Fractal Web

BACKGROUND

Please describe your company and position.

I am the Director of TCG Consulting

Describe what your company does in a single sentence.

TCG Consulting LLC is a consulting firm that helps businesses grow, resolve complex operational issues, and confidently navigate the areas of accounting, taxation, and management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fractal Web to accomplish?

• Build a subscription platform for tax and accounting consultations in Ukraine, with individual and corporate subscriptions.
• Extend it with a mobile app, an AI assistant that answers from the consultation base, digests and automated publishing to social networks.

SOLUTION

How did you find Fractal Web?

Referral

Why did you select Fractal Web over others?

Good value for cost

How many teammates from Fractal Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was quite complex: we needed to compile a large database of tax advisory materials and implement a user-friendly search function so that accountants could quickly find the information they needed, rather than spending half the day sifting through documents. We needed to build a catalog with categories and tags, create both short and full versions of the advisory content, and implement features like subscriptions, user accounts, and various other details. 

Throughout the process, the team didn't just execute tasks—they also proposed their own solutions. We made some adjustments along the way, and that really improved the final result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The web platform is live with individual and corporate subscriptions. The Android app was released on Google Play in August 2026. Digests, the AI assistant and publishing to social networks followed between July and October 2026. Work continues on a monthly product development subscription.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was really smooth. We had a clear plan from the start, and the team kept us updated on progress without us having to chase them. Communication was mostly through Telegram and quick calls, which worked well for us. 

Everything was delivered on time, and when we added a few extra features along the way (like the AI assistant), they adjusted the timeline honestly and still hit the dates they promised. They were very responsive to our needs. 

Our project is quite niche (a subscription database of tax consultations), so there was a lot to explain about how accountants actually search for information. They listened, asked the right questions, and sometimes suggested better solutions than we had in mind. Any changes or fixes were handled quickly, usually within a day. Overall, a great experience, and we’re happy to keep working with them.

What was your primary form of communication with Fractal Web?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how quickly the developer, Illia, handled our feedback. We’d send a list of changes and they’d often be done the same day, without any back-and-forth or excuses. But what really stood out was that he didn’t just follow instructions. He kept coming up with his own ideas and small improvements we hadn’t even asked for, and every one of them made the project better. It felt like working with someone who genuinely cared about the product, not just closing tasks.

Are there any areas for improvement or something Fractal Web could have done differently?

None at all. We liked everything

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of a non-profit sports association focused on trout area fishing. We organize tournaments and leagues, develop fair competition systems, and use real-time scoring platforms. We connect anglers and support the growth of the sport internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fractal Web to accomplish for your sports association?

We needed help with the development of an automated management system for a sport fishing league.

SOLUTION

Can you describe the scope of their involvement in this project?

Fractal Web has developed a web platform and application for the automated management of a sport fishing league. The system organizes competitions using online technologies and delivers advanced performance statistics for athletes. The result is a fully automated, one-of-a-kind platform — www.troutareacz.cz.

Fractal Web has developed a comprehensive set of modules for the platform, covering all key aspects of league and tournament management. These include user registration and account management, automated tournament scheduling, real-time scoring and result confirmation between competitors, and dynamic ranking calculation.The system also provides advanced statistics for athletes, match history tracking, and a mobile-friendly interface for use directly during competitions. In addition, administrative tools were implemented for event control, data validation, and publishing of official results.

What is the team composition?

We work with 2–5 teammates from Fractal Web.

How did you come to work with Fractal Web?

We found them through an online search. We chose them because they offered good value for the cost.

How much have you invested with them?

So far, we’ve spent $10,000 to $49,999.

What is the status of this engagement?

We started working together in March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fractal Web's work has delivered measurable improvements in efficiency and scalability. Tournament operations have become faster and more reliable, with real-time scoring and automated rankings reducing manual workload and errors.The platform supports events with 30–50 participants without increasing administrative complexity and has become a core infrastructure tool for the continued growth of the league. Organizational costs have been reduced by up to 90% due to automation and elimination of manual processes.Workload during tournaments has decreased by approximately 50%, as key operations such as scoring, validation, and ranking are handled automatically in real time. Error rates in scoring have dropped to near zero thanks to built-in validation and mutual confirmation of results between participants, which has significantly reduced the number of controversial situations.Participant satisfaction has increased noticeably after the platform was introduced. Real-time scoring has eliminated delays in result processing during tournaments, significantly improving the experience on the venue. At the same time, the reduced workload on organizers has allowed them to operate in a calmer and more controlled environment, focusing less on manual tasks and more on the event itself.

How did Fractal Web perform from a project management standpoint?

Project management at Fractal Web is efficient, structured, and delivers on schedule. Communication is clear, and all key objectives have been achieved. We use virtual meetings, emails, and messaging apps to communicate.

What did you find most impressive about them?

What we've found most impressive about Fractal Web is their systematic approach, ability to tackle complex and non-trivial challenges, and their focus on simplifying sophisticated processes. They've transformed complex operational workflows into clear, efficient, and user-friendly solutions, which have proven highly effective in real tournament environments.

Are there any areas they could improve?

Overall, the collaboration has been highly satisfactory. One potential area for further improvement could be increasing flexibility beyond standard plans and strengthening an even more personalized approach to project support. At the same time, Fractal Web already shows a strong ability to adapt to specific needs, and we see ongoing progress in this direction.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Star Van Lines, a moving company offering local and long-distance relocation services. We focus on professionalism, reliability, and personalized customer care to ensure a smooth and stress-free moving experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractal Web?

We needed to build a new website.

SOLUTION

What was the scope of their involvement?

Fractal Web has designed and developed our website.

What is the team composition?

We’ve worked with 6–10 teammates from Fractal Web.

How did you come to work with Fractal Web?

Someone referred Fractal Web to me.

What is the status of this engagement?

We started working with Fractal Web in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen positive results, but we haven’t seen them as fast as we’d like. However, that depends more on the SEO team than on Fractal Web.

How did Fractal Web perform from a project management standpoint?

Fractal Web has delivered on time, but sometimes, there have been delays. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Fractal Web tries to progress all the time. Although it doesn’t happen all the time, they work on it.

Are there any areas they could improve?

They could give less advice. Our website needs traffic, not creative design or something unusual. Fractal Web has high standards, so they want to do everything on a high level, but sometimes, it’s not needed.