23rd

BACKGROUND

Please describe your company and your position there.

GranVision Spain is a part of the Rawlplug Group, being a globally present manufacturer of fixing solutions and tools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sell Staged, and what were your goals?

Our company required an internal custom CRM system for sales team to be able to log their meeting notes keep track of our clients. Another challenges that our team was dealing with was related to stock managment and bulk order processing.

SOLUTION

How did you select this vendor and what were the deciding factors?

After posting a project on Upwork and Toptal and meeting with top agencies shortlisted, we found that Sell Staged is more qualified compare to other software developer companies and they showed a very inadept technical skills in website development with responsive framework.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was an internal web-based system that was very user friendly with React and Node.js frame work with very tight timeframe because of our internal auditing. One of the core feature of our internal system was the auding and analyzing data which helps us to find new business opportunity in the market to increase the revenue. Sell staged completed the project on time manage to exceed expectation

How many people from the vendor's team worked with you, and what were their positions?

We worked with a product manager from Sell Staged team. The meeting we had with the product manager to provide feedback and add extra enhancement was weekly which helped a lot to make the project complete successfully. During our weekly meeting we had access to their lead designer and lead developer to discuss any challenges and new requirments.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The internal software that we have completed with Sell Staged team has already been requested to be used in other regions of Rawlplug. Based on the business needs and growth we are still working with Sell Staged to advance the reporting and update the website.

Describe their project management style, including communication tools and timeliness.

The communication between our team and Sell Staged was the main reason this project ran smoothly and successfully.

What did you find most impressive or unique about this company?

I have to say attention to details, especially on the data analytics side because majority of the ideas came from Sell Staged team which has been very useful.

Are there any areas for improvement or something they could have done differently?

Great work from the team and I think the way that Sell Staged can improve is by keeping the same process they have now with the quality they provide service.

BACKGROUND

Introduce your business and what you do there.

I’m a business development lead at a technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sell Staged?

We needed help with custom system development.

SOLUTION

What was the scope of their involvement?

Sell Staged worked remotely doing the frontend design and development of our standard compliance monitoring system. We provided them with a detailed PowerPoint presentation and some Excel spreadsheets on the fields that we required for our business.

We’re now looking to work with them in the backend design.

What is the team composition?

One front-end designer is working with us.

How did you come to work with Sell Staged?

A colleague recommended and commissioned them.

How much have you invested with them?

We’ve spent less than $10,000 with them so far.

What is the status of this engagement?

We started working together in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did everything we asked them to do.

How did Sell Staged perform from a project management standpoint?

Project management is good. We use Microsoft Teams and telephone.

What did you find most impressive about them?

Their designers are approachable and make themselves available all the time.

Are there any areas they could improve?

I don’t think there’s anything that Sell Stage can improve on — they’re a good team.

Do you have any advice for potential customers?

Take the same approach as we did.

BACKGROUND

Introduce your business and what you do there.

Our company is developing an app in the digital gift cards space. It includes a web app and a hybrid mobile app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sell Staged?

The co-founders come from a non-design and non-tech background and the biggest issue was how to get a sketch or design of our platform. We approached Sell Staged to build the first UI/UX design draft of our app. 

SOLUTION

What was the scope of their involvement?

The main goal of the project was to design the UX of our app and implement a very basic UI for the entire platform. They designed nearly 36 screens.   

What is the team composition?

I only worked with Farhad (Product Manager). However, there were many people working with him. 

How did you come to work with Sell Staged?

We posted a request on Upwork, so Sell Staged was one of the companies that applied for the job. We picked them based on their past experience with UI/UX design projects. Since we weren’t looking for a full-fledged UI/UX design and given that we were also a startup, Sell Staged offered a reasonable price to us.

They were also new, and the value and benefit that we could gain from each other were great. Sell Staged also had an incredible portfolio out of all the applicants, and they just fit our criteria.

We also felt that Farhad had sufficient knowledge in the field, both as a UI/UX designer and someone who had experience in frontend design and development. As a result, we thought he would be a very good candidate to understand our picture and put it in a format that we could go to speak to developers well.

How much have you invested with them?

We spent $500.

What is the status of this engagement?

We worked together from February 2021–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They helped us get the first draft of our UI/UX design. If I was benchmarking against our expectations, I’d say they perfectly met them. They were able to translate our ideas into the screens. We were quite satisfied with their services and we couldn’t expect them to do anything more than that.

How did Sell Staged perform from a project management standpoint?

Our communication was perfect, and they met all our deadlines. They went above and beyond their duties, especially during moments when we added some things on the scope after looking at certain screens. We had no complaints about their service. When we communicated with them through text and email, they were quite responsive. 

What did you find most impressive about them?

It was impressive that they were able to understand us even if we came from a non-tech and non-design background. We were also impressed that they looked at our competition. 

Are there any areas they could improve?

In the middle of the designing process, we discovered certain elements and gave our feedback to Farhad. Everything was a learning process for us. I’d say the frustration would’ve been more on their side since they needed to decode what we had in our minds.

Additionally, their style of design didn’t strike a chord with me, but that was not part of the project’s expectations. When it came to evaluating designs, it could be very subjective and could differ from person to person. However, I’d like to emphasize that it wasn’t a deal-breaker, and we were quite happy with the project’s outcome. 

Do you have any advice for potential customers?

If they’re someone like me who wants to get a sketch done for an initial startup application, I’d definitely recommend Sell Staged.

BACKGROUND

Please describe your company and your position there.

We are a software company that focuses on bringing people all over the world closer together through the use of technology and unique selling points. I’m the managing director and founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sell Staged?

I hired Sell Staged to support our team on the UX/UI, admin panel, and landing page for our app.

What were your goals for this project?

We were trying to come up with a unique concept to connect users all over the world by focusing on their location. The people that cross paths with each other.

SOLUTION

How did you select Sell Staged?

We reviewed tons of freelancers and agencies via Upwork and Clutch and after having a meeting with them eventually picked Sell Staged.

Describe the project in detail.

Our app is a location-based social search mobile app that allows users to like or dislike other users, chat and meet. Our requirements were to be compatible with iOS and Android. Also, an admin panel to control the app and users. 

What was the team composition?

We worked directly with the designers and the project manager. I had direct contact with the designers and the project manager. They all collaborate well and the procedure went smooth and quick. They started providing wireframes, UX, and UI in all phases.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is a prototype that will go on to raise investment. We are confident about its success and happy about Sell Staged's work.

How effective was the workflow between your team and theirs?

Very effective. Communication was key and they were on top of it.

What did you find most impressive about this company?

Collaboration, communication, and attention to detail.

Are there any areas for improvement?

We were happy with Sell Staged all around.

BACKGROUND

Please describe your company and position.

I am the Technical Manager of a healthcare company

Describe what your company does in a single sentence.

We provide quality healthcare services, striving to make our patients healthier and happier every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 23rd to accomplish?

We asked 23rd to revamp our website, making it more user-friendly and encouraging patients to make online appointments.

SOLUTION

How did you find 23rd?

Business connection

Why did you select 23rd over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from 23rd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

23rd worked on a full website revamp. They enhanced the site's look and feel, made it easy for patients to navigate, and introduced effective digital marketing strategies. This way, we could reach more patients and make online appointments easier than ever.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the redesign, we saw our patients spend more time on the site and the bounce rate go down. More importantly, we saw a real increase in online appointment bookings, which told us the project was a success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The folks at 23rd really know how to manage a project. They always met our deadlines and were open to our ideas. Whenever we had a question or concern, they were there to help.

What was your primary form of communication with 23rd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were wowed by 23rd's knack for bringing our vision to life. They really understood our patients' needs and turned our website into something truly special that stands out in the healthcare field.

Are there any areas for improvement or something 23rd could have done differently?

Although we loved the work 23rd did, we would have appreciated more regular updates and more in-depth discussions on their digital marketing strategies during the process.

BACKGROUND

Please describe your company and position.

I am the CEO of DoctorHub

Describe what your company does in a single sentence.

Our company is a healthcare technology startup revolutionizing patient care by providing advanced digital tools and personalized solutions for healthcare providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 23rd to accomplish?

• To design a user friendly website
• The website to have great user experience according to our target market

SOLUTION

How did you find 23rd?

• Referral
• Clutch Site

Why did you select 23rd over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from 23rd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for 23rd included a comprehensive revamp of our UI/UX design, focusing on enhancing user experience and engagement. Key deliverables included a visually stunning website with intuitive navigation, optimized for seamless user interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant boost in website performance indicators. Key measurable outcomes included an increase in organic website traffic, improved click-through rates, and a notable rise in customer inquiries and conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, 23rd exhibited excellent project management skills. They demonstrated a strong commitment to timely delivery, consistently meeting project milestones and deadlines. Their responsiveness to our needs was remarkable, as they promptly addressed any issues or requests, ensuring that our requirements were met effectively. Their proactive communication and dedication to customer satisfaction greatly enhanced our overall experience.

What was your primary form of communication with 23rd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about 23rd was their ability to combine creativity and technical expertise seamlessly.

Are there any areas for improvement or something 23rd could have done differently?

If there is one area that could have been improved, it would be incorporating more client feedback during the design iterations. While they delivered an exceptional final product, a more iterative approach with increased client involvement could have enhanced the customization and alignment with our specific preferences. 

We enlisted 23rd to revamp our UI/UX design, and they exceeded our expectations in every way. Their attention to detail and understanding of user behavior resulted in an intuitive website that engages visitors effortlessly. The visuals are stunning, and the navigation is seamless. Working with 23rd was a game-changer for our online

BACKGROUND

Please describe your company and your position there.

I am the founder and director of Planaway Trips Limited.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sell Staged?

We hired Sell staged to complete the UI/UX design for our travel website. They completed desktop and responsive design as well as completing a UI kit to assist our developers.

SOLUTION

How did you select this vendor?

We looked online over various sites and shortlisted the best prospects we could find. We had a call with Farhad to explain what it is we are trying to build and received a quote and project overview.

Describe the project in detail and walk through the stages of the project.

We had constructed a very very basic wireframe and accompanying word document that described the features we required and comparable websites for each section. From there we had a second call with Farhad who reviewed our requirements in detail and came back with an initial home page.

Sell staged pretty much hit the nail on the head from the get go and you could tell they had paid attention to what we had asked for. From there they completed the main flow, other features and then converted it to a responsive design.

How many resources from the vendor's team worked with you, and what were their positions?

We liaised directly with Farhad who then passed our requests onto his team. We also left comments on Figma that were picked up directly by the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was an amazing experience from their team. I will definitely be using them again in the future. Great communication, high quality and was willing to go the extra mile to get me what I needed. Couldn't recommend enough. If you are looking for a reliable designer, look no further! Really helpful from start to finish. Very much appreciated Farhad.

How effective was the workflow between your team and theirs?

Great communication. Always very responsive and attentive to our needs.

What did you find most impressive or unique about this company?

The fact that designs were great from the off. very little in terms of amendments. They just did really well from the off.

Are there any areas for improvement or something they could have done differently?

Perhaps it could of been done quicker. But I would be being picky!