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Top Survey Companies in China

Ratings Updated: April 4, 2026

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1 Leaders 7 Contenders

8 Companies

Country: China

Outbound Services: Customer Surveys & Market Research Calls

List of the Top China Survey Services

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

25% Collections Recovery Services +1

15% Third party verification

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities.

Customer Service Team Support for Bike Share Company

5.0 Mar 3, 2022

The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management.
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5 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)

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China Data Group (Suzhou) Limited

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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Anhui Shengtang Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% HR Outsourcing +2

20% Recruiting

20% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Han Dan Shi, China

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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Wuxi OneOne Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wu Xi Shi, China

Services provided

25% Call Center Services

25% Back Office Outsourcing

13% HR Outsourcing +3

13% Staffing

12% HR Consulting

12% Recruiting

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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Beijing Sobot Technologies Co., Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

35% Call Center Services

35% AI Agents

30% AI Consulting

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

10% Customer Surveys & Market Research Calls

80% B2C Telemarketing & telesales

10% Collections Recovery Services

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Su Zhou Shi, China

China Overseas Fortune Center, Suzhou Industrial Park,
Su Zhou Shi, China 215121
10 - 15

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We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 China Survey Services

Welsend

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Ability to deliver

34.1/40.0

15.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Call Center Services

15% Customer Surveys & Market Research Calls

70% Other

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China Data Group (Suzhou) Limited

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

25% Customer Surveys & Market Research Calls

65% Other

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Anhui Shengtang Service Outsourcing Co., Ltd.

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

25% Customer Surveys & Market Research Calls

80% Other

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800teleservices

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

25% Customer Surveys & Market Research Calls

20% Other

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Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

Han Dan Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

25% Customer Surveys & Market Research Calls

50% Other

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Wuxi OneOne Service Outsourcing Co., Ltd.

Undisclosed

Undisclosed

10 - 49

Wu Xi Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% Customer Surveys & Market Research Calls

75% Other

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Beijing Sobot Technologies Co., Ltd

Undisclosed

Undisclosed

50 - 249

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

25% Customer Surveys & Market Research Calls

65% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

10% Customer Surveys & Market Research Calls

77% Other

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Top Survey Companies in China

List of the Top China Survey Services

Reviews mention Unique expertise

Customer Service Team Support for Bike Share Company

Outbound Call Support for Hotel Chain

Average Project Cost Breakdown

What Clients Have Said

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Why Trust Clutch

List of the Top 1 China Survey Services