how they did it.
Do you have any advice for potential customers?
We didn’t always have the business analysis and requirements formally written. They recommended that process for us and we would take their recommendation. That would be helpful for someone else to do.
the project
Web Hosting for Elevator Inspection Company
"AllianceTek does a great job of maintaining the site for us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-owner and vice president of Gotham Elevator Inspection. We provide elevator inspection and consulting services.
What challenge were you trying to address with AllianceTek?
We needed help with hosting our website.
What was the scope of their involvement?
Our website includes a feature where clients find and print copies of our test reports. They can see when inspections are scheduled, completed, and filed with the New York City Department of Buildings.
AllianceTek mainly provides hosting services, but they also support the website and this feature. They updated its functionality when we migrated the site from our previous host. They now keep everything running smoothly.
What is the team composition?
I have a single point of contact. We also interact with various IT personnel.
How did you come to work with AllianceTek?
They actually came recommended by the company that developed our website.
How much have you invested with them?
We spent $500 per month on hosting the site. The work they’ve done so far has totaled about $10,000.
What is the status of this engagement?
We started working together in February 2016, and the partnership is ongoing. We’re considering their team for redesigning our website.
What evidence can you share that demonstrates the impact of the engagement?
We’re not getting any clients about our website or feature not working or the information not flowing. AllianceTek does a great job of maintaining the site for us.
How did AllianceTek perform from a project management standpoint?
They’ve been excellent. During the transfer, we spoke every other week, and they kept us updated on their progress. We keep in touch through email.
What did you find most impressive about them?
They were able to repair the functionality of our main feature. Our previous company wasn’t maintaining it properly.
Are there any areas they could improve?
No, everything is flowing well right now.
Any advice for potential customers?
If you can, be specific about what you want by the time they initiate the build. That way, you don’t have to go back and forth a lot to change things.
the project
Web Development for Higher Education Institution
“They knew exactly what they needed to do.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the physical security manager for the security department of a Jewish educational institution in New York City.
What challenge were you trying to address with AllianceTek?
They were providing website development services for our shuttle bus reservation system.
What was the scope of their involvement?
We were having issues with updating our WordPress reservations site for a platform that manages a shuttle bus from northern Manhattan to our Midtown campus. Because of this, we decided to create our own platform.
They pulled some ideas from our previous WordPress site, but they developed the new site using AngularJS. In addition to the development, the designed the site as well to make everything more functional. They’re hosting the new site.
What is the team composition?
From their end, they provided three resources that collaborated with eight people from our side.
How did you come to work with AllianceTek?
Several years ago, we had a developer working in our communications department. He was the one that found them in the end. He couldn’t continue supporting the site, so he gave them the project. When he left the organization, we decided to stick with their services.
How much have you invested with them?
Initially, the project was budgeted at $18,000. After working on updates with them, the cost was closer to $50,000–$100,000.
What is the status of this engagement?
The project lasted from September 2019–January 2020.
What evidence can you share that demonstrates the impact of the engagement?
With the previous app, we were experiences lag times and downtime. We haven’t dealt with those things lately, so we’re pretty happy with the product. They added a feature that allows students to use their school credentials to register, which has also made that process easier. The app now features analytics reports too, which is useful for internal tracking.
How did AllianceTek perform from a project management standpoint?
They completed the project far before our deadline. To communicate, we used email and WebEx video conferences.
What did you find most impressive about them?
They knew exactly what they needed to do. Their collaboration with our IT department went very smoothly.
Are there any areas they could improve?
No, they did a great job.
Do you have any advice for potential customers?
They’re professional, helpful, and affordable.
the project
Mobile App Development for Event Management Companies
"I was often impressed with how quickly they responded with a schedule for and delivery of the enhancement or fix."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the VP of IT at a technology company providing online and onsite software services to the tradeshow-type event industry headquartered near Philadelphia. Our company has 50+ employees and we serve associations and corporate clients all over the world. I oversee our digital products and vendor relationships.
For what projects/services did your company hire AllianceTek?
Our company's first mobile application was created by another developer, but cost and schedule targets were not being met. At the time we didn't have an in-house mobile developer, so we needed to outsource the on-going enhancements.
What were your goals for this project?
We wanted enhance the functionality, performance, and user experience of the app, and address any compatibility issues caused by new mobile platform OS releases.
How did you select this vendor?
My team interviewed and selected this vendor based on their technical capabilities, resource availability, project management process, price, response time commitment, and other metrics. Based on the quality of their final proposal, we moved forward with them.
Describe the project in detail.
Once we selected this vendor, we had a series of initial discovery meetings to discuss the app in detail and our goals and objectives. We then established a one-week sprint cadence for the implementation and delivery of new features for both iOS and Android versions of the app on an on-going basis.
What was the team composition?
We were assigned a project manager to support us and serve as the main point of contact throughout the project. There were two developers, and we eventually added a QA resource since we did not have one on our side.
Can you share any outcomes from the project that demonstrate progress or success?
Revenue from the app and associated service grew steadily as the app was enhanced by this vendor, and we received positive feedback on the enhancements.
How effective was the workflow between your team and theirs?
The project manager that we were assigned was easy to communicate with and responsive to our requests. We connected over video conference at least once a week and used Basecamp for project management. Overall, I was impressed by the timeliness of the team.
What did you find most impressive about this company?
I was often impressed with how quickly they responded with a schedule for and delivery of the enhancement or fix. Especially given the urgency of some of our requests and the time zone difference.
Are there any areas for improvement?
Having developers be responsible for full testing of their own work is never a good idea, and the quality of some deliverables suffered until we added a QA resource to the team.
the project
Data Migration & Installation Partnership for IT Company
“We’ve worked with many other development companies in the past, and AllianceTek definitely stands out.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the president of NCIC IT.
What challenge were you trying to address with AllianceTek?
We had a client with headquarters in New York City and six overseas offices. They thought their environment in New York was secure, but after Hurricane Sandy, their system was down for a week. They wanted to take all of their data and migrate it to the cloud, with a key component of that migration being Microsoft SharePoint.
My team had some SharePoint expertise, but not enough. The installation also needed to be completed within a short period of time. We were looking for a partner that could support us on the project. The partner needed to be experts on data migrations, SharePoint, and software development.
What was the scope of their involvement?
First, AllianceTek did a thorough planning stage. They went over the client’s current infrastructure and data structure, not only for the New York office but also for their six other branch locations. There were a lot of details to consider.
The installation and data migration process took three months. This process included creating a proof of concept and making changes and updates. During this time, my team provided training in New York. We also did online training for the overseas offices.
After the migration, we gave the client and all of the users a 30-day trial period. Once they started using the platform, they came up with other functions and features that they wanted to add to the SharePoint site. We did a firmwide follow-up to gather feedback and information, and AllianceTek helped us implement changes and add features.
What is the team composition?
My main point of contact was Sunil (Founder, President & CTO, AllianceTek). I’ve also worked with Christopher (Project Manager, AllianceTek) and another project manager, who was very good. He worked closely with our team to ensure everything was going smoothly and as planned. If we had any challenges or issues, he connected us to the right resources from their team, and we got an immediate response or solution.
How did you come to work with AllianceTek?
My team did various online searches, and in the majority of cases, AllianceTek came up in the top 3–5 search results. We contacted several companies, and, after conducting interviews, my team felt that AllianceTek was a better fit for our needs and that of our client. We were also looking for a partner that could work with us for other clients in similar situations.
How much have you invested with them?
For this project, we spent within the range of $100,000–$150,000.
What is the status of this engagement?
This project took place in 2016.
What evidence can you share that demonstrates the impact of the engagement?
The client was very pleased with the outcome. They were also impressed that we were able to complete the project in such a short period of time.
How did AllianceTek perform from a project management standpoint?
AllianceTek’s follow-up was excellent. Anytime we had a situation, whether it was expected or not, they handled it in such a manner that we didn’t have to worry about it. We felt confident that they had the project under control.
Communication was also good. We mainly communicated via email, and then we also had bridge conference calls. Sometimes, we did web meetings. They were very flexible with all of that. Despite having team members in different parts of the world, they’d accommodate our needs and gather anyone we needed to communicate with on a call or via webcam.
There were a couple incidents in which the scope of the work changed, and they went above and beyond to resolve those issues and deliver the project on time.
What did you find most impressive about them?
We were impressed by the way AllianceTek planned the project and gathered information, as they were able to properly prepare for the data migration and avoid any issues, delays, or surprises. It was also very impressive the way AllianceTek’s team worked hand-in-hand with us. They followed our timelines and procedures and met our requirements overall.
AllianceTek’s commitment and the quality of their service were excellent. My company has continued to work with them on other projects. We’ve worked with many other development companies in the past, and AllianceTek definitely stands out.
Are there any areas they could improve?
No, not that I can think of. We were very satisfied overall with the outcome and impressed by their professionalism.
Any advice for potential customers?
Be upfront and open with them in terms of what your needs are. Also, assign a dedicated person from your team to work with them and be their point of contact. Having a single point of contact makes it a lot more efficient and less time-consuming.
the project
Custom Data Processing & CRM for Financial Services Company
“They occupy a really helpful space as a company.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We are a small capital investment management company and I am the vice president of operations.
What challenge were you trying to address with AllianceTek?
We brought AllianceTek on to improve our sales reporting process in our CRM system, which is Microsoft Dynamics.
What was the scope of their involvement?
They’ve built a technology solution that links up different databases and formats of data and plugs them directly into our CRM system. This way, contacts that are maintained by separate databases get updated directly into our CRM system, which makes sales reporting much more consolidated.
What is the team composition?
We have one main point of contact there, but they pull one or two different developers into the project at various times to work on different aspects of the project. They’ve all worn many different hats to support the project.
How did you come to work with AllianceTek?
There aren’t a lot of support vendors for Microsoft Dynamics anymore, so we did a Google search and our CTO came across their company. When we reached out to them, they were extremely responsive and were very supportive and clear in their documentation of our expectations, so we decided to go with them.
How much have you invested with them?
I would estimate that we’ve spent a bit over $10,000 at this point.
What is the status of this engagement?
We started working together in May 2018 and are continuing to update and maintain our CRM system together.
What evidence can you share that demonstrates the impact of the engagement?
Our system had a lot of issues prior to the work that AllianceTek has done. Their success was represented by our ability to reconcile all of our data within our CRM system. They’ve really managed to make data governance and the management of our contacts and transaction information totally seamless.
We’ve seen the number of phone calls and complaints related to our CRM system decrease pretty dramatically, almost immediately from when they developed and implemented their solution.
How did AllianceTek perform from a project management standpoint?
Their team is extremely agile in their project structure. We met weekly to go over the requirements, and they always kept us abreast of any developments with a tool and web portal in SharePoint. We would share our requirements with them, and they would break those into individual tasks with different team members assigned.
In general, they were extremely responsive and set all expectations about the project upfront. We were very hands-on in managing the project, but they were very flexible in adapting to our management style. They run very leanly because they’re a small team, so we had a really good understanding of where each individual deliverable was at any given time.
What did you find most impressive about them?
They occupy a really helpful space as a company. As I said, there are not many service providers that support Microsoft Dynamics these days because of other CRMs that have cropped up since then, so we are very happy with the support that they have provided to us. Their success was very much critical to our success, and they were so successful that we enlisted them for additional services.
Are there any areas they could improve?
I’ll be honest, I can’t think of anything off the top of my head.
Do you have any advice for potential customers?
Everyone’s goals and style are different, so it’s a little bit difficult to say that what we did would work for everyone. But we found that the hands-on, close cooperation style was very effective, so other teams might want to consider doing that as well.
AllianceTek delivered a platform that not only secured a fifth-place ranking but also secured the award for the most creative app in a monday.com challenge. The team effectively collaborated with internal resources to successfully execute the project. They were notably dedicated to the partnership.