Aalpha Information Systems India Pvt. Ltd

BACKGROUND

Please describe your company and your position there.

I am the head of operations department at Woovly, India’s social marketplace for buying things they love.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We needed a new website and were seeking to upgrade our backend architecture. Over time, we had started working with a lot of different vendors, and shipping service providers. Moreover, we adopted several new CRMs, and ERPs to manage our customers and workforce.

Our old back-end couldn’t handle the operations well - which was hampering our customer experience. Sometimes, customers received inaccurate notifications about their orders, and occasionally, they never received any updates altogether.

Thus, our primary objective was to build the back-end from scratch, integrate all the third-party services and software to a single interface from where it can be managed seamlessly. Apart from this, we also wanted to simplify the UX and elevate the front-end.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got in touch with one of their representatives over LinkedIn. From there, we scheduled a short call to understand whether they will be able to help us or not. We briefed them about our requirements and they were confident that they have enough expertise and resources to execute and complete the project in a given timeframe. We signed an NDA and got started.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first started with the back-end: upgraded the architecture, integrated all the third-party services, and added a lot of features that orchestrated the back-end processes. Once the back-end was up and running, they started working on the UI and front-end.

Their team worked on the design, added animations, and compressed the resources to make the site load faster and deliver a better user experience. Finally, when it was all done, they tested everything together to ensure there were no inconsistencies whatsoever.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of developers, and their head of delivery.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website’s performance has gotten better, and our engagement numbers have soared. If we talk about the numbers, we have seen our web traffic increased by a staggering 25% in the last 60 days. Their team is detail-oriented and added a lot of valuable inputs along the way. We really admire their dedication and commitment to doing things the right way.

Describe their project management style, including communication tools and timeliness.

It was simple, we used very common tools like Google Meet, emails, and skype for communication. The project was managed by Trello for the most part. We also used a couple of other tools like Zoho and Hubspot for setting up goals and KPIs.

What did you find most impressive or unique about this company?

They are relentless and experienced. They know what they are doing. Their valuable inputs and ideas made this project a huge success. Really admire their efforts. They were agile and committed as well as more determined and organized.

Their team had the right level of being assertive, which we needed in order to make sure that things got done.

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

I work as a team lead for one of the most read blogs across Brazil.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to build a dynamic website that can deliver a personalized user experience by taking in account various details that it can obtain from a user's browser and previous activities. This needed a lot of work, making the content dynamic, integrating many 3rd party tools, etc. Our internal team couldn't handle it all by themselves. And thus, we hired Aalpha Information Systems.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an experienced agency who can build custom features specific to our website. We filtered out 3 agencies that had relevant experience. Had calls with all of them and hired Aalpha Information Systems as they had more resources than the rest 2 and were confident that they would be able to develop the website we wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They dismantled the old website and started from scratch. First, they developed custom features that were needed and added it to the site. Once it was up, they integrated all the third-party add-ons we needed. Lastly, they enhanced the site's performance by minimizing the loading time and increasing the platform stability.

How many people from the vendor's team worked with you, and what were their positions?

We worked with many people from their team. One was project manager, of course. Apart from him, we had a chance to work with their technical lead, and a senior developer assigned to us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site's engagement increased by 35% upon deploying the new site. The newly integrated third-party apps work seamlessly with the site. The back-end operations have been streamlined as well. Our website is in much better shape than it was before we started working with them.

Describe their project management style, including communication tools and timeliness.

They were very flexible. We collaborated via our in-house project management tools. The communication was managed via emails and direct voice calls. They provided us the phone number of the project manager.

What did you find most impressive or unique about this company?

They are smart and passionate. They proactively engaged in meetings and provided insightful recommendations. Their communication is good. The best part about them is their flexibility and openness to adapt to us. Our timezones don't match - but they changed their schedule for us.

Are there any areas for improvement or something they could have done differently?

Just keep delivering great support.

BACKGROUND

Please describe your company and your position there.

I work with Brainly as a Project Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

Our website needed a facelift. Starting from the platform to its design, there were several concerns with our old website:

• It wasn't user-friendly
• There were many bugs and issues
• The navigation was intricate

Apart from the above-mentioned ones, there were many more problems that had to be fixed for which we hired Aalpha Information Systems

SOLUTION

How did you select this vendor and what were the deciding factors?

Selecting a reliable vendor wasn't easy - especially when you have so many options - all claiming they are better than the rest. Our team accessed all the agencies based on their total work experience. We also scheduled calls with their previous clients to know how they operated. We got a lot of positive references for Aalpha Information Systems and thus started working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It started with a comprehensive website audit. They created a report of all the bugs and usability issues that were hampering our site's UX. They re-developed our site's UI and upgraded the platform it was based on. Their team also integrated several third-party add-ons that improved our site's overall performance.

How many people from the vendor's team worked with you, and what were their positions?

Their project manager, a team of developers, and a UI/UX lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website is stunning! Once the changes were deployed, we collected our user's feedback - and they like the new site and its features. If we talk about the numbers, the site now loads in less than 3.5 seconds. Our subscribers have increased by 12%. Our users love the new UI features and navigation.

Describe their project management style, including communication tools and timeliness.

Project management was great! Even before starting the project, they had created a roadmap and defined KPIs which helped us track the progress and predict by when it will be completed. Their team adhered to deadlines very strictly and delivered things on time.

What did you find most impressive or unique about this company?

• Experienced professionals
• Timely delivery
• Industry expertise
• Friendly & easy to work with
• Responsive & accessible (even during weekends)
• Quality work
• No fake commitments

Are there any areas for improvement or something they could have done differently?

Nothing major.

BACKGROUND

Please describe your company and your position there.

I work as a business development executive at a OEM manufacturer based in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

Improving website’s design and integrating 3rd party add-ons. Our old website was hard to navigate and our users weren’t able to find the products they were looking for. The website was neither responsive, nor user friendly. As employees, we couldn’t keep track of our customer’s orders - let alone manage them.

We needed to integrate our CRM system with our website so we can automate a few mundane tasks that otherwise took up most of our time. We also were seeking to integrate a custom module that would allow our customers to track their orders without leaving our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about them in a popular tech show and later explored their offerings. They definitely had a pretty solid online presence and an impressive portfolio - that led us to select them over others.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They resized all our web elements to make our site responsive. Our team coordinated with them for developing a new design which was implemented by their team. They also built some custom modules that allowed seamless integration of our CRM system and other services to our website.

How many people from the vendor's team worked with you, and what were their positions?

Technical lead, a team of developers, and design experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our conversions went up by 23% once the new design was made live. The third party integrations made us more efficient than before by taking care of most of the repetitive tasks. Nevertheless, our users have started spending more time on our site lately.

Describe their project management style, including communication tools and timeliness.

They sent us weekly reports and project updates. We also had contact details of a few of their teammates in case we needed anything urgently. Their team was very responsive and kept us posted about the project’s progress all the time.

What did you find most impressive or unique about this company?

Their technical expertise is unparalleled. We knew there were a lot of challenges as our technical infrastructure was very old. But one by one, they overcame all the challenges and helped us achieve all our goals.

Are there any areas for improvement or something they could have done differently?

All good, no complaints, thanks!

BACKGROUND

Please describe your company and your position there.

I am associated with Hamstech - a leading design college offering exemplary creative education for over 28 years now.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd?

Hired them for adding new features to our website.

What were your goals for this project?

The website was very slow and buggy. Moreover, it was lacking a lot of the features that were important to our users. Thus, we wanted to boost its performance and add features related to online training courses. The idea was to convert this website into a portal where our students can train themselves for our design exams and participate in competitions.

SOLUTION

How did you select Aalpha Information Systems India Pvt. Ltd?

They were recommended by our consultant. We then accessed them to ensure whether they were the right fit or not. As an agency, we work on trust and expect our partners to be open and transparent. While talking with Aalpha Information Systems and their team, we felt they were the right partners to work with so we started our partnership.

Describe the project in detail.

They audited our entire website to explore areas of improvement. Then they shared with us their recommendations. Once we approved them, their team started working on the site’s performance. They compressed images, enabled browser cache, gzip compression, and added many more add-ons that resulted in better performance. Once the website was optimized, they then integrated all the features we requested. They then tested the features and deployed them into the live environment.

What was the team composition?

Throughout the entire project we worked with several people from their team. However, for the most part, we were in touch with their project manager, Aakash, their business development manager, Surjeet and sometimes, a senior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website now performs well. The features they integrated to the site have been well received by our users. Post deployment, we saw our student base increased by 15% which is truly impressive!

How effective was the workflow between your team and theirs?

They were accessible whenever we needed their help. Not only they provided us with all the up to date information but also adhered to deadlines strictly.

What did you find most impressive about this company?

They are genuinely interested in our business and would always recommend things that are in favor of our business. They listened to our feedback and worked on it to ensure we were fully satisfied.

Are there any areas for improvement?

We’re completely satisfied with their services.

BACKGROUND

Please describe your company and your position there.

I work as a project manager at Australia’s leading virtual assistant provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems to design an e-commerce website for us. The website was supposed to handle at least 50-100 transactions every day. Thus, our main priority was data security and good performance. Additionally, the payment gateway had to be reliable enough to capture the payments. We also wanted to integrate additional eCommerce features like fast checkout, abandoned cart emails, etc.

SOLUTION

How did you select Aalpha Information Systems India Pvt. Ltd and what were the deciding factors?

While we were researching companies for our project, we found out that there are a lot of them who provide these services. And to select the best from them was a challenging task. However, we analyzed every company's portfolio and services and finally decided to go with Aalpha Information Systems. There were three reasons that made Aalpha Information Systems stand out: - Their experience with eCommerce - Their portfolio and clientele - Previous client testimonials

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Their team set up the back-end of the website.
2. Once that was ready, they started working on the front-end
3. Developed all the features we requested
4. Integrated them all into our website.

How many people from the vendor's team worked with you, and what were their positions?

Throughout the project, we worked with website designers, front end & backend developers, and the project manager. We were constantly in touch with them in case of any queries.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is good to go. We recently conducted a short survey about our site's user experience. The feedback that we have received from our users is positive.

Describe their project management style, including communication tools and timelines.

The workflow between us was well managed and organised. We never saw any hindrances while working on this project with them.

What did you find most impressive or unique about this company?

On our website, we needed many intricate features that were seamlessly developed by their team. We're impressed by their expertise and professionalism. They took care of each and every minute details that we shared with them - be it express checkout or social login.

Are there any areas for improvement?

Overall, a really good partner to work with!

BACKGROUND

Please describe your company and your position there.

I am the CEO of a content marketing agency. We offer content marketing services to small to medium sized businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to develop a business website for our company. The website should be responsive, and visually engaging. We had plans for accepting payments directly through our website - and thus it must be highly secure and reliable. Our key focus areas were design, performance and speed. No matter what, we didn’t want to compromise on those aspects.

SOLUTION

How did you select Aalpha Information Systems India Pvt. Ltd and what were the deciding factors?

We found them on LinkedIn, initiated a chat, and got to know each other. They had good experience with web development and hence we outsourced our project to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created the entire website for us. This included everything from initial designs to final testing and deployment. They also helped us integrate payment gateway, SSL certificate, chat bot, and many other essential features on our website.

How many people from the vendor's team worked with you, and what were their positions?

I was working with a senior developer and a designer from their team. They both were very friendly and provided their valuable inputs as the project progressed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has helped us gain exposure online and brought many good leads. Their design was minimal but elegant. The site loads faster and is well-built. Even the back-end is easy to work with.

Describe their project management style, including communication tools and timelines.

It was very smooth. We used Jira for project updates. The tool was good but it took some time for us to get accustomed with it. Apart from that, we mainly interacted through emails and occasionally calls/google meetings.

What did you find most impressive or unique about this company?

They were quick to respond to our queries and provided valuable feedback along the way. At times, they went beyond their responsibilities to help us - that’s impressive.

Are there any areas for improvement or something they could have done differently?

Yes, if I were to suggest something to them, I would say they can use some simple tools for project management when it comes to small projects like ours. We certainly had a hard time coping up with their tools initially.

BACKGROUND

Please describe your company and your position there.

I head the technical department at a Leading gas manufacturing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems to redesign our website. We were seeking to make the site live as soon as possible. With a surge in gas cylinders - we wanted our site to work as a medium through our clients can place orders and request quotes for gas cylinders.

SOLUTION

How did you select Aalpha Information Systems India Pvt. Ltd and what were the deciding factors?

We were looking for an agency who had a huge team of web developers and can create our website in just a couple of weeks at most. We discovered Aalpha Information systems online and selected them as they had a huge team of developers who can create websites in just a few weeks.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We shared with them the credentials of our old website and they started working on it. Initially, they shared a few website designs - and we quickly finalized one that best resonated with our business. Next? They implemented that design in just a week. As of now, 90% of the website is already completed and they are working on minor changes and bug fixes here and there.

How many people from the vendor's team worked with you, and what were their positions?

We only worked with their Project manager - and he took care of everything for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Getting a fully functional website in just 3 weeks is impressive! It shows their professionalism and industry expertise. The website is really good and works seamlessly. We're really happy with their agility and speed.

Describe their project management style, including communication tools and timelines.

We communicated almost daily. They shared the progress at the end of the day and we had short calls in which we discussed what we were going to do ahead.

What did you find most impressive or unique about this company?

Their team's dedication and ability to deliver results quickly truly makes them an ideal partner to work with. If they hadn't created this website for us, we would have lost a fair share of our business.

Are there any areas for improvement or something they could have done differently?

Almost everything was up to the mark - and we enjoyed working with them. We can't wait to see the rest 10% completed.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a property listing company based in Nigeria. We list properties that are available in the Nigerian market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd.?

I needed their support in developing our company’s website.

SOLUTION

What was the scope of their involvement?

Aalpha Information created the website for using Google hosting. Currently, they provide maintenance. We’re looking to work with them on a mobile application for the website in the future.

What is the team composition?

I worked with three people including an accountant, a software assistant, and a marketer.

How did you come to work with Aalpha Information Systems India Pvt. Ltd.?

I did research on Google and found quite a few developers. Aalpha Information became my pick based on their past jobs. They seemed to be a good brand.

How much have you invested in them?

I spent $3,500 USD.

What is the status of this engagement?

The project kicked off around October 2020 and ended in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website isn’t full up right now as we’re changing the hosting, but I was very impressed with Aalpha Information’s work. We definitely met our goals. I look forward to doing more jobs with them.

How did Aalpha Information Systems India Pvt. Ltd. perform from a project management standpoint?

They did well at meeting deadlines without any hassle.

What did you find most impressive about them?

Their responsiveness stood out. Aalpha Information always responded and attended to every request in a timely fashion. Their quality was strong as well.

Are there any areas they could improve?

This is a tough one to answer. Their team could have been a bit more patient when it comes to analyzing customer requests.

Do you have any advice for potential customers?

Go ahead and work with them. You can be sure the job will be of good quality and that they will provide timely responses and delivery.

BACKGROUND

Please describe your company and your position there.

I work as a project manager at Makebot - a leading STEAM Education company offering new age experiential learning using STEAM and coding for children at age group 4 years onwards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

For developing a eCommerce portal for our students. We wanted to build a thriving community of kids who can come together on one platform and learn coding.

SOLUTION

How did you select Aalpha Information Systems India Pvt. Ltd and what were the deciding factors?

We consulted several agencies and eCommerce experts to understand the industry better. From all the agencies we contacted, we were impressed by Aalpha information system’s clentele and portfolio - so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They took care of everything from developing the store to integrating payment gateways and ensuring they work right. They worked with our internal team closely to ensure there were no communication gaps whatsoever.

How many people from the vendor's team worked with you, and what were their positions?

eCommerce expert, a project manager, and a team of developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website looks and feels great! It’s responsive, easy to navigate and highly secure. Since we have launched the website, we saw our conversions have increased by 12-15% - that’s huge considering the traffic we receive.

Describe their project management style, including communication tools and timelines.

It was great - they made sure there were no communication gaps between our team and theirs.

What did you find most impressive or unique about this company?

They were always on roll! Their team is dynamic, passionate, and results-driven. We’re impressed by their working pattern and overall project management.

Are there any areas for improvement?

No. They are good partners.