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Top Help Desk Services in Medellin

Ratings Updated: April 3, 2026
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2 Leaders 3 Contenders

5 Companies

Country: Colombia
City: Medellin

List of the Top Medellin Outsourced Help Desk Services

  • Lean Tech Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Medellín, Colombia

    Services provided

    30% IT Managed Services
    25% IT Staff Augmentation
    20% Custom Software Development +2
    15% Application Management & Support
    10% Web Design

    Focus Areas

    100% Help desk

    Lean Tech is a technology solutions provider specializing in custom software development, particularly in .NET, React.js, and Node.js. The company has received overwhelmingly positive feedback, with clients praising their focus on customer success, quality of candidates, and effective project management. Approximately 100% of reviewers highlight Lean Tech's commitment to delivering high-quality solutions and maintaining strong customer relationships.

    See all 3 projects

    Reviews mention Puts the customer first

    Lean Tech consistently prioritizes customer satisfaction, as evidenced by their proactive approach to addressing challenges. One client noted their commitment to success, stating that Lean Tech invests additional resources when issues arise and remains attentive to concerns. Their dual focus on employee happiness and customer benefits further underscores their customer-centric ethos. Overall, feedback reflects a strong sentiment of reliability and dedication to fostering successful partnerships.
    • Custom Software Development for Transportation Company
      4.5 Mar 22, 2022

      Lean Tech is really customer focus and want to make sure we succeed. When things don’t go as planned, they will put in the time and invest more resources as needed. They are always very attentive to the team spirit and the needed correction.

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    • Custom Software Development for Transportation Company
      4.5 Mar 22, 2022

      They were always attentive to our concerns, open to corrective measure suggestion and quick to implement change. Their focus on customer success is impeccable.

      Read Full Review
    Read All Reviews

    Industry Experience

    Lean Tech has demonstrated expertise across various industries, including Arts, Transportation, and Financial Services. In the Arts industry, they are praised for their ability to source high-quality developers for complex software projects. In Transportation, clients appreciate their focus on customer success and proactive problem-solving. In Financial Services, Lean Tech’s project management and talent quality received high marks. Overall, the sentiment is positive, highlighting Lean Tech's strengths in development team assembly, customer focus, and adaptability across sectors.

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    Select Industry to see insights

    Arts, entertainment & music Transportation Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Lean Tech's pricing as competitive, providing good value for money. One client noted that while costs could be slightly improved, they understood the rationale behind them. Another emphasized the cost-effective development capacity Lean Tech offers, contributing positively to their projects. Overall, the sentiment reflects satisfaction with Lean Tech's pricing relative to the quality of service and talent provided.
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    United States (2) Canada (1)
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  • Interfell Logotype

    4.7 10 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Medellín, Colombia

    Services provided

    10% IT Managed Services
    40% IT Staff Augmentation
    40% Recruiting +1
    10% Recruitment Process Outsourcing

    Focus Areas

    50% Help desk
    50% Security

    Interfell is a recruitment and staffing company that excels in aligning candidates with clients' organizational culture and project needs. Across their reviews, 100% reflect satisfaction with their cultural fit and timely delivery, while around 90% highlight their responsiveness and adaptability. Interfell consistently meets and exceeds client expectations in candidate quality and recruitment process efficiency, making them a reliable partner in talent acquisition.

    See all 10 projects

    Industry Experience

    Interfell has received positive feedback across various industries, including Nonprofit, IT Services, Advertising & Marketing, Transportation, Business Services, Education, and Human Resources. Clients commend their expertise in recruitment, project management, and customer satisfaction. The company is particularly noted for its agile methodologies, effective communication, and alignment with client values. Overall sentiment indicates strong performance in IT Services and Business Services, making them a suitable partner for organizations seeking talent acquisition support.

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    Select Industry to see insights

    Nonprofit IT Services Advertising & marketing Transportation Business services Other Industry Education Information technology Human Resources

    More responsive than most other service providers

    Interfell is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Colombia (2) Argentina (1) Chile (1) Costa Rica (1) El Salvador (1) Spain (1) United Arab Emirates (1) United States (1) Uruguay (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Medellin-based clients praise Interfell for their expertise in recruitment, talent management, and innovative hiring strategies. They delivered high-quality candidates efficiently, using agile project management and effective communication. Clients highlight their focus on customer satisfaction, cultural fit, and measurable results in tech staffing projects.
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  • Globantek Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Envigado, Colombia

    Services provided

    25% IT Managed Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Strategy Consulting

    Focus Areas

    100% Help desk

    Launched in 2019, Globantek is an IT strategy consulting company. The agency specializes in IT strategy consulting and cloud consulting & SI.

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  • Sunbelt Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Medellín, Colombia

    Services provided

    25% IT Managed Services
    25% Custom Software Development
    20% BI & Big Data Consulting & SI +2
    20% Cloud Consulting & SI
    10% Web Design

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    10% Cloud Server Migration +6
    10% Disaster Recovery
    10% Hardware
    10% Network
    10% Other IT managed services
    10% Security
    10% Telecom

    Sunbelt is a custom software development company. Headquartered in Medellín, Colombia, the agency was launched in 2017. Their services include Custom Software Development and IT managed services.

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  • NEBULACLOUD Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Medellín, Colombia

    Services provided

    15% IT Managed Services
    35% Other IT Consulting and SI
    10% Business Consulting +4
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    15% Other IT managed services
    15% Telecom +6
    10% Cloud Server Migration
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Network
    10% Security

    NEBULACLOUD is an other IT consulting and SI company founded in 2014. The agency specializes in other IT consulting and SI and IT managed services.

    Read more

    Medellín, Colombia

    84F-155 Calle 8
    Medellín, Colombia 050026

    2 - 5

    +57 (301) 447-9500

    See All Locations (3)
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Clutch Leaders Matrix

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1 Lean Tech
2 Interfell

List of the Top 2 Medellin Outsourced Help Desk Services

  1. Lean Tech Logotype

    Lean Tech

    Undisclosed
    Undisclosed
    250 - 999
    Medellín, Colombia

    Ability to deliver

    28.1/40.0
    15.6/20 Reviews
    5.4/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% IT Managed Services
    100% Help desk
    70% Other
    View Profile Visit Website
  2. Interfell Logotype

    Interfell

    $1,000+
    $25 - $49 / hr
    50 - 249
    Medellín, Colombia

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9.6/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    10% IT Managed Services
    50% Help desk
    90% Other
    View Profile Visit Website
  3. Globantek Logotype

    Globantek

    $1,000+
    $50 - $99 / hr
    50 - 249
    Envigado, Colombia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% IT Managed Services
    100% Help desk
    75% Other
    View Profile Visit Website
  4. Sunbelt Logotype

    Sunbelt

    $5,000+
    $25 - $49 / hr
    10 - 49
    Medellín, Colombia

    Ability to deliver

    5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5/10 Market Presence

    Service focus

    25% IT Managed Services
    10% Help desk
    75% Other
    View Profile Visit Website
  5. NEBULACLOUD Logotype

    NEBULACLOUD

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Medellín, Colombia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% IT Managed Services
    10% Help desk
    85% Other
    View Profile Visit Website

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