11thAgency

BACKGROUND

Introduce your business and what you do there.

I’m a manager at Cryomedics. We develop intelligent thermal technology products designed to help people feel better in their bodies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 11thAgency?

Our brand was originally built to service what we thought was our ideal customer profile. After launching, we realized that we needed to service a slightly different market and speak to their needs differently. The design was out of our wheelhouse for that particular market, so we sought an agency that had experience with similar brands and products.

SOLUTION

What was the scope of their involvement?

11thAgency reviewed our current website and all the assets. The directive was to create a completely new brand styling. We kept the brand colors and logo, but they took on everything else to better speak to our customer base. The goal was to look at the new ideal client and build a brand that still felt clinical but premium and accessible. As for the deliverables, 11thAgency provided website designs in Figma and built the website in Shopify.

What is the team composition?

We worked with 2–5 teammates from 11thAgency.

How did you come to work with 11thAgency?

We found them on Upwork. Their pricing fit our budget, and they had a great culture fit. They offered good value for the cost, and their company values aligned with ours. Moreover, they had worked on several other brands similar to ours, and we liked their work.

How much have you invested with them?

The budget was reasonable and less than expected for this caliber of work.

What is the status of this engagement?

We worked together from March–May 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

11thAgency delivered a brand and styling that spoke to the customer and converted for sales. Our sales improved immediately. We saw a 4x increase in organic traffic sales from switching the site over. We also noticed less customer questions pre-sale.

How did 11thAgency perform from a project management standpoint?

11thAgency's project management was exceptional. The communication was excellent. They were always on time and were very professional about any changes. We communicated via email and messaging apps.

What did you find most impressive about them?

I really liked their graphic styling and research on the brand identity before starting the project. Their coding was solid, too.

Are there any areas they could improve?

There's nothing they could have improved on. They did a great job.

BACKGROUND

Introduce your business and what you do there.

I’m the director of growth and operations at Frontier Law Center, a California employment law firm representing employees in cases like wrongful termination and discrimination. We use AI technology to enhance legal services and case outcomes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 11thAgency?

We needed to create a new website optimized for SEO and landing pages. We also needed custom animations and graphics that fit our long-term brand identity.

SOLUTION

What was the scope of their involvement?

11thAgency has designed and developed our website from start to finish, including front-end customizations and back-end integrations. The team has built the site on WordPress.

What is the team composition?

We’ve worked with 2–5 teammates from 11thAgency.

How did you come to work with 11thAgency?

We found 11thAgency through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with 11thAgency in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

11thAgency has delivered amazing fit and finish, and the custom animations look great. We plan to track SEO optimization and increased Google quality scores.

How did 11thAgency perform from a project management standpoint?

11thAgency has delivered great work. The team rolls with the punches and is quick to adapt to the changed scope. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed with 11thAgency's speed of updates and discussions.

Are there any areas they could improve?

There's nothing 11thAgency could improve on; they've been great so far.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing at Levanta, an affiliate marketing platform that connects Amazon and Walmart sellers with over 50,000 vetted publishers and influencers. We enable scalable, cost-effective marketing and increased external traffic to boost sales and search rankings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish for Levanta?

We initially hired 11thAgency to build our initial brand look and feel and scale out our design marketing efforts. Then, we engaged with them on an entire brand refresh.

SOLUTION

What was the scope of their involvement?

11thAgency has helped us take our vision to the next level. We now have a beautiful new look and feel that has scaled across all of our marketing. The team has been responsible for web design, brand design, web development, print and digital design, and campaign design. The team has delivered a website, one sheets, event collateral, social images, meta images, landing pages, email designs, case study layouts, and B2B gated marketing asset designs.

What is the team composition?

We’ve worked with 6–10 teammates from 11thAgency.

How did you come to work with 11thAgency?

We found 11thAgency through a referral. We chose them over other options because they had high ratings, a great culture fit, good value for the cost, and company values aligned with ours.

What is the status of this engagement?

We started working together in April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

11thAgency has delivered a brand-new website and marketing collateral on deadline. We’ve received positive feedback from our internal stakeholders about working with them.

How did 11thAgency perform from a project management standpoint?

11thAgency has delivered on time. We communicate via virtual meetings, emails, and messaging apps. We’ve seen a reduction in feedback loops, which has allowed our teams to focus on their strategic work instead of providing small tactical feedback to the team on an ongoing basis.

What did you find most impressive about them?

We’re impressed with 11thAgency’s design quality.

Are there any areas they could improve?

There’s nothing we can come up with.

UPDATED REVIEW

This review was published on April 22, 2025. Director of GTM, Advertising & Marketing CompanyAdvertising & marketing

Seattle, Washington

51-200

Jan 2024 - Ongoing

$10,000 to $49,999

Project summary

11thAgency provides ongoing design services for an advertising and marketing company. The team has worked on sales deck refreshes, case study designs, website overhauls, and other design assets.

Feedback summary

11thAgency has delivered quality assets on time, exceeding the client's expectations. The team has been communicative, taken feedback well, and typically provided iterations within a day or two throughout the engagement. Moreover, 11thAgency's quick turnaround time has ensured a seamless project.

BACKGROUND

Please describe your company and position.

I am the Director of GTM of an advertising & marketing company 

Describe what your company does in a single sentence.

Amazon affiliate platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

Marketing materials

Sales enablement materials

Other general design projects

SOLUTION

How did you find 11thAgency?

Online Search

Why did you select 11thAgency over others?

High ratings

Pricing fit our budget

Good value for cost

How many teammates from 11thAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work with 11thAgency constantly to help our team with all manner of design needs. From sales deck refreshes, case study designs, website overhauls, and more. A vast majority of our team works with them directly or benefits from the assets they help design for us on a very regular basis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeliness of asset delivery and quality of work. They have vastly exceeded expectations in both regards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. They are very communicative, and typically have drafts and iterations of projects done within a day or two. They take feedback very well and are quick to update according to said feedback.

What was your primary form of communication with 11thAgency?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and overall quality of work. Great agency partner for us.

Are there any areas for improvement or something 11thAgency could have done differently?

Nothing comes immediately to mind! Once volume picked up there was a short period of process overhaul as we moved our communication and project management from Slack to Asana, but even that was relatively painless and we got right back on track in no time.

STAR RATINGS:

Overall rating:  5  

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Introduce your business and what you do there.

PeopleWorX provides payroll, HR, and employee benefits services. The company offers cloud-based HR technology, compliance expertise, and consulting to help businesses manage the entire employee life cycle, from hiring to retirement.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 11thAgency?

PeopleWorX needed a visual refresh of an outdated website that didn’t reflect the brand or the value of its solutions. Additionally, the company wanted to improve the background mechanics of its WordPress site, which were getting bloated with outdated plugins and too much custom code.

SOLUTION

What was the scope of their involvement?

11thAgency rebuilt PeopleWorX’s website in WordPress with Elementor, leveraging advanced design capabilities and functionalities. The team ensured the seamless migration of content, design elements, and SEO structure and features to the new, super-optimized theme and migrated servers. 11thAgency focused on enhancing UX using WordPress for page-building and website performance post-migration.

11thAgency’s plan included a full makeover of the website’s look and feel, enhancing both UX and UI while respecting the existing brand identity. The team covered everything from the initial blank slate to interactive elements, ensuring a seamless and engaging experience at every touchpoint. 11thAgency was committed to crafting a robust online presence that perfectly encapsulated PeopleWorX’s vision.

11thAgency created a custom design that reflected PeopleWorX’s unique brand, building as many components and sections as needed and offering revisions until they got it right. The team revamped the UI and UX using Elementor for WordPress, making it more intuitive and user-friendly.

11thAgency understood the importance of mobility; thus, the team optimized the designs for a seamless experience on smartphones and tablets, ensuring smooth reading and navigation. While PeopleWorX provided the web copy, 11thAgency worked closely with the company to develop a content strategy, ensuring the design aligned with the message, complemented by custom artwork to enhance the visual appeal.

11thAgency ensured the SEO strategy was moved over to the new website and helped clean up the structure based on WordPress SEO environment. The team supported PeopleWorX in migrating existing content to the new website.

11thAgency added and set up relevant WordPress plugins and ensured integrations such as Google Analytics, Pardot, Salesforce forms, and more were performing correctly. The team used best practices for web development for accessibility, including but not limited to proper use of structural elements, navigation, screen reader compatibility, color contrast optimization, zero errors for WAVE, and more.

11thAgency provided post-launch support, helping with any issues or questions that came up after launching the website.

What is the team composition?

PeopleWorX worked with 5–6 teammates from 11thAgency.

How did you come to work with 11thAgency?

PeopleWorX found 11thAgency on Upwork. The owner, Shaks Ali, was both design- and conversion-focused. He was interested in delivering a total customer experience that also benefited PeopleWorX through improved lead generation. Between 11thAgency’s portfolio and Shaks’ knowledge of online buyer behavior, choosing 11thAgency was a no-brainer for the company.

What is the status of this engagement?

We started working with them in June 2025. The project is in its final stage, and after QA, it will move into production in August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The post-launch metrics were not yet available. However, the unanimous approval of the new design and structure by PeopleWorX’s executive group was the biggest indicator of initial success. The group was primarily in awe of the design aesthetic versus the current site.

In the future, PeopleWorX planned to track form conversions, site speed and health, authority score, and SEO improvements. Time on page and number of engagements would also be important.

How did 11thAgency perform from a project management standpoint?

PeopleWorX was unable to use 11thAgency’s preferred method of communication and project management (Slack), so the company did its best through Google Sheets and Figma and communicated via email. This was an issue with PeopleWorX and not 11thAgency. The team delivered on time and usually waited on PeopleWorX’s team to move even faster.

What did you find most impressive about them?

11thAgency's leadership had incredible enthusiasm, which was contagious. They had provided unforeseen benefits as PeopleWorX marched towards the deadlines.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of MakersHub

Describe what your company does in a single sentence.

MakersHub automates and simplifies accounts payable (AP) for businesses with complex operations and high payment volumes. Our solution streamlines bill capture, coding, approval routing, and payment processing, giving finance teams real-time visibility into project costs and cash flow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

• Company Branding and Creatives
• Core Sales Deck
• Web Design
• Video Creatives

SOLUTION

How did you find 11thAgency?

Online Search

Why did you select 11thAgency over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from 11thAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a small startup that is in serious growth mode. However, foundational marketing and sales assets were critically missing when I started in February. We needed an agency that could help us get a new sales deck, ad creatives, new website design, and one pagers over the line quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

11thAgency has been a godsend for us! They understand our vision, execute quickly, and are a joy to work with. The work is exemplary and you would have no idea that an outside agency was doing our core design work. Beyond impressed and happy with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. Always in alignment with our standards as a business.

What was your primary form of communication with 11thAgency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to be agile and quick with any changes that we need. We are a tech SaaS company and even the product conceptual imagery they've created is awesome and very much in alignment with how our product actually looks and feels!

Are there any areas for improvement or something 11thAgency could have done differently?

Absolutely nothing -- they are amazing!

BACKGROUND

Please describe your company and position.

I am the COO & Co-Founder of TalentBloom.ai

Describe what your company does in a single sentence.

Modern products and data enrichment tools that bring visibility and clarity to your talent ecosystem.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

• Company Rebrand
• Full Website Development

SOLUTION

How did you find 11thAgency?

Online Search

Why did you select 11thAgency over others?

• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Rebranding: 
  • Collaboration and design support for the rebranding process. 
  • Creation of a new logo design reflecting the updated brand identity. 
  • Development of new visual assets consistent with the rebranded identity. 
  • Creation of comprehensive brand guidelines outlining logo usage, color palette, typography, and other brand elements. 
• Website Redesign: 
  • Design and development of a new website using WordPress as the content management system. 
  • Incorporation of the rebranded visual identity into the website design. 
  • Support with content creation, including text, images, and multimedia elements. 
  • Implementation of responsive design to ensure optimal viewing experience across devices. 
  • Integration of necessary plugins and functionalities for enhanced user experience and site performance. 
• Deliverables: 
  • Fully developed and functional WordPress website. 
  • Customized theme design reflecting the rebranded visual identity. 
  • Content pages populated with client-provided text, images, and multimedia content. 
  • Integration of essential plugins for security, SEO, and other functionalities. 
  • Training session for client personnel on website management and content updates.
  • Comprehensive brand guidelines document 
  • Finalized logo design files in various formats (e.g., PNG, JPG, vector formats). 
  • Visual assets including graphics, icons, and imagery consistent with the rebranded identity. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Initial Brand Concept delivery 
• Final Brand Concept approval 
• Website Homepage Design and page flow 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their attention to detail and creativity really brought our brand to life. They were responsive, delivered on time, and were a joy to work with.

What was your primary form of communication with 11thAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We couldn't be more thrilled with the work that 11thAgency did for TalentBloom.ai! From the very beginning, they truly understood our brand strategy and vision. The team at 11th Agency took our ideas and transformed them into stunning, cohesive brand guidelines, polished assets, and a professional website that exceeded our expectations.

Are there any areas for improvement or something 11thAgency could have done differently?

not applicable!

BACKGROUND

Please describe your company and position.

I am the Founder of AMZ Pathfinder

Describe what your company does in a single sentence.

We are an Amazon Advertising and content services agency working with 3P sellers on the North American and European Amazon markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

• Refreshed our entire website
• Maintained our brand identity and existing WP theme

SOLUTION

How did you find 11thAgency?

Online Search

Why did you select 11thAgency over others?

• Pricing fit our budget
• Good value for cost
• Seemed receptive to requirements

How many teammates from 11thAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was focused on redesigning and updating our website in terms of UI, UX and structure for speed and navigability. Notably it did NOT cover a rebrand or redesign of our visual identity which is already established and was maintained. 
Major deliverables were: 

• Website Redesign 
• website development 
• custom elements to adhere to our existing specifications and what we wanted to maintain 
• Analytics 
• SEO concerns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• website usability and navigation 
• Website speed website utility for users 
• Increased website traffic and leads 
• SEO rank improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was good in that it was frequent and quick, but sometimes a bit scattered or unclear. The project was overall behind schedule but I feel that with our increased clarifications and multiple revisions of the work it was understandable.

What was your primary form of communication with 11thAgency?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their execution speed and the quality of work for the price we paid.

Are there any areas for improvement or something 11thAgency could have done differently?

the Previously alluded to clarity in the scope of the work and in the communications. Start all projects with a a crystal clear outline of what is and what is not included taking into account all contingencies that they've experienced in their line of work over the years is important.

BACKGROUND

Please describe your company and position.

I am the Development of an information technology company

Describe what your company does in a single sentence.

Making Lake Life enjoyable

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

• UX / UI
• Programming Development

SOLUTION

How did you find 11thAgency?

Referral

Why did you select 11thAgency over others?

• Company values aligned
• Other

How many teammates from 11thAgency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UX / UI over an extended time period 
• Programming Development over an extended time period

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have worked with 11th Agency on numerous projects over a span of ~3+ years. We have worked with 11th Agency on numerous projects over a span of ~3+ years. 11th is great to work with, and can help a business across business functions. We have worked together on 

• Sophisticated UX/UI/ design updates for many "agency style" websites & SaaS product 
• Digital / SaaS New Product creation, feature addition, updates, maintenance with green field and legacy code 
• Marketing & Marketing messaging for products I trust them with Design / User Experience / UI and Product Development and Code creation for Growth, SaaS, and Enterprise. 

If your team is located in the U.S. - you'll be able to work well with 11th as they have worked with quite a few US companies & agencies as well. They're used to the communication styles, preferences, customer needs, and projects one encounters here.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects were delivered on time and in a timely manner

What was your primary form of communication with 11thAgency?

Email or Messaging App

What did you find most impressive or unique about this company?

The team has a wide variety of skills and is excited about working on digital products.

Are there any areas for improvement or something 11thAgency could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

White-label metaverse platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11thAgency to accomplish?

• Design of website

SOLUTION

How did you find 11thAgency?

Referral

Why did you select 11thAgency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Portfolio

Describe the scope of work in detail. Please include a summary of key deliverables.

11th Agency was recommended to us and so we jumped onto a call with them, where we established: 

• Goal: the development of a website and the creation of a Wordpress template for us to be able to edit it afterwards
• Process, incl. deadlines and QA
• Responsibilities (i.e. who would do certain assets) 
• Communication channels for project management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Overall, we are extremely pleased with the outcome and the quality of the work. In particular, we are grateful that communication was always clear and direct -- solutions to problems where usually given on the spot or after a few exchanges. Creativity, efficiency and an understanding of their 'business' are some of the words that come to mind. We also appreciated the way they adhered to requests, deadlines, QA processes and yet were also to be patient and flexible when we needed to find things on our side. All in all, a great experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At all times, deadlines and tasks and sub-tasks where delivered on time with high levels of transparency.

What was your primary form of communication with 11thAgency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of how things work, which allows them to adapt to the client and situations that emerge. Also, their balance between visual excellence and technical ability. Their communication was also outstanding.

Are there any areas for improvement or something 11thAgency could have done differently?

Nothing comes to mind when it comes to improvement areas.

BACKGROUND

Please describe your company and your position there.

I am the owner of iMedPages, LLC, a digital marketing and web development agency focusing on healthcare practices. We provide full-scope services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 11thAgency?

Needed to create logos for rebrand projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have been working with 11th Agency for about 2 years. I found them online and have been happy with their work ever since.

Describe the project in detail and walk through the stages of the project.

Step 1- Discovery session with the client Step 2- Initial Design Step 3- Client review of design Step 4- Apply client changes. This step repeats itself until the client is satisfied. With 11th Agency, we rarely have more than 2 or 3 adjustments. They do a great job of capturing the client's vision. Step 5- Finalize designs and provide logos in 6 formats for marketing and print. They also provide a brand guide for marketing use.

How many resources from the vendor's team worked with you, and what were their positions?

For logo and branding designs, we usually only work with two people regularly although I am sure there are more team members behind the scenes helping facilitate and complete the projects. 1. Project Manager- facilitates communication and timelines 2. Designer- the creation and modification of the actual designs 3. Administrative staff- billing, invoicing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been very happy with the design 11th Agency has provided. They work quickly and ensure complete satisfaction.

How effective was the workflow between your team and theirs?

Very smooth. They meet timelines and deadlines.

What did you find most impressive or unique about this company?

The actual designs are very high quality. We have been impressed with how well the designers capture our ideas and direction.

Are there any areas for improvement or something they could have done differently?

No, that's why we continue to work with them.