Aalpha Information Systems India Pvt. Ltd

BACKGROUND

Introduce your business and what you do there.

I am the managing director of an IT reseller and value-added distributor. We are an IT networking manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We are a startup that is about a year old and we are based in Singapore. We mainly needed an online presence for marketing our presence and awareness of our products and getting in touch with us.

SOLUTION

What was the scope of their involvement?

They asked me for content, and I gave them a PowerPoint of what I wanted and then they came up with the structure. They helped me design the site. It is a pretty basic site, but it has a nice flow, it is mobile-friendly, and they put it in WordPress so that it is easy for us to edit and things like that.

They have been good in terms of turnaround and making changes. I liked the concept of the initial design, so I think they bring some expertise in terms of that as well. The only element of workflow would be a contact form that would come to our email address.

What is the team composition?

I mainly worked with Pawan (Managing Director).

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

I did a Google search for web developers in India. I went with them because I liked their site. It was nice, clean, had nice fonts, good color usage, and good graphics.

How much have you invested in them?

We spent $500 USD.

What is the status of this engagement?

We worked with them from March – May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have had more of an indirect impact. At least 10% of our leads are somehow looking at our site.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

I think it is more of an informal structure but that makes it more responsive. More structure would be good in terms of making a framework and the approach in the initial design phase to guide the end-user thinking. Then again, I like the informality because there is no limit on the changes I could make. I like that agility and that was good.

We used email, as well as a few calls through WhatsApp.

What did you find most impressive about them?

I think they get it more than many of their peers in India that appear online. There are a lot of website vendors in India. I am based in Singapore and if I used a Singapore based business, it would easily be one and a half times the cost as an end customer. Aalpha Information Systems Pvt. Ltd stood out amongst their peers when it came to professionalism.

Are there any areas they could improve?

Not really. I got what I wanted on time and within budget. There were a few grammatical errors that I think they overlooked such as spelling mistakes. It didn’t bother me, but it might bother some people.

Although I think they did well with their peers, I think they could do more when it comes to benchmarking themselves in comparison to competitors outside of India. They could improve themselves in that regard.

Do you have any advice for potential customers?

Build out the vision in your mind in terms of what you want it to look like, the design, and have the content ready to go in terms of pictures, wording, and text. I think that will save time.

Sometimes they would come back with a question and it would be a week before I would get back to them because I was caught up on other things.

If you are a small business and trying to do many things at once, I think having your content and some of your thinking done it will cut the cycle time and the back and forth down a bit.

BACKGROUND

Please describe your company and your position there.

We are specialists in the development of products to help manage vehicles fleets efficiently. My company is innovation, it is energy and talent, a non-conformist team constantly seeking out new and better solutions for intelligent and efficient management of transport, autonomous vehicles and IoT.

I am the Lead Frontend Engineer and the UX responsible at a vehicle management company. I manage the Frontend team which is divided between Spain and Mexico and I also coordinate with external companies when we outsource the development of certain projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd?

We hired Aalpha Information Systems India Pvt. Ltd in order to implement the Frontend integration of a Multimedia Information System management tool

What were your goals for this project?

The MIS tool had to allow the monitoring and scheduling of weather information, advertisement, ETAs and multimedia in vehicle screens and screens distributed in different locations.

SOLUTION

How did you select this vendor?

We sent the project specification to different vendors and Aalpha gave us the most detailed and realistic estimation.

Describe the project and the services they provided in detail.

They made an estimation and split the deliveries into 4 different milestones. Each milestone we reviewed the status of the tool and provided feedback that was implemented by them.

What was the team composition?

We were in contact with their project manager for coordination purposes and they had a developer working on the implementation of the tool.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Even there is room for improvement in certain areas, overal, we were satisfied with the project delivery and so far we have received positive feedback on the tool.

How was project management arranged and how effective was it?

The communication was fluid and they responded fairly quickly to our requests and feedback.

What did you find most impressive about this company?

They were flexible to implement certain modifications and additions even if we didn't explicitly specify beforehand. On the other hand, we decided the technologies and framework that had to be used and they were successful setting everything up even if they were required to use a different OS than usual.

Are there any areas for improvement?

We only provided wireframes, we did not provide real scale mockups and they were required to implement the interface taking them as reference, in some cases the received implementation had to be retouched by us in order to meet our expectations. There is also room for improvement in the code quiality, certain areas of the received code can be optimised.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Seven Seas Global Trading, a global trading company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We needed someone to do our mobile app development.

SOLUTION

What was the scope of their involvement?

They developed our mobile app for iOS and Android. They gave us more ideas on how to improve our company. They gave us advice on what to do and how to approach it.

What is the team composition?

I was in touch with Pawan (CEO/Managing Director) and another person who was in control over the entire project.

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

We found them in an online search and decided to try them. I was happy with the reviews I had read.

How much have you invested with them?

We spent between $8,000–$9,000.

What is the status of this engagement?

We started working together in May 2018–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with their services. The app has helped us market to new customers so we can expand our business effectively. At the same time, we’ve been able to reduce our budget to a manageable level.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

They were in touch any time they needed to do a certain task. The management of the project went well. They delivered on time.

What did you find most impressive about them?

I love how they stayed in touch with us. They would consult us on how we wanted the final results. They really care about what the client wants.

Are there any areas they could improve?

No, I love their services.

Do you have any advice for potential customers?

Get in touch with them as soon as possible. It will turn out great.

BACKGROUND

Please describe your company and your position there.

Founder and CEO of an upcoming E-Learning platform in India

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd?

I got in touch with Aalpha for their expertise in IT consulting and platform development

What were your goals for this project?

The goal was to get a better picture of the ideas I had in mind. If at all it was feasible to bring those ideas to reality.

SOLUTION

How did you select this vendor?

I read their reviews on Clutch and gave them a call

Describe the project in detail.

I scheduled a series of calls with Pawan who made sure that he was available at all points of the day. The time-zone was no barrier as well (I work from London) and I was able to schedule meetings/calls at my convenience.

What was the team composition?

I was directly in touch with Pawan, who in turn had a team advising him on my requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Only after a few weeks of consultation, I now have a very realistic and clearer picture of what my product might look like. Pawan provided me with his valuable inputs to improve the functionality of the product.

How effective was the workflow between your team and theirs?

Very very easy to communicate and everything was transparent from day 1.

What did you find most impressive about this company?

I honestly was blown away by how they approached the requirements of my product. Right from which third party vendors we can reach out to, to actually introducing me to some of their contacts, the consultation was top notch and I couldn't have expected a better service. If you are looking to turn your dream into a reality, these are the guys you can definitely rely on.

Are there any areas for improvement?

Nothing at all.

BACKGROUND

Introduce your business and what you do there.

I’m a partner of Bava Exports. We manufacture and export gold items.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We wanted a web presence.

SOLUTION

What was the scope of their involvement?

Initially, Aalpha built our website and created our brand. They’re hosting the website for us. They transitioned us from Zoho to G Suite. Their team migrated all of our emails to Google. Now, we started working to build distribution software. Their team’s building a customer application.

What is the team composition?

I’m in contact with 2–3 people from Aalpha.

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

We found them on the internet and read their reviews on Clutch, which was one of the factors in selecting them. We gathered multiple quotations from other vendors but Aalpha's was the most reasonable.

How much have you invested with them?

We’ve spent between $3,500–$4,000 so far.

What is the status of this engagement?

We started working together in December 2019, and just started a new project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with their work. The project went smoothly, which is why we’re working on another project with them.

Our internet presence and website are quite new, so it’s difficult to measure the impact. Going forward, we plan to engage in a lot of digital marketing activities.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

Aalpha uses a tool to track the project’s status. We mostly communicate via email and phone calls. We manage the project through those communication channels. They do a good job.

What did you find most impressive about them?

Their team told us to use G-Suite because we had trouble with Zoho. The email migration was helpful. We’re able to get emails across our devices.

Are there any areas they could improve?

They could provide more design options. Their team asked us to choose between two designs. They can make any changes within the designs, but it would be beneficial to have more design choices.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and operator of TandooriBox.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd.?

They pretty much built my online store.

SOLUTION

What was the scope of their involvement?

They did web design and the logo. They also added a lot of extra features. They built the entire e-commerce site on WordPress.

What is the team composition?

I mostly dealt with Pawan (Managing Director).

How did you come to work with Aalpha Information Systems India Pvt. Ltd.?

I did some research online and found them. I called them and had a good chat about the project, so we went forward with it. They had really good experience and I read the reviews on the website.

How much have you invested with them?

We’re still working on it, but have spent less than $10,000 so far.

What is the status of this engagement?

We started working together in January 2020 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They put in a lot of time and effort and made changes when I requested. I was actually really happy with the service. The company hasn’t launched yet, so it’s hard to measure, but it has turned out well so far.

How did Aalpha Information Systems India Pvt. Ltd. perform from a project management standpoint?

They’ve done quite a good job. They’re very thorough, have a lot of experience, and are very responsive. They know how to deal with various situations easily. They’re patient and have been able to deliver whatever we need.

We communicate via phone calls, WhatsApp messages, and emails.

What did you find most impressive about them?

They have very strong communication skills. Despite being located overseas, I’m always able to reach them. Even when they’re not in the office, I can get in contact with them right away. Other companies can take several days to get back to their clients, but that’s not a problem with Pawan and his team.

Are there any areas they could improve?

No, I’ve been really satisfied with their work.

Do you have any advice for potential customers?

I rushed into my project because we had an opportunity during the COVID-19 pandemic because it was time-sensitive. As a result, I asked Aalpha Information Systems India Pvt. Ltd. to do the website a different way about three different times. Instead, you should do your research. Know what platform you want to make ahead of time.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director and a surgeon at a hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

I needed someone to develop a web-based application.

SOLUTION

What was the scope of their involvement?

Aalpha Information Systems India Pvt. Ltd developed a web-based application for our teleconsultations which include video consultations. They added functionality that allowed for both doctor and patient registration. We gave them input on what we needed, they understood our needs and formulated the basic elements.

What is the team composition?

We were in contact with the project manager and Pawan (Managing Director).

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

We found them through an online search.

What is the status of this engagement?

We worked together from February–April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Aalpha Information Systems India Pvt. Ltd completed the beta phase. The quality is very good, and the product has made a good impact on the business.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

Their project management and communication were really good. We communicated via email, telephone, and WhatsApp.

What did you find most impressive about them?

We were comfortable working with them, and we had a good rapport with them. Their quality of work is good.

Are there any areas they could improve?

No, I have no suggestions. They did well.

Do you have any advice for potential customers?

They delivered according to the client’s needs.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Lincemarket. We’re a marketplace that connects any business that needs to buy food and beverages with distributors of food and beverages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

They provided custom software development services to create our website. We divided the project into five phases. The first phase went well, so we continued the partnership through the next phases. Their team built the whole online marketplace using PHP. They built the database with MySQL.

What is the team composition?

I worked with Pawan (Managing Director) and Vardhaman (Project Manager).

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

I found them online and then met with the owner. Before I hired them, we had long conversations. The owner showed that he was serious and had skills in different technologies.

How much have you invested in them?

We spent between $30,000–$40,000 on the project.

What is the status of this engagement?

We started working together in May 2012 and finished the project in 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We created a new business with the system that Aalpha created.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

We used Excel throughout the project. It’s always a challenge to develop software. On a scale of zero to five, I would give them a four for their project management. It was good, but there were areas for improvement.

What did you find most impressive about them?

We found the speed of their coding and knowledge of technology impressive. We never had a problem when it came to their knowledge or their abilities to code. Their know-how of technology was useful.

Are there any areas they could improve?

The only issue we had was the chronogram. That’s the only area where they could improve.

Do you have any advice for potential customers?

Keep in touch with Pawan. He's nice, friendly, and helpful. The better you describe your product's functionalities in the beginning, the better the results will be. Spend more time at the beginning of the project to make the development easier.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of IT services for a container shipping company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We wanted to develop a mobile app to upgrade our reach to customers.

SOLUTION

What was the scope of their involvement?

They developed our mobile app using our existing core business application. We wanted to give some of the data to the customer in real-time. The technology is completely handled by the Aalpha Information Systems India Pvt. Ltd., while the interface and the data are provided by us. They developed the app for iOS and Android.

What is the team composition?

There are at least three people. There’s a team lead.

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

They had done another project of ours in another department. I came to know them through that. We shortlisted a few companies and we chose them because they knew our business.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We started working together in January–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We can reach many customers and push out our data. Customers can search for information on our products and our container information. Otherwise, they have to go to the website and look at PDFs.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

There were a few hiccups initially when I was trying to understand them and their work culture. They were almost on target with the schedule. There were a few extra weeks, but it wasn’t major. I’d give them a 7 out of 10 for project management.

What did you find most impressive about them?

They’re willing to accommodate requests. Sometimes the requirements aren’t complete from our end. They’re willing to accommodate with minimal cost and sometimes no cost.

Are there any areas they could improve?

They could have a more committed schedule.

Do you have any advice for potential customers?

Give them clear requirements. Pricing wise, they are pretty flexible. For the scope of work and scheduling, be precise upfront.

BACKGROUND

Introduce your business and what you do there.

I’m the underwriter at Luxestreet, a company that finances and provides capital for small businesses in the luxury jewelry industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We needed new content and an update for our website. We had a website before but we wanted a new look and better graphics.

SOLUTION

What was the scope of their involvement?

Aalpha provided us with better graphics and improved everything. The team created more bios for us and structured the wording on our website. Additionally, they created selection bars and enhanced the overall appearance of the website.

What is the team composition?

I had one main point of contact.

How much have you invested with them?

We spent about $5,000.

What is the status of this engagement?

Our engagement lasted from March–April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did an excellent job, and everything looks really good. We’ve received some feedback about how phenomenal the website looks.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

Their project management was great. Our point of contact was very professional. Whenever we asked questions, he would respond quickly. Additionally, he did everything that we asked for and did it well.

What did you find most impressive about them?

From the beginning, we were guaranteed a good job. We knew that we weren’t going to get a low-quality website. 

Are there any areas they could improve?

No, I have no suggestions. Everybody on my team didn’t have any complaints.

Do you have any advice for potential customers?

Have what you want in mind and be clear with your instructions. Have a good vision and don’t just start the project without an idea of what you want to achieve.