Agento Support

BACKGROUND

Introduce your business and what you do there.

I'm a project manager at an AI integration services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agento Support to accomplish for your AI integration services?

We hired Agento Support to migrate our Magento 1 store to Magento 2.

SOLUTION

What was the scope of their involvement?

Agento Support migrated our Magento 1 store to Magento 2. The team was responsible for transferring all the data, including products, customers, and orders. They also set up the theme and aligned the design, migrated extensions and modules, optimized the store's performance, and ensured zero downtime during deployment. Additionally, they made backend improvements to facilitate easier store management.Moreover, Agento Support developed custom features to match our previous setup and enhance usability. They recreated parts of our previous setup, such as a more flexible checkout flow and some small backend improvements that made order management easier for our team. They also adjusted a few frontend elements to maintain a consistent user experience. The team also supported integrations with third-party tools like payment gateways and basic extensions, ensuring everything worked smoothly after the move. They connected our payment gateway and shipping partner and ensured our email notifications and basic marketing tools were working properly.

What is the team composition?

We worked with 2–5 teammates from Agento Support.

How did you come to work with Agento Support?

We found them through an online search. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent $10,000–$50,000.

What is the status of this engagement?

We worked together from April 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Agento Support completed the migration without downtime or data loss, which was a big success for us. Overall, the store became faster, more stable, and easier to run on a daily basis.

How did Agento Support perform from a project management standpoint?

Agento Support delivered on time. We communicated in person.

What did you find most impressive about them?

We were impressed with Agento Support's knowledge.

Are there any areas they could improve?

They could improve their communication.