WebFX

BACKGROUND

Please describe your company and position.

I am the VP Sales and Marketing of Cross Keys Village - The Brethren Home Community

Describe what your company does in a single sentence.

Largest nonprofit single-site continuing care retirement community in PA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• SEO / SEM
• Web design
• Social media recruiting campaign

SOLUTION

How did you find WebFX?

Reputation

Why did you select WebFX over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• 3 new websites over the year.
• Maintenance and optimization.
• Ongoing campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our village has been full or near full since we became partners with WebFX and our recruiting campaigns are also successful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're always very responsive and respectful of all deadlines.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent communication and transparent reports. Friendly team, accepting suggestions readily.

Are there any areas for improvement or something WebFX could have done differently?

Their virtual workspace takes some getting used to, but I have adapted to it.

BACKGROUND

Please describe your company and position.

I am an executive at Kent County Tourism Corporation

Describe what your company does in a single sentence.

We are the Destination Marketing Organization ( DMO) for Kent County,DElaware

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• To Manage and place our online digital advertsing efforts.
• SEO efforts
• Manage our E mail marketing program

SOLUTION

How did you find WebFX?

Referral

Why did you select WebFX over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WebFx manages and places our digital advertising efforts including PPC, Facebook, Instagram and You Tube efforts. They also manage our e mail marketing efforts along with full SEO services They have also been selected to refresh our website with a complete makeover

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes WebFx gives up a variety of measurable metrics which we like

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WebFx is very responsive -Our 2 reps - Cyrce and Libby are fantastic

What was your primary form of communication with WebFX?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsive, knowledgeable and great value for the cost. They are very transparent with their pricing

Are there any areas for improvement or something WebFX could have done differently?

We had a little bit of a disconnect when we upgraded our e mail platform with this. They were apologetic and did their best to reolve

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Specialist of Premio Foods

Describe what your company does in a single sentence.

Makes fresh butcher quality all natural pork and chicken sausages in classic Sweet and Hot Italian flavors as well as a variety of specialty flavors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Increase awareness of Premio brand and increase sales of product
• Manage our social media and website

SOLUTION

How did you find WebFX?

I was not here when they started with our company so not sure of the connection

Why did you select WebFX over others?

• Good value for cost
• Company values aligned

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have been a marketing partner and function as part of our team. They manage all aspects of our website, email communications, contests, a newer geofencing program and social media content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They report regularly with data analytics on our reach from social media and market movement. We also have data regarding the reach and engagement of our newer geofencing program.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive to our requests - we meet once a week to review current activities and cover needs, issues and updates.

What was your primary form of communication with WebFX?

Virtual Meeting

What did you find most impressive or unique about this company?

Quality of the staff - knowledgeable, responsive and truly care about the success of our programs. Also creative and smart - forward thinking yet understanding our company is conservative and taking the time to explain programs and benefits while providing data to back up recommendations.

Are there any areas for improvement or something WebFX could have done differently?

We have been happy with the services and are currently discussing expanding our contract to rely more on WebFX.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a roofing and construction company.

Describe what your company does in a single sentence.

Roofing, siding, and gutter construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Launch a PPC Campaign
• Increase Brand awareness and SEO
• Increase website conversion

SOLUTION

How did you find WebFX?

Online Search

Why did you select WebFX over others?

• High ratings
• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

It would take me forever to include the full scope as I have several ongoing initiatives with WebFX. We have been working through Webhook integrations with our custom built CRM, 3rd party integrations, PPC & social add campaigns, Call tracking, and much more. They have been a 1-stop shop for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every project we've had with WebFX has it's own unique set of metrics of measuring success - Increased web traffic, leads generated and cost of acquisition, SEO Keyword rankings, etc...

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Seth is my main point of contact - He has been fantastic through this whole process, and always makes time for a quick call if I need to talk through something. I have always received realistic expectations on delivery times and they have been met or exceed every time.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

WebFX stays on top of the current trends and is always willing to try something new. If you can dream it, chances are they will figure out a way to make it happen.

Are there any areas for improvement or something WebFX could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of an automotive company.

Describe what your company does in a single sentence.

We are a leading provider of precision balancing and vibration analysis equipment, helping industries achieve optimal performance and reliability through their innovative solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Improve SEO results and keywords search
• increase brand awareness
• website optimization

SOLUTION

How did you find WebFX?

Online Search

Why did you select WebFX over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• writing optimized keywords content for the wesbite
• increase SEO organic traffic
• increase brand awareness and reputation
• Increase leads and website traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was a massive increase in all of our measurable goals. We are looking to implement paid ads in the upcoming months as well to see an increase in generated leads as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked efficiently and proactively through all the challenges and tasks.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are highly knowledgeable and experienced in various spaces and industries. There's no question they can't answer.

Are there any areas for improvement or something WebFX could have done differently?

Explain the payment process a bit better.

BACKGROUND

Please describe your company and position.

I am the Owner of a garage doors installation company

Describe what your company does in a single sentence.

Sales, Service, Repair, and Installation of Overhead Doors and Operators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Build and maintain website
• SEO and PPC marketing

SOLUTION

How did you find WebFX?

Referral

Why did you select WebFX over others?

• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

WebFX maintains all of our internet marketing and advertising.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly team meetings to go over progress of campaign ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with the team at WebFX has been a great experience.

What was your primary form of communication with WebFX?

Virtual Meeting

What did you find most impressive or unique about this company?

Customer service! Top notch!

Are there any areas for improvement or something WebFX could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the marketing manager of a dental office.

Describe what your company does in a single sentence.

We are a dental office and also offer IV sedation for patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• SEO
• Clean up our website
• better internal and external website linking

SOLUTION

How did you find WebFX?

Online Search

Why did you select WebFX over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebFX were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

they help create new content for our website services pages. Also have removed any duplicate content, as well as keyword search optimization within our content. They have also helped us with the coding of our website and make the website crawlable by google.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We track how many conversions we have with new patients calling into book an appointment or email request forms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they always get back to me in a timely manner and are always professional. They truly care about what we are needing done and things I am trying to accomplish. I couldn't be happier with deciding to go with WebFx!

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their actions speak for themselves. They always do what they say they will and you can tell they know their industry very well. I love that they have job specific people assigned to our profile. Fr instance 

They have a gal who just writes content for us, and a person assigned just to keyword optimization. Up to 8 people who are all working on our profile. Also have the platform that I can go into whenever I need to check up on what they are working on and where they are at in the process is very very neat!!

Are there any areas for improvement or something WebFX could have done differently?

NO! They are super stars in my book!

BACKGROUND

Please describe your company and position.

I am the Sales and Marketing of AerosUSA

Describe what your company does in a single sentence.

Sell products to protect and manage cables.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• Update website
• Increase SEO
• Reach new customers

SOLUTION

How did you find WebFX?

Online Search

Why did you select WebFX over others?

• High ratings
• Close to my geographic location

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initial project was to revamp the website. As part of this project our goal was also to increase SEO. The website has been fully redone and runs great. SEO is an ongoing campaign and we are in the process of starting a LinkedIn campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initial project of redoing the website did not have much in terms of measurable outcomes, more sooutcomes in our satisfaction. In terms of other other work with them it would be traffic to the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and communication has been great.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a great ability to meet our needs and work with our niche market.

Are there any areas for improvement or something WebFX could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Graphic Designer of a construction company

Describe what your company does in a single sentence.

Heavy civil construction company with a wide range of core services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• SEO
• Geofencing

SOLUTION

How did you find WebFX?

Online Search

Why did you select WebFX over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebFX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are working on ongoing SEO and geofencing campaigns. Key deliverables have included geofencing near one of our offices, blog posts, and longform SEO so far.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are still in the beginning stages, so we have not had much return to report yet!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Katia is our designated project manager, and she does a great job at keeping us in the loop and on top of deliverables.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company, despite its large size, is very good at communicating and making us feel valued as a customer. They are also great at teaching us along the way.

Are there any areas for improvement or something WebFX could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the Digital Content & Strategy Manager of a construction products dealership

Describe what your company does in a single sentence.

We are the Caterpillar Dealership for Kansas and Northwestern Missouri.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebFX to accomplish?

• To manage our Google Ad account

SOLUTION

How did you find WebFX?

• They handle our paid social

Why did you select WebFX over others?

• Already a client

How many teammates from WebFX were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Day-to-day management of all of the elements of our Google Ad strategy, including campaign optimization, budget, positive and negative keywords, delivery, creative enhancements, and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We did see a positive ranking increase for search and were able to better define our conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, items were delivered on time, and in the rare case it was not, communication was timely and relevant.

What was your primary form of communication with WebFX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team's ability to listen to feedback and then make campaign adjustments or corrections off on that feedback.

Are there any areas for improvement or something WebFX could have done differently?

I would suggest having team leads join the meetings every other month. While I was happy with our progress, the "How are we doing" invites from leadership were reactive, not proactive.