Acenteus Accounting (Acenteus CCA)

BACKGROUND

Please describe your company and position.

I am the Director of Dhrush Bookkeeping Ltd

Describe what your company does in a single sentence.

We have had an excellent experience working with Acenteus as an outsourced accounting support partner for our UK accountancy practice. The team has consistently delivered high-quality support across bookkeeping, payroll, accounts finalisation, corporation tax, and personal tax returns, demonstrating strong technical expertise and a thorough understanding of UK accounting requirements. One of the key strengths of Acenteus has been their support in streamlining our internal processes and assisting with the onboarding of new clients. Their guidance on our software and technology stack, from onboarding support to task management, has significantly improved efficiency within our practice. We have been able to onboard new clients at short notice with the support of Acenteus, and their flexibility and responsiveness have been invaluable. The team has consistently been prompt in meeting deadlines, delivering work quickly, and providing personalised support whenever required. Joel has been instrumental in ensuring smooth communication and maintaining a proactive approach throughout our engagement. His commitment to client satisfaction and operational excellence has helped strengthen our working relationship. Chris has also provided exceptional support, always being approachable, solution-oriented, and focused on delivering high-quality outcomes. His ability to understand our requirements and respond quickly has made collaboration seamless. The leadership and vision demonstrated by both Joel and Chris have created a highly professional and reliable team. Their clear communication, attention to detail, and dedication to continuous improvement have made Acenteus a trusted extension of our practice. Overall, it has been a great partnership with Acenteus, and we would highly recommend them to any UK accountancy practice seeking a reliable, knowledgeable, and professional outsourcing partner.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acenteus Accounting (Acenteus CCA) to accomplish?

• Our goal was to ensure accurate financial reporting, maintain tax compliance, and streamline our accounting processes.
• We wanted to improve the efficiency and accuracy of our financial management while ensuring all statutory filings were completed on time.
• The primary goal was to outsource our accounting and tax functions to a reliable partner, ensuring compliance and allowing us to focus on growing our business.

SOLUTION

How did you find Acenteus Accounting (Acenteus CCA)?

Clutch Site

Why did you select Acenteus Accounting (Acenteus CCA) over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Acenteus Accounting (Acenteus CCA) were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Acenteus Accounting (Acenteus CCA) provided comprehensive accounting and financial support services. The scope of work included bookkeeping, preparation of management and year-end accounts, VAT returns, payroll processing, corporation tax compliance, and ongoing financial advisory services. Key deliverables included accurate financial records, timely submission of statutory returns, preparation of financial statements, tax filings, and regular financial guidance to ensure compliance and support business decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in accurate and timely financial reporting, on-time submission of all statutory filings, improved efficiency in accounting processes, and full compliance with tax regulations. Their support also enabled us to focus more on business operations while having confidence in our financial management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Acenteus Accounting (Acenteus CCA) demonstrated excellent project management throughout the engagement. They consistently delivered all work on time, including financial reports and statutory filings. Communication was clear and proactive, and they were highly responsive to our questions and changing requirements. Any issues or queries were addressed promptly, ensuring a smooth and efficient working relationship.

What was your primary form of communication with Acenteus Accounting (Acenteus CCA)?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their professionalism, responsiveness, and attention to detail. The team consistently provided accurate work, communicated clearly, and took a proactive approach to ensuring compliance and addressing our business needs. Their combination of technical expertise and personalized service made them stand out.

Are there any areas for improvement or something Acenteus Accounting (Acenteus CCA) could have done differently?

We were very satisfied with the services provided and did not identify any significant areas for improvement. The team was professional, responsive, and consistently delivered high-quality work throughout the engagement.

BACKGROUND

Please describe your company and position.

 I am the Director of a financial services company 

Describe what your company does in a single sentence.

Accountancy services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acenteus CCA to accomplish?

• Support our inhouse team

SOLUTION

How did you find Acenteus CCA?

• Online Search
• Other

Why did you select Acenteus CCA over others?

• Great culture fit
• Good value for cost

How many teammates from Acenteus CCA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Preapred accounts of various entities from soletraders, partnerships and companies from client records and client accounting packages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work completed to a high standard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Time for delivery is excellent, with good communication throughout.

What was your primary form of communication with Acenteus CCA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provide high-quality work at a cost-effective rate.

Are there any areas for improvement or something Acenteus CCA could have done differently?

Nothing of note