System Integration | Software Engineering

AllianceTek has 14 years’ experience in building mobile, cloud & web solutions. AllianceTek provides an onshore client service and project management team along with overseas developers and designers to deliver the maximum benefit to our clients.

We eliminate the hurdles and headaches often associated with the traditional outsourcing model. Our clients do not have to worry about culture gaps or communication problems that can arise from an overseas outsourcing firm.

 

AllianceTek customers only interact with our US-based team members who understand the needs and expectations of American businesses. The AllianceTek model is able to offer clients the best in customer service while also providing cutting-edge, customized solutions at extremely competitive prices. We take pride in our ability to deliver cost-effective business solutions to customers while providing them with a world-class level of client service. Repeat customers and client referrals make up an integral part of our business.

AllianceTek continues to grow both its onshore and offshore teams. We understand the increasing technology demands of US businesses, and we will continue to position ourselves as a leading business solutions provider for our current and future clients.

Experience Matters

  • Years in Business 14+
  • Successful Projects 480+
  • Team Members 87+
  • Global Location 12+

Core Expertise

  • Enterprise class business applications and solutions
  • Mobile and web applications
  • Collaborative portals
  • Custom CRM solutions
  • Business intelligence solutions
  • Business process automation
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2004
Show all +
Malvern, PA
headquarters
  • 100 Deerfield Lane, Suite 250
    Malvern, PA 19355
    United States
other locations
  • One Boston Place Suite 2600
    Boston, MA 02108
    United States
  • 48 Wall Street Suite 3104
    New York, NY 10005
    United States
  • 205 S. Broadway Suite 7104
    Los Angeles, CA 90012
    United States
  • 4144 North Central Expressway Suite 1140
    Dallas, TX 75204
    United States
  • 4700 Millenia Blvd. Suite 175
    Orlando, FL 32839
    United States
  • 700 12th Street, NW Suite 700
    Washington, MD 20005
    United States
  • A-810, Siddhi Vinayak Towers S.G. Highway, Makarba
    Ahmedabad, GJ 380051
    India
  • 3rd Floor, Shivam Arcade-1 Chandan Park Road corner Raiya Main Road
    Rajkot, GJ 360005
    India

Portfolio

Key clients: 
French Company LLC, Enviroserve, Money 360, Finitive LLC, Salad Works, Lighthouse Strategies  

Lead Assignment Automation

The client is a financial consulting service company that collects, qualifies, and delegates leads. Previously, lead documentation was performed manually, and their use of Salesforce was limited only to recording leads. They needed a dynamic lead automation solution that would keep their information organized

in a central location with automated task functionality.

AllianceTek enhanced the client's existing Salesforce system by developing an automated lead assignment feature. This Salesforce automation enabled the client to easily manage and assign leads by tracking their locations and assigning them to the appropriate expert. AllianceTek built various features into the system, including lead calculation, automated emails and alerts, and an automated calling service.

Read more - https://www.alliancetek.com/portfolio/por-annuities-hq.html

Salesforce Realty Solution

A Renowned Land Investment Company Land Investment Company collects realty information to assist in the research, evaluation, and purchase of properties. They’ve developed a set of criteria that each investment must meet to pass their acquisition test, but required technical support from AllianceTek to

centralize this information and to make it accessible and searchable.

Read more - https://www.alliancetek.com/portfolio/por-pittenger.html

Intranet System with Single User Authentication Process

St. Luke’s University Health Network, a medical care provider and researcher, sought the assistance of AllianceTek to develop an intranet system to support the Clinical Drug Research Process. AllianceTek implemented the system on St. Luke’s local intranet network letting their Active Directory users use their

login credentials to validate. This allows users to easily login and complete the check-in/check-out process for medications as well as add or edit medication sizes. As a result, St. Luke’s is able to more efficiently conduct research with fewer communication gaps.

Read more - https://www.alliancetek.com/portfolio/por-st-lukes-health-network.html

Intranet-based Calyx Point Integration

A Leading Mortgage Company is a full service mortgage firm in Pennsylvania. As the company has undergone major growth, they have had increased overhead in the management required to process each loan file. They sought the assistance of AllianceTek to develop an innovative and

comprehensive intranet based solution with their current Calyx system integration to increase their communications, efficiency, and productivity. By creating an innovative system with enhanced features, such as employee management, affiliate management, client management, loans, master document checklist with checklist templates, automated email alerts and notifications, and a deadline generator, the company was able to decrease the overall management needed to process loans while also giving their employees the ability to be proactive about closing loans as well as work effectively with their clients and vendors to obtain loans.

Read more - https://www.alliancetek.com/portfolio/por-riverside.html

Real-time IT Infrastructure Information System

A comprehensive IT management company specializing in documenting and visually managing all enterprise network assets in one repository, wanted to update their existing application. AllianceTek used the application’s existing logic by request, but redesigned it with new features that increased its usability.

The web-based application could now be rendered on all mobile devices, PDFs and reports are generated and automatically archived, administrators can manage profiles and job schedules and a new interface design made the application much easier to use.

Read more - https://www.alliancetek.com/portfolio/por-planet-associates.html

Customized content management solution

MedicalLogix is one of oldest and largest medical science research organization formed by some of the most renowned institutes of United States. MedicalLogix needed a better way to share the vast knowledge and discoveries in a creative way. They sought assistance of AllianceTek to create a customized solution

to upload and update content dynamically. AllianceTek worked closely with MedicalLogix and delivered an e-learning Solution with Enhanced Features.

Read more - https://www.alliancetek.com/portfolio/por-medical-logix.html

Event Coordination Solution

A user-friendly SharePoint-based event coordination app for food vendors and mobile restaurateurs that lets users communicate, organize and register for events, and share information within a secure and private network.

style="line-height:107%">Why AllianceTek?
  • AllianceTek worked with the client to create a system through which vendors can register and apply for events, as well as the capability to track vendors’ activity and send them updates, information and recommendations.
  • Offered faster solution by implementing a SharePoint-based system.

Read more - https://www.alliancetek.com/portfolio/por-street-grindz.html

Remote File Transfer Application

SharePoint-based file transfer system for an Electronic Document Management System that seamlessly transfers large files from one SharePoint application to another at different locations.

style="font-family:"Verdana",sans-serif">Why AllianceTek?
  • Developed a SharePoint solution to seamlessly transfer files within 2 remote SharePoint Applications.
  • Transfers are logged and users are automatically notified with alerts when data is sent.
  • Use-friendly interface was developed to help the client’s team quickly acclimate to the new system.

Read more - https://www.alliancetek.com/portfolio/por-nct.html

Mobile Integrated SharePoint Project Management Portal

Project Management System developed from SharePoint Solution for telecommunications company to extend to mobile devices for on-site technicians and increase overall usability and simplicity.

style="font-family:"Verdana",sans-serif">Why AllianceTek?
  • AllianceTek has reputation for end-to-end SharePoint solutions that provide fluid and efficient communication, collaboration, and content management.
  • On-site technicians within the system could report back and remain updated with current information by accessing the system.

Read more - https://www.alliancetek.com/portfolio/por-qualtek.html

Mobile Healthcare Solution

A client approached AllianceTek to devise a solution to efficiently manage activities related to medical camps run by a hospital. The client wanted a streamlined process and the ability to leverage communication at various levels.

AllianceTek Developed an iPhone Application on the native iOS platform that has five key user designations, which include doctor,

nurse, patient, secretary, and administrator. The application allows doctors and nurses to login to their user accounts and monitor medical patient activities. The application also has an educational section that helps doctors and nurses stay up-to-date with new medical advances and news. As a result, the application increased communication among doctors, nurses, and their patients and enhanced their ability to learn and record notes on the go.

Read more - https://www.alliancetek.com/portfolio/por-humanwelnome.html

 

Reviews

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Web Dev & Design for Greeting Card Company

“They go above and beyond to complete tasks, and they were always responsive to our questions.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2014 – Ongoing
Project summary: 

AllianceTek provides web development for a greeting card company. They work with various APIs, including complicated portions of online ordering and shipping.

The Reviewer
 
2 - 10 Employees
 
Wilmington, Delaware
Levi Coleman
Owner, Mummum Cards
 
Verified
The Review
Feedback summary: 

A six-year relationship is still going strong. AllianceTek communicates consistently well, and they are always responsive to questions. They are flexible and detail-oriented, and they are strong project managers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We create a line of greeting cards written in a baby's voice and addressed to the mom. I'm a marketing manager and owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed them to help build different portions of the website. There were some complexities within the API, particularly surrounding online orders and shipping.

SOLUTION

What was the scope of their involvement?

After we discussed the basic scope of work, they sent us a breakdown with timings and costs. They sent us estimates and followed up with us until the project was completed. A consultant showed us what we could do within our parameters, and they did all the technical work and design.

What is the team composition?

We interact with three individuals, including the owner and two other contacts.

How did you come to work with AllianceTek?

They came highly recommended through one of our employees. They jumped in on a smaller project and got us up and running. When we started this initiative, we went to them again.

What is the status of this engagement?

We've worked together for more than six years. This particular project occurred five or six years ago, and we're working with them now to upgrade our website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is excellent. They go above and beyond to complete tasks, and they were always responsive to our questions. Communication is above par, and we really enjoy working with them. We've recommended them to several other companies.

How did AllianceTek perform from a project management standpoint?

They're good project managers. Most of our communication is through email.

What did you find most impressive about them?

Their communication, flexibility, and pricing are all really good.

Are there any areas they could improve?

I can't think of anything they should improve. They exceed our expectations.

Do you have any advice for potential customers?

Be as detailed as possible. That will help move your process forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Engineering Training & Consulting Company

"AllianceTek followed up after the project to make sure we were happy with the result."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018
Project summary: 

AllianceTek created an app based on a textbook to serve as a pocket guide and calculator. They indexed the content and made it easy to search, while also creating a calculation feature.

The Reviewer
 
1-10 Employees
 
Longboat Key, Florida
Scott Neumann
VP, Technical Consultants Inc
 
Verified
The Review
Feedback summary: 

The app has been a useful marketing tool for the company, bringing in lots of leads and boosting income. AllianceTek excelled at providing regular communication and taking on change requests patiently, all with the end goal of producing the desired end product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the vice president of an engineering training and consulting company that serves large, medium, and small mechanical engineering companies and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AllianceTek?

We wanted to convert our textbook into a digital app and hired AllianceTek for the job.

What were your goals for this project?

Our main goal was to use the app as a marketing tool and gain exposure. It would also allow us to serve the international community without shipping and travel costs.

SOLUTION

How did you select this vendor?

A friend referred AllianceTek to us.

Describe the project in detail.

AllianceTek converted our hard copy textbook to a digital app, making all the content indexed and searchable. The app also has a calculator section for converting engineering calculations and position tolerances for the standard hole and screw sizes.

What was the team composition?

I regularly spoke with a project manager and an app developer during the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received many leads because of the app. It has also generated enough income on its own to nearly pay for itself in about a year on the App store.

How effective was the workflow between your team and theirs?

AllianceTek communicated with us regularly and provided downloads to test the app. We gave them our feedback over email so they could make the changes we asked for.

What did you find most impressive about this company?

We appreciated their regular communication and patience to get things right. AllianceTek followed up after the project to make sure we were happy with the result.

Are there any areas for improvement?

It was hard to communicate the look we wanted for the app over email. An in-person meeting would’ve been nice, but with us being in a different location, we knew that it would be difficult. The end result eventually came together nicely.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for SaaS-Based Task Management Tool

“They transformed our basic database system into an essential enterprise tool.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 – Ongoing
Project summary: 

AllianceTek is renovating the front- and backend of a proprietary database management system. So far, they have rewritten the code and added scheduling, quoting, and work order modules.

The Reviewer
 
1,000 - 5,000 Empolyees
 
Ohio
Project Manager, Environmental Services Company
 
Verified
The Review
Feedback summary: 

Managing client relations became much easier after AllianceTek revamped the database system. From scheduling to file management, the renovated platform has improved all aspects of the business. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a waste transportation company that specializes in the removal of various industrial and hazardous material. I work at the company as a project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

Our drivers collect waste from more than 150 locations every day, and each customer has unique requirements. We made individual Word documents to store all of the client information but managing the files became a cumbersome task. Our in-house programmer built a rudimentary access database to store our records, but we needed something more robust to accommodate our growth.

SOLUTION

What was the scope of their involvement?

We partnered with AllianceTek to renovate our access database system. We’re not the most tech-savvy, so we created basic mock-ups of what we wanted in Microsoft Paint and Excel. Their first task was adding a quoting module on the frontend and building a scheduling module on the backend. Our client files were already alphabetically stored in the previous system, so they used the existing data to populate the names of our customers as we type into the database. They also built a tool to enhance our operations work order process. With this module, we are now able to print special forms with a simple click. Once the integrations were finished, they rewrote the entire program and converted the platform to SQL with a web-based Backbone.js framework. It was an iterative process, so they continued to tweak the platform until we were completely satisfied. 

What is the team composition?

The first person that we encountered was a sales representative who listened to our project idea and prepared an accurate quote. After establishing our scope of work, we started working with one of their project managers. There was a larger development team working on our account, but we only interacted with our designated points of contact.

How did you come to work with AllianceTek?

We found them while searching for vendors online. They were one of very few companies who knew how to build a completely proprietary system that wasn’t integrated with a third-party CRM platform.

How much have you invested with them?

The project called for three separate engagements, which cost between $50,000 – $80,000 for each phase.

What is the status of this engagement?

AllianceTek has been working with us since May 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

AllianceTek has done a phenomenal job so far. They transformed our basic database system into an essential enterprise tool. We now use the platform to run every area of our business, from quoting to scheduling.

How did AllianceTek perform from a project management standpoint?

They completed the first two phases ahead of schedule, but the last engagement has extended the suggested timeline. It was a bit more complex than they had anticipated, but they were very transparent about the setback. Their project manager is based in the U.S., so we can communicate during regular business hours. Meanwhile, their off-shore development team completes the work at night, and we’re able to review their deliverables the next day. We typically communicate over the phone and send files via email. 

What did you find most impressive about them?

AllianceTek is very responsive to our needs, despite our long-distance partnership. We can always count on them to answer our calls at any time of the day.

Are there any areas they could improve?

In the beginning, there was an issue with miscommunication due to our language barrier. However, it became easier to understand each other the more we worked together.

Do you have any advice for potential customers?

Clear, detailed descriptions will always yield the best results.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & App Dev for Data Collection Platform

"They are a creative, open-minded and a data-driven company."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2012 - Ongoing
Project summary: 

AllianceTek built a mobile and web platform to assist with service audits. The product is a data collection platform that aggregates data into actionable reporting, helping users make fact-based decisions.

The Reviewer
 
Twinsburg, Ohio
Sr. IT Manager, Business Services Company
 
Verified
The Review
Feedback summary: 

AllianceTek builds and fosters strong partnerships with clients. Their work has drastically improved workflows, client and employee retention, and accuracy in data collection and reporting. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leading provider of onsite equipment maintenance programs. We specialize in preventative maintenance for shopping carts, grocery cart fleets, rolling stock and material handling equipment for companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We hired AllianceTek to provide us with a solution to capture, gather, and manage survey data and images using the web and mobile apps.

SOLUTION

What was the scope of their involvement?

Through the discovery and planning process, AllianceTek assisted us in validating our product concept. They developed a practical strategy and modernized our technologies, architecture, and network infrastructure.

Some of the features of the data collection platform include:

  • Web-based advanced level photo/ data collection and reporting tool
  • Virtual Tour and 360 Photo Viewer enhances the viewing experience
  • Users can create unlimited survey templates and surveys to collect information related to specific points for any location
  • Unlimited data and Media storage
  • Mobile apps for iOS and Android platforms
  • Offline access to surveys
  • Geotag and Annotate photos
  • Share reports and completed surveys with external users

What is the team composition?

Project Manager, team lead, designers, mobile and web developers, and various network, database, and QA engineers.

How did you come to work with AllianceTek?

We held a webinar for six software development companies. All the companies provided us with proposals but AllianceTek’s proposal stood out from the rest for product concept, vision, cost, and a shorter timeline to get the product out to market.

What is the status of this engagement?

We have partnered with AllianceTek for the last seven years. They have developed and completed several projects for us. We currently have two projects in the development stages with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our goals on this project were to increase our efficiencies, increase our margins, increase our data reporting accuracy, decrease our training time, and to improve our data integrity and AllianceTek delivered!

How did AllianceTek perform from a project management standpoint?

AllianceTek uses best practices in their project management style; they provide us with collaborative leadership and transparent communications throughout our projects. 

What did you find most impressive about them?

They are a creative, open-minded and a data-driven company.

Are there any areas they could improve?

With all projects, there will be minor challenges from time to time but AllianceTek does a very good job in resolving issues quickly.

Do you have any advice for potential customers?

You will not be disappointed with AllianceTek as your software development partners on your next project.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Software Consultancy

"AllianceTek knows what they’re doing, so they’re deserving of your trust."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 – Dec. 2018
Project summary: 

AllianceTek provided .NET development services to help a software company build and maintain a tax notice workflow application.

The Reviewer
 
1-10 Employees
 
California
President, Software Development Company
 
Verified
The Review
Feedback summary: 

AllianceTek proved to be a talented development partner for more than two years. The team worked well within an agile methodology and was quick to respond to all bugs and necessary updates. Equipped with a versatile skill set, they are capable of handling multiple tasks at one time.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

I hired AllianceTek to help us with the development lifecycle of one of the products that we support.

SOLUTION

What was the scope of their involvement?

We relied on AllianceTek to provide .NET development services to help support and maintain our tax notice workflow application, which allows corporations to manage their tax notices worldwide.

What is the team composition?

We worked with 2–3 people.

How did you come to work with AllianceTek?

I learned of them through online research. We hired them because of their knowledge, location, and the kinds of resources they could commit to the project.

How much have you invested with them?

We spent approximately $250,000.

What is the status of this engagement?

We worked together from September 2016–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided high-quality work, and they were quick to respond to all bugs.

How did AllianceTek perform from a project management standpoint?

We operated well using an agile methodology. We used GoToMeeting and Skype to communicate.

What did you find most impressive about them?

I appreciated their willingness to take on any task I asked of them.

Are there any areas they could improve?

No, they met our expectations.

Do you have any advice for potential customers?

AllianceTek knows what they’re doing, so they’re deserving of your trust.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Sharepoint Customization for International Payment Provider

“They addressed quickly and effectively all the issues we were having with our ticketing system.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Ongoing
Project summary: 

AllianceTek migrated an old version of SharePoint to a newer SharePoint platform. They also worked with Nintex workflows to help resolve issues with a custom ticketing system.

The Reviewer
 
51-200 Employees
 
Greater Philadelphia Area
VP, Card Compliance & Partner Integration, Fintech Company
 
Verified
The Review
Feedback summary: 

The migration went seamlessly, and the in-house team is happy with the outcome. AllianceTek met all needs, while their expertise, responsiveness, and commitment made them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of card compliance and partner integration at a fintech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We were running on an older version of SharePoint, so we needed a vendor to help us migrate the old platform over to the newer SharePoint platform. We also needed help with our internal ticketing system. We were not satisfied with another third-party provider we were working with, so we started looking for a new vendor.

SOLUTION

What was the scope of their involvement?

AllianceTek migrated our SharePoint platform to a newer version and has been supporting the issues with our ticketing system and the platform itself. The SharePoint system has a “Contact Us” form that flows through DMZ web service into our SharePoint environment. In addition, the custom SharePoint ticketing system is connected with our internal Microsoft CRM system, so that clients and contacts are shared between both our sales support platform and our internal ticketing system. In 2017, we were purchased by a company in Ireland, so we're waiting for some decisions with regards to customizing our ticketing system and documenting the SharePoint performance.

What is the team composition?

We mostly interact with a project manager and one developer, but they also have a team working on our project behind the scenes.

How did you come to work with AllianceTek?

Our head of an IT group brought them on board.

How much have you invested with them?

We've spent between $50,000–$100,000.

What is the status of this engagement?

We started working with them in February 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They addressed quickly and effectively all the issues we were having with our ticketing system.

How did AllianceTek perform from a project management standpoint?

They're accessible and responsive during our working hours.

What did you find most impressive about them?

They're very knowledgeable about SharePoint and Nintex workflows that we rely on for our ticketing system, so they're able to answer any questions we have within a day or two.

Are there any areas they could improve?

We've had a very positive relationship, and we were able to work through any issues we had.

Do you have any advice for potential customers?

Don't hesitate to reach out to them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

.NET Development for E-Learning Platform

"They’ve always been there for us and made it happen–even when it didn't seem possible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2009 - Ongoing
Project summary: 

After helping define the needs, AllianceTek used .NET to build multiple programs that provide video/text-based content for a continuing education platform.

The Reviewer
 
1-10 Employees
 
West Chester, Pennsylvania
Danielle Ofria
Interent & Tech Solutions Manager, Expert Solutions Inc.
 
Verified
The Review
Feedback summary: 

The in-house team is impressed with the quality of AllianceTek’s work and their commitment. AllianceTek went above and beyond to meet tight deadlines, while their flexibility and exceptional communication skills made them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the internet and tech solutions manager at Expert Solutions Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed a vendor to help us develop a number of continuing medical education programs for one of our clients.

SOLUTION

What was the scope of their involvement?

AllianceTek built out players that help us provide video and text-based content for our programs. They used .NET for development, and they continue to make adjustments to the code when our client requests any changes. 

Our programs fall under two major types: the first website is more anonymous and redirects our users to other providers to receive their certificate, while the second website has a login portal and lets us maintain the user information and issue a continuing medical education certificate. AllianceTek also hosts our server.

What is the team composition?

I mostly work with our project manager Christopher, but I've also interacted with their developers.

How did you come to work with AllianceTek?

The relationship had started before I joined the company.

How much have you invested with them?

We've spent between $50,000–$100,000.

What is the status of this engagement?

We started working with them in 2009, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've launched about 50 programs with them, so they've helped us tremendously get where we need to be in terms of our online e-learning platform. Our client is also very happy. The needs for these programs can fluctuate, but AllianceTek has been very flexible and easy to work with.

How did AllianceTek perform from a project management standpoint?

Christopher is very responsive, so we've never had any issues. We use email and SharePoint to communicate.

What did you find most impressive about them?

They’ve always been there for us and made it happen–even when it didn't seem possible. Our client sometimes has last-minute changes or very tight deadlines.

Are there any areas they could improve?

I don't have any complaints.

Do you have any advice for potential customers?

They have a great team that will help you identify your needs and work with you to completion. There are going to be changes after your program goes live, and AllianceTek can handle those changes. Also, they're very good at providing estimates and a timeframe upfront.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Insurance Company

“Their level of quality and precision sets them apart.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2009 – Ongoing
Project summary: 

AllianceTek creates and manages templates within a content management software, implementing changes to documents in order to maintain compliance as needed. 

The Reviewer
 
1,001-5,000 Employees
 
Philadelphia, Pennsylvania
David Gittelman
VP Marketing, Reliance Standard Life Insurance Company
 
Verified
The Review
Feedback summary: 

AllianceTek has effectively managed templates for the company for a decade, making updates very quickly with limited errors. Patient and responsive to customer needs, they continue to be great, easy-to-work-with partners. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing at Reliance Standard Life Insurance Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed development support on our Content Central Document Management Software platform, a software that allows our field staff to create compliant policy-level insurance materials. 

SOLUTION

What was the scope of their involvement?

AllianceTek creates and maintains custom templates within the content management software we use to create documents in the field. Whenever we need to make modifications to certain products, they're able to interact with those templates and export them as PDFs. 

What is the team composition? 

We typically collaborate with a project manager, sending emails whenever we need to make updates. We can also call them directly if there's an issue with the system. 

How did you come to work with AllianceTek?

We were likely introduced to them a long time ago through a connection.

How much have you invested with them?

We've invested in the range of $50,000–$100,000 in their services over the years.

What is the status of this engagement?

We've been working together since July 2009.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're very easy to work with and have been patient with any security updates we've requested. They've also helped us deal with general frustrations within the content management system, which is somewhat of an outdated platform to work with. 

How did AllianceTek perform from a project management standpoint?

They manage projects very well, providing straightforward updates and detailed documentation as needed. They're also readily accessible and responsive whenever we need to reach them. 

What did you find most impressive about them?

Their level of quality and precision sets them apart. They're very quick to implement changes and testing, turning requests around within 24 hours without error. 

Are there any areas they could improve?

There's no area for improvement. The services we require are fairly straightforward and they continue to do a good job of managing our needs. 

5.0
Overall Score I don't have any complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SharePoint Development for Financial Firm

“They’re responsive and always able to follow-up on their work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2015 - Ongoing
Project summary: 

AllianceTek developed multiple applications to augment an existing SharePoint system. The integrated features improve processing efficiency by streamlining search functionalities.

The Reviewer
 
201-500 Employees
 
Greater Philadelphia Area
AVP, Network Admin III, Finance Firm
 
Verified
The Review
Feedback summary: 

AllianceTek delivered an intricate SharePoint platform that functions as promised. They internalized the scope of work and completed the project without issue. As a result, day-to-day operations can be performed much faster than before. They’re an organized team that can be trusted to succeed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an AVP network administrator for a finance firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We reached out to them with the goal of increasing workflow efficiency using SharePoint.

SOLUTION

What was the scope of their involvement?

AllianceTek developed applications that organized our current SharePoint document repository. They also created some custom code that enables us to search through and identify specific documents easily. The apps were made from scratch, so we worked together to engineer a solution. Their implementations helped eliminate slowness in our existing processes.

New features include the ability to search through different directories and years using SharePoint. We can search an entire SharePoint website based on specific keyword information. As a result, our internal data is more direct and accessible.

What is the team composition?

They allocated 2–3 resources to our account. That includes a project manager and developers.

How did you come to work with AllianceTek?

I work for another company that has worked with AllianceTek in the past. So, I reached out to them and outlined what we were hoping to accomplish with this project. I considered a few other companies but ultimately found AllianceTek to be the most knowledgeable firm we spoke too.

How much have you invested with them?

We've spent roughly $10,000–$50,000.

What is the status of this engagement?

We started working together in March 2015, and the engagement is ongoing. The solution has been delivered, but they still provide system maintenance regularly.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A lot of our day-to-day operations were extremely slow and mundane. AllianceTek helped us speed up those processes by utilizing SharePoint efficiently. Their integrations are both functional and reliable.

How did AllianceTek perform from a project management standpoint?

We gave them the scope of work and they provided the solution. It was a fairly straightforward project. They’re responsive and always able follow-up on their work. Most communication between our teams is done through email.

What did you find most impressive about them?

They completed the work and did what we asked without any real challenges.                  

Are there any areas they could improve?

The time-zone difference was difficult to manage at first, but they’re always as flexible as they can be.   

Do you have any advice for potential customers?

No. It was a smooth engagement, so I’m not sure what suggestions I could give.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several colleagues.

SharePoint Development for Multihealth Company

"Three years later they’re still working with us because they're super reliable and excellent at what they do."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2015 - Ongoing
Project summary: 

AllianceTek designed, developed, and continues to maintain a widely-used, SharePoint-based intranet. During the course of launching the project, they also helped develop other custom backends and products.

The Reviewer
 
51-200 Employees
 
Florida
Director of E-Commerce, Health Platform
 
Verified
The Review
Feedback summary: 

The team is genuine, attentive, and results-driven. Their customer-oriented project management style and deliverables were highly detailed and reliable. AllianceTek proves to be a communicative partner for long-term contracts and widely-usable custom products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a health and multi-vitamin supplements and mineral company. We distribute and manufacture for other brands as well as for our own brands. I am the manager of web development under our digital e-commerce department. I manage several web developers working on our e-commerce platform as well as tech support for our SharePoint intranet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We were still privately owned and we wanted to start an intranet, which we never had. We hired AllianceTek to build out a SharePoint backend for widespread company use.

SOLUTION

What was the scope of their involvement?

I guided the business-wide SharePoint initiative internally, but each of our departments sent specific goals and requirements for features and functionality directly to the AllianceTek team. They came through every time. We're now using SharePoint as our primary backend system, allowing us to share documents and manage their accessibility.

AllianceTek has been involved in the entire development process, from discovery through post-launch maintenance. We reach out to them with requests for changes or new features or when something isn't working. They've provided a variety of services across both the design and technical components of the project.

One of the more elaborate requests they've handled for us involves the use of traffic lights in one of our manufacturing plants. The plant wanted to implement a system to analyze department-wide performance in certain areas—like material, inventory, mixing, compression, and more. AllianceTek built a traffic light system that tracked whether or not each department was on target to meet its weekly production goals. Pratik (Project Manager, AllianceTek) was highly involved in this specific initiative. He showed me how to correctly navigate and manage the traffic light system.

What is the team composition?

I work mainly with Pratik and Christopher (Project Manager, AllianceTek).

How did you come to work with AllianceTek?

At a previous role with a global corporation, I worked with a reputable outside vendor to implement SharePoint, and it was a terrible experience overall. Because of that, I knew exactly what I was looking for in a partner for this specific initiative.

I first found AllianceTek through LinkedIn and spoke with Darren (VP of Solutions & Design, AllianceTek). I really liked the way he spoke about their business approach. They were attentive, informative, and eager to help us understand their processes. I could tell they were genuinely interested in working with us. After AllianceTek provided some insight into their past projects, it was clear that they were a good fit.

Even after we chose to hire them, Darren continued to check in with me each week to make sure we were getting everything we needed. They're a very client-oriented agency.

How much have you invested with them?

We’ve spent more than $100,000 in total. This amount includes $20,000 for intranet and a $2,500 monthly retainer.

What is the status of this engagement?

We've been working together since April 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company has since been acquired, so we've been working to keep the SharePoint project running through many internal transitions. I don't have any concrete metrics for its success, but everyone is pleased with the results.

Staff members use it for everything, from checking company announcements to paycheck processing and accessing their 401K. It’s a huge go-to place for a lot of the company.

How did AllianceTek perform from a project management standpoint?

They've been excellent. They present their plans for each project in an organized manner, and they routinely follow up with us. Their turnaround time is very good, which is super important to us.

When we were working on the main project, we met weekly to discuss requirements and progress and plan next steps. I was very happy with their approach. I believe they used project management software that allowed me to log in and view their updates, but I preferred to just speak with them during our meetings. I felt that it gave me a better understanding of the status of the project, and I could explain my requests and feedback more clearly. Now, we use the management portal to report and ticket any issues that arise.

What did you find most impressive about them?

They had an ability to do things that I don't know how to do. I've been managing websites since about 1996 and they knew exactly how to get things done, even things that were custom to our site. Most companies will just copy a template and give you a different color and a different font, but that's not what they did.

They've been supporting us and working with us since the first day the intranet was launched. Three years later they’re still working with us because they're super reliable and excellent at what they do.

Are there any areas they could improve?

I don’t have anything in particular. They're very good; there's a reason why I'm still with them three years later.

Do you have any advice for potential customers?

If a potential customer is going to use AllianceTek for SharePoint in particular, it's important to get educated on the platform. SharePoint has so many different functions and areas, so it helps to be educated and know what features are available. That will help going into the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer